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Sap Sd Consultant/support Resume

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Plano, TX

SUMMARY

  • Over 10years experience in IT as SAP R/3Sales and Distribution(SD) Functional consultant and four years of experience and domain knowledge in Sales and Product Management
  • Experienced in as - is study, POC, fit-gap analysis and designing the solution for Order to Cash (OTC) processes.
  • Experience includes Master Data, Order Management, Shipping, Billing, Interfaces and Pricing.
  • Providing solutions to SD issues, working with end-users for resolution and providing production support for SAP R/3 system (global support).
  • Involved in Business Process Reengineering, change management and knowledge transfer.
  • Experience in understandingbusiness requirements& transform them into functionality and ability to assess whether deliverables meet requirements.
  • Integrating SD module with other enterprise areas such as PS, MM, FI, WM, QM, configuring and implementing SD/MM/FI /PS, working with interfaces, SAP SD Tables,ABAP debugging.
  • Experience in preparation of documentation that includes areas of course design,evaluation, training materials and providing training for business and end users in Sales and Distribution module.
  • Integration testing, Prototyping, Interface testing (IDOC/EDI), IDOC’s and testing of SD/MM/FI modules prior to “go-live”.
  • Good knowledge and understanding of ABAP tables for mapping the legacy data fields into SAP fields for the functional specifications. Preparing test scripts and Test data for the Gap’s.
  • Conducted Knowledge transfer (Customer service) interviews with Super users, Business Blueprint design and realization.
  • Change impacts for all the functional specifications, coordinating roles for the new SAP environment.Training super users for the functional specifications.
  • Worked closely with process streams in raising FIT Gaps and suggested best business practices. Have very good experience in writing functional specifications for the customer service stream. Specifications for the Order Summary Report.
  • Functional Specifications for the Price Exception Notification via Fax/E-mail - Sap script. Adding transit time to invoice date - additional Value day’s field- User exit.

TECHNICAL SKILLS

ERP: SAP ECC 6.0; SAP CRM 2007, SAP R/3 V4.7

CRM: Siebel

Languages: ABAP/4, COBOL, Oracle, SQL, XML

Tools: AS/400, MS-Project, Microsoft Visio, BPCS, MS Office, HP Quality Center, Solution Manager, Charm, Remedy, Cerberus, CMIS

PROFESSIONAL EXPERIENCE

Confidential, Plano, TX

SAP SD Consultant/Support

Responsibilities:

  • Working along with Team Lead for the whole implementation ( SAP SD )project.
  • Involved in the scoping / design workshopswith business for gathering of the requirements.
  • Explained the existing SAP business process to the new acquisition users, found out their business process and documented the gaps.
  • GAP analysis between their existing SAP system and their newly acquired divisions and preparing the business blueprint documents.
  • Mapping of business requirements and gap identification.
  • Prepared the functional design documents for conversion requirements in SD like customer material, item proposals, customer info records and other RICEF objects.
  • Involved in complete analysis and configuration of order management, availability check with ATP logic and product allocation, shipping billing and pricing.
  • Defined custom availability checks, rules in ATP.
  • Involved in the data mapping, transformation and made the necessary configuration required according to the new plants.
  • Created new sales organizations, distribution channels and assigned the distribution channels to the sales organizations.
  • Configured the Route determination and Transportation scheduling.
  • Involved in pricing determination for Freight calculations© controls.
  • Defined various billing plan types for milestone and periodic billing and assigned to the sales document types and item categories.
  • Designed VOFM copy routines to handle the SD & QM integration delivery output documents.
  • Heavily involved in the pricing requirement analysis, design and configuration of pricing condition types, access sequences, condition tables and new pricing procedures.

Environment: SAP SD Enterprise 6.0, SD (Master Data, Sales, Shipping, Deliver, Billing, Pricing, Pricing Procedures, Condition Types, Condition Tables, Orders and Purchasing

Confidential, TX

SD Functional Consultant/Support

Responsibilities:

  • SAP SD Configured Analyst for ECC 6.0 / CRM 2007 implementation project (Big 5). As-is study, fit-gap analysis, project planning and business blueprinting.
  • Worked with business analysts to understand the business requirements and mapping the requirements to SAP solution.
  • Requirements study, workshop meetings with business users and business analysts.
  • Integrating team meetings and coordinating with other team members for developing robust business solution.
  • Addressed the reporting requirements and Interface discussions 3rd Party Software - Blaze (Fair Isaac).
  • Designed the SAP SD solutions for complex OTC business processes such as Payor Changes (Split invoices), Convert to Sale (Agreements), etc. Coordinated with cross functional modules like PP, IM, QM etc
  • Configured the system for meeting the Business Process Requirements related to Contracts, Billing, Pricing, Output determination, Account Assignment, Text determination, Partner determination, etc.
  • Worked on prototyping the Interface with Model N for Master Salve configuration for global pricing and for channel incentive payments, quantity based pricing, capitated pricing, price list etc
  • Master data maintenance and modification to BADI’s for invoice split/line item posting etc. functionalities.
  • Created the Functional, Config&WRICEF documents in Solution Manager for BPL signoffs.
  • Coordinated with cross functional teams for integration issues.
  • Worked closely with process streams in raising FIT Gaps and suggested best business practices.
  • Have very good experience in writing functional specifications for the customer service stream. Specifications for the Order Summary Report. Data Mapping, Detail description of the report. Pricing conditions display, Case pick rules are few of them to list.
  • Functional Specifications for the Price Exception Notification via Fax/E-mail - Sap script. Adding transit time to invoice date - additional Value day’s field- User exit.

Environment: SAP R/3 Enterprise 4.7, SD (Master Data, Sales, Shipping, Deliver, Billing, Pricing, Pricing Procedures, Condition Types, Condition Tables, and Orders), MS Visio, Excel, Access, Power Point and IDOCS

Confidential, Saint Louis, MO

SAP SD Functional Consultant

Responsibilities:

  • Involved in Project Preparation, Business Blue Print, Realization, Final Preparation, Go-Live and Support
  • Provided production support in the role of SD functional consultant to users globally and provided custom solutions to SD issues on a daily basis.
  • Actively involved in different projects to enhance the functionality of the existing 4.7 environments and Configured the SD module with IMG to suit the client’s business requirements.
  • Worked extensively on pricing procedures and pricing conditions, requirements and formulas including AFC.
  • Mapping of business requirements and gap identification.
  • Configured SD functionality of variant bill of materials and variant price.
  • Worked on Revenue Recognition and setting and customizing item categories for deferred revenues.
  • Creation of tax codes (conditions) which meet the INTRASTAT and EXTRASTAT procedures for sales scenarios in Europe. Involved in the set-up of the foreign trade functionality for export and import requirements.
  • Configured custom order types, OTC (Order to Cash) scenario related delivery and billing type for a specific material characteristic billing variant configuration and Multi level BOM.
  • Configured the settings for SD, the availability check against product allocation to ensure that the actual requirements are compared to the planning product allocation through the full allocation stage/period.
  • Configured Service contracts and quotations. Set up pricing and periodic billing. .
  • Created several output types and configured it for automatic proposal.
  • Involved in customer based upgrade (CBU) project from R/3 4.0 to R/3 4.7.
  • Updated the existing process documents and validated the B.P.P’s. Validated test scenarios and created ASAP test documents for end user testing as part of the integration testing.
  • Extensive unit and integration testing in the R/3 development system for checking the custom objects already existing and functioning in R/3 5.0.
  • Configured Consignment Process according to the functional requirement.
  • Created EDI and IDOCS field mapping for Communication and Data Transmission.
  • Prepared Training Documents and provided end user Training for new configured processes.

Environment: SAP R/3-4.6C

Confidential, Tinley Park, IL

SD Support

Responsibilities:

  • Worked as Senior Analyst in OTC/PS for ECC 6.0 Releases (Global Implementation).
  • Gathered the business requirements, mapping the solution in SAP for Order to Cash (OTC) processes, fit - gap analysis.
  • Designed the SAP solutions for Fab business processes integrating with Project Systems.
  • ConductedBlueprint workshop meetings and documentation in Solution Manager.
  • Prepared the functional design documents, configuring the system in the areas of Project Systems, OTC and Pricing, Invoice correction requests, Service Billing, Billing output modifications, custom reports, Project pricing based on change orders, preparation and execution of test scripts in Quality Center, etc.
  • Worked with technical team members for WRICEF development, user exit modifications.
  • Worked with Invoice Correction Requests, Charge backs, Rebates, Surcharges, Pricing, Back Order processing
  • Worked with Legacy Sys / Soule Interfaces with SAP/PS for project creation, Pricing records creation, Claim Approval process etc
  • Worked with Sabrix for tax determinations related to Invoice correction requests / Billing plans.
  • Mentored the team members, providing assistance to the support team members on production issues.
  • Prepared the UAT/regression test cases, executing the scripts in Quality Center and defect tracking through Remedy.
  • Coordinated with cross functional team members for resolving integration issues.

Environment: SAP R/3 Enterprise 4.7, SD (Master Data, Sales, Shipping, Deliver, Billing, PricingPricing Procedures, Condition Types, Condition Tables and Orders), EDI, IDOCSOracle 9i.

Confidential, Orlando, FL

SAP SD Functional Consultant

Responsibilities:

  • Worked as SD/LE Functional consultant for the Up gradation from SAP R/3 4.7 to ECC 6.0
  • Created and maintained the Vendor master records for the associating Forwarding Agents and setting up Carrier ratings
  • Involved in various business meetings to analyze and document the business requirements related to Logistics business for the Client
  • Developed road map for upgrade of reports, interfaces and SAP script layout sets in SD
  • Involved in gathering of business user requirements and created Functional requirements for the same.
  • Analyzed the impact of business transactions and custom programs on upgrade and ensured that the programs function well in the upgraded system.
  • Provided technical support and problem resolution to the existing 4.7 user community.
  • Responsible for the effective use of all master data procedures to ensure that all information systems and services met the company standards and end user requirements.
  • Involved in detailed examination of version changes and configured SD module master data
  • Defined various Shipping Types, Transportation Connection points and maintenance of the Stages for the routes
  • Configured the Storage Types, Picking areas, Storage conditions and the Picking Location assignments
  • Worked with the Technical team to identify the User Exits/Functional modules to send data across the legacy system using EDIs and prepare technical specification
  • Worked in the Production Support team during the Go-Live fixing various issues at the Client’s Plants

Environment: ECC 5.0

Confidential

SD Support Consultant

Responsibilities:

  • Involved in SAP SD support for post implementation maintenance support in logistic modules(SD)
  • Responsible for adding specialized functionalities in the existing processes as per the clients new requirements
  • Configured sales document types and copy controls as per the needs of the subsequent processes.
  • Automated the system for efficient customer order management to a great extent by assigning and processing requisitions based on Info Records, and extensive use of scheduling agreements for all regular materials reducing the number of transactions
  • Analyzed and corrected problems as they occur in production SAP system. Global support in handling OTC related issue resolution in the areas of sales, billing process, credit management, customer rebates inventory, stock transfers, intercompany transactions
  • Prepared sales reports on product inventory levels, sales level at dealer level, and sales by product type.
  • Configuration and maintenance of SD/MM modules and user support to improve the system efficiency.
  • Worked extensively on S&D, Finance Modules.
  • Provided post production support to a minimal extent support. Work with Customer Service in day-to-day operations. Troubleshoot production problems in sales and distribution, logistic execution, and warehouse management areas.
  • Defined item proposal types and assigning of dunning areas.Involved in many End User trainings.

Environment: SAP SD Enterprise R/3 4.7, SD (Master Data, Sales, Shipping, Deliver, Billing, PricingPricing Procedures, Condition Types, Condition Tables, Orders and Purchasing

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