Solutions Manager Resume Atlanta, GA - Hire IT People

SUMMARY:

Management experience in high volume, intensely goal oriented retail environment
Looking to couple solutions based customer experience wif Finance and Information Systems to manage client relationships

PROFESSIONAL EXPERIENCE:

Solutions Manager

Confidential, Atlanta, GA

Responsibilities:

Configure and lead webinars on SAP SuccessFactors modules such as: Performance and Goals, Continuous Performance Management, Mentoring, Succession and Development
Map “To Be” process guide in configuration workbook while integrating this model wif specific client’s roadmap
Write relevant blogs on trends in HCM business environment, wif a focus on SAP SuccessFactors
Regularly perform testing in QA, DEV, and Production to ensure system is properly configured and vetted
Ability to modify system functionality through XML modifications

Confidential - New York, NY

Solutions Manager

Responsibilities:

Lead sales representatives in creating great customer experiences while halping to achieve their monthly goals
Drove team performance by identifying gaps in skill, then implemented through individualized development plan
Streamlined day to day store operations, analyzed staffing needs, hired suitable candidates, prepared daily data reports, and managed cash and inventory levels

Confidential, Atlanta, GA

Visual Manager

Responsibilities:

Developed team of 15-20 associates to accomplish store’s business objectives by coaching around the client experience, credit card attainment, merchandise presentation, and candidate selection
Directed bimonthly merchandise presentation sets, daily restocking schedule and recovery to maximize productivity
Provided feedback to District Merchandising Manager regarding sales in relation to merchandise placement and signage

Confidential

Assistant Store Manager

Responsibilities:

Lead and directed an Area Supervisor, four department supervisors, and over 75 employees
Planned and led associates through complex merchandising projects per company merchandising directives and expectations
Analyzed sales through merchandising trends to provide feedback and coaching to individual department heads
Unified silos departments wifin the store through cross and emphasizing the importance of communication for overall store success
Helped facilitate district candidate interviews for Management in Program wif Regional Management and HR
Managed a 7.5 million dollar business in a high growth retail environment, halping to lead Kohls 1284 to top 7% of company in 2012