SUMMARY

• Customer - focused Software professional with 11+ years of overall IT experience, with 10+ years experience in implementations, upgrades and day to day support for SAP R/3, Basis and Security, ERP, NetWeaver, BI, Enterprise Portal, HR and XI modules.
• Excellent skills in Basis administration of SAP R/3, 4.6B, 4.6C, 4.7, ECC 5.0, ECC 6.0 with EHP6, BI/BW 7.0,7.30, CRM 4.0/5.0, SRM 5.0/6.0/7.02 , SCM 5.0, IDM, EP 6.0,7.31 and Solution Manager 7.0,7.1 on various platforms.
• Highly experienced in User Management, Role Management and Profile Administration and performance monitoring of SAP systems.
• Hands-on experience in full life cycle implementations of SAP OS, DB including Post Installation activities, system landscape redesign, Instance design & optimization, performance tuning and load balancing.
• Ability to work both in teams and individually, interact with functional teams to get optimal system performance.
• Implemented, configured and provided production support for SAP ECC 6.0 EHP 6/5.0, EHP1, SRM 5.0 7.0 EHP 1, NetWeaver 7.0, Enterprise Portal 7.3 EHP1/7.0 EHP 1/7.3, BI/BW 7.3 SP5/7.0/3.5, SLD, SCM, Solution Manager 7.0 components across UNIX and Windows environments.
• Hands-on experience in implementation, upgrade and migration in SAP BW and 2 years of experience with Data Base migrations to HANA, Performed upgrade of SAP Bank Analyzer from version V5.0 V8.0 and SAP BI/BW 3.5 to 7.0.
• Installed, upgraded and configured Enterprise Portal 7.3/7.0, performance tuning and sizing of Enterprise Portal 7.3.
• Integrated Single Sign-On (SSO) with SAP logon tickets.
• Extensive knowledge on heterogeneous and homogeneous system copies and Client Copy/Export/Import activities on various SAP systems that include both Business Suite applications and NetWeaver systems like ECC, SRM, SCM, Portal, BI/BW, and PI.
• Performed SAP kernel updates, installedService and Enhancement packs for ABAP and JAVA systems.
• Experienced in health checks, monitoring response times on all systems, database monitoring for growth, checking buffers, monitoring extended and heap memory usage, checking logs for database statistics and database backup operations.
• Transported requests across the landscape using STMS and verify through transport logs.
• Analyzed Early Watch reports and implemented recommendations.
• Expertise in OS administration, applying patches to the system, applying OSS Notes, and spool administration.
• Experience with sap security both in ABAP/JAVA stacks, which includes creating users, assigning user roles and profiles, working with PFCG, SU01 and thorough knowledge of identity management in the java stack.
• Worked in 24/7 environments extensively to monitor and provide required services.
• Designed and strategic planning and execution of backups, disaster recovery and failover operations.
• Excellent verbal, written communications and interpersonal skills.

TECHNICAL SKILLS

SAP: SAP R/3 4.6, 4.7, (B, C), 4.0B, 4.7, ECC 5.0/6.0, CRM 4.0/5.0BI/BW 3.5/7.0, SRM 4.0/5.0/7.02 , CRM 4.0/5.0, IDMSCM 4.0/5.0, XI/PI 7.0, 7.1, LiveCache 7.5/7.6WAS 6.20/6.40/7.00 NetWeaver 2004/2004s and SOLUTION MANAGER 7.1 GRC 5.0, 10.0, HANA, CUA

Operating Systems: HP-UNIX, AIX, SOLARIES, LINUX, WINDOWS 2003, 2008

Databases: ORACLE 8i, 9i, 10g, 11g, MS SQL7 2008,, MaxDb, Db2

Office application: MS office, Outlook express, Lotus notes

Utilities: SAPDBA, BRTOOLS, Remedy, Java

PROFESSIONAL EXPERIENCE

Confidential, Wilmington, DE

SAP Basis and Security Administrator

Responsibilities:

• Performed Installation of ERP 6.0 with Post System upgrade activities.
• Applied support patches.
• Created dialog users, System Users, master role and derived role.
• Restricted authorization objects in T-Codes with SU24 and assigned roles.
• Created OSS Message, Opened SAP System for SAP Implementing SAP Notes, generating Developer Keys and Object Keys from SAP Market Place.
• Uploaded Users and roles with LSMW, ECATT.
• SAP spool configuration
• Analyzing short dumps
• Configured TMS and integrated with Solution Manger CTS Plus.
• Excellent Communication, Team, Interpersonal and Judging skills, which facilitate effective communication with other functional and technical teams in implementing a robust organizational security policy.

Confidential

SAP Basis Administrator

Responsibilities:

• PerformedBWBackendmodeling,ETIL, Development and Regressiontesting,loading,process chainsanddataflow.
• Time based and event based Scheduling of background jobs and monitoring them in HANA Servers.
• Performed Upgrade of Bank Analyzer V5.0 to V8.0 with post system refresh activities.
• Created dialog, system, reference and communication users.
• Created master role and derived role on request from client team.
• Integrated CTS-plus on the Solution Manager system to centrally handle the ABAP and JAVA transports.
• Integrated Connection Switch activities between BA and BW Systems to fetch and upload the data from the Source system to perform testing.
• Created OSS Message, Opened SAP System for SAP Implementing SAP Notes, generating Developer Keys and Object Keys from SAP Market Place.
• Monitored incident queue and assigning tickets to team without breaking Service Level Agreements (SLA).
• Installing WebAS Java as add-on.
• Configured and Monitored System Landscape Directory (SLD) for SM 7.0 Supported performance issues and tuning the J2EE server for optimal performance.
• Performed SAP Go-Live verification & analysis sessions.
• Apply java patches through SDM.
• Developed tables spaces, rollback segments, database security imposition by creation and granting of roles, performance tuning, backups, tuning of SQL statements and support for Oracle toolsets and utilities.
• Strategy to use “Implementation and Documentation” using Solution Manager Methodology.
• Implementation of Service Connection integrated with Service Desk for handle Sap Support Message and Sap Notes.

Confidential

SAP Basis Administrator and Security Analyst

Responsibilities:

• Extensively worked on different modules of SAP: R/3, ECC, GRC 5.0/10.0, SCM, IDM, XI, XRPM, NetWeaver, Keystone, New ERP, SRM and Solution Manager.
• Configured housekeeping jobs, and rescheduled periodically
• Opened SAPOSS connections, provided developer keys, and created OSS-Message.
• Configured and monitored background jobs and created RFC Configurations between SAP servers.
• Configured Central CCMS on Solution Manager for proactive alert handling from satellite systems.
• Segregation of Duty matrix (objects level matrix)
• Role design and security policy strategy.
• Created and uploaded custom rule set in RAR GRC 10.0 changing SAP roles and ensuring appropriate work flow in GRC Compliant User Provisioning (CUP)
• Applied Support Packages, performed Kernel Upgrade and Upgrading/Installing Service Tools and Add-Ons using SPAM/SAINT.
• Automated user and role builds using various automation utilities like ECATT, LSMW
• Created single and composite role and user administration.
• Created dialog, system, communication, batch users, performed activation and de-activation, password on demand of client team.
• Executed daily monitoring report of all SAP systems to client.
• Customized t-codes using SU24 profile generator to effectively restrict user access to specific business areas and setup of profile parameters and loading of USOBT C and USOBX C tables.
• Performed monthly inactivity of users, SAP LN-Synchronization and user removal with glitch activity.
• Created and imported Transport requests into various SAP systems.
• Applied SAP Notes through SNOTE whenever required.
• Analyzed system performance reports, user lockouts, lock entries, alert monitors, system traces and system dumps.
• Configured STMS and transported roles from development system to Quality system with appropriate approvals.
• Analyzing and Troubleshooting system logs.

Confidential, Phoenix

SAP Basis Specialist

Responsibilities:

• Implemented complex SAP ERP landscape with R/3, ERP, HR, NW, BI/BW, MDM, IDM, SRM ESS, Solution Manager and Portal.
• Performed day to day administration processes for transports, spool administration, user and system administration, profile parameters, applied OSS Notes, applied Support Stacks using SPAM and performed database refresh.
• Configured the transport routes, coordinated development and customizing efforts using Workbench and Customizing Organizers, transported change requests between different clients and systems using STMS to import change requests.
• Created users from Solution Manager CUA to all SAP clients.
• ARM (Access Request Management) Approval Workflows to enable access request automation, workflow for EAM log reviews and Business Role Management (BRM) component modules added to the functionality in use.
• Designed ECATT Scripts for Mass assignment of roles and users.
• Performed configuration of Maintenance Optimizer (MOPZ) for downloading Support Packs, setting up Change Request Management (ChaRM) for ABAP and ABAP + JAVA systems and setting up of SAP Solution Manager System Landscape (SMSY).
• Imported transport requested using solution manager transport management CHARM Tool across the landscape.
• Performed Client administration, Local client copy, Remote client copy, and Import and Export of system profile.
• Customized Table Level Access, maintained profile level administration, Developer Access and System Security.
• Integrated licenses and maintenance certificates, upgraded the kernel patch level, applied solution tools plugins, performed language supplementation, set up operation modes, scheduled standard SAP performance jobs and configured replication and realignment queues for Middleware.
• Provided Root Cause Analysis (RCA) reports to the customer.

Confidential, Wilmington

SAP Basis and Security Specialist

Responsibilities:

• Full life cycle Implementations of SAP, System landscape design, worked on all aspects of EHP’s Installation.
• Upgraded GRC 5.0 to 10.0
• Implemented GRC AC10.0.
• Configured RAR - Risk Analysis & Remediation, RM - Access Role Management, SPM - Super User Priv. Management, and CUP - Compliant User Provisioning.
• Implemented a complex SAP Landscape with 185 servers across the world.
• Prepared and updated weekly and monthly matrix in Confidential for the incidents worked upon.
• Analyzed Security checks of roles with SU24 Utilities.
• Core team member for SAP Enterprise Portal implementation and support. Good hands on experience with SAP JAVA stacks.
• Configured Single Sign-On, established ECC - Portal connectivity.
• Administered and configured LDAP and SSO for several client systems.
• Monitored incident queue and assigned incidents to team.
• Pre-analysis of application of support packs to bring AC10 up to the latest SP level.
• Worked on different modules of SAP R/3, ECC, IDM, GRC 5.0/10.0, XI, XRPM, Vendavo, Keystone, New ERP, SRM and Solution Manager.
• Analyzed high priority incidents and provided solutions to clients.
• Hands-on experience on GRC 10.0 configuration.
• Configured Fire Fighter to capture audit logs and trigger alert
• SAP GRC SPM: Assign firefighter Id's to support users in order to resolve provisionally broad issue.
• Design, development & maintenance of security roles in ECC 6.0.
• Performed monthly inactivity of users, SAP LN-Synchronization and user removal with glitch activity.
• Sensitive Transaction Analysis (objects level matrix)
• Segregation of Duty matrix (objects level matrix)
• Performed Risk analysis and Remediation of Segregation of Duties (SoD) violations against roles and users.
• Provided authorization with user comparison in SUIM.
• Configured Batch and Background jobs and was responsible to troubleshoot various Job failures in different system landscape. Was responsible for scheduling and monitoring background jobs (SM36, SM37).
• Proposed changes in client ticketing tool, which was implemented by the customer.

Confidential

SAP Security Specialist

Responsibilities:

• Created users and assigned roles and authorization as per the process.
• Troubleshot backup problems by investigating the root cause due to media, system failure or some other reasons.
• Performed background and scheduled Batch Jobs.
• Integrating ABAP User-Management with Organizational Management
• Provided Root Cause Analysis (RCA) reports for CCMS Alerts to the customer.
• Provided ST22 dump analysis to clients.
• Assigned position based roles on ESS and MSS Portal in HR Module.
• Transported roles between QA, Dev and Production systems.
• Provided solutions to clients with remedy ticketing tool.
• Assignment of Authorization Groups to Tables (TDDATA, VD DATA).
• Tables for relationship for Tcode, Roles and users (Agr Users, Agr Texts, Agr Tcodes, and TSCT).

Confidential

SAP Basis Consultant

Responsibilities:

• Changed the profile parameter and planned system restart.
• Performed space management, extending tablespaces, file systems on the server.
• Involved in all day to day BASIS activities like transports, performance tuning, workload analysis etc.
• Deployed support pack, support stack and enhancement package when needed.
• Performed SAP system unicode conversion, system refresh, and client refresh.
• Involved in resolving the printing issues which was routed through a third party print server UNIQ.
• Performed daily monitoring of all systems, maintaining backups and resolving related issues.

Confidential

SAP Basis Consultant

Responsibilities:

• Installed Multi clients for more than 180 systems
• Worked on SAP R/3 4.7, Solution Manager 4.0, SCM 4.0, BIW 3.5, IDM, ECC 5.0 and XI with Operating systems Windows 2K, Sun Solaris and AIX platform and different databases used are Oracle and MS SQL as Database.
• Extensively worked on custom and standard authorization objects, fields, authorizations and authorization profiles.
• Performed space management, extending tablespaces, file system space on the server.
• Configured RFC Connections between systems.
• Performed Kernel migration and applied support patches.
• Monitored all systems, checking daily backups and resolving problems using ticketing tool - EARS.
• Installed and configured SCM 4.0 systems along with Live Cache 7.6 with MAXDB databases.
• Involved in all day to day BASIS activities like transports, performance tuning, workload analysis etc.

Confidential

SAP Basis Consultant

Responsibilities:

• Provided support to 60 systems across 13 clients in different landscapes.
• Handled BASIS On-call support and day to day critical issues.
• Checked for space problems in the table spaces and added data files to table space.
• Performed starting and stopping SAP servers when required.
• Configured the RFC Connections between systems.
• Performed client administration activities like client creation local client copy, import/export of their profile.
• Upgraded Kernels, applied ABAP and Java support packages to various systems to latest patch levels.
• Troubleshooting ABAP dumps, printer configuration, working through integration issues, performing transports, applying OSS notes, analyzing early-watch alerts.
• Performed system monitoring and resolved issues.

Confidential

SAP Basis and Security Administrator

Responsibilities:

• Active team member of SAP Technical Upgrade from R/3 4.6c to ECC 6.0
• Performed 2 full life cycle implementations on R/3 systems.
• Customized profile generator to effectively restrict user access to specific business areas and setting up of profile parameters and loading of USOBT C and USOBX C tables using SU24.
• Completed the role reorganization project.
• Imported transport requests across the SAP systems.
• Maintained tape backups (Online, Offline, Redo logs and NT) for all the servers.
• Configured Disaster & Data Recovery landscape and modified the strategy by testing the various backup and recovery scenarios.
• Performed client creation, local client copy, remote client copy, import/export of their profile.
• Created and extended data files by using BRTOOLS.
• Performed Database migration on Oracle from 9i to 10g.
• Performed restoration of database.
• Migrated Kernel level of servers with the recent SAP Release.
• Implemented PS-IM module from BASIS and SAP migration from 4.7 to ECC 6.0.
• Validated SAP licenses and maintenance certificates, upgraded the kernel patch level, applied solution tools plugins, performed language supplementation, configured operation modes, scheduled standard SAP performance jobs and configured Replication and Realignment queues for Middleware.
• Performed starting and stopping SAP servers, and daily monitoring of all servers.