SUMMARY:

• Committed to providing superior business and technical aptitude and ensuring professional integrity
• Accomplished Professional with a passion for solving complex business and technical issues.
• Highly successful at designing innovative tools, which result in process improvements company - wide.
• Provides exceptional “big picture” evaluation and analysis for projects including, root cause analysis of applications.
• Astute and insightful problem solver integrating new and emerging technologies to identify process gaps and to optimize results.

CORE COMPETENCIES:

Project Management Database Development Risk Analysis Banking Operations VBA & SQL Business Requirements PowerBuilder & Cognos Emerging Technologies Queries Testing & Troubleshooting Process Improvements Solution-Driven Data Mining & Governance Ad-Hoc Projects Training & Mentoring Cross-Functional Leadership Continual Improvement Mindset

TECHNICAL EXPERTISE:

Technical Skills: SAP FICO/FSCD, MS Excel, MS Access, MS Project, VBA coding, Monarch, ACL, Peoplesoft, DB2, SAS, SQL, Cognos, Report Writer

PROFESSIONAL OVERVIEW:

Confidential

SAP Business Analyst

Responsibilities:

• Supported project to install SAP Earned Premium module including configuration, creating test scripts, meeting with business users to resolve defects from testing, performing QA/UAT testing, working with SAP developers on corrections/enhancements, providing test details to Internal Audit for project approval.
• Respond and correct help desk issues related to SAP business user issues.
• Design, build, test and deploy new functionality to meet business requirements.
• Perform knowledge transfer to training and communication teams and support user deployment activities as needed.
• Liaise with other SAP team members and IT teams to architect complete end to end solutions that optimize operational performance of systems.
• Create and maintain documentation such as user requirements, functional specifications and test plans related to SAP enhancements.

Project Lead, SAP AP/AR/GL/Payroll

Responsibilities:

• Promoted to position to manage multiple projects relating to the decommissioning of the internal Legacy Systems, and upgrade to SAP S/4 Hana.
• Primary duties included, reviewing BRD and defining project scope, goals and deliverables; provide updated project plans; and monitor deliverables.
• Partnered with the SME to design functional specifications based on business BRD to assist ABAP developers. Coordinate required ABAP changes as well as create test scripts for UT/UAT/Integration testing.
• Coordinate with Audit and SAP Security team on role changes related to enhancements and provide business users with detailed training documentation.
• Assigned by the Sr. VP to spearhead a project to move the wire transfer process from flat file interface to an IDOC interface with Corporate Treasury Workstation, resulting in a $2.5M+ savings on late payments of contracted agreements with reinsurance companies and other SAP business partners.
• Complete projects to move payroll to SAP including all reporting functionality.

Senior Business Analyst

Confidential

Responsibilities:

• Promoted to partner with global stakeholders to design and implement standardized and scalable solutions for SAP AP/GL.
• General daily functions included, configuring the SAP FICO and AP module, In House Cash, and Cash Management configuration; in addition to creating external interfaces for third party external transactions.
• Automate GL Account reconciliation for various large accounts to simplify month end close and reconciliation process.
• Likewise, worked on Accounts Payable business processes, including sales tax and 1099 reporting.
• Reduced errors regarding the processing of invoices, with cross-collaboration efforts with the AP business team.
• Assist business areas using BW reports to document and verify month end financial report.
• Created an outbound payment file for AP and an outbound file that allowed SAP GL to reconcile the In-House Cash process, resulting in a 25% reduction of wire transfers previously made to AIG companies within the same pool of companies.
• Handled all requests and queries regarding FSCD defects and errors, by making configuration changes and by testing all changes before moving transports to production.
• Trained business users on-site relating to SAP FSCD enhancements, adding master data, and OFAC validation. Work on small projects to move company business to domestic SAP solution.

Assistant Manager

Confidential

Responsibilities:

• Served as the Treasury Lead for the SAP FSCD implementation, resulting in a successful configuration for 200+ bank accounts, and disbursement process.
• Assisted other areas with billing, dunning and functional specifications for BW reporting.
• Developed training materials and led training sessions for SAP Treasury end users regarding GL reconciliation; allocating incoming payments; creating disbursements; and investigating reason for reconciling items and differences found between GL balance and BW reports.
• Manage staff monthly reconciliation process for cash receipts and disbursements, ensure adjusting/supporting entries completed for month end close.
• Perform data analysis on large datasets using MS Access and SQL to provide insight into variances.

Confidential

Various Roles from Acctg Clerk to Asst. Manager

Responsibilities:

• Supervise staff reconciling incoming A/R payments, coordinate special projects with IT department to enhance New Membership System. Serve as point of contact for banking relationships related to electronic payments, lockbox and investigation request. supervise staff on daily reconciliations, serve as liaison with operational business units to resolve issues relating to claim payments. perform internal audits on various processes, assist external auditor in gathering test data for yearly audit. Work with various business areas to correct any audit findings. perform various reconciliations, develop MS Access databases to shorten time required for recs and research discrepancies. monitor daily transactions related to Interplan Reimbursements, create monthly Federal/State Medicare/Medicaid reporting.