PROFESSIONAL SUMMARY:

• Around 8 years of SAP experience in BASIS, SAP R/3, My SAP ERP, Netweaver, EP, XI/PI, BI, SOLMAN and CRM Installation, Security, Administration and Upgrade.
• About 4 years of experience working as a Technical support specialist.
• Expertise in SAP Basis administration including Client Administration, Transport Management System (STMS), User Administration, Upgrade, Applying Support Packages and Patches
• Hands on Trouble shooting System problems, Performance tuning, Workload Analysis, Database Administration, Memory and Buffer Management.
• Installed SAP systems (Central Instances, Application Servers and distribution servers) from version ECC 6.0 EHP 5/6,ECC 5.0, NW 04/07/7.3, 4.7EE, SAP R/3 4.6C/D and BI 7.0/7.3. Performed Post installation activities.
• Performed installation, configuration and upgrade of ECC 6.0/EHP5/6, NW 04/07/7.3, R/3 Enterprise, R/3 4.6C, 4.7 sand SOLMAN 4.0/7.0 (EHP1)/7.1, BI7.0/7.3.
• Performed installation of Enterprise portal (EP 7.0), PI 7.0 and configured the systems in the Landscape.
• Expertise in Monitoring and Support Phase. Good experience on ECC 6.0/5.0, WAS 6.40/6.20,EP 6.0/5.0, XI 3.0 SM 4.0/3.2/7.0/7.1, ITS 6.20,BI7.0, BW3.5, 4.7EE, SRM, SCM, APO, and CRM, SAP R/3 4.6 C.
• Experience in installation, configuration and support of the SAP System Landscape systems for R/3 ECC - 6.0, ECC-5.0, 4.7x, 4.6x and Net weaver components.
• Installed and managed SAP SOLMAN for System Landscape.
• Generated Installation key defined and configured Satellite Systems
• Created Solutions and configured EWA’s and Root Cause Analysis(RCA) for satellite systems
• Configured Service desk and monitored messages and alerts on Solution Manager 7.0/7.1.
• Involved in SAP HANA OS-DB Migration and supported the SAP HANA systems to improve the performance after the migration.
• Perform HANA administration, monitoring and issue troubleshooting. Created Users, Roles, Privileges, Packages, Schemas as part of HANA Security and Development.
• Adding SAP HANA System in SAP HANA Studio, Stopping, Starting and restarting SAP HANA Services
• Adding user to SAP HANA System, Exporting/ Importing SAP HANA System.
• Managing SAP HANA License, Managing SAP HANA users and monitoring system.
• Backing up and recovering SAP HANA Database.
• Perform DB migration from Oracle to HANA.
• Installed HANA DB and Client patches via HANA Studio Life Cycle Manger
• Administration, Startup profiles and startup problems, Applying support patches to java engine (SDM, JSPM), Monitoring, Introduction to Directory services, Technical Connection of Directory Services.
• Downloaded support packages, SAP Notes and applied on SAP Systems (ABAP, JAVA) and BW systems. Updated SPAM/SAINT Versions. Applied Add-ons. Performed Kernel Upgrade.
• Created clients and defined settings. Performed client copies like local client copy, remote client copy and client export and import. Performed Homogeneous System copies and DB refresh.
• Configured Transport Domain controller and System Landscape
• Created virtual systems, transport layer, transport routes
• Transported change request using STMS and manual ‘tp’ from DEV system to other systems in the landscape
• Performed CTS management.
• Profile Maintenance, Defined Operation modes and assigned time intervals to modes. Configured Logon load Balancing. CCMS monitoring and defined threshold values, Control panel.
• Defined and monitored Background, Update jobs and maintained Spool queue. Performed SAP housekeeping jobs.
• Research ABAP performance problems and advise developers on code optimizations including SQL and index recommendations
• Perform DBA functions including Table space management, performance problem resolution
• Familiar wif SAP HANA STUDIO and SAPDBA & BR*TOOLS for Database Backup/Recovery and Space management.

TECHNICAL SKILLS:

Packages: MS-Office inclusive of MS Outlook, MS-Access

Languages: C, C++, Cobol, and Java

ERP: SAP R/3 4.6b, 4.6c, 4.7EE, ECC-5, ECC-6 and SAP Netweaver 04/04s/07/7.3

Databases: Oracle8i/9i/10g/11g, MS SQL Server 2000, DB2, SAP HANA

Operating Systems: WINDOWS, UNIX, LINUX, IBM AIX, HP UX, SUN SOLARIS.

PROFESSIONAL EXPERIENCE:

Confidential, Northbrook, IL

SAP HANA BASIS Administrator

Responsibilities:

• Well versed wif SAP HANA Administration, Performance optimization, Modeling using Different types of views, SQL, SQL script topics.
• SAP HAHA Data provisioning using SAP Landscape Transformation and SAP Data services, DXC, Flat file uploader, SAP HANA Architecture.
• Migrated Oracle Database into SAP HANA database SP09 using the DMO tool.
• Created Users, Roles, Privileges, Packages, Schemas as part of HANA Security and Development.
• Performed Start/stop, backup/recovery, monitoring Disk usage, Performance, Alerts, Memory usage etc. using HANA studio.
• Was involved in updating the SAP HANA studio.
• Performed Support pack stack upgrade on BPC HANA systems from 5 to 11.
• Performed Kernel upgrade on BPC HANA systems.
• Was involved in performance tuning of production system by changing the memory parameters.

Confidential, Schaumburg IL

SAP HANA Basis Administrator

Responsibilities:

• Performed SAP upgrade from ECC 6 Ehp 4 to Ehp 7
• Worked on SAP HANA studio and clients Installation.
• Worked on SAP Landscape Transformation Replication (SLT) Server Configuration.
• Created SAP HANA User’s and Role Administration.
• Performed best practices activation in solution builder.

Confidential, Greensboro, NC

SAP BASIS Administrator

Responsibilities:

• Performed system refresh on ECC and BW systems.
• Installation and addition of dialogue instances to the existing systems.
• Performed support pack upgrades, add-ons and kernel upgrades on systems.
• Applied sap notes across the landscape on ECC, BW, HANA and LRM systems.
• Performed transports across the landscape.
• Maintaining SAP, RFC, HTTP connections on service market place.
• Configuring ChaRM and creating change requests in ChaRM.
• Adding systems to solution manager 7.1
• Monitoring of the systems and performed performance tuning.
• Basic troubleshooting of HANA systems.

Confidential, Long Island, NY

SAP BASIS Administrator

Responsibilities:

• Performed system upgrades, Kernel upgrades, installed support packs.
• Performed system refresh on ECC and BW systems.
• Installation of portal system and adding the system to SOLMAN.
• Technical monitoring of the system using SOLMAN.
• Managed transports using ChaRM.
• Maintained service connections in service market place.
• Performed performance tuning of the systems in the landscape.

Confidential

Basis Administrator

Responsibilities:

• Performed basis tasks on various operating system environment: - HP-UNIX, Solaris, AIX, Windows, Linux as well as different database:-Oracle, DB2, MSSQL.
• Installation, Post-Installation Post Copy activities and Configuration of systems.
• Kernel Upgrade and Patching Java & ABAP stacks.
• Client Administration (Client copy, Client refresh & Client deletion), Jobs Scheduling and monitoring.
• Transport management system, creating and maintaining RFCs and transport routes.
• SAP language installations and supplementation.
• SAP notes implementation, Profile Maintenance, RFC Creation and troubleshooting, SAP Add-on Installation.
• Parameters setting and maintaining to improve the system performance.
• Configuration of Solution Manager for Availability Monitoring, Alerting, Solution Manager
• Diagnostics, EWA, E2E Analysis, Performance Testing and Monitoring of SAP Java and
• Portal Components.
• Database backup and recovery, database administration and performance tuning.
• Support and maintenance of BI/BW systems.

Confidential

Basis Administrator

Responsibilities:

• Monitoring and resolving performance issues, backup failures, Kernel upgrade across the landscape.
• Oracle parameter changes as per the recommendation through B.R.Tools. Table space addition, rebuilding of index and table re-org activity and data extract.
• Printer creation, troubleshooting of printer problems and spool management.
• Scheduling of jobs in background to cleanup spool request and dumps.
• Scheduled script, change jobs, creation of schedulers and job queue through SAPCPS and CPS administration.
• Maintain and monitor operation modes, log on groups.
• Worked on Solution Manager for generating Early Watch Report.
• Implementing SAP notes as per the recommendation is Solution Manager.
• Troubleshooting performance issues in ABAP, JAVA and portal systems.
• Database management using BR tools, Table space management, scheduling backups and troubleshooting backup failures and fixing them.

Confidential

SAP BASIS Admin

Responsibilities:

• 24X7 Production Support.
• Performing Daily monitoring health check task on produc systems.
• Working exclusively on daily SEV1, 2 and 3 tickets.
• Performed Oracle upgrade from 9i to 10g
• Performed number of client copies (Remote and local Client Copy)
• Worked on Monthly Maintenance Support wif OS team and DBA team (like- monthly
• Windows patching, V-MAX migration, DB patching).
• Responsible for resolving problem tickets, monitoring and troubleshooting day to day problems in various system landscapes.
• Performed Troubleshooting of system problems, update and lock entries, Spool Jobs, Background Jobs, RFC, ABAP Dumps, System log and Database issues.
• Maintained and fine-tuned SAP profiles parameters, OP Mode Switching, Scheduling and work process distribution.
• Performed Spool Administration like configuring printers and logical spool servers, implementing device type in system landscape and trouble-shooting and administration of spool request

Confidential

Basis Consultant

Responsibilities:

• Installation of R/3 4,7 wif 2 system landscape.
• Creating Users & Profiles for different department users and providing authorizations.
• Preparation for Early Watch Check, Pre Go live Check, and After Go live Check.
• Trouble Shooting system problems by analyzing system log, Update monitoring, Alert Monitors, Lock entries, Dump analysis, Spool Administration and Managing Background Jobs.
• Perform SAP kernel updates, Hot Packs, SPAM updates and OSS notes.
• Maintenance Instance profile, Default profile and Start profile, Printer & Spool Administration.

Confidential

Technical support specialist

Responsibilities:

• Provided on call Technical support to GE Transportation employees and customers across the world by troubleshooting and fixing their technical issues like system errors, virus, spyware, Outlook login/access issues
• Troubleshooting VPN Issues and Administering VPN accounts on ACE Servers
• Installing OS level patches and supporting them. Configuring printers at OS level
• Managed user accounts in Active directory at OS level, providing access to shared drives and servers. Also maintained user accounts on few mainframe applications supported by the business.