SUMMARY

• SAP R/3 Warehouse Management and MM/IM Functional Analyst for more than 10 years doing Support, Configurations and Full Life Cycle Implementations and Methodology including more than four (4) End - to-End Implementation Projects.
• Extensive experience in Global SAP R/3 Project Implementation, Rollout and Go-Live Support in Supply Chain Management process which includes Logistics Execution, Warehouse Management and Purchasing to Pay.
• Comprehensive Experience in Business Process of Consumer Goods Manufacturing, Beverages and Electronics Raw Materials with Full Life Cycle methodology including Product Lifecycle Management (PLM) needed for a successful Project Implementation.
• Firsthand experience in analyzing issues in Complex Business processes &preparing Functional specs, User Manuals, Reports & Troubleshooting Tickets for users
• Self-motivated with good Analytical, Communication, Interpersonal, Presentation, Leadership Skills & proven ability in Competitive environment

TECHNICAL SKILLS

SAP ERP’S: SAP R/3 - MM/IM/WM, SAP LE (Shipping, Transportation), SD; SAP R/3 - SAP R/4.6 MM, EWM, SAP ECC6 Suite On HANA S4 MM/WM

SAP Implementation Methodology: Plan-Analyze-Design-Build-Test-Deploy-Go Live Support experienced

Operating Systems: Windows 10, Windows PS, Windows XP, 2000, NT, 98, 95

Software Packages: Microsoft Office (Excel, Word, PowerPoint, Picture Manager)

Crosse Applications: ALE, IDOC, EDI, RF, RTCIS

PROFESSIONAL EXPERIENCE

SAP MM Consultant

Confidential - Burbank, CA

Responsibilities:

• ERP system support, currently SAP ECC 6.0 HANA S5 with focus on the configuration of MM/PP, ensuring quick resolution and outstanding end user support.
• Works on client enhancements and small projects request
• Attends the day-to-day activities for all issues and concerns
• Manages created tickets and monitor all developments to update all customers
• Collaborates with 2 other resources outside the US to make sure all the deliverables are met with the agreed schedule.

SAP SCM Business Analyst

Confidential, Miramar, FL

Responsibilities:

• Configured and customized Storage Locations, release strategies, plants, condition techniques, etc.
• To support procurement and Inventory Management teams- Determined opportunities to redesign SAP WM & MM-IM business processes like Storage Unit Management (SUT) and Handling Unit Management (HUM)
• Created and maintained SAP business process, requirements and functional specification and documentation
• Created and managed system, integration, and regression testing scripts and plans.

SAP MM-IM/WM Technical Analyst

Confidential, IL

Responsibilities:

• System configurator responsible for partnering with business leadership, IT infrastructure and ABAP development Teams, in support of improving business processes.
• ERP system support, currently SAP ECC 6.0 with focus on the configuration of WM and MM-IM, ensuring quick resolution and outstanding end user support.
• Continuous improvement engagements to enhance business processes and best practices within SAP MM-IM/WM and PP modules, including STO's and PO's
• Provided business process management expertise in all areas of WM operations processes including; MM-IM.
• Works as SAP IM/MM/WM System Analyst for projects to be implemented by the different clients of Kripi Inc.
• Research, design, develop and test computer software systems and/or applications in conjunction with hardware product development as per client requirements and budgetary constraints.
• Plan, develop specifications, program and test applications designed and perform quality assurance using SAP with technologies as per client requirements.

Senior Project Officer

Confidential

Responsibilities:

• Works as Business Analyst for projects to be implemented in the different Business Units of Zuellig Pharma in Asia Pacific Region.
• Collaborates with the Project Manager, Business Units representatives and EWM Techno Functional Analyst for the development and implementation of Clinical Test Management (CTM) new process using SAP to be used by Singapore, Philippines, Malaysia, Thailand, Korea, Taiwan and Vietnam Business Units.
• Creates Business Requirements to be used by Functional Analyst to develop the Functional Design specific for a certain Business Unit of Zuellig Pharma.
• Supports the Unit Acceptance Test signing off of Zuellig Pharma-Malaysia during the pre-Go Live stage.
• Represents as SD Module point person for the SAP Go Live event in Kuching Malaysia for three weeks to attend all issues and concerns, analysis and resolution related to the branch daily operations in order to prevent disruption of Order Processing and Shipments of orders to the customers.

Applications Specialist

Confidential

Responsibilities:

• Providing support for the integration of ECC MM/WM with decentralized warehouse management system.
• Created Purchase Requisitions in ECC, exposed to special situations like Stock Transport Orders (STO), third party order, returns.
• Created and verified functionality of Purchase Requisitions, and Purchase Orders with appropriate data to execute procurement scenarios.
• Worked on the issues related to the Integration of RF devices with the SAP system.
• Worked on configuration of Inventory Management including Plant parameters for Inventory Management, Good Receipts, and Invoices.
• Integration in MM module, purchase orders, STO and goods movement to the warehouse.
• Created output forms as per business user requirements, interact with ABAP team to get the required output format and reports in documents, bills, labels, shipping notifications, bill of lading etc.
• Involved in the end user training and Knowledge Transfer sessions and Production Support.
• Attended all Project’s Cutover Support on hour-to-hour extensive monitoring of system’s application performances which include transaction trouble-shooting, configuration miss details and user’s assistance on the day of Go Live and “Tender Care” days to make sure that the project is well executed and run as expected.
• Complete client requests (break/fix, customer assistance, required modifications and elective enhancements) following the client's SOPs.
• Work Instructions, Standards and build/modify and test application components based on the work request.
• Issues investigation, analysis and resolution related to existing Project Crystal SAP MM applications.
• Ensure that all service level agreements (SLA) between the client and Accenture are strictly adhered to.
• Follow design methodology and use project templates to create designs; Raise critical issues to his team lead as soon as he is aware.
• Suggest ways on how to improve the process and share knowledge with the rest of the team members.
• Demonstrate professionalism in dealing with clients and team members; Demonstrate a systematize way of approaching problems and meeting deadlines.
• More of Management roles and Operations start up and mostly non-technical job roles related to SAP except for Intel posting where I did train to my Team using SAP WM module to start up their outside Warehouse operation.

Team Leader

Confidential

Responsibilities:

• Managed customer orders, accounts receivable, and adjustments for assigned accounts, and for the Team.
• Done extensive SAP SD transactions (Order Entry, Delivery Creation, Shipment Creation, Product Allotment, Substitution, Exclusion, Pricing, Accounts Receivable, Returns, and Rejections).
• Worked on an external MS Access-based order generation program (KARS - Key Accounts Replenishment System, and EDR - Efficient Distributor Replenishment) interfaced with SAP.
• Led projects on how to process shipment rejections from the customers.
• Collaborated with internal and external customers, providing information, addressing inquiries, resolving issues, supporting logistics initiatives, and building strong working and service relationships.
• Provided service scorecard reports as needed.
• Attend to all customer calls, inquiries, and concerns as well as technical support.
• Conducted a thorough GAP Analysis to institute best recommendations on how to reduce customer rejections.

Engineer

Confidential

Responsibilities:

• Responsible for High Quality handling and storage of finished goods from receiving, storing and shipment of products using RTCIS (Real Time Control Information System).
• Responsible for Warehouse and Inventory Management in maintaining 99.5% inventory accuracy on a daily basis using RTCIS (Real Time Control Information System).
• Ensures customer orders are Delivered Complete and on Time to meet Customer Expectation and Satisfaction.
• Handling special project as a Customer Team Engineer (CTE), responsible for getting data from outside customer to be used for the improvement of the customer service level.
• Day-to-day transactions, opérations and maintenance of Robotic Palletizer for the receiving of paper products from the manufacturing line.
• Developed 2 processes (Handling of Damage Products in the Warehouse & Consolidation of Stocks) for the startup of the Confidential (CDC).
• Set up the Experimental Order (EO) handling in the warehouse, including steps, guidelines and procedures including documentation.