SUMMARY

• Senior SAP Analyst with specialization in Design, Configuration, Integration, Testing and Support of SAP System and architecture
• Nine Plus years of experience in SAP in the area of Sales and Distribution, Order to Cash, Logistics Execution, Service Management, PM, Materials Management Modules and integration with Inventory Management, Production Planning, Customer Service, Global Trade System, Portal, BI, CRM, XI and FI/CO
• Proven analytical skills in designing integrated solutions comprising various manufacturing models(Discrete and Process Manufacturing) with primary focus in SD and MM functions and Cross Functional knowledge
• Experience in Three full life cycle ERP projects, Upgrade and Migration projects, Production Support, Global Implementation
• Expertise in Business processes and building Interfaces between SAP and Non SAP applications
• Experience in Order to Cash and design and implementation of Business process involving Intercompany, Third Party, Consignment, Sub Contracting scenarios
• Experience in Depot Repair, Service Contracts with Periodic Billing, and Service with fixed Price Billing, Equipment Master, Serial Numbers, Install Base
• Experience in Procure to Pay Process including STO, Material Master, Vendor Master, Purchase Requisitions, Purchase Orders, Vendor Evaluation, Inventory Management
• Experience in design and configuration of Pricing, Promotions, Condition Technique, Contracts, Scheduling Agreement, Billing, Revenue Recognition, Rebates, Sales Deals, Promotions, Credit Management, Account Determination, ATP, Product Allocation, Customer Master, and Customer Hierarchy Resource Related Billing
• Worked on Make to Order (MTO) and Make to Stock (MTS) business processes as well as Repetitive Manufacturing
• Basic ABAP Debugging skills to find the user exit and debug custom code, SQVI/Query
• Delivery & Shipment Processing, Direct Store Delivery, Shipment type, Route Determination, Shipment Cost Document, Batch Determination, Serialization, Output Types, Interfaces,BAPI, IDOCS,EDI 850 etc
• Experience in Designing Variant Configuration solution in Make to order scenarios with complex product structure
• Experience in Variant Configuration Class, Characteristics, Dependencies, Configuration Profile, Variant Pricing, KMAT Materials, BOM, Routing
• Experience in building interfaces from Sap to SFDC to transfer master data and transaction data
• Experience in ASAP Methodology Blueprinting, Realization (Configuration/Unit testing), Regression Testing, Integration Testing, User Acceptance Testing, Training, Cutover, and Go - Live
• Gap analysis and resolution to meet business requirements
• Developed Functional Specification for Reports, Smart Forms, Interfaces, Enhancements, Conversions objects and Interaction with ABAP programmers to ensure delivery on time
• Experience in Data Conversion Process and also Extraction, Transformation and Upload
• Knowledge of CRM Middleware, CRM Sales & Marketing, WEB User Interface
• Expertise on Production support, resolving issues confirming the Customer Satisfaction as well as Excellent communication skills, Project Management skills, Configuration, IMG
• Expertise on Change Request Procedures, Expertise on Post Implementation support for QTC & OTC (SD) process
• Worked on SAP Version’s: E.C.C 6.0, 5.0, 4.6 C, 4.5, 4.0B, CRM 5.0

TECHNICAL SKILLS

Software / Products: SAP R/3 (Releases 4.0B, 4.5, 4.6 C,4.7, 5.0), ECC 6.0, GTS, Portal, EHP4, GTS, ABAP, SQL, C, C++, Web Methods, XI, ONE PI, INFORMATICA, LSMW, SQL

Hardware / Operating Systems: Windows 95/98/NT/2000/XP

General Tools: Solution Manager, Info Pak, Worksoft, Microsoft Word, Microsoft Excel, Microsoft Project, Microsoft PowerPoint, Visio, Ticket/Incident Management Tools- Service Management7, Remedy etc

PROFESSIONAL EXPERIENCE

Confidential, Bedford, MA

Senior SAP SD Consultant

Responsibilities:

• Design and Implementation of Quote to Cash Processes, Third Party, Make To Order, Credit Management, Install Base Orders
• Worked on Consignment, Credit Processing, Billing Plans and Account determination and Tax determination, Route Determination
• Worked on Inventory Management and movement types and developed functional specifications for various Inventory reports to provide data to Application through Interfaces
• Business Requirement gathering, analyze the AS-Is process and define To-Be process, and GAP assessment
• Worked on Variant Configuration set up, Characteristics and Dependency creation, Configuration Profile, Variant Pricing, PFunctions
• Analyze Product structure to upload Characteristics, Classes, Dependencies, Bill Of Materials and Configure to Order Process
• ALE of VC master data from development to test and production systems. Troubleshooting IDOCS, Provided mapping necessary for Variant Configuration Upload into SAP via custom interfaces
• Worked on building interfaces from SAP to SFDC to transfer Contracts, Site id, Customers, serial numbers
• Worked on Technical Specifications related to Reports, Interfaces, User Exits, Smart forms
• Worked on Condition technique, Configuration of Pricing Procedures, Rebates, Account Determination, Invoices, Tax Determination, Customer Hierarchy, Tax Determination
• Worked on Material Master, BOMS, Equipment Master, Serial numbers, Purchasing Info Record, Source List and Purchase requisition
• Streamlined Interfaces from SAP to Software Licensing Application for Software and Appliance products
• Worked on Contracts, Bill Of Materials, Install Base, Equipment Master, Serialization, Revenue Recognition, Periodic Billing, Milestone billing, Credit Management, EDI 850,810 and IDOCs
• Worked on SD, MM and PP integration and Transfer of Requirements, Planning, ATP, Product allocation
• Created Test Scripts, Test Plans and performed Unit Tests, Integration Test and User Acceptance tests

Confidential, Raleigh, NC

Senior SAP SD Consultant Analyst

Responsibilities:

• Collection of the requirements, creation of blue print, functional design documents
• Worked on Variant configuration, Dependency, Class, Characteristics and Configuration profile
• Configured credit memo requests, credit memos, debit memo requests, debit memos to handle the complaints of the customer regarding the core charges
• Configuration of material master, customer master, sales organization structure
• Conducted Regular Meetings with Accounts, Logistics and other legal departments to design the layout of the smart forms for various Documentations Like, Order acknowledgements, Delivery notes, and Customs invoices, Invoices, Packing and Picking Lists etc.
• Configuration of EDI/ALE, IDOC, Partner Profile to receive and transfer the sales orders
• Created VOFM pricing requirements, Pricing formulas and output control requirements
• Creating Test scripts, End user training and Business Process Procedure documentation

Confidential, Cambridge, MA

Senior SAP Analyst (SD)

Responsibilities:

• Worked on Production support issues related to Pricing, Promotions, Billing, Rebates, Order to Cash, Shipping, Transfer Orders, Batch Management, Customer Master and provide solution to business requirements and also on configuration
• Worked on Third Party Order Processing, Chargeback, Export Sale, ATP, Requirement Class, Strategy Groups, Back Order, Production Planning, Customer Hierarchy
• Implementation of Enhancement Pack4 with new functionality and new features for Subcontracting, STO, Returns Management Scenarios, Shipping interfaces
• Worked with development team to build interfaces between SAP and SFDC and resolved day to day production issue
• Worked on Data migration Process including Extraction, Transformation and Upload and also on Data verification
• Worked on integration of R/3 and GTS to resolve the day to day issues and master data flow
• Designed and implemented Batch Management and configured cross application component for maintaining batch characteristics and automatic batch determination
• Testing of Applications linked to SAP as EAI and FTP server as well as various issues on IDOCS mapping
• Resolving day to day issues of users and conducted training workshops

Confidential, Andover, MA

Senior SAP Analyst (SD/SM)

Responsibilities:

• Worked Delivery, Shipment Processing for Logistics Scenarios, Transfer Orders, Handling Units, Batch Management and Inventory Management
• Worked on Variant Configuration model for BOMs with KMAT Material type which included creation of Class, Characteristics, Configuration Profile, Dependency, Selection Conditions, Procedures
• Worked on the Scheduling Agreement and Transactions for Domestic and International Business and Revenue Recognition Process
• Maintenance calls and Service calls were customized via SAP Notification configurations
• Equipment, Maintenance orders, Service work orders were designed using SAP plant maintenance and Service Order processing functionality
• Worked on Process flow design for Consignment for Repair items and Loaner Products
• Worked on Price Distribution from SAP to Non SAP application through IDOCS, Change pointers, and ABAP PROXY interfaces through Web Service
• Managed Valuation Class Change for Materials at the month end close periods
• Worked on setting up Pricing, Order to Cash, Account Assignment, Rebates, Billing and Production support of various issues
• Conducted and participated in the business requirements workshop sessions and translated them to draft the Design document
• Worked on Vendor Master, Purchasing Info Record, GR/IR and Invoice Verification
• Worked on CRM Sales order processing and Customer Data from R/3 to CRM
• Worked on Credit management, Credit Limit for Customers, Credit Control area
• Worked on Custom Movement Types, Valuation and Account Assignment configuration
• Worked on ERP System upgrade project and Support Pack implementation
• Developed scripts using Worksoft tool and conducted integration testing of ERP System

Confidential, Saint Paul, MN

SAP Analyst (SD/SM)

Responsibilities:

• Worked or Production Support issues, Analysis on the root Cause of the Issue, Tracking and Resolving the issue and following up with Users till the closure of the issues. Also Used Service Manager 7 Tool for Issue tracking
• Worked on Variant Configuration Model for BOMS, Variant Tables, Characteristics, Configuration Profile, Dependencies
• Workshops, Presentations and knowledge transfer to SAP Users on various business process details and implications in SAP
• Developed Functional Specifications for Interfaces between Legacy Warehouse Management System and SAP ERP for Delivery, GR/GI and Inventory Movements
• Configured Shipping, Transportation, Route Determination, Transfer Orders, Outbound Deliveries
• Worked on various issues for Master Data and Transaction data flow between SAP and GTS system as well as License assignment in GTS
• Worked on Service Orders, Equipment Master, Service Notification, Contracts, Periodic Billing
• Configured various Sales Documents types: Item Categories, Schedule Line Categories, Delivery and Billing Documents also ABAP Debugging for various Programs
• Worked on Account Determination and Revenue Recognition configuration
• Configured Pricing, Promotions and worked on Formulas and Requirement type, implemented Customer Hierarchy, Product Hierarchy, BOM Pricing solution
• Configured Output types for Print, Mail and Partner Profile Set up for EDI/IDOCS

Confidential, Dallas, TX

SAP SD Analyst

Responsibilities:

• Worked on SD Pricing to design Global solution to Business requirements and implemented global pricing procedures
• Designed a Background Program Logic to facilitate automatic Delivery Creation at regular intervals of time depending upon the shipping point
• Configuration of Pricing Procedures for different document type and customers, BOM Pricing and condition techniques to fulfill the business requirements of Intermec Sales organizations
• Worked on Design of Variant Configuration including Class, Characteristics, Configuration Profile, Dependencies
• Worked on MTO, Scheduling Agreement, Returns Order, Bought In, Cross Company, and Free of Charge Scenarios to map the business requirement to SAP functionality
• Configuration of Output types as Printout, Fax, EDI for Sales Order and other documents by using condition techniques
• Worked on CRM Middleware and Master data transfer between R/3 to CRM
• Worked on Functional Specification for ABAP Reports for Open Orders and Invoices
• Created account groups based on the type of control required, defined usage of partner functions
• Functional Design for ETL tool INFORMATICA to Extract data from SAP and Load into to other Applications
• Created Various Test Scripts to upload Master Data using ECATTS

Confidential, Memphis, TN

SAP SD Analyst

Responsibilities:

• Conduct presentations to validate business processes and Enterprise Systems solutions with business users
• Gathering Business requirements and develop solution related to Credit Management, Promotions, Customer Hierarchy
• Configuring output determination parameters for sales, shipping and billing documents
• Write Specifications and co-ordinate with ABAP programmers in the preparation of reports, layouts
• Worked on setting up EDI 850, 810 and 856 for new Trading partners and also supporting EDI issues with existing Trading Partners and 3rd Party Logistic Providers
• Worked on Pricing, Revenue Recognition Process and Billing Type
• Mapped the corporate entities into SAP organization structures in form of plants, Sales organization, Distribution channel and division
• Created ECATTS to perform the String testing from end to end scenario
• Conducted workshops to provide end user training as well as created documentation for User manual