PROFESSIONAL OVERVIEW

• An Accomplished IT Consultant with 14 years of experience out of which nearly 9 years of experience as an SAP Netweaver / Basis Administrator with in all aspects of System and Database Administration during implementation, production and upgrade phases, SAP NetWeaver Portal Administration and Development using Web Dynpro Java and 5 years of J2EE development experience using Servlets, Struts and EJBs.
• Involved in full life cycle implementation of SAP Projects and upgrades of various SAP Systems and OS/DB Migrations, system landscape redesign, Instance design & optimization, performance tuning and load balancing.
• Installed and configured Netweaver Products (EP, XI) and administration of Portals and SLD, Installed and Configured NWDI for all the portal landscape systems for package deployment
• Performed Kernel Upgrade, installing Add - ons, update Support Packs and Patches, importing plug-in (SUM/SPAM/SAINT) Performance Analysis and Memory Management.
• Hands on all aspects of SAP BASIS Administration including Client Copy/Export/Import, System Copy/Refresh, Spool Administration, Background jobs, Workload Analysis, SAP workplace monitoring using CCMS, Backup/Recovery, System Monitoring/Maintenance, Performance Tuning.
• Experience with SAP integration methodologies including IDOC, RFC, EDI, ALE and BAPI.
• Extensive noledge on enterprise level Servers with implementation and administration of Operating systems Sun Solaris, IBM AIX, RHEL, SuSE Linux, Novell NetWare, Windows Enterprise Servers and DHCP, DNS, Windows Clustering.
• Written functional and technical specs for customization of programs per client requirements.
• Worked in 24/7 environments extensively to monitor and provide required services.
• Good Experience of documentation of implementation changes.
• Technical Knowledge in ABAP development.
• Proactive team player with excellent interactive and interpersonal skills to communicate with team members, developers, clients and end users at all levels.
• Efficiently managed teams of various sizes and worked with the team to achieve company and client's goals.

TECHNICAL SKILLS

SAP: SAP NetWeaver 2004/2004s, 7.0, 7.1, 7.3, SAP R/3 4.6, 4.7, ECC 5.0/6.0, CRM 4.0/5.0, BI 3.5/7.0, SRM 5.0/7.0, CRM 5.0/7.0, SCM 5.0/7.0, LiveCache 7.5/7.6, WAS 6.20/6.40/7.00, Solution Manager 7.1, SUM 1.0, SWPM.Database Skills Oracle 8i/9i/10g,11g, SQL Server 7, DB2 9.6/9.7, SAP MaxDB, MS Access.

Operating Systems: Sun Solaris, HP, AIX UNIX systems.

Languages: Java, ABAP, PL/SQL, SQL Queries.

PROFESSIONAL EXPERIENCE

Confidential, UT

Sr. SAP NetWeaver / Basis Administrator

Responsibilities:

• Performed ERP update from EHP 5 to EHP 7 using software update manager (SUM).
• Performed system refreshes using SAP standard system copy (backup/restore) method by software provisioning manager (SWPM).
• Applied support packages using SPAM/SAINT, upgrading kernel patches and implementing OSS notes.
• Java stack administration using tools like JSPM, visual admin, configtool, jcmon, jsmon and NWA. Recalculate good BW statistics for Infocubes.
• OSS related tasks like creating developer keys, access keys, and maintaining service connections.
• Configured STMS, Transportation of developments across systems in landscape and troubleshooting for failed transports.
• Performance tuning of the SAP systems to reduce workload on the CPU, memory and disks to improve the performance of the system.
• Monitored buffers, lock entries, dump analysis, DB logs, disk utilization & troubleshooting, table space growth, table space/table fragmentation, corrupt or missing indexes, DB alert files and traces, Analyzed database checks on periodic basis.
• Database monitoring for space utilization and OS level space Management.
• Scheduling and monitoring background jobs. Troubleshooting failed jobs if any.
• Resolved portal performance issues by taking java thread dumps using JCMON and analyzing the dump files to resolve the performance issues.
• Performed production system/database copy, system refresh.
• Single Sign on (SSO) configuration with backend systems through logon tickets.
• Implementing recommendations given by EWA report, RTCC tool and sappfpar tools.
• Creation, deletion, locking, unlocking, and password reset for users.
• Creation, modification of roles and profiles and assign appropriate roles to users.

Environment: SAP R/3 ECC 6.0, BW, SRM, Enterprise portal, Solution manager 7.1, Oracle 11g, IBM AIX.

Confidential, TX

Sr. SAP NetWeaver / Basis Administrator

Responsibilities:

• Provided point of contact support to ECC 6.0 and EP 7.0 systems and general support to other systems (ECC 6.0, CRM 7.0, SRM 7.0, EP 6.0/7.0, BI 7.0, XI/PI 7.0) in the landscape
• Involved in the installation and configuration of multiple SAP Systems and integration of SAP Systems with other non-SAP Systems.
• Day to Day activities include troubleshooting ABAP dumps, printer configuration, working through integration issues, performing transports, applying oss notes, analyzing early-watch alerts.
• Install/ upgrade to EhP5 on ECC6 with E-recruit and Learning, Duet Enterprise Interface, Web dispatcher for all phases of upgrade - Prepare, Initialization, Extraction, Configuration, Processing, Downtime, Post-processing and Finalization with Unicode conversion.
• Performed liveCache 7.5/7.6 installations, patching and recoveries in various landscapes
• Performed number of refreshes of various systems (BI 7.0,, XI/PI 7.0, ECC 6.0, SCM 7.0, liveCache 7.6, SRM 7.0, CRM 7.0)
• Setup Solution Manager 7.1 SP05 as Central Monitoring System for ABAP and Java with agent installation for SMD (Solution Manager Diagnostic) and configure Wily Introscope 8/9 for email alerts, Setup EWA(Early Watch Alert), Performance Tuning, Java apps monitoring, Maintenance Optimizer (MOPZ), Troubleshoot J2EE, WAS, Portal and BI/ BW7 (NetWeaver), BOBJ 4.0.
• Platform OS/DB Migration support from Sun Solaris to AIX 6.1 with DB2 (LUW) upgrade to 9.7.2.
• Upgraded Kernels, applied ABAP and Java support packages to various systems to latest patch levels.
• Involved in various releases of SAP applications and performed cutover activities for SCM 7.0, BI 7.0, XI/PI 7.0 and ECC 6.0 systems.
• Involved in the production support of ECC, BI and Solution manager systems.
• Involved in the integration of multiple SAP systems with PI.

Environment: IBM AIX, HP UX B.11, Oracle 10.2, IBM DB2 9.5, SAP NetWeaver 7.0, EP 7.0.

Confidential

SAP Basis Administrator

Responsibilities:

• Involved in the production support of ECC, BI and Solution Manager Systems.
• Performed number of refreshes of various systems (BI 7.0, ECC 6.0, SCM 7.0, liveCache 7.6, SRM 7.0, CRM 7.0)
• Involved in Upgrade of Oracle 10.2.0.2 to Oracle 11.0.2..
• Involved in the installation and configuration of multiple SAP systems and integration of SAP systems with other non-SAP systems.
• Day to Day activities include accepting the tickets from the customers, assigning them to the team and closing the tickets in time, based on the priority level.
• Troubleshooting ABAP dumps, printer configuration, working through integration issues, performing transports, applying oss notes, analyzing early-watch alerts.
• Performed liveCache 7.5/7.6 installations, patching and recoveries in various landscapes
• Configured system monitoring for SCM 7.0 systems in Solution Manager 7.1.
• Upgraded Kernels, applied ABAP and Java support packages to various systems to latest patch levels
• Provided point of contact support to SCM 7.0 and BI 7.0 systems and general support to other systems (ECC 6.0, CRM 7.0, SRM 7.0, EP 6.0/7.0, XI/PI 7.0) in the landscape.
• Involved in various releases of SAP applications and performed cutover activities for SCM 7.0, BI 7.0, XI/PI 7.0 and ECC 6.0 systems
• Hands on experience on SAP Solution Manager in configuring maintenance optimizer, generating installation keys, configuration of early watch alerts, downloading support packs.
• Involved in the integration of multiple SAP systems with PI.
• Documenting all the steps of Installations, Upgrades, System refreshes, Post restores and submitting them to the client for final verification.

Environment: HP Unix B.11, Oracle 10.2, 11.0, Windows 2003

Confidential

Sr. SAP Basis Administrator

Responsibilities:

• Analyzed, Designed and Installed, Configured and Managed SCM 7.0 (NW 2004s, Basis 7.00) in Dev, QA and Production landscapes
• Configured connections to source systems, setup CIF etc
• Performed LiveCache 7.6 installations, patchings and recoveries in various landscapes
• Performed number of System Refreshes of various systems (BI 7.0, ECC 6.0, SCM 7.0, liveCache 7.6)
• Provided monitoring, troubleshooting, tuning and general support to SCM 7.0, BI 7.0, ECC 6.0, CRM 7.0, SRM 7.0 systems in the landscape.
• Participated, developed and documented Basis processes for Virtualization, Hardware Stabilization and Migration activities for entire SAP landscape within HP server ranges.
• Involved in various releases of SAP applications and performed various releases cutover activities for SCM 7.0, BI 7.0, ECC 6.0, CRM 7.0, SRM 7.0 systems
• Upgraded Kernels, applied ABAP and Java support packages in various systems to latest patch levels.

Environment: HP UX B.11, Oracle 10g, BI 7.0, ECC 6.0, SCM 7.0, CRM 7.0, SRM 7.0.

Confidential, Montreal, QC

SAP Basis Consultant

Responsibilities:

• Administered and supported in a 24/7 Oracle, AIX environment with ECC 5.0, SCM 7.0, SRM 7.0, BI 7.0, NetWeaver 2004s.
• Worked in the Design and implementation phase of Solution Manager 7.0.
• Installed and configured SCM 7.0 systems along with LiveCache 7.6 with oracle and MAXDB databases.
• Involved in all day to day BASIS activities like transports, performance tuning, workload analysis etc.
• Performed daily SAP system health check by monitoring the system logs, analyzing the short dumps etc.
• Involved in resolving the printing issues which was routed through a third party print server UNIQ.
• Handled several performance issues with different SAP components like ECC, BW, SCM. SRM, LMS.
• Strong noledge in oracle which involves the regular DBA activities for ex: table space issues, building indexes, partitioning and compression etc., and solving performance issues by analyzing the database statistics.
• Streamlined the support activities by defining and implementing support and escalation procedures with multi tier support teams.
• Worked with other IT infrastructure groups like Storage, UNIX administrators to resolve issues like backups, restores and other OS related issues.

Environment: ECC 5.0, BI 7.0, SCM 7.0, SRM 7.0, IBM-AIX 3.5, Oracle 9i/10g, MaxDB.

Confidential

SAP R/3 Basis Administrator

Responsibilities:

• Administered and supported the SAP Production, QAS and Development systems in a 24x7 Oracle, Sun Solaris environment with R/3, CRM, SCM, BW and SRM.
• Established connections between different systems through RFC (SM59).
• Carried out Transport requests (SE01) from Development to Test and Production clients using Transport Management System (STMS).
• User maintenance & administration includes authorization and profile maintenance.
• Client copy (SCCL), export and import and Client Delete.
• Day to day performance monitoring and troubleshooting of servers by analyzing R/3 system logs, Oracle system logs and Workload (SSAA, RZ20, SM21, ST01/02/03/04, DB02/13/12).
• Configured and maintained Operation modes (RZ04, RZ03, SM63) for efficient utilization of server resources.
• As part of the Basis team, performed administration of the LAN and monitoring of server operating systems (ST06), Load balancing of R/3 application servers using logon groups (SMLG).
• Administered Oracle 9i for optimum performance, maintaining the tablespaces, redo logs and archived logs.
• Strong noledge in performance analysis and resolution with oracle.
• Provided support for upgrades and maintenance of the SAP server infrastructure -including hardware and operating system maintenance.
• Maintained all the instance profiles (RZ10, RZ11) in development and production systems.
• Scheduled jobs (SM37) in the background to clean up spool requests, dumps, batch-input sessions, background jobs.
• Spool Management and resolve printer issues and printing problems.

Environment: ECC 5.0, BW3.5, SCM 4.0, Sun Solaris 2.6.

Confidential, Billerica, MA

SAP NetWeaver Portal Developer

Responsibilities:

• As a consultant, provided support for SAP NetWeaver Portal upgrade from NetWeaver Portal 2004 to NetWeaver Portal 7.0 by rebuilding and transporting the custom applications to the upgraded Portal and worked on the bug fixing.
• Configured and Customized Web Page Composer (WPC) according to the needs of the client.
• Designed, developed and deployed the Portal applications for PCD Filtering, Online Web Form for Web Page Composer Access Requests and the customization of default Html Editor provided by SAP.
• Updated Delegated User Admin tool, which is used by the Delegated User Administrators, to improve the performance of the tool, and fixed the bugs reported with the tool.
• Worked on TroubleShooting of Time Entry issues (CATS) on oneRTN Portal.

Environment: SAP NetWeaver Portal 2004, 7.0, NWDS 2.0.19, DTR, BI 7.0, SQL Developer 1.2.1, JSPDynpages, HTMLB, JSPs, HP Unix, SiteMinder, Splunk.

Confidential

SAP NetWeaver Portal Consultant

Responsibilities:

• Implemented the Enterprise Portals upgrade from EP 6.0 to EP 7.0 and providing post implementation support for all the Production Portals in the Enterprise.
• Implemented Portal integration with the ERP System upgrade from 4.6C to ECC 6.0.
• Configured Portal Content and provided Enterprise Portal security by developing custom roles, Worksets, iViews and Pages for the Enterprise Portals using the LDAP / Active Directory (AD) User Management database.
• Installed and Configure HCM Business Packages on Enterprise Portal.
• Developed new homepage framework for ESS and MSS.
• Customized ESS & MSS applications according to the needs of the client like modifying the Personal Information screens, validating Leave request forms.
• Implemented Product Lifecycle Management (PLM) business package for Wave 2 users and provided post implementation support.
• Configured and Implemented xRPM business package on the SCJ Portals for all the 4 environments, Development, System Test, Training and Production environments.
• Implemented Support Packages 08 and 10 for the xRPM business packages.
• Developed various iViews for the custom Transactions, Web Dynpro applications.
• Created various System Objects for setting up of Single Sign-on between the Portal and various SAP backend systems including PLM, ECC 6.0 (with dedicated Application servers as well as Load balancing Application Servers).
• Configured BI Visual Composer, BEx Web Analyzer, setup Information Broadcasting on various BI Portals in the Development, QA and Production environments.
• Worked on publishing of Web Templates into the Portal and broadcasting through email.
• Integrated BI Dashboards for Sales, Treasury Applications and BI Performance with the Portal.
• Transported Visual Composer Models developed by BI Developers to various environments.
• Configured JCo connections on all the SCJ Portals for various Web Dynpro applications.
• Integrated SharePoint sites with the Enterprise Portal for easy access to the end users from the Portal.
• Configured NetWeaver Development Infrastructure (NWDI) and created various tracks for Development, System Test, Training and Production environments.
• Deployed custom code and various Web Applications into the Portal using NWDI tracks and transported the applications to different environments.
• Configured custom Logon page for SCJ.
• Configured various CM repositories including WebDAV and File System repositories for Knowledge Management documents on the Enterprise Portal.
• Implemented Portal Drive 4.4 for storing KM documents on the Portal.
• Configured and indexed Knowledge Management (KM) repositories using TREX Engine and set up Collaboration rooms in the Enterprise Portal.
• Configured Universal Work List (UWL) on the Portals and integrated UWL with the Guided Procedures.
• Configured the substitution profiles for the workflow and Modified the Substitution services in portal UWL like removing the User profiles links in Collaboration.
• Modified the UWL standard XML file to display the Refresh link on the top of UWL and removed the unnecessary columns.
• Configured and Implemented Federated Portal Network (FPN) by federating BI and xRPM Portals with the Enterprise Portal using Remote Role Assignment (RRA) methodology.
• Interacting with the Business Functional and Process teams in getting the requirements / modifications / enhancements from time to time, discussing the design and solutions before going for implementation.
• Attending the Weekly Team Leads meeting and discussing the status of the Project with the Client Managers.
• Working on Mercury Defect Manager and Remedy Magic Ticket systems for supporting the issues of the Projects.

Environment: EP 6.0 SP 17, 7.0 SP 11, 12 and 13, NW 2004, NW 2004s, AIX, DB2, NWDS 7.0, BI 7.0, WAS 640, 700, Web Dynpro for Java, Solution Manager, Web Application Designer, Visual Composer, Portal Drive 4.4, NWDI 6.0, 7.0, SharePoint, Remedy Magic Ticket system and Mercury Defect Manager.

Confidential

SAP Basis Administrator

Responsibilities

• Installation and production support of SAP R/3 Systems
• Import of support packs and stacks for both NW04 and NW04s systems.
• Deploying and undeploying of new software components using SDM.
• Import of SDCC files which are used for generating the earlywatch alerts.
• Transportation of requests into the system from R/3 level and also from OS level.
• Importing of files into the portal system using portal transport
• TMS configuration across the systems and troubleshooting. Upgrading of R3trans and TP versions.
• Importing the requests into the systems by using the method auto import scheduling and troubleshooting.
• Applying of support packs, stacks and ADD-ons and upgrading the systems to EHP1.
• User and role management includes creation, modification, and deletion.
• RFC destination configurations, Parameter changes of ABAP and Java instances using visual admin and config tool
• Database administration using SAPDBA & BRTOOLS to add tablespaces, data files, monitor table space.
• Applying SNOTE or implement the downloaded corrections or support packs and ABAP dump analysis.
• Creating background jobs, modifying, deleting and monitoring the jobs.
• Installation of new business packages using the JSPM tool and applying licenses for the both ABAP and Java systems.
• Java administration with tools like configtool, visual admin and SDM.
• Troubleshooting Java by analyzing various logs.
• Single Sign on configuration and import of SSL certificates.
• Portal activities include I view creation, user mapping, assign roles and changing groups.
• System copy and restore and Db export and import procedures to build a system.

Environment: SAP NetWeaver 04, SAP Enterprise Portal 5.0, ITS (Internet Transaction Server), SAP Web Application Server v6.10, Windows / Sun Solaris platform, Eclipse, SAP NetWeaver Developer Studio, SAP R/3 4.6B.

Confidential

Sr. Java / J2EE Developer

Responsibilities:

• Designed and developed Java and EJB APIs for Activation of Accounts, Subscribers and Equipments, billing and invoice details.
• Developed Java and EJB APIs for maintenance of Accounts and subscriptions.
• Modified the APIs according to the needs of BEA Tuxedo services and IBM MQ Series.
• Provided on-site support for Production issues for both Business Billing applications and Private Label Services (PLS) applications.
• Designed and developed front ends, PLS.com and M2M for accessing EJBs using Java, JSP, Servlets, and JavaScript with Jakarta-Struts framework.
• Participated in Technical and JAD sessions.
• Gathered the requirements from time to time from the business users, modifying the code accordingly based on the CRs and preparing the IA documents and DPD (Detailed Programming Document)
• Interacted with the multi front-end developers and participating in the technical discussions.
• Fixed the data problems aroused due to conversion of data from legacy systems to Renaissance database by writing data scripts using PL/SQL programming. Database is a huge one with 18 million Sprint PCS customer base.
• Tuned Weblogic application server for performance.
• Setup the Weblogic server instances for different testing environments.
• Worked on the Wireless Number Portability (WLNP) enhancements for the project.
• Worked with Tuxedo configurations, MQ Series, Queue Managers, EI BTs and NMS, JOLT administration, writing shell scripts.

Environment: Weblogic Server 6.1/7.1, Java (JDK 1.3.1), PL/SQL, IPlanet web server, JAX Pack, Visual Café, Toad, UML, Oracle 8i, Sun Solaris 8, Rational Rose and RCS version control, BEA Tuxedo server 8.0, Visual Café Enterprise Suite 4.1 (Java Development).