SUMMARY

• Proven SAP program delivery executive known for management of large SAP implementations with strategic and tactical approach with an average cost savings of 10 - 15% of the overall estimated program budget.
• Led and managed delivery of several large SAP projects including a $100+ million program with 190 project team.
• Mostly representing the SAP customer and overseeing the execution and control of SAP project delivery with the systems integrator.
• Been advisor reporting to CIO, Senior vice president or executive sponsor while managing the delivery of the overall SAP project typically via big 4 systems integrator.
• Experience with complex project circumstances including multiple vendors, high degree custom development and onsite-offshore delivery model.
• 13 years of SAP implementation experience in diversified industries including retail, manufacturing, public sector, utilities, consumer goods, financial services, healthcare, chemical and oil & gas.SAP Program Management

TECHNICAL SKILLS

• Systems Integrator Selection
• SOW Controls & Delivery Management
• Resource interview & selection
• Project leadership management
• Blueprint
• Supply Chain Management
• Change request governance
• Business process transformation
• Leadership and steering committee communications
• Project estimations
• Project planning
• Issues and risks management
• Deliverables QA reviews
• Implementation validation & verification
• Internal SAP capabilities development
• Realization
• Offshore delivery center management
• Center of excellence deployment
• Systems integration
• Project escalations
• Custom development
• Production support transition
• Integration & UAT management

PROFESSIONAL EXPERIENCE

Confidential

Senior Program Manager

Responsibilities:

• Chaperoned creation of $28 million SAP implementation roadmap and project planning efforts
• Managed the overall delivery of project done by the systems integrator.
• As advisor, handled stressful situations with tactical strategies and establishing a direct communication channel with project sponsor and state government executives.
• Led project planning phase to define blueprint schedule, work plans, staffing model, etc
• Provide program management and project oversight to deliver high quality blueprint dat streamlined business processes and leverage maximum SAP standard functionality.
• Managed the execution and verified output of blueprint activities including SAP high level solution design, custom development, fit gap analysis and RICEF inventory creation
• Managed estimations for realization phase and staffing model to align with these estimates
• Direct oversight of end-to-end solution architecture and integration of SAP system with external applications
• Responsible for the oversight of e-commerce systems and Electronic Data Interchange (EDI) ANSI X12 transaction sets: 856, 850, 875, 864, 997, 204, 210, 214, 940, 943, 852, 846, 947, 944, 945 and 810 documents
• Engaged by the Senior Vice President of IT to advise the executive sponsor, vice presidents and leadership to oversee the SAP implementation done by Accenture. My role was to protect the interests of client and lead the overall program.
• Advised the project executive committee in evaluation, negotiation and selection of systems integrator for the business transformation to SAP.
• Direct oversight of $90 million SAP project with 170 project resources dat included big 5 systems integrator, SAP America and 5 boutique SAP consulting companies.
• Analyzed business case, high level business requirements and future growth plan with key stakeholders
• Led creation of clear and detailed SOW (Statement of Work) for project planning, blueprint and realization phases.
• Responsible for interviews and selection of all resources from the systems integrator and third party vendor companies.
• Reviewed and fine - tuned WBS and project plan for all work streams such as PMO, OCM, Business streams, Integration, Legacy, Business Intelligence, Systems Arch, RICEF Development, Implementation
• Led project estimation efforts early in planning phase and also validation of estimates at the end of blueprint phase.
• Conducted QA reviews of key project deliverables such as project charters, templates, BPRD, functional specifications, fit/gap analysis, technical designs, test output, etc.
• Ensured SAP implementation best practices throughout the life cycle including business process re-engineering and solution blueprint.
• Workplans for all work streams PMO, OCM, Business Work Streams, Integration, Legacy, Business Intelligence, Systems Arch, RICEF Development, Implementation
• Led initial setup and adaptation of SAP Solution Manager by the project team.
• Responsible for project engagement team strategies
• Facilitated and conducted key meetings and workshops to achieve the outcomes within the deadline.
• Worked to coordinate the efforts for the Salesforce.com and Service Cloud Implementation
• Analyzed project risks, issues, progress and performance implemented corrective measures
• Created and maintained project work plans, resource plans, budgets, risk and issue logs, planning assumptions, milestones / deliverables, change logs, phase reviews, defects, intra/inter-project dependencies
• Facilitated blueprinting and design sessions

Environment: SAP R/3 Enterprise 4.7, SD (Master Data, Sales, Shipping, Deliver, Billing, Pricing, Pricing Procedures, Condition Types, Condition Tables, and Orders), MS Visio, Excel, Acess, Power Point and IDocs)

Confidential, Annapolis, MD

Sr. QA Architect

Responsibilities:

• Provide Naval support to SAP - NAVAIR, NAVSUP, SPAWAR, NAVSEA, NAVICP, CNO projects
• Worked in DoD SAP ERP R/3 Enterprise Level Environment
• Served as test integrator to the functional and business teams for technical services provided by the BASIS team, the client infrastructure provider and vendors / other service providers
• Tested BI/Security and BW/Security workflow
• Responsible for testing and defining FI/CO configurations
• Provided testing support in SAP APO upgrade, provided SAP APO Demand Planning configuration
• Contribute to the development of strategies and methodologies to manage the system's lifecycle program in terms of ensuring compliance with vendor release.
• Develops and maintain a system landscape dat accommodates multiple support functions such as prototyping, development, testing and training.
• Work closely with IPT leads to gather requirements and to establish traceability matrix through Telelogic DOORS
• Provided Netweaver portal performance testing, stored test procedures
• Gatheird sensitive data elements from IPT leads to use for QA positive / negative role testing
• Created flow-charts and validation of the processes
• Provided on-going SAP maintenance and support
• Tested and implemented BW/BI Objects SD and MM
• Provided functional support for the following modules:FI/CO, HR, QM, BI, PL, MM, IM, BW, PROC, HR, SD, EH&S
• Reviewed changes to current configuration issues with User Management Work Group
• Test data creation for unit testing and integration testing for all SAP: EH&S,FI, FM, PROC, CO, IM, WFM, PS,SD, MM, HR, BW, PL, SEM, APO(DP & SNP) modules
• Highly experienced with standards based technology - XML, BPEL, Web Services, WS-* Specifications
• Responsible for testing the configuration of new Company Codes, Cost Centers, Business Areas, Plant Areas, and other SAP control levels
• Responsible for test automation of Positive/Negative role effort utilizing HP(Mercury) Quick Test Pro and Quality Center.
• Performed testing validation in SAP ERP,SCM system of developed objects.
• Worked with ABAP master data, SAP Scripts, Smart Forms, BADI, BAPI, IDOCS for system configurations
• Tests different level of authorized security levels

Confidential, MA

SAP Project Manager

Responsibilities:

• SAP custom development project and pilot implementation of a new SAP module at the customer site. My role was to lead the project team through requirements gathering, design, build together with 18 ABAP developers and lead the team to meet the delivery dates and project milestones.
• Creation of Global Template and pilot template implementation prior to global rollout.
• Manage the project using Microsoft Project and PM tools deployed on the project.
• Collaborate with business process owners to ensure business requirements are accurately transformed into the SAP solution and verify thorough user acceptance testing of the new SAP solution.
• Part of SAP Packaged Application (also known as Standard SAP Solution) build team from SAP America & SAP AG to build custom Recipe Management System SAP module based on SAP PLM.
• Managed and resolved OSS notes submitted by GMI with SAP.
• Led interim production support team to address technical issues and enhancements requested by business. Led transition of production support functions.
• Managed change request escalations and evaluated CRs arising from project and represent new Koch unit project team at CCRB (Change Control Review Board) meetings

Confidential

SAP Project Manager

Responsibilities:

• Developed and presented SAP Custom Development solution executive overview to client executives.
• Led project leadership to ensure high quality business requirements for this custom built SAP functionality.
• Managed project execution of functional specifications, technical designs and build phases with assistance from fulltime onsite SAP project manager.
• Performed quality gate reviews on all deliverables related to this solution.
• Led the transition of this custom built SAP solution into standard SAP functionality with my teams in SAP America and Germany.
• Supported our project team with installation of ISI-Step package at Petrotrin and provided remote support with all issues ranging from adjusting the number ranges to troubleshooting package related issues.
• Enhanced delivered ISI step package to meet client specific business requirements
• Conducted feasibility analysis and assessment for new SAP project including budget, scope, resource plan and delivery schedule.
• Developed communication plan between internal SAP America leadership and client leadership to seek approval of implementation strategy and project roadmap.
• Created and managed execution of sub-project as per project plan covering blueprint, realization, testing and cutover phases.
• Worked with primary SAP systems integrator (BearingPoint) to align delivery and milestones with mainstream implementation.
• Colloborated with business process owners to ensure on-time completion of deliverables and verify dat tasks on project critical path were on track as per plan.
• Reviewed deliverables produced by internal SAP functional and technical team members.

QA Test Lead

• Worked in J2EE, .Net environment with Unix support mainframe
• Implemented HIPAA Security policies and procedure for “trusted agents” Covered Entities, doing business with CMS(Centers for Medicare & Medicaid Services)
• Served as a QA Director managing staff of 15 Medicare Business Analyst, QA tester, developers and EDI Specialist
• Extracted data to ODBC using SQL queries
• Set up pre-conditions and post processes using SQL statements and stored procedures
• Responsible for developing and implementing a model technical and business solution dat demonstrates an TEMPeffective, efficient approach towards verifying insurance eligibility for very large scale health insurance operations, dat complies to CMS standards
• Responsible for the directing and supporting the security testing for the CMS system and providing support to the production system once implemented
• Supported the IT development and the test strategy for validating the 270/271 query/reply processes through end-to-end testing
• Responsible for testing Medicare/Medicaid transactions through newly designed web portal
• Responsible for Autantication, Authorization and Session Management for Internet Based Applications
• Cryptography specialist in a web based environment
• Created integration test cases for the 270/271 eligibility transactions based upon the systems requirements
• Monitored and configured Biztalk channels, receive functions, ports, servers, queues from the Biztalk Administrator tool
• Monitored HL7 X12 transactions from front-end interfaces received via Biztalk channels process through messaging ques to back-end mainframe system
• Imported test cases, requirements and established traceability matrix in the DOORS(Requirements Management System)
• Supported integration testing for scheduled periodic releases and emergency fixes, as well as provided daily support for production processes
• Responsible for leading the performance / stress testing efforts utilizing Mercury LoadRunner
• Provided consultative advice on managed care business services and solutions, i.e. Customer data extraction, functional specs, data submissions

Director of QA/HIPAA Implementation Analyst

Confidential

Responsibilities:

• Responsible for delivering a quality $4.3 million system ahead of schedule
• Responsible for testing transactions to verify HL7 validation
• Responsible for providing support to the HIPAA EDI web portal system
• Worked in J2EE, .Net environment with Unix support mainframe
• Wrote high level test plans, test scripts, test cases, test conditions etc..
• Identified and logged defects in automated test tool (Mercury Quality Center)
• Ensured the EDI development efforts met the required specifications
• Worked closely with Sr. Management
• Wrote test plans and tested individual transactions for Medicare / Medicaid transactions (837I, 837D, 837P, 835, 270, 271, 276, 277, 278, 820, 997, Non X12)
• Overseer of test team and test environment
• Developed Change Management(CM) process
• Developed regression test scenarios based on mapping specifications and compliance guidelines of the EDI System
• Adhere to the SOW(Statement of Work) activities

Confidential, MD

Help Desk Support/PC Technician

Responsibilities:

• Responsible for hardware configuration and software deployment
• Created quality standards governing the organization

Confidential, Baltimore, MD

System Integration Analyst/Tester

Responsibilities:

• Responsible for testing x12 transactions through 3 - tier architecture, Front-end interfaces, validation tools, Biztalk connector, back-end databases and mainframes
• Researched and analyzed new hardware/software technology
• Responsible for network configuration
• Created quality standards governing organization

Confidential, Annapolis, MD

QA Manager

Responsibilities:

• Responsible for leading QA test team of 5
• Worked with loan originations applications developed in J2EE environment
• Wrote test plans, test scripts, test cases
• Executed test cases and documented results
• Tested GUI interfaces and backend systems utilizing Rational Tool Suite - Rational Robot, Test Director
• Responsible for data validation of Oracle, VB and SQL DB

Confidential, New York, NY

Quality Assurance Manager

Responsibilities:

• Responsible for testing interactive gaming and educational software
• Worked closely with development to ensure timely deliverables of application
• Wrote test plans, test cases, test scripts
• Executed test scripts utilizing Mercury WinRunner / Load Runner
• Responsible for data validation of Oracle, VB and SQL DB

Confidential,New York, NY

Y2K Auditor /Test Manager

Responsibilities:

• Responsible for testing financial equities systems
• Wrote test plans, test cases, test scripts
• Tested web-based and mainframe financial systems
• Responsible for data validation of Oracle, VB and SQL DB

Confidential, New York

Y2K Lead Tester

Responsibilities:

• Responsible for testing loan originations, equities, and loan applications management systems
• Wrote test plans, test cases, test scripts
• Build regression test suite
• Executed test scripts utilizing Mercury WinRunner/Load Runner

Confidential, Jersey, NJ

Y2K Tester

Responsibilities:

• Responsible for testing loan originations, equities, and loan applications management systems
• Wrote test plans, test cases, test scripts
• Build regression test suite
• Executed test scripts utilizing Mercury WinRunner/Load Runner
• Tested applications against Oracle, VB, DB

Confidential, New York, NY

QA Tester/Inventory Support Analyst

Responsibilities:

• Responsible for writing test plans, test cases and test scripts
• Responsible for testing interactive gaming software (Hexen, Doom, etc..) and mainframe systems
• Tested applications against Oracle DB

Confidential, New York, NY

Help Desk Support

Responsibilities:

• Responsible for managing DB4 database
• Performed data upgrades
• Setup tables, ran queries