PROFESSIONAL SUMMARY:

• 12 years of professional experience in the IT industry SAP R/3 as a SAP SD Consultant.
• Presently working as a SAP - SD Lead Consultant in Confidential.
• Excellent problem solving skills with strong technical background and good interpersonal skills.
• Strong understanding in Sales and Distribution Configuration, Customizing and integrating knowledge of SD with various modules like MM and FI.
• Experience on SD Order-to-Cash cycle with Sales Documents (Quotation, Enquiry, Orders, and Special Orders) Deliveries and Billing document configurations.
• Expertise on ALE/EDI IDoc’s and Interfaces.
• Generation of mapping documents between SAP for EDI transactions(inbound and outbound), Partner determination and Output Determination, Creation of Partner profiles, IDOC extensions and IDOC types, verification of outbound IDOC and of inbound IDOC, ALE, Enhancement and User-Exits.
• Experience in the configuration of Delivery Processing, Delivery types and Item categories, Picking and interface with warehouse management, Packing and Goods issue, scheduling, Routing and Route Determination.
• Experience with developing Test Cases and Training Materials.
• Experienced in handling end user training, go-live preparation, post go-live handholding.
• Keen to adopt new skills, technologies and flexible to adapt in new domains and environments. Dedicated to produce timely results.
• Good Knowledge in SAP Customer Service

PROFESSIONAL EXPERIENCE

Confidential

Support and Maintenance Project

Responsibilities:

• Responsible for Handling tickets for whole OTC process.
• Allocation of tickets within team members.
• Handles Integration issues like CS, GTS.
• Handled Service request, Incident & enhancement.
• Contract Processing - document types, item categories, copy control, user statuses, validity periods, partner determination
• Sales Order Processing - order types, item categories, copy control, incompletion procedure, partner determination
• Delivery Processing - delivery document types, item categories, copy control, route determination
• Billing Document Processing - billing document types, finance integration, revenue account determination
• Output Type Configuration - Messaging and Integrations - output Determination, email integration, IDOC interfaces, forms.
• Sales Related Master Data - material master, customer master, CMIR, material determination, listing and exclusions

Confidential

Support and Maintenance Project

Responsibilities:

• Handling Quarter end calls and Month end support activities
• Responsible for the entire SCM team incidents.
• WSR/MBR deck preparation for weekly/monthly status calls with client
• Attend various business meetings to understand the requirements and provide functional design to implement the requirements in production
• Review of test cases prepared by peers to minimize rework.
• Responsible for providing functional specifications for process gaps
• Resolving the High priority tickets with in SLA on daily base.
• Wherever required, I will look for automation process for the business gaps.

Confidential

Support and Maintenance Project

Responsibilities:

• Solving the client problems with in the stipulated time based on Service Level Agreements.
• Responsible for Configuration and unit testing for the QR work items.
• Creation of Test scripts for Testing scenarios
• Attend various business meetings to understand the requirements and provide functional design to implement the requirements in production
• Review of test cases prepared by peers to minimize rework.
• Test the configuration changes in DEV and Quality systems, then moving in to PROD system for the QR work items.
• Responsible for providing functional specifications for all custom developments.
• Resolving the tickets with in SLA on daily base.
• Maintained Issue log with detailed information of issues and solution.
• Attend the Client meeting for transport movement into Production.
• Monitoring BATCH JOBS, reporting and rescheduling if job gets fails.

Confidential

Support and Rollout Project

Responsibilities:

• Configured the Inbound and Outbound IDoc’s; Partner Profiles Created; Output Types Configured in the system.
• Developed an Outbound Interface - Transferring the Product Hierarchy changes info to Third Party system through a Proxy to support the scientific pricing process.
• Designed an Inbound IDoc’s scenario’s to Create and Change Sales Orders (Using EDI 850 -Create SO’s and EDI 860 - Change Sales Order)
• Designed an Outbound interface to transfer the Order Acknowledgements Confirmations from ECC to Customer requested formats (EDI 855).
• Designed an Outbound IDoc scenario to transfer the Invoices from ECC to Customer requested formats (EDI 810)
• Designed Non EDI Format of Order Acknowledgement - to send an Email/PDF attachment to the Customer for Order Confirmation.
• Involved in Creating the Remedy tickets automatically, if any Error IDoc’s are found in ECC by BPM process.
• Closely interacted with the users and programmers. Provided functional specifications in getting the SAP Scripts and Forms customized as per client needs.
• Preparation of Monthly Deck on the issues received.
• Knowledge transfer, training and supporting the key, end users.
• Worked on Customized Reports for the business process needs.
• Created test scripts for various change Requests.

Confidential

Rollout Project

Responsibilities:

• Responsible for gathering Requirement analysis and development of the application through interactions with business process owners in relation to legacy and current systems.
• Configured Enterprise Structure and initial customization as per business needs for Roll out project.
• Defined and Assigned Sales Document Types, Item Category and Schedule Lines. Configured and assigned number ranges Delivery Types and Billing Types.
• Defined Material Determination, Item Proposal and Number Ranges.
• Mapping the Sales Order directly to Billing Document through copy controls for Sales Order related Billing.
• Defined and Assigned Account Determination Procedures, Account Determination Tables, Condition Types and Account Keys.
• Configured Route and Shipping point Determination
• Worked on both Standard and Customized Reports for the business process needs.
• Extensively designed the ALE/IDoc Functional specifications for Inbound and Outbound scenario’s.
• Designed an Outbound IDoc scenario to transfer the Invoices from ECC to Customer requested formats (EDI 810)
• Designed a Customized IDoc scenario for sending an Order Confirmation to the Customer.

Confidential

Implementation and Rollout Project

Responsibilities:

• Having strong Debugging skills
• Configuration of Sale order document types.
• Configuration of Item Category determination
• Thorough knowledge in configuring Inter-company Business Process, Rebates and STO.
• Good Knowledge in Third Party Business Process.
• Configured of partner determination
• Configured various output types depend on business requirement
• Customizing and Assigning the Material Determination & Free Goods.
• Configured Route and Shipping point Determination
• Good knowledge on Integration between MM and FI modules.
• Very good experience in ALE / IDOC’s for Inbound/Outbound Processes.
• Prepared the Training Material for End Users
• Involved in Performance tuning of the several Programs to enhance the overall
• Experienced with ALE, IDOC and BAPI
• Configured a new Output type for Order Confirmation
• Configured new Partner Profiles for Order Confirmation IDoc’s
• Post Production Support.
• Responsible for Configuration and unit testing

Confidential

Support Project

Responsibilities:

• Handling of Production Support tickets.
• Job monitoring for the production support.
• Experienced with ALE & IDoc’s.
• Tracking defect and analyzingthepossiblecauses forDefects.
• Supporting Cross functional and ABAP resources on SD functional inputs for resolving Techno-Functional issues.
• Tracking the user issues and prioritizing the same as per the service level agreement.