EXPERIENCE SUMMARY

• Having 8+ years of IT experience which includes 7+ years of experience in SAP Implementation projects / SAP BASIS/ Netweaver/ Solution Manager/ Portal Administration
• Wide range of SAP experience in installation, configuration, upgrade, migration and support of ERP applications SAP R/3 4.6C, 4.7 EE, ECC 5.0/6.0, Enterprise Portal, Netweaver2004/2004s, Solution Manager 7.1, BW, XI/PI, SRM, CRM, SCM.
• Have hands - on experience on Installation of all flavors of SAP products involving both ABAP and JAVA stack, configuring change and transport management system, Support packages implementation, Kernel Upgrades, SAP note implementation, client copy, backup and performance monitoring.
• SAP License management - Request new SAP License, maintain certificates and apply.
• Designed and implemented Disaster Recovery (DR Test) for SAP systems.
• SAP HANA Administration - Database monitoring and analyzing performance issue.
• HANA DB Disaster recovery, managing storage snap shot and data center replication on request.
• SAP HANA Life Cycle Management patching and adding packages through catalog.
• Installation and configuration of dual stack (ABAP and Java) systems
• Applying HANA DB License and performing transport via Application LCM.
• Oracle 10g upgrade to Oracle 11g, Applying Oracle database patches.
• Expertise in UNIX level file systems maintenance and fixing threshold value for SAP folders .
• Good experience in handling the transport files data and co files placing correct directory when it required.
• Experience in System copy using both sapinst export/import method and DB refresh method.
• Experience in System Refresh on UNIX platforms.
• Experience in applying Support Packages using SPAM, Kernel upgrade and applying SAP add-ons through SAINT.
• Experience in Java administration using tools like Visual Admin, Configtool, JSPM.
• Expertise in memory management and performance tuning.
• Experience in Database administration like extending table spaces by adding data files, Force update of stats, DB check using BR tools. Strong experience on Oracle (RAC) databases.
• Good hands of experience analyzing ABAP dumps and touch base with SAP by creating OSS message to get it fixed on time.
• Enterprise Portal management - Applying portal patches, IGS patches .
• Creation of Single Sign on (SSO) certificates via portal and importing them into ABAP and Java stack systems using Visual Admin.
• Experience/Having Knowledge in Backup management - configuration and maintenance of online and offline backups
• Experience/Having Knowledge in TREX Installation, upgrade, and maintenance.
• Good Knowledge in scheduling backups, maintaining archiving log, analyzing rapid growth in database and Tablespace.
• Worked on tools like Wily Introscope,Redwood,Readsoft, Rev-Trac,CSI to checking role conflict and Citrix.
• Have experience in SAP Security and Authorizations (ex.Role creation, user profile maintenance and creating & assigning FFID’s)

TECHNICAL SKILLS

• SAP Netweaver 640, 700 EhP1, 730
• SAP ECC 6.0 EhP4,EhP5
• SAP Solution Manager 4.0, 7.0 EhP1 and 7.10
• SAP CRM 7.0 and SAP SRM 7.0
• SAP BW 7.0 and 7.30
• SAP EP 2004s,730
• SAP HANA 1.0
• Database: Oracle, SAPDB, DB2 and MSSQL
• Unix(HP UX, SUN Solaris ), Linux(Susi Lx, Fedora Core) and Windows (2003, 2007 and 2008)
• IBM Tivoli/Network/Hardware Troubleshooting, TCIP/IP.
• Oracle 9i/10g/11g, MS-SQL 2005

PROFESSIONAL EXPERIENCE

Confidential, Indianapolis,IN

SAP Basis Administrator

Responsibilities:

• As per the requirement implementing the new products into the existing system or new system.
• Maintaining the system stability
• Finding solutions for high end technical problems
• Updating Optimizer Statistics/ creating missing statistics
• Maintaining DB Parameters
• SSL, SNC and SSO configuration
• Planned and lead SAP system restarts (ABAP & JAVA).

Confidential, Minneapolis, MN

SAP Basis - Backup Lead

Responsibilities

• Maintaining and changing profile parameter during maintenance time with zero down time.
• Support packs, add-ons, implementing OSS Notes implementing based on issue and when required.
• Checking and clearing thread session in Java systems,
• On request clearing PI systems cache refresh.
• During critical job failure contacting correct to team to get involved and fix it without affecting system performance.
• Configuring with NWDI, changing parameter in java system using visual admin and config tools
• SAP Router Implementation have successfully established connectivity with SAP using SAP router on UNIX host.
• Maintaining SAP HANA Db system, patching and upgrading via Application LCM.
• Configuring HANA Transport system, applying license for HANA Db.
• During month end closely monitor the HANA Db performance.
• Worked HANA disaster recovery and system replication during Db failover bringing the slave when required manually or auto sync,
• Deployments of SCA’s and SDA in J2EE systems.
• Maintaining the growth of tablespace and total database, database for free space, cleaning spool database and checking for TemSe consistency.

Confidential, Eagan, MN

SAP Basis - Backup Lead

Responsibilities

• Maintaining the scheduled online and offline backups.
• Applying support packs, add-ons, implementing OSS Notes as and when required.
• Establish best practices and plan for continuous improvement of Processes and tracking.
• Service improvement planning with proactive system stability measures.
• Tracking and mitigating risk.
• Managing the knowledge, process and configuration.
• Preparation of Business rules using for the support projects.
• Provide status to clients about SLA’s, system uptime, monthly release status.
• Coordinating with the release management team for the weekly, monthly and quarterly release
• Solving the high priority issues and documenting the solution
• ABAP Dump Analysis, memory management issues for ABAP, Java based systems.
• Performed the on call duty to work on escalated issues and weekend maintenance activities.
• Generating the SSCR keys and Opening the connection for SAP to login into the system

Confidential

SAP Basis Administrator

Responsibilities

• Designing dual maintenance transport strategy and configuring transport management system accordingly.
• Defining transports strategy and moving developments across the landscape.
• Installing new printers in different region and configuration with multiple device type based on requirement.
• Installation and configuration of SAP ECC 6.0 EHP5, SRM7.0 EHP2,BW 7.30 systems on Oracle systems in High Availability (HA) environment.
• System copy using DB refresh methodology.
• Performed various post installation activities such as SCOT, Configuring operation modes, profile parameter maintenance, RFC destination setup and IGS troubleshooting etc..,
• Troubleshooting of Portal/ URL unavailability issues, Visual admin, Configtool.
• Troubleshooting in Support pack and kernel upgrade related problems
• Updating Optimizer Statistics/ creating missing statistics
• Maintaining DB Parameters
• SSL, SNC and SSO configuration
• Planned and lead SAP system restarts (ABAP & JAVA).
• Overlooked daily monitoring activities like Analysing ABAP Dumps, Update Monitoring, Alert Monitors, System Traces, lock Entries Set Alert threshold, operation modes.
• Providing support for Month-end and Year-end activities.
• Regularly checked the database growth, missing indexes and space critical objects.
• Administered performance tuning of SAP servers Scheduling and monitoring of periodic Background jobs and Update jobs.
• Assist with issues in integration testing.
• Tuning the performance of SAP systems.
• Applying SAP support packs, add-ons, implementing OSS notes as and when required.
• User maintenance and security administration.
• Tuned JAVA stack by adjusting parameters.
• Documenting system maintenance procedures and knowledge transfer.
• Preparing Shift roaster and circulate to the client.
• Performing system refresh.
• Analyzing and implementing recommendations given by Early Watch (EW) reports and RTCCTOOL report.
• Force updating stats and index rebuilding.
• Performance tuning and high availability configuration in SAP ABAP Server.
• Housekeeping of Dev and System test environments, Deleting of old job logs, trace files at UNIX level.s

Confidential

SAP Basis Administrator

Responsibilities

• Requirement Analysis and data gathering.
• Analysing the requirements and specifications for CSS tickets.
• Work with the application teams and 3rd party vendors to identify the change scope.
• Reviewing the changes performed by the Team members and verify them for code standards
• Preparing test plans and helping team members execute them.
• Coordinating with stakeholders for preparing and executing the implementation plan.
• Prepare the execution strategy and help the team implement it to achieve the desired results
• Develop solutions for the pieces of the code identified as requiring change.
• Prepare the implementation strategy and direct the team to install changes in a planned manner.
• Finding solutions for high end technical problems.
• Organising/conducting the KT sessions to balance/improve the knowledge within the team.
• Installed more than 50 SAP systems.
• Performing the Quality test for the newly installed systems before releasing it to customer.
• Performed SAP ABAP and JAVA installations of all flavours (ERP, EP, PI, CRM, SCM, Solution manager etc..,) of releases 640, 700, 701 and 710 on databases MSSQL, and Maxdb with LINUX and WINDOWS as OS platforms.
• ABAP only, Java only and Dual stack installations and post-installation procedures based on different releases.
• EHP upgrades of both ABAP and Dual stack systems using both EHP installer and SAINT .
• Monitoring the Portal systems through Willy Interoscope.
• Checking Database statistics and troubleshooting BR* connect Issues. Rebuilding Database Indexes Online.
• Performed homogeneous system copies.
• Portal EP, EP core, BI, PI 7.1 installations and Business package applications, Add in installation for existing ABAP systems, Dialog instance installations for ABAP and Java based systems.
• Installation of DB Copy systems.
• Applying Support packs and add-ons for ABAP and Java based systems.
• Language imports, kernel upgrades.
• Database patching.
• Design and Installation of High Availability Systems.

Confidential

SAP Basis Assistant Engineer

Responsibilities

• Worked as a shift lead for one of the service lines in the project.
• Coordinated with the development team members in resolving techno-functional issues.
• Solving the high priority issues and documenting the solution.
• Preparing the transition plan and documents as part of the transition requirements.
• Devised and documented procedure for key basis operations apart from all regular day-to-day bases.
• Providing weekly status to the clients and Basis internal team..
• Working on High priority issues like system down & performance issues.
• Applying the latest Kernel patches for R/3 and Net Weaver 04 /04S Systems on both Win NT and Unix Plat forms
• Applying Patches for J2EE 640 / 7.xx engine using SAP Inst & JSPM.
• Applying the correction instructions as per the SAP notes using SNOTE
• Performing Transports in EP systems. Importing ear, sda, par, and epa files by using Archive Uploader, SDM into the Portal System.
• Start/Stop of SAP Systems and troubleshooting problems with Start/Stop including.
• Performance Monitoring/ Tuning of R3 systems
• User administration, Client administration, client copies.
• Applying licenses, Note Implementation, Maintaining VM parameters for Java
• ABAP Dump Analysis, memory management issues for ABAP, Java based systems.
• Background Jobs administration, troubleshooting

Confidential

SAP Basis Assistant Engineer

Responsibilities

• Complete maintenance of User Master Records, Roles, Authorizations.
• Daily health checks system status, ensuring backups, updates and background jobs without errors, work process overview for stop or hang, checking system logs for errors and warnings.
• Analyzing of ABAP Short Dumps, checking buffer statistics for excessive swaps and operating system statistics for CPU load and memory usage.
• Backup administration: Scheduling Backups and checking the successful of backup. Rescheduling on cancellation of backup.
• Background job Administration: Checking standard jobs and scheduling accordingly on requirement. Monitoring the job action and rescheduling on failure of job.
• Monitoring the growth of tablespace and total database, database for free space, cleaning spool database and checking for TemSe consistency.
• Configuration of output devices in multiple landscape system.
• Archiving of old workflow items.
• Performed Local Client Copy from one client to the other one and exporting of user master records from one client to the other.