SUMMARY

• Organizational change does not happen without the proper knowledge and leadership - so as an Agile transformation coach and advocate, I actively pursue opportunities to bring strategic alignment between business and IT to drive value and innovation.
• Agile is a movement and my motto is to Adopt, Sustain, Scale and Succeed. Expert in Scrum, Kanban, XP and SAFe implementation. Have stood up over 95 agile teams and coached over 25 scrum masters.
• Developed powerful agile centric metrics to improve visibility and mitigate organizational roadblock and increase time to market.
• Strong technical expertise in Agile Architecture, Test Automation, Continuous Integration and Continuous Delivery. Implemented Agile delivery model to support large enterprise custom and ERP applications.
• Led 3 Enterprise-wide Agile Transformation initiative successfully and grew organizational agile maturity to support continuous delivery of business value.
• Improved time to market by 50% and brought down bug debt by 60% in the current project.
• Business Transformation Initiative - Mentored and trained Executive management, PMO, Business Owners, Development and Operations teams to adopt agile methods that are sustainable (Scrum, XP, Kanban, SAFe and DevOps) and scalable.
• Implemented multiple instances on SAFe to support enterprise agile adoption ( Agile Architecture, Business driven planning and execution, Agile governance and oversight)
• Membership Eligibility System Rewrite - Empowered and Coached distributed teams to successfully release mission critical software on time to support enrollments from On & Off exchange. Over $1 million dollars in savings and increased productivity index by 75%.
• Electronic Enrollment: Health Insurance Marketplace - Empowered and Coached internal and external teams to successfully launch BCBSKS products and accept enrollments from Federally Mandated Marketplace. (Java & DB2 - Methodology - Scrum and Kanban).
• PeopleSoft HCM Implementation - Managed and led enterprise rollout of PeopleSoft HR modules (Position Management and Recruiting Solutions)
• Office 365 Implementation - Managed and facilitated the implementation of Office 365 products for Anderson Business School, UNM.
• Workforce Solutions - Managed and lead the implementation of Virtual One Stop System to support federally mandated programs for the New Mexico Department of Labor.
• Senior Program Manager - Co-managed multiple programs for the Confidential and principal advisor for enforcing IT Governance model to reduce cost and increase efficiency.
• Object oriented programming experience and expertise in Design, Testing and development process of SDLC.

TECHNICAL SKILLS

• Java/J2EE
• VB.Net & C#
• DB2, MySQL & Microsoft SQL
• Microsoft Server/IIS/Exchange
• Data Warehouse
• PeopleSoft
• Oracle Application and DB
• Jenkins, Maven, Selenium and Sonar

• Solars, Linux and Windows Server
• SharePoint
• S.O.A / N-Tier
• C.O.T.S
• SAFe
• Rally, VersionOne, TFS, JIRA, Microsoft Project, Serena
• ATDD, TDD, DevOps

PROFESSIONAL EXPERIENCE

Agile coach and program manager

Confidential kansas

Responsibilities:

• Managed programs with varying levels of complexity and identified and mitigated potential risks; Assisted Product Owners, Scrum Masters and team members in Feature and Epic prioritization and execution. Managed agile change control, and tracked value streams and cost performance while ensuring project activities aligned with business objectives.
• Mentored and coached scrum masters to champion agile delivery model and improve collaboration and cooperation among teams.
• Developed a Scrum of Scrum strategy to engage teams (Chief product owner, Scrum Masters and Team Leads) to actively use Agile practices to share and prioritize initiatives and remove impediments at the program level.
• Developed various strategies to assist Organizational change management and improve teamwork. Assisted in creating a positive environment for teams and team of agile teams that has taken pride in delivering quality products.
• Charged with managing the transition from department’s homegrown development methodology to the new corporate methodology. Built consensus among key thought leaders, developed transition plan, and developed/delivered training modules, best practices guide, defined metrics and continuous delivery strategies.
• Servant Leader and mentor for critical departments (Membership Eligibility and Electronic Enrollment). Managed and delivered software release where change in requirement was constant and delivery date was directly related to healthcare exchange implementation.
• Assisted ART (Agile release train advocates and owners) to meet the expectation of external stakeholders and management. (Key Duties: Release planning, Backlog Grooming, Prioritization, Dependency management, Requirement analysis, resource management, Software versioning, Release document, test management plan, continuous delivery, release demo and release train retrospectives)
• Technology (Java/J2EE, DB2, Batch, Mainframe - Java Conversion, SOAP, RESTful web services, JSF 1.2, Selenium, Maven, Serena and Rally). Worked with Technical Architects on delivering solutions using SOA framework and Development team to create value based solutions using agile principles and methods. (Accomplished Continuous Delivery, Test Driven Development, Pair Programming, Technical stories, test automation and technical framework that supports refactoring of code)
• Led multi-functional technology teams and key contributor and mentor for a PMO office with up to 80 resources; managed development of innovative software systems and applications.
• Increased financial planning process effectiveness by 35% through the development and implementation of a capital budget cycle that ensured the accuracy and data integrity of all transactions.
• Facilitated scrum ceremonies and developed methods to increase teamwork and empowered team members to continuously improve through collaboration and transparency.
• Mentored internal scrum masters and project managers to efficiently use agile practices to increase collaboration, efficient software delivery, dependency management, resource allocation, test-driven development, reporting and continuous delivery model.
• Contributed, trained and assisted Rally implementation from Serena Agile Planner. Developed reporting model and worked on enhancement to support team and organization needs for tracking and visibility.
• Implemented and executed Kanban to support production maintenance. Developed a strategy to move few scrum teams and resources to adapt Kanban methods based on the scope of work. (Key Accomplishments - Kanban training materials and best practices guide, Designed Kanban Board, mathematical models to derive WIP limits, release management, backlog grooming, improved Lead time, Quality improvement, team ownership, retrospective and reporting)
• Contributed to the development and implementation of Portfolio Roadmap. Redesigned multiple organizational templates (Project Plan, Requirements, Technical Specification and Test management plan) to support agile practices.
• Worked with SAFe coach and served to develop enterprise strategy and vision for product development and maintenance.
• Key stakeholder and advisor to the company for agile project delivery management and improvements.
• Identify, Assess, report and resolve risks by working with agile teams and executive management.
• Highly successful mentor/coach at all management and staff levels, providing training across a wide array of technicaland operationaldisciplines.
• Expert inoperationaldataanalytics,performanceanalysis,metrics and measurement development,workflowre-engineering,processimprovementandreporting.

Agile COACH and program director

Confidential

Responsibilities:

• CreatedAgile transformation program for all personnel, multiple team types and at variousmaturity levels. Successfully transitioned and implemented agile methodologies and principles from traditional waterfall process. (Accomplishment: Agile training, Governance, Tracking, risk management, resource management, cost benefit analysis, release management and quality management)
• Coached Project managers and Executive management on Agile principles, value and transitioned them to Agile advocates and implementers.
• Conducted agileprocess analysis, re-engineering for key projects and served as a servant leader for 3 (Scrum) development and 2 (Kanban) teams.
• Served as a liaison between product owner, development team and business partners to ensure effective communication of project information, a high-quality developed product and smooth transition to the end user. (Accomplishment: Maintain product backlog, release, priority and clear COS and exit criteria)
• Coached development team in agile best practices (pair programming, refactoring, continuous delivery, service oriented architecture, change management, quality management, software release management and support)
• Empowered agile teams to drive high degree of cross team communication and collaboration. Facilitated several team development activities to increase motivation and team ownership.
• Work closely with product groups to enhance efficiency and reduce IT cost through Agile Development.
• Developed reporting metrics to increase visibility and transparency.
• Facilitated release planning sessions, by assisting product owners, technical architects and stakeholders to utilize 80/20 principle and developed methods to support dependency across teams throughout the software development life cycle.
• Key Technologies & Tools: ASP.Net, C#, VB.Net, Visual Studio, SharePoint, HTML, CSS, XML, AJAX, Silverlight, SQL Server 2008/2005, Rally and Microsoft Project Server.
• Projects Implemented: Office 365 implementation, Campaign Finance Information system implementation and maintenance, Upgrade enterprise Election and Voter ID System, PeopleSoft Upgrade and Enhancement to HCM modules.

Agile Program manager

Confidential

Responsibilities:

• Leadership in managing agencies ERP projects (PeopleSoft HCM) effectively by reducing development time, delivering software solutions to meet stakeholder and federal regulations. This project involved process re-engineering and modification of business functionalities to improve efficiency and reduce the cost of implementation and support.
• Project Lead in implementing PeopleSoft HRMS Modules (Talent Acquisition Module and Workforce Administration) for the Confidential .
• Introduced Scrum to 3 developments teams and severed a scrum master/coach during the development phase of the project. Metrics and success stories from this initiative lead to large agile implementation across the organization.
• Performed Requirement Analysis by gathering both functional and non-functional requirements based on interactions with the process owners & stake holders and document analysis, represented them in Requirements Traceability Matrix (RTM)
• Performed Business Process Analysis and Modeling for CORE PeopleSoft Modules to reduce customization and enable the business process to meet departmental needs and statutory requirements.
• Documenting and finalizing Statement of Work (SOW) - to perform enhancement, upgrades and support on key functionalities identified by key stakeholders and executive leadership.
• Conducted brainstorming sessions with project focus groups. Defined the scope of the project based on the gathered Business requirements, including documentation of constraints, assumptions, business impacts and project risks.
• Developed effort estimation for the project using both Function Point methodology and Program Complexity Methodology
• Defining risk assessment and mitigation strategy and ensure that project progress is not hampered due to unforeseen events
• Creating and updating project plans and teamwork assignments, identifying resource needs, directing daily work efforts, and tracking key project milestones - Directing development teams in the areas of scheduling, technical direction, future planning, and standard development practices. Hands-on experience with MS Project to create WBSs, Schedules, Resource & Cost management and project plans.
• Developed Information Technology plan and roadmap for the agency, based on ITIL process and best practices used in State and Federal governments.
• Member of the CIO council and actively participated in Confidential 's Information Technology initiatives and policies.
• Assisted in agency's procurement needs and developed contracts, RFP by closely working with the Core Management, vendors and stakeholders.
• Established recruitment committee with representatives from over 40+ State Agencies and to improve the overall functionality of the PeopleSoft recruitment module by developing user manuals, configuration models and end-user training/analysis.
• Leadership in designing disaster recovery plan for the enterprise system by identifying the best practices in improving the business availability.

Project manager/Scrum master

Confidential

Responsibilities:

• Managed critical operations for the department with a focus on implementing industry best practices. Reported directly to the executive management and collaborated with cross-functional staff to coordinate the logistics and technical requirements.
• Primary Resource for Administrating/Managing Enterprise level system/application (Virtual One Stop System), to support the Unemployment and workforce development programs of the Confidential . Responsibilities includes – Working with Key Stakeholders and Local Boards in enhancing/upgrading the system to add/improve functionalities to enable job seekers, employers and case workers to access information by integrating multiple applications. Mexico.
• Provided Database Administration Support for enterprise application using Microsoft-SQL and Oracle Database Technology.
• Led the disaster recovery team for Core-Enterprise and Mission critical application.
• Administered Oracle database by setting up enterprise level backup and recovery using RMAN and other Oracle suggested methodologies. Upgraded Oracle environment and applications from 9 to 10g and implemented hot standby database (Data Guard). Conducted physical and logical performance analysis by gathering statistics on both database and operating system levels.
• Administered Oracle Application Server running on Solaris environment. Upgraded OAS from 9 to version 10 and implemented High availability for each layer using Solaris zones.
• Assisted in developing project management plan for datacenter upgrade and coordinated testing, cutover and developing a go-live contingency plan.
• Developed and Drafted IT- plan for the agency by working closely with the Chief Information Officer.
• Worked closely with the Chief Information Officer on negotiating the Contract for the Enterprise Application system with multiple vendors.
• Performed product test planning, preparation and execution. Design functional test conditions, scenarios and data with clients, specialists and end users.
• Developed functional specifications and complex queries as per the user requirements.
• Involved extensively in documentation of existing projects and performance tuning aspects.
• Conducted Walkthroughs and meetings with counterparts and business users on regular basis to enhance the system performance and functionality.
• Provide resolution for customer support tickets raised by the users.

IT systems engineer

Confidential

Responsibilities:

• Responsible to maintain, administer and support applications running on windows environment/MS-SQL database and led the Help desk support team.
• Administered the pilot projects to improve classroom technology and assessment for the Department’s initiative to improve technology use in classrooms. Defined business and project requirements, developed use cases and identified testing methods and scenarios. Created requirements matrix and tracked progress of the projects by monitoring the processes developed by the project manager.
• Identified stakeholders and facilitated JAD sessions for classroom technology projects. Analyzed, documented and communicated requirements feeding into deliverables including but not limited to scope, cost, schedule and risk management for upgrade and maintenance of system.
• Administered a network of computers and labs on a Windows 2000/Server 2000 network.
• Administered multiple database systems on Microsoft technology and developed ad-hoc queries as per the user requirements.
• Analyzed end-user needs, satisfied user requests for queries/reports and progress reporting to senior management.
• Provided technical support to the employees, faculty and students.
• Performed daily backup of all critical data and application setup.
• Supported server, network installation and Monitored network activity/performance.
• Organized meetings that address technological issues.

Business analyst

Confidential

Responsibilities:

• Created logical data models to define business and project requirements of customer management and WLAN deployment modeling and tracking system. Gathered, analyzed, and documented, communicated requirements for logical data modeling in the system including narratives, data flow diagrams and functional decomposition diagrams. Created requirements matrix and tracked solution validation to requirements matrix.
• Developed feasibility analysis and project risk analysis. Wrote a use cases descriptions, including preconditions, post conditions, assumptions, and scenarios. Analyzed stakeholders. Employed use cases to develop requirements with stakeholders and write pseudo code for system. Developed testing scripts with stakeholders.
• Developed marketing strategies for a new products and an agent by formalizing their business processes and enhanced their public presence by recommending and implementing effective web solutions.