SUMMARY:

• SAP Certified Senior SAP HANA/Netweaver (Basis) Administrator, OS/DB Migration Expert with over 13.5 Years of extensive hands - on experience in Implementations, SAP/Oracle Upgrades, Unicode conversion, OS/DB Migrations, Sizing, Architecting, Solutioning, Release Management, System Tuning and Solution Manager.
• Organized, detail-oriented, customer-focused individual, with strong professional integrity. Ability to establish and maintain high level customer trust and confidence, program management skills, business relationships & excellent communication with both technical and business audiences make him more productive.
• Design and Implementation of High Availability for SAP Solutions
• Architectural design and implementation with customers ranging from small to large enterprises
• Implementation of Solution Manager 7.1 SPS 13
• Solution Manager Scenario implementation E2E, ITSM, CHARM, EEM, DVM and Technical Monitoring
• Implementation of SAP Screen Personas 2.0
• Implementation of SAP NetWeaver Single Sign-On (SSO) 2.0 for SNC and SSL
• Implementation of SAP Mobile Platform 3.0 SP6 on Oracle
• Implementation of SAP R/3 4.7, ECC 5.0, ERP 6.0 EHP7
• Implementation of SAP TREX 7.1 with integration with CRM and ECC
• Implementation of PI 7.0, 7.1 and 7.4 on HP-UX and AIX
• Implementation of Business Objects 4.1 SP 05 on AIX
• Planning and Execution of SPS upgrade of Solution Manager 7.1 from SP04 to SP13
• Implementation of SAP SRM 7.0 on HP-UX and Oracle
• Implementation of CRM 7.0 EHP 3 on AIX and Oracle.
• Implementation experience of Open text IXOS 9.1
• Planning and Execution of OS/DB Migration from AIX to Linux with ERP 6.0 EHP 5
• Maintenance and Support experience of Business warehouse accelerator (BWA)
• Implementation of BI 7.0, BI 7.4
• Implementation of Content Server 6.5 with MaxDB
• Implementation of SAP NetWeaver Gateway 2.0
• Installation and configuration experience of SAP SCM 7.0 (APO, LiveCache and Optimizers)
• Implementation of SAP Enterprise portal 7.0, 7.4
• Planning, execution of technical upgrade experience from ERP 6.0 EHP5 to ERP 6.0 EHP6 SPS7
• Planning and execution of technical upgrade from EHP1 of SAP NetWeaver 7.0 to EHP1 of NetWeaver 7.3
• Web Dispatcher installation and configuration with End to End SSL scenario
• Installation of configuration of SAP Router and troubleshooting
• SAP Console installation and configuration
• Expert in Systems refreshes, kernel upgrades, support packs and Add-ons
• SAP HANA 1.0 Support Package updates from 5 to 6
• SAP HANA 1.0 Studio installation and SLT server configuration to BW 7.31.

PROFESSIONAL EXPERIENCE:

Confidential, Philadelphia, PA

SAP Basis Lead

Responsibilities:

• Installation, Upgrade and Configuration of SAP HANA software
• SAP HANA cluster/server configurations
• Configuring backup / restore utilities and developing disaster recovery policies and procedures
• Setting up effective monitoring for alerts and capacity analysis.
• Tuning the database environment to insure optimal performance and resource utilization
• Domain migration of SAP BPC on HANA
• Oracle upgrades from 11g to 12c for SAP ERP 6.0 EHP7
• SAP PI OS/DB migration from HP-UX to Linux
• Solution Manager 7.1 SP12 domain migration and EEM implementation
• Central SLD setup
• Business Objects domain migration
• IXOS delta migration between data centers
• Solution Manager Technical monitoring setup
• SLT Setup for HANA on Solution Manager

Confidential

Technical Architect

Responsibilities:

• Sizing of all systems to be implemented in the client side
• Prepare technical architecture of complete landscape
• High Availability cluster design, configuration and validation
• Design and implementation of backup strategy and client strategy for all landscapes
• Stack file generation for all systems required to be updated/upgraded
• Implementation of SAP Mobile Platform 3.0 SP6 with cluster install
• Implementation of SAP NetWeaver Gateway 2.0
• Implementation of ERP 6.0 EHP7 on AIX on Oracle with DBM 8.0, MRSS 9.0, SAP Screen Personas 2.0 and ECC-DIMP 617 Add-Ons
• Implementation of CRM 7.0 EHP 3 (ABAP + JAVA)
• Interactive reporting setup for CRM system
• XCM configuration for IPC in CRM, VMC configuration
• Oracle upgrade from 11g to 12c
• Implementation of SAP NetWeaver Single Sign On (SSO) 2.0 with AD and OpenLDAP for SSL and SNC X.509 s generation
• Implementation of SAP Content Server 6.50 and use the same as archive link for document archival
• DR Setup
• Implementation of ERP 6.0 EHP7 IDES and CRM 7.0 EHP2 IDES systems
• Planning, Installation and configuration of SAP TREX 7.1
• Planning, Installation of SAP Process Integration (PI) 7.4 and update via SUM to latest SPS level
• Planning, Installation of SAP Business Intelligence (BI) 7.4 and update via SUM to latest SPS level
• Source system configuration of CRM and DBM
• Portal integration for SAP BW web reports
• Switch framework activation for DBM and CRM
• Activation of BC sets for DBM and CRM systems
• Implementation of SAP Enterprise portal 7.4 and update with latest SPS via SUM
• Planning, Installation and Configuration of Web Dispatcher 7.1
• End to End SSL setup with web dispatcher for Portal
• Installation and Configuration Business Objects 4.1 SP05
• SAP Business Objects portal integration
• ABAP Proxyconfiguration for PI 7.4
• Implementation of Web Channel Experience Management (WCEM) 3.0
• Installation of Solution Manager 7.1on AIX 7.1 with oracle, SPS update to 7.1 SPS13
• Running guided procedure of System preparation, Basic configuration and Managed system configuration
• Implementation of solution manager scenarios .e.g. ITSM, CHARM, EEM and BPMon.
• Technical Monitoring and Alerting setup, Technical monitoring Dashboard, Early Watch Alerts
• Monitoring threshold customization based on the requirement
• Satellite System configuration to create ITSM Incidents via SAP GUI
• Administration and tuning of MS-SQL 2012 server.
• Agent on-the-fly configuration for HA systems
• Installation and configuration of Wily Introscope 9.5
• Automatic support team determination via BRFPlus in Solution Manager ITSM

Confidential

Responsibilities:

• Planning and execution of Migration of ERP 6.0 EHP6 from HP-UX to Linux
• Planning and execution of technical update from ERP 6.0 EHP5 to EHP6 SPS7
• Planning and execution of technical upgrade from SAP NetWeaver 7.01 to NetWeaver 7.31
• EHP update for BI system from NW 7.3 to EHP1 NW 7.3 SPS7
• Maintenance of bundle TRs for release upgrades/updates
• Stack file generation for updates/upgrades and troubleshooting
• Homogeneous System copies
• Improvements of migration and upgrade runtime
• Implementing backup, restore and recovery strategy
• Oracle upgrade, SBP application and OIC upgrade
• DBATOOLS update, IGS update, sapcrypto update
• SBP installation and OIC upgrade
• SAP HANA 1.0 Support Package updates 5 to 6.
• SAP HANA 1.0 user id creates and role assignment in HANA Studio.
• SAP HANA1.0 Backup and log monitoring daily basis.
• SAP HANA 1.0 Studio installation and SLT server configuration to BW 7.31.
• Leading RCA program to minimize recurring issues/incidents
• System tuning for ABAP and JAVA systems across multiple landscapes
• Extensive EWA analysis and evaluation of recommendations w.r.t. current capacity
• Month end performance improvement recommendations of depreciation runs
• Planning and Execution of Solution Manager 7.1 upgrade from SP04 to SP08
• Post Solution manager upgrade work - System preparation, Basic configuration and Managed system configuration
• CHARM Configuration
• EEM configuration in Solution Manager and script preparation via recorder, Editor, distribution of the scripts and EEM dashboard analysis.
• Installation and configuration of EEM robots
• Cleaning up obsolete data from satellite systems to fix issues with wrong software component selection during stack file generation
• System Monitoring and Reporting configuration and troubleshooting
• Preparation of Management dashboards
• Bringing LMDB and SMSY in sync and usage of LVSM
• CCMS, SMD, Host Agent (installations, up-gradation) and post installation configurations
• Wily Introscope installation, configuration, MoM configuration, Bytecode agent installation
• DBACOCKPIT setup for solution manager
• Experience in Business Process Monitoring
• SAPJVM switching from vendor JVM to SAP JVM
• Management Dashboard, IT calendar management and work mode management
• HANA DB Client installation for Solution Manager
• EWA Configuration for BOBJ
• CCMS Configuration for MDM
• E2E Configuration and troubleshooting
• CDC (Cross Database Configuration) tool using HANA
• Host Agent installations and auto upgrade configuration
• SMD agent installations, System monitoring, Early watch alert configuration, SLD configuration, LMDB configuration
• Operating System Migration (win 2003 to 2008 R2)
• Database Upgrade (Oracle 10.2 to 11.2)
• SAP Upgrade ERP 5.0 to EHP 6 ERP 6.0
• SAP BW Upgrade 3.5 (640) to BW 7.3 (720)

Confidential, Atlanta, GA

Responsibilities:

• Solution Manager 7.1 installation and support pack upgrade, post installation configuration (system preparation, basis configuration and managed system configuration)
• SMD agent installations, System monitoring, Early watch alert configuration, SLD configuration, LMDB configuration, CIF (Core Interface) monitoring for APO system
• Installation and configuration of Web Dispatcher
• BWA (Business Warehouse Accelerator) index monitoring, reorganization and splitting based on the technical requirement. Analysis of the logs for errors
• Migration of ERP 6.0 EHP5 with Oracle from AIX to Linux
• Upgrade of SAP ECC 6.0 to ECC 6.o EHP4
• SAP JVM switch - IBM to SAP
• PI 7.1 system monitoring and troubleshooting
• Early Watch Analysis program, presentation and aligning systems with SAP's recommendations, trend analysis
• Live Cache and CIF monitoring, troubleshooting, Live Cache refresh, backup and restore
• Business Objects 3.1 monitoring and troubleshooting
• SAP OSS note review and implementation
• HR TUBs and Support Pack implementation
• System performance tuning for ABAP and JAVA
• Voice Pick patching, troubleshooting and performance tuning
• RevTrac approvals and troubleshooting
• Major incident (Sev-0 or Sev-1) management (opening bridge, involving respective teams from client and support side)
• Review system monitoring reports prepared by the team and suggest improvements
• SLA measurement, reporting and plans for its improvements
• Office of RCA (Root Cause Analysis) setup for preventive maintenances and Office of CSAT (Customer satisfaction) setup to improve customer satisfactions score
• Implementation of Support operations Guides (SOG) and system operating procedures (SOP) with all the details of the landscapes
• Designed Operation Framework, on-boarding, ORT and Roadmap for the team
• Worked with SAP during DVM sessions and provided valuable inputs

Confidential, Atlanta, GA

Tech Lead

Responsibilities:

• Tuning SAP ABAP and JAVA engines
• Support pack and add-on implementations
• Live Cache patch upgrades
• Troubleshooting APO system performance including CIF, inbound and outbound queues
• Live Cache Administration - troubleshooting and tuning
• Business critical Voice pick tuning and stabilization
• Business objects configuration and troubleshooting, monitoring of the probes
• Extensive Early Watch report analysis, implementation of recommendations and trend analysis
• Installation and configuration of Business Objects, integration with SAP
• Troubleshooting of any BO issues
• Migration PoC(planning and execution) of Mainframe/DB2 to Windows/DB2 on Confidential 's Cloud platform
• Performing BWA reorg and fixing any such issues for BWA
• Starting and stopping of BWA blades
• Alert monitoring and fixing BIA index issues
• Configuration of central CIF monitoring via solution manager
• Troubleshooting of shopping cart issues
• Workload analysis and suggestions

Confidential, St. Louis, MO

Responsibilities:

• Installation of SAP PI 7.1
• Post installation and configuration of PI 7.1
• Central SLD configuration and synchronization with Solution Manager
• Application of ABAP and JAVA support package Stack through SPAM and JSPM
• ABAP Add-on installation
• Post installation and configuration of PI 7.1
• Language installation
• NWA and Exchange Profile setup
• SDCCN setup for Early Watch Alert report from Solution Manager
• Import of CIM and SLD contents
• Installation of Vertex 4 (STO and SIC)
• Patch application for Vertex
• Integration with SAP R/3
• Download and update tax data from vertex website
• Troubleshooting of issues
• Installation of SAP Console 7.1
• Georgia Soft works UTS (Universal Terminal Server) installation
• Create SAP Console profiles for logging into different R/3 systems
• Troubleshooting of issues
• Performance Tuning and optimization
• Homogeneous system copy from Production to QA environment
• Troubleshooting of shopping cart issues
• Workload analysis and suggestions

Confidential, Raleigh, NC

SAP Technical Architect

Responsibilities:

• Upgrade of XI 3.0 to PI 7.0, trouble shooting and post upgrade support
• Upgrade of XI adapters
• Application of latest support pack for ABAP and JAVA
• Implementation of SAP SRM 4.0 with Oracle 9i
• System refresh for SRM and ECC
• TMS configuration and post-installation activities
• Support pack, language and Add-on installation
• CCM Configuration
• Troubleshooting of Shopping cart issues
• SAP TREX 6.1 installation and configuration for Catalog searches, master and slave configuration of TREX for high availability
• Kernel upgrades
• Installation of Enterprise portal 6.0 and Knowledge management with Oracle 9i (along with patches)
• Portal roles and group creation
• SNC and SSL setup in backend system for Portal
• Portal Transports
• SAP SCM/APO Implementation
• LiveCache configuration
• Installation of Opentext’s IXOS 9.1, post installation and configuration
• Identification of archiving objects, Creation of content repositories, Linking between Document types and content repositories
• SAP BI system installation
• Source system creation
• Installation and configuration of Scan Client, Managing BOA (Bank of America) images through external pipeline, Configuration of PrintList Archiving
• Creation/Maintenance of buffers/pools/jobs using IXOS Admin Client
• Installation of Solution Manager 4.0 and application of support packs for all components
• Satellite system setup for monitoring for Solution manager and configuration of early watch reports
• CCMS agent installation and email alert setup for satellite systems
• Solution Manager Maintenance Optimizer setup
• System Refreshes and Client copies (local and remote)
• Printer administration and troubleshooting
• Scheduling and administration of batch jobs
• OSS note application and OSS account administration
• Technical Prime during the audit from Deloitte for Application toolkits for SOX
• Application Toolkit preparation and submission (Preliminary and Final)

Confidential

Responsibilities:

• User Master Record Maintenance
• System refresh and client copies
• Troubleshooting and performance improvement
• Regular system monitoring
• Proactive work to avoid any potential issues
• OSS administration
• Buffer tuning and monitoring
• Management of the requests for user creation
• Transport management and imports
• Checking and managing authorizations
• Role maintenance and creation
• Performing Lockdowns & Re-verification Process
• Preparing system monitoring reports
• Background job troubleshooting
• Printer configuration and troubleshooting
• Email configuration and its troubleshooting
• Work mode configuration