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Otc Module Lead Resume

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SUMMARY:

  • Experienced Sr. SAP SD Functional Consultant overall 10.5 years of Experience, working with SAP Projects (including Two full life cycle implementations) using ASAP methodology (Project Preparation, Business Blueprint, Realization, Final preparation, Go - live & Support).
  • Over 8.5 yearsof experience as a functional consultant in SAP Sales and Distribution(SD), and MDEmodules integrating with FI, CO, MM, WMmodules.
  • Experience with 2 full life cycle implementations, 3 Production support and maintenance projects.
  • Very good experience in business requirements gathering and business process blue print preparation. Expert in Functional Specifications preparation and Configuration.
  • Configuration of Organization structure, Document types, Item Categories and schedule line categories.
  • Expert noledge onOrder to Cash (OTC)processes.
  • Worked on Forecast and JIT scheduling agreements, Customer Contracts. Expert in JIT call profile creations.
  • Functional expertise: Pre-sales activities such as inquiry and quotation, and major SD functional areas such asPricing, Billing, Shipping, Availability check, Consignment processing, Credit Management, Partner Determination, Third party salesprocess andIntercompany sales, Intercompany STO.
  • PricingExperience:Configuration ofCondition Types, Condition Tables andAccess Sequences, Determining and MaintainingPricing Procedures, Creation ofCondition Records.
  • CreditandRisk Management: Sound noledge in the configuration of Credit Control Area, Credit Data and Credit Groups. Direct experience of customizing Dynamic credit check process.
  • Basic Functions: Output determination, Text determination, Partner Determination, Free Goods, BOM etc.
  • Shipping and Transportation (LE): System configurationincluded routes, Transportation zones, shipping point determination, delivery types, delivery split, copy controls for delivery, delivery due lists, output control.
  • Expert in Shipping Point Determination, Route Determination, Transport and Delivery Scheduling
  • Hands on experience with SAP interfaces including EDI and IDOC Experience working with EDI 850, 856, 810 transactions.
  • Worked on Interfaces, Background Jobs, Remote Function Calles and IDOCs.
  • Working Experience on Revenue Account Determination, Co coordinating with FI/CO Consultants
  • Experience of working closely with end users to define detailed functional requirements
  • Implementing OSS Note with the halp of Basis team
  • Worked on User Exit enhancement (MV45AFZZ)
  • Technical proficient onDebugging and user-exits.Good understanding ofABAP codes and User-exits
  • Experience in Test case preparation, Unit testing, UAT support.
  • Good working Experience in testing on 3rd party tools (HPQC, HPALM, & Work Soft, etc.)
  • Production support: Experienced infixing Configuration, Development & Break fix issues. And carrying out Functional unit testing, Third party interface testing, System integration testing, and Regression testing Support on Background job scheduling and Job failure analysis.
  • Worked on SAP 3.1i, 4.6c and ECC 6.0 versions.
  • Certified in ITIL Foundation Level.
  • Data Migration activities from SAP to non-SAP systems and Legacy systems to SAP, Data uploading through LSMW and BDC and data updates/ Data corrections

PROFESSIONAL EXPERIENCE

Confidential

OTC Module Lead

Roles & Responsibilities:

  • Enable Future Order Functionality by introducing the Sales Schedule Agreement business process
  • Replace IMS and SMS systems with SAP SPP for forecasting and planning of Engine Parts.
  • Enable interfaces between SAP to IMS.
  • Working on Dealer Freight charges to maintain Dealer expectations on Freight charges.
  • Improve IDOC processing time by optimizing the Functional module as per Customer Requirements.

Confidential

OTC Module Lead

Responsibilities:

  • Attending meetings with Business Users and SDMs for requirement gathering and handover to offshore team for development.
  • Actively participate in the resolution of incident by taking over any high criticality issues related to SAP Sales & Distribution, MDE and Label Management modules.
  • Participate in assignment of Work, based on the criticality of the incidents raised by the business users.
  • Provide Break fixes and corrective actions and Root Causes for reported incidents
  • Undertake Development Assignment as agreed with business and follow the Development Cycle to complete it agreed timeline
  • Monitoring system performance of SAP Production instances and ensuring maximum uptime
  • Requirements gathering and validation.
  • Analyzing the Business Process and preparing the functional flows.
  • Providing inputs to the technical team for Identified developments.
  • Configuration changes as per the Confidential requirement, carrying testing and releasing new functionality to users.
  • End User Training.
  • Carry out any planned Sustenance Activity as Routine Maintenance of Production Instance
  • Actively participate in setting up the required process to meet Audit requirement
  • Identifying the Business Pain Areas and providing solutions to overcome the issues.
  • Immediate Production support on New Projects Go lives.
  • Active participation on Year end activities to Reset the Customer CUMS.
  • Monitoring the IDOCs and Background jobs and take immediate action to reprocess them.
  • Close Monitoring on Serial Number statuses, Customer ASNs and Daily Invoice Background jobs to avoid Business Impacts.
  • Modified the Table Index to Improve the PGI performance.
  • Monitoring and Assigning Tickets to team members based on the criticality
  • Handover and takeover of the tickets with onsite team.
  • Attending Daily Status Report meetings with all Region plant heads.
  • Perform Internal Quality Audit for any Change Requests before moving to Production systems.
  • Active participation in resolving high severity issues.
  • Providing Root Cause Analysis for high severity issues.
  • Identify Business pain areas and initiate Process Improvements to overcome the issues.
  • Helping team to resolve the tickets with in SLA.
  • Worked on critical issues related to JIT calls, Interfaces, Batch jobs and IDOCs.
  • Active Participation in Planned and Unplanned System Resumption Activities.
  • Having Strong Knowledge on Change Management process and Making sure dat team members follow the Change Management process for any changes requests to Production system.
  • Worked on Forecast and JIT scheduling agreements.
  • Worked on Confidential specific processes like, direct ship Order, Push Delivery, Self-Billing and Mobile Data Entry etc.
  • Worked on out puts determination, Text Determination, Pricing related issues.
  • Analyzed and provided the solutions for the changes in SAP due to Legal requirements like Hierarchical functionality removal.

Confidential

Team Lead

Responsibilities:

  • Attended the workshops in Confidential location to gather the customer Requirements.
  • Prepared the Business Blue print Documents and functional specifications.
  • Participated in customization of the enterprise structure including defining the sales Areas.
  • Configured Sales document types, Item Categories, Schedule lines with Incompletion log for efficient customer order management.
  • Creating different Delivery and Billing document types with emphasis on number range.
  • Prepared the LSMW Program to upload the Customer masters and to extend the material masters across the deferent Sales Organizations.
  • Configured the Pricing procedures and pricing condition types as per Confidential requirements.
  • Introduced the Billing Request between Sales Order and Invoice to fulfil the Confidential requirement.
  • Worked on Milestone Billing Plans.
  • Worked on Basic Functions like BOM, Text Determinations, Output determination, Transfer of requirements and Availability Check.
  • Worked on ABAP enhancements to fulfil the requirements
  • Developed the State wise number ranges for Invoice Using the Use Exit.( USEREXIT NUMBER RANGE)
  • Prepared Functional Specifications for Forms, reports and Enhancements.
  • Prepared Test cases for users to complete the User Acceptance Testing.
  • Prepared End User manuals and GAP analysis documents.
  • Participated in Integration testing and resolved the issues.
  • Participated in Post Go Live Support.
  • Conducted End User training sessions on Business processes.
  • Prepared Business Process documents for Order to Cash module.
  • Integrated with Other Modules like FICO, MM, PS.

Confidential

Team Member

Roles & Responsibilities:

  • Participated in Requirements gathering from Confidential .
  • Prepared the Business Blue print Documents.
  • Prepared Master data Templates to upload the data from Legacy to SAP.
  • Worked on Special business Scenarios in IS Retail.
  • Business Scenarios: Articles delivered from Stores, Articles delivered from DC, Hire Purchase, and Consignment.
  • Configured POS Inbound and outbound Profiles to upload the sales data to SAP.
  • Worked on BAPIs to fulfil the Business Requirements:
  • To check the online availability of the material from Store to DC.
  • To check the availability and create the reservation for the transaction.
  • Created Characteristics to Articles and mapped Characteristics values to Articles.

Confidential

Team Member

Roles & Responsibilities:

  • Analyzing the Change Requests and provide the solutions.
  • Worked on Bill of Material.
  • Implemented the Quotations for Bill of Material sales.
  • Implemented the Header Discounts Conditions for Bill of Materials.
  • Implemented Returns, Credit memo and Debit memo for Bill of Materials.
  • Worked on Routines and User exits to fulfil the business requirements.
  • Generated a BDC Program to upload the Customer Material Information Record from Local PC to SAP with ABAP Consultant
  • Prepared ASIS and TOBE business flows and End user training documents.

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