PROFILE SUMMARY:

• Confidential has 13 years of industry experience in IT consulting with SAP technology MOSTLY at Customer site in regions .
• Business process analysis, gap analysis, scoping, implementation, upgrade,
• Requirement document review, technical specification preparation, feasibility analysis,
• Configuration, development, development coordination, code review,
• Functional testing, performance testing, post implementation support,
• SAP Training, project configuration - development documentation,
• Onsite/Offshore team management, coordination
• Remote project development support.
• Project delivery following Agile methodology - daily Scrum, sprint planning, using CA Agile central tool.
• Development, configuration, testing, training expertise in SAP CRM,
• Development experience in SAP ISU,
• Development, upgrade experience in SAP ECC modules,
• Development, configuration and testing history in SAP Banking,
• Experience using SAP Solution Manager for project documentation, transport management, defect management.
• Functional test plan design & execution, Defect management capability in HP Quality Center.
• Performance test experience with HP Load Runner 11.0 doing Scripting, Load testing
• Capability to deliver successfully in Waterfall and Agile project delivery methods
• User experience in CA Agile Central tool.
• Language proficiency
• English language - reading/writing/speaking - fluent
• French - reading/writing/speaking - intermediate
• Hindi - reading/writing/speaking - fluent
• Bengali - reading/writing/speaking - native
• Presenting information to groups or team,
• Training small/big group,
• Coordinate meetings, conflict management.
• Coordinating deliverables within team in offshore and at onsite,
• Knowledge sharing, peer review,
• Sharing and assignment of responsibilities to achieve team goal,
• Take initiative to resolve issue blocking team deliverable
• Coordinating with other team members.
• Cross-cultural issue dealing capability,
• Ability to resolve escalated issue,
• Active listening, patience,
• Empathizing.

• Versions 7.0 (EHP2), 6.0, 5.0 & 4.0
• Mentor level skill of BSP development using component workbench
• Strong BOL programming capability in BSP component methods, action method, BADI implementation methods, and independent objects.
• Strong understanding of GENIL model and relationships.
• Usage of GENIL model browser and BOL browser
• Enhancement & creation of components, views, context nodes, attributes, usage of custom controller, component controller, runtime repository(component usage, component interface), events, navigation with inbound, outbound plug and TBUI(Task based User Interface).
• Creating, changing view configuring in workbench & web UI and handling view configuration in BSP code
• Working with controller, context and node level methods, .HTM page development
• Utilizing Object Oriented programming skill in component methods, Action method, BADI implementation
• Creating attribute, table extensions using AET (in expert mode), EEWB
• Launch CRM or remote system transaction using BOR object - with or without passing parameters, launch URL - from navigation bar and BSP page event.
• Development in order framework, usage of standard APIs.
• Configure action profile, action condition, passing parameters and implement Action method
• Working with survey suite, survey PBO/PAI APIs, reading and attaching survey data by code
• Troubleshooting middleware issues in SMW01, SMQ1, reading BDOC data structure in data load BADI
• Strong understanding of SAP CRM configuration side
• Training team members on CRM web UI technology.
• Exposure of BRF plus.
• Strong debugging skill with Classic and New ABAP debug tools.
• Troubleshoot, process interface request and response XMLs using SXMB MONI and SPROXY transactions.
• ABAP Versions 7.2, 7.0, 6.0, 4.6.
• Work experience and good knowledge of RICEFW objects.
• Development of Batch jobs using Parallel processing technique.
• Interactive Reports, ALV and dialog programming
• BAPI, RFC, IDOC, BDOC
• User exits, Customer exits, BTE, BADI, Implicit & Explicit enhancement
• Designing and developing FORMs and interfaces using ADOBE designer tool
• Object Oriented programming
• Message translation
• Development experience in ECC modules like SD, MM, PM, QM, FI, PE
• Exposure to WebDynpro
• Triggering, monitoring background jobs
• Performance tuning, reviewing code using code inspector and manually
• Experience with SPDD, SPAU fixes in technical upgrade
• Debugging using new debugger
• Transport request management
• Good understanding of SAP authorization management, roles

TECHNICAL SKILLS:

SAP CRM, SAP ECC, SAP Banking, SAP BI/BW, SAP Solution Manager

HPQC, HP Load Runner, CA Central Agile

MS Office (Word, Excel, Outlook, Power point, Visio, Lync).

Operating systems - Windows, Linux.

EMPLOYMENT HISTORY:

Confidential

SAP CRM and ABAP consultant

Responsibilities:

• Analyze requirements and provide most feasible solution.
• Provide estimates and inputs in daily scrum meeting related to deliverables.
• Development and enhancement in SAP CRM Web UI area.
• Development in SAP ABAP area.
• Support implementation and post - implementation phases.
• Troubleshoot production defects.
• Support quality assurance and acceptance test processes.
• Document all technical changes, test scenarios and test results

Confidential

SAP CRM consultant

Responsibilities:

• Analyze existing SAP solution to identify changes needed to support FIORI UI.
• Development of SAP CRM UI client data validation tools in Account origination process.
• Development of SAP CRM UI client address validation tools in Account origination process
• Test all changes
• Document all technical changes

Confidential

ABAP consultant

Responsibilities:

• Analyze existing SAP system to identify changes needed to support current sales process in better way.
• Enhancement and development in ECC sales order process
• Ensure multiple interfaces are in sync with the new changes
• Test all changes
• Document all technical changes, test scenarios and test results

Confidential

CRM and ABAP ISU consultant

Responsibilities:

• Troubleshoot and resolve post go - live issues
• Enhancement and development in CRM and ISU system for changed or new requirements
• Enhanced and fixed issues in CRM, Billing, Device management, Collection area.
• Monitor daily batch jobs and troubleshoot for any issues.

Confidential

CRM 7.0 and ECC ABAP Developer

Responsibilities:

• Prepare Technical solution specifications based on functional requirement
• Development and enhancement of both CRM and ECC application
• Support integration testing, go - live and post go-live phase
• Support Unit testing, functional and integration testing

Confidential

System Analyst

Responsibilities:

• Deliver as expected in client and internal project roles and responsibilities
• Create and contributing functional and technical documents for common knowledge base
• Creation of functional and technical specifications
• Configuration, development and consulting
• Build own skills and knowledge through taking trainings
• Build team skills by info sharing, training

Confidential

CRM & ISU ABAP developer

Responsibilities:

• Resolve post go-live issues (post go-live) in CRM and ISU module.

Confidential

CRM 7.0 ABAP developer

Responsibilities:

• Functional Specification review
• Prepare Technical solution specifications based on functional requirement
• Development and enhancement of CRM solution
• Support unit test, functional and integration test
• Fix defect, support go - live process
• Support post go-live phase

Confidential

SME in performance test

Responsibilities:

• Work in performance test team as a SME for Device management, Account management, Billing, Customer Service processes (build phase)
• Understand different key processes in each application area
• Prepare scoping document, test scripts
• Develop LoadRunner scripts, prepare data extraction SQLs
• Perform tests on virtual generators and controller, prepare test run result reports for management

Confidential

Associate Consultant

Responsibilities:

• Meet expectations in client and internal project roles and responsibilities
• Contribute to the practice and organization sharing project experience and domain knowledge
• Create and contribute functional and technical documents for common knowledge base
• Creation of functional and technical specifications
• Configuration, enhancement and development
• Scope, estimation and planning of deliverables
• Establish best practices for managing the delivery
• Manage development with offshore development team for deliverables
• Build own skills and knowledge through taking trainings, certifications and info sharing