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Sap Otc Lead Functional Consultant Resume

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Greensboro, NC

EXECUTIVE SUMMARY

  • Over 12+ years of experience in IT services including 9 years of SAP ERP consulting experience.
  • SAP SD/LE/AFS functional lead analyst wif 8+ years of extensive experience in SAP project & support in the areas of Sales & Distribution, Logistics Execution, SAP EDI IDOCS, External Warehouse Management (WM) system Integration through SOA and AFS.
  • Possess strong competency skills in outbound supplychain process wif thorough understanding of Manufacturing process, branding concepts and business process in apparel footwear industry.
  • Experience in writing functional processing design and development specifications documents.
  • Experience in handling customer master interface wif external Master Data Management (MDM) System.
  • Implemented Logistics Execution (LE) - Outbound delivery processing, Handling unit management, ASN interfaces and technologies (Idocs, ALE, EDI specs), Shipment processing, Data mapping in SAP ECC through interfacing delivery and shipment IDOC wif external WM System for one of the major apparel brand in US.
  • Successfully rolledout Sales and Distribution module for major brands to LATAM region for one of the major apparel brand in US.
  • Implemented e-invoice to LATAM region though IDOC (810) interface from SAP to LEVICOM.
  • Extensive configuration experience in order types, item categories, schedule line categories, returns, text, output, incompletion procedure.
  • Experience in configuring and customizing Master Data such as Partner Determination, Customer & Material master data, Material Listing/ inclusion/exclusion, Material Determination, Text determination and Customer Material Info Record.
  • Expertise in pricing customization - Define Pricing Procedure, Condition Table, Access Sequence, and Condition Type using Condition Technique.
  • Experience in Availability Check, AFS Allocation Run (ARUN), Material Grids, Dimensions, Categories and Coverage Strategy, Delivery programs, Seasons, VAS and AFS Pricing.
  • Implemented Consignment stock process for LATAM region wif first sale visibility process.
  • Experience in Billing including Billing Types, Invoices, Credit Memo, Debit Memo, Rebates and Inter-Company Billing.
  • Created functional specifications documents for WRICEF objects.
  • Involved in SAP 3 Full Life Cycle Implementations wif ASAP methodology: Scoping, Project Preparation, Blue Printing, Realization, Final Preparation, Go-Live and support.
  • Experience wif unit and integration testing for order to cash (OTC) processing.
  • Conversion and data mapping experience for SD related master data such as customers and order loads.
  • Knowledge in Variant Configuration by determining characteristics, class, configuration profile, object dependencies, Super BOMS, Super routings, and variant pricing.
  • Worked wif interfaces EDI/IDOCS transactions (810/850/855/856/860/870/832)
  • Worked wif testing tools like HP Quality Center. Experience includes Unit testing, Integration testing, User acceptance testing, Performance testing and Regression testing.
  • Experience in working wif SAP Solution Manager for change request management.
  • Knowledge in Vistex solution for rebates, contracts and change backs.
  • Certified SAP Business by Design service advisor.
  • Worked on building reference system for SAP product versions of Business By Design and moved on to support SAP R3 SD/LE/AFS in the area of sales and distribution.
  • Possess Project management, People management and effective communication skills.

TECHNICAL SKILLS

Functional area: SAP SD, LE, AFS, MM, FI Interface

ERP: ECC 6.5, SAP R/3 4.6c

Databases: DB2, MS Access 2007/2010

Project Utilities: MS Office2007/2010 (MSWord, Excel, Access, PowerPoint and Visio)

Cross Application tools: ALE /IDOC, EDI

Data migration and testing tools: LSMW and HPQC11.5

Middleware: Web Methods 9.6

PROFESSIONAL EXPERIENCE

Confidential,Greensboro, NC

SAP OTC Lead Functional Consultant

Environment: ECC 6.5

Responsibility:

  • Providing production support for SAP OTC users on Order management process, Availability check, removing over and negative allocation, removing order incompletion, contract referencing issues and month end billing issues.
  • Order management: Worked wif technical team on sales order management enhancement.
  • Wrote functional specification document for DC short ship deliveries to apply auto rejection for short picked quantities using sales order user exit & BAPI.
  • Configured standard incompletion conditions & worked on enhancement wif technical team for sales order incompletion to consider additional conditions for base price, payment terms, EDI customer expected price, price conditions mismatch, VAS etc.
  • Worked wif technical team on enhancement to compare confirm dates on re-ATP. Split schedule lines based on availability and apply rejection codes.
  • Worked wif FSCM functional team & technical team to adopt BAPI to bypass re-check of credit for credit released & already shipped deliveries in WMS.
  • Configured delivery document types, item category, shipping point and route determination.
  • Worked wif technical team on outbound delivery output user-exit for mapping custom field and segments. Wrote functional specification document to implement user-exit to stop the deliveries document from being deleted by users for deliveries successfully released to DC.
  • Worked wif technical team to improve the performance of shipment posting Idoc.
  • Billing & invoice: Worked wif technical team on billing and invoice enhancements.
  • Worked wif technical team to implement billing user exit to determine fixed value days for the invoice. Wrote functional specification document to combine multiple deliveries of single PO into one Invoice (consolidated invoice) for cross docs based on ship-to & store combination configured in customer master.
  • Configured rejection codes for sales order line item and schedule line rejections.
  • Proactively monitored delivery message flows to WM system so that their is minimal or no interruption in DC operation.
  • Monitored customer master, orders and shipment IDOCS failures on regular basis.
  • Provided support for customer master IDOC interface. Worked wif customer master team and MDM team to resolve errors on daily basis. Work wif MDM team to re-syndicate information from MDM to SAP.
  • Provided support and resolution for the user incidents/tickets in SD module to meet their requirements on daily basis.
  • Monitor & manage SAP OTC incidents queue on regular basis.
  • Support DC logistics team to overcome inventory mismatch between SAP and PkMS system. Address possible system issues to resolve PkMS Osync (inventory sync) report issues.
  • Work wif CSR to remove season incompletion on orders. Work wif material master/materials planning team to syndicate valid season, theme and collection.
  • Resolve order allocation issues. Open OSS incident wif incorrect results for standard allocation/release rule logic used in AFS allocation.
  • Monitor order acnoledgement, shipment & invoice output on regular basis. Resolve errors to trigger output successfully.
  • Work wif EDI team to resolve any IDOC (810/850/855/856/860/870/832) issues.
  • Worked wif technical team on invoice and ship notice output user exits to improve performance of time taken to generate output and IDOCs.
  • Worked wif MM team to resolve goods receipt for DYO PO & inbound delivery issues of DYO orders.
  • Providing support to DC users to address PGI/PGR failures. Work wif MM team to resolve material batch issues to resolve failed PGI/PGR deliveries for missing batch error.
  • Work wif FI team to resolve credit blocked deliveries and failed PGI/PGR deliveries for material costing issues. Work wif MM, materials planning and MDM team to syndicate material master data to resolve material costing issues.
  • Work wif CSR to de-allocate orders to post inventory IDOCS failing to post due error in auto de-allocation issue of the movement type.
  • Created LSMW script to update deliveries wif default route to resolve shipment IDOC posting error.
  • Open OSS incidents wif SAP for standard code issues.
  • Evaluate, implement and support new enhancements/developments in SD module.
  • Preparing system maintenance technical document.
  • Involved in transition of customer business process and SAP transition to offshore team.
  • Mentoring new team members.
  • Working on Problem Management, Incident Management, and Change Request Management.
  • Monitoring SD Batch jobs 24/7. Resolving high priority and complex change request issues.
  • Providing noledge transfer to the team on OTC & AFS functional areas.

Integration Environment: SAP ECC, SOA, EDI, DOM, PkMS, BI, Cognos, Data Stage, LEVICOM

Confidential, Greensboro, NC

SAP SD/LE/AFS Lead Functional Consultant

Environment: ECC AFS 6.5

Responsibility:

  • Involved in project phases such as business requirements, developing business process procedures, design specifications, configurations, testing and go live.
  • Performed configurations for Outbound delivery processing, Handling unit management, ASN interfaces and technologies (Idocs), Shipment processing, Data mapping in SAP ECC through interfacing delivery and shipment IDOC wif external WM System.
  • Involved in the configuration of Logistics Execution Shipping by defining the basic functions like shipping points, shipping conditions, loading groups, Transportation groups.
  • Configuration of Route and maintaining the Route Determination. Configured the delivery processing, picking, packing and Goods issue and Goods Receipt.
  • Reduced complexity by implementing one IDOC approach for picking, packing and shipment document posting.
  • Prepared functional design specification for ship confirm IDOC for standard order and MTO.
  • Prepared functional mapping document wif translation and transformation logic from XML to IDOC wif WMS, SOA and SAP interfaces.
  • Mapped WM system freight charges to delivery freight conditions from integration layer to SAP.
  • Configured activity profile for post goods issue & to print output on shipment completion.
  • Configured output determination- output procedure, output type, and partner profile for EDI ASN.
  • Performed Validation, Configuration, Interface mapping. functional design, and business process mapping for:
  • Prepared Functional Design specification for BOL Level, PO level, Delivery/Order level & package level EDI ASN Types for DC and direct-ship.
  • Prepared ASN functional design for EDI customer, direct-ship & DYO. Design included dynamic assortment ASN, ship complete indicator and ASN for EDI customer only.
  • Prepared functional mapping document from wif translation and transformation logic from SAP to EDI through integration layer.
  • Participated and lead requirement gathering discussions wif business users and SME.
  • Prepared functional design of to-be system.
  • Assistance technical team on technical design.
  • Co-ordinated wif onsite and offshore teams for the development of the solution.
  • Prepared system test cases.
  • Analysis of as-is system for implementing ship confirm and ASN IDOC interface for SAP ECC 6.5.

Integration Environment: SAP ECC, SOA, EDI, DOM, PkMS, BI, Cognos, Data Stage, LEVICOM, I2 SCP

SAP R3 4.6c/AFS 3.0B System Remediation

Confidential

Responsibilities:

  • Provided functional and managerial leadership for onsite and offshore technical team.
  • Liaise Regression Meetings wif business.
  • Provided Knowledge transfer on interim landscape for regression testing.
  • Reviewed Scope of Work wif business leadership team for system remediation/regression.
  • Managed day-to-day activities including scope of work status review meetings wif SAP & Integration team.
  • Prepared minutes of the meeting for every scope of work session conducted by the project team.
  • Conducted Workshop wif SAP support and testing team on 4.6c remediation/decommission.
  • Provided noledge transfer to testing team on customer SAP 4.6c landscape. Coordinate construction of test cases wif testing team.

Integration Environment: SAP SD 4.6C/ AFS 3.0B, EDI, WMB, BOXS, PkMS, DOCS, BW, LEVICOM, I2 SCP

Confidential

SAP AFS SD Functional Consultant

Environment: SAP R3 4.6c

Roles and responsibility

  • Successfully integrated new brand to Latin America common system model wif Mexico distribution center to continue processing of orders wif little or no interruption.
  • SD Lead and key member for integrating Reef & TNF Brand to Mexico.
  • Leveraged on VANS Mexico model to roll out Reef and TNF brands.
  • Lead conference room pilot design related discussions. Converted business requirements to use case. Articulated functional requirement documents and technical specification documents.
  • Configured new SD sales org structure, basic and advanced configurations.
  • Extended DF ATP configurations for SAP for new sales org.
  • Extended Consignment process, Allocation RUN, Proof of delivery, US-Mexican size conversion, Customer consignment, SAP-EDI-Levicom interface to meet Mexican statutory requirements for customer e-invoice.
  • Extended US-Mexico grid conversion using SAP standard conversion.
  • Implemented customer consignment, Customs process (Pedimento), SAP -EDI Interface to Levicom (e-bill Vendor), VAT and Invoice correction.
  • Worked wif the developers for building custom reports, interfaces, conversion, enhancements and forms (RICEF).
  • Implemented Proof of Delivery functionality.
  • Worked wif technical team to develop custom solution for size conversion on invoice and inventory movement Idocs.
  • Worked wif technical to team to implement custom solution for breaking down quantities in 905 and 906 inventory movements IDOCS for pre-packs.
  • Extended custom solution for return authorization to automatically post consignment pickup document on receiving of returns from Mexico WM system.
  • Worked wif technical team to implement size conversion for sales document flow report for Mexico CSR.
  • Extended consolidated invoice functionality to new sales org for Mexico.
  • Extended B2B sales rep roster interface by setting up program variant.
  • Designed process flows and implemented SD Batch jobs for Reef and TNF Latin America.
  • Prepared Unit test and Integration test cases.
  • Provided warranty support after go-live.
  • Prepared training documents and provided noledge transfer to the team.
  • SD lead and key member for integrating TNF Custom brand to US.
  • Leveraged on VANS Custom US model to roll out TNF brand.
  • Implemented new e-com pricing procedure and introduced new condition for item level shipping (freight) charge.
  • Designed flows and implemented SD Batch jobs for TNF.
  • Prepared Unit test and Integration test cases.
  • Provided warranty support after go-live.

Confidential, Greensboro, NC

SAP AFS SD Functional Consultant

Environment: SAP R3 4.6c

Roles and responsibility

  • Worked as SD lead and Key member for system integration.
  • Implementation of complex customizations for integrating Distributed Order Management system (Sales Order, Item categories, Schedule line category) order types custom determination, output type determination.
  • Wrote functional specification document to create a program for return order from flat file using sales BAPI for ECOM RMA returns to DC.
  • Debug and analyze existing process and map new process on to SAP platform.
  • Worked wif WM & WMB team to map the process on to SAP platform.
  • Worked as SD lead for analysis, requirement gathering, design and implementation for integrating Distribution Order Management (DOM) system onto VF SAP Outdoor.
  • Key member in mapping IDOC fields for posting orders.
  • Configured sales document type & mapped IDOC to new process to post WM shipment information.
  • Prepared Functional and Technical specification documents.
  • Worked wif Island Pacific Retail system team to prepare process flow in such a way that the files are processed once daily after T-log information is processed by IP.
  • Extended returns document and customized returns process flow as per the project requirement.
  • Designed ESP schedules for SD batch jobs. Defined and implemented SD Batch jobs for DOM integration onto SAP.
  • Prepared Unit test case and Integration test case.
  • Provided warranty support after go-live.

Confidential, Greensboro, NC

SAP AFS SD Functional Consultant

Environment: SAP R3 4.6c

Roles and responsibility

  • Key team member in implementing VANS brand to Mexico.
  • Involved in requirement gathering, solution design and implementation.
  • Lead conference room pilot design related discussions. Converted business requirements to use case. Articulated functional requirement documents and technical specification documents.
  • Configured new SD sales org structure, basic and advanced configurations.
  • Order management: Worked on enhancement for sales document types standard order, rush order & consignment fill-up, issue & pickup. Configured item category, schedule line category & copy control for sales documents.
  • Extended DF ATP configurations for SAP for new sales org.
  • Implemented Consignment process, Allocation RUN, Proof of delivery, US-Mexican size conversion, Customer consignment, SAP-EDI-Levicom interface to meet Mexican statutory requirements for customer e-invoice.
  • Implemented US-Mexico grid conversion using SAP standard conversion
  • Implemented customer consignment, Customs process (Pedimento), SAP -EDI Interface to Levicom (e-bill Vendor), VAT and Invoice correction.
  • Worked wif the developers for building custom reports, interfaces, conversion, enhancements and forms (RICEF).
  • Implemented Proof of Delivery functionality.
  • Designed ESP schedules. Implemented SD Batch jobs for VANS brand for Latin America region.
  • Provided warranty support after go-live
  • Key team member for SD application for impact analysis for SD application.
  • Designed to support smooth transition of SD application to be hosted onto new server to be located wif new service provider.
  • Build & test; prepared unit and integration test cases for to test the SD application for proper functioning on new server.
  • Analyzed business impact during server transition.
  • Analyzed SD batch jobs and their impact during server transition.
  • Build & support a list of important SD batch jobs to minimize the impact on business.
  • Built a list of support activities for SD application during after cutover of transition.
  • Took full responsibility and ownership for SD application for transition.

Environment: SAP SD 4.6C/ AFS 3.0B Implementation

Confidential, Appleton, WI

SAP AFS SD Functional Consultant

Responsibility

  • Key team member for implementing Rush order.
  • Prepared Functional and Technical specification documents.
  • Configured Rush order type. Configured Item category determination for new document type.
  • Configured sales document to delivery document copy control.
  • Provided functional support to technical team to design the EDI order posting include to recognize rush order document type based on account type code in customer master.
  • Designed ESP schedule for posting rush orders from EDI.
  • Performed unit and integration testing.
  • Provided support for UAT.

Integration Environment: SAP SD 4.6C/ AFS 3.0B, EDI, WMB, BOXS, PkMS, DOCS, EWMS, I2 SCP

Confidential

SAP AFS SD Functional Consultant

Environment: SAP R3 4.6c

Responsibility

  • Provided Production support in area of sales and distribution, in addition to SD enhancements and projects.
  • Coordinated wif the Business team for the proper development of the Functional Specifications and worked closely wif the Users in the Functional Unit Testing and Business testing.
  • Worked on production related issues wif regards to pricing Condition type change, Sales, Delivery and billing document changes.
  • Configured SD functionality of variant bill of materials and variant price.
  • Worked on variant configuration tables, pricing, classification, configuration profiles, object dependencies, Configurable material, and material variants.
  • Customized item categories and schedule line categories.
  • Order management issue included Availability checks, return orders, backorders.
  • Pricing control issues involved pricing procedure determination, pricing error.
  • Billing issues involved creating, credit memo, debit memo, intercompany billing and account determination.
  • Created Material Listing/Exclusion and Material determination to boost the sales of allied items.
  • Monitoring of the batch jobs that are reschedule and issues related to reports that are not generated as per user's expectation.
  • Test and document transactions from EDI through translation to IDOC posting in SAP. Worked wif EDI team in analyzing the various issues related to IDOC. Worked extensively on EDI/IDOCS 810, 850, 855, 860, 870 and 832.
  • Responsible for Unit testing the configuration and involved in integration testing support for testing preparation& test execution.
  • SPOC in setting up connectivity at offshore development center.
  • Involved in transition of customer business process and SAP transition to offshore team.
  • Mentored new team members.
  • Worked on Problem Management, Incident Management, and Change Request Management.
  • Resolved production issues, acted on change request from the business users; performed impact analysis.
  • Monitored SD Batch jobs 24/7.Pefomed analysis on failed and long running batch jobs.
  • Support day to day challenges faced by the user and provide support in SD and AFS functional area.
  • Resolved issues as per SLA norms for ticket response and closure. Analyzed root cause for issues.
  • Worked in L3 Level team and resolved high priority and complex change request issues.
  • Supported User Acceptance Testing (UAT).
  • Provided noledge transfer to the team on AFS & SD functional areas.

Integration Environment: SAP SD 4.6C/ AFS 3.0B, EDI, WMB, BOXS, PkMS, DOCS, EWMS, I2 SCP

Wipro Technologies

Confidential

Responsibility

  • Configured MOM organizational structure in BYD for a specific industry.
  • Customized master data to specific country as per BYD testing requirements.
  • Involved in master data upload, manual testing and validation of BYD system.
  • Uploaded product category, materials, suppliers and customer master data to the reference system.
  • Involved in build, test and validate of US & CA reference system.
  • Validated reference system using business process procedures - created contracts, sale orders, deliveries, invoice and payment.
  • Identified bugs, raised tickets wif SAP support. Followed-up for resolution and closure in timely manner. Met SLA.
  • Demonstrated the Forum software operations and features to close on sales.
  • Installed and configured Forum software for customers.
  • Customized sales order, delivery & configured print layout of billing documents as per customer requirement.
  • Handled master data and transaction data conversion from other application to Forum.
  • Coordinated development work for Enhancements.
  • Provided training to the customer.
  • Liaise wif customer care and technical support teams for bug fixes.

Environment: VB & MS SQL

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