Summary

An accomplished, results - driven infrastructure specialist, with demonstrated success designing, implementing, and maintaining enterprise solutions that improve business functionality. Over fifteen years of infrastructure experience, including storage, backup management, architecture design/implementation and project management, with proven capability in successfully managing all areas of Information Technology environments. Additional background of Senior Management level SAP Basis skills, with focus on performance, security and SAP architecture.

Qualification Highlights

• 12 years of storage management experience, from initial planning to steady-state support primarily EMC storage VNX, VNXe, VMAX, AX .
• In-depth knowledge of storage fabrics, EMC SAN attached storage, Cisco MDS switches, network attached storage NAS and EMC backup storage appliances Avamar and Data Domain .
• Selection, implementation and support of data replication technologies such as EMC RecoverPoint and Avamar Replication.
• 12 years of experience in managing all aspects of backup/recovery using tape and disk based technologies primarily Avamar, Data Domain and HP DataProtector .
• Proven background in managing all aspects of Disaster Recovery and Business Continuity planning, preparedness and execution.
• Extensive experience in design, selection, and implementation of infrastructure technology solutions, including networks, servers, and related hardware.
• Demonstrated ability to complete complex projects on-time and within budget.
• Primary technical lead for Data Center co-location project, relocating over 150 physical servers and multiple disk arrays. Involved in project management, design, decision and execution. Project completed with no unplanned downtime and first connect success rate of 99.994 .
• Disciplined Data Center Infrastructure Management skills that provide high-performing, highly scalable, fault tolerant system solutions with a holistic view of the performance of the entire data center.
• Experience with virtualization technologies, primarily Microsoft Hyper-V.
• Senior management level expertise with SAP R/3 Basis functions including security, performance tuning, installations, upgrades and technical troubleshooting. Installed, supported and maintained SAP ECC, BW, BOBJ, SCM, BPC, SolutionManager, Enterprise Portal, TDMS and Redwood environments.
• Broad experience with Microsoft SQL Server 2000, 2005, 2008 and 2012, including clustering and compression.
• Expertise in full project life cycle development for implementation and integration.
• Full understanding of Sarbanes-Oxley Section 404 and IT Audit requirements, documentation, and internal auditing.

Professional Experience

Confidential

• Plan and manage the design, implementation, configuration and maintenance of complex infrastructure solutions across the Remington Outdoor Company brand 15 locations .
• Responsible for planning, design, implementation and support of all EMC storage across the enterprise VNX, VNXe, VMAX, AX series arrays .
• Responsible for implementation and support of Cisco MDS 9000 series SAN switches.
• Implemented EMC Avamar and Data Domain for backup/recovery in support of ROC Disaster Recovery requirements. Support three Avamar grids in separate locations, with replication between grids >50TB protected .
• Implemented EMC RecoverPoint between primary facilities. Designed and built consistency groups to replicate critical data to Disaster Recovery facility.
• Design architecture solutions to support ROC virtualization strategy to improve performance and scalability.
• Technical project lead for Data Center collocation project, which moved primary ROC data center to a new facility. Moved over 125 physical servers and multiple disk arrays with a 99.996 first plug success rate and zero unplanned downtime..
• Migrated systems from VMAX to VNX storage array using PPME PowerPath Migration Enabler with zero downtime for any SAN attached system.
• Create and manage projects, present projects to executive leadership and complete capital requests as required, working with business owners to ensure projects are completed on-time and under budget.
• Responsible for all facets of Data Center operations.
• Create and maintain Disaster Recovery and Business Continuity documentation and execute DR tests as required.

Confidential

Led team of SAP Basis Analysts and Administrators, including both FTE and consultancy HR and day-to-day management functions .

• Responsible for design, planning, purchase and implementation of SAP based solutions across the enterprise.
• Support and manage day to day activities within the enterprise, including ticket resolution, new installations, upgrades, migrations and enhancements.
• Support multiple SAP environments ECC, BI/BO, SCM, EP, TDMS, BPC, Redwood, SolutionManager
• Managed implementation of BI/BO and SCM into the SAP landscape.
• Led upgrade activities to SAP ECC6 and SQL2008 R2, including hardware upgrade.
• Additional responsibilities for design, planning, purchase and implementation of fully redundant, failover capable solutions for non-SAP hardware within local and remote sites.
• Responsible for planning, procurement and installation of enterprise storage solutions across the company, primarily EMC storage.
• Responsible for SAP security design and execution, implementing role based security approximately 3200 named users .
• Technical lead for implementation of ReadSoft paperless solution.
• Subject matter expert for many mission critical IT functions, including Disaster Recovery, Business Continuity, backup/recovery and infrastructure solution design/implementation.
• Retained all duties from previous position.

Confidential

Responsible for all Basis functions within SAP R/3 environment. Responsible for system monitoring and tuning, hardware upgrades and performance monitoring, hardware evaluation, installation, configuration, user training, and other related functions.

• Member of technical team for four SAP upgrades and one hardware/database migration.
• Responsible for all SQL database administration and performance SAP systems and other applications, including installations, upgrades, backup/restore and archiving.
• Responsible for installation, configuration, management and monitoring of multiple EMC disk arrays Symmetrix, Clarrion . Project lead for multiple EMC array swaps and conversions using SRDF.
• Developed weekly report for management outlining performance response time, database growth, etc on a week-to-week basis.
• Used Virsa Compliance Calibrator for aid with segregation of duties issues in R/3 per the Sarbanes-Oxley Act.
• Responsible for all internal IT SOX audits, and worked closely with Corporate Compliance team to ensure that IT strategies and procedures exceed all SOX requirements.
• Implemented Disaster Recovery hot site at alternate location and performed bi-weekly restores of production system data. Participated in simulated Disaster Recovery scenarios as requested.
• Responsible for development and maintenance of IT Intranet site, including co-developed ASP.net application for user change requests so that change procedures are tracked and adhere to audit requirements.

Confidential

• Responsible for all Basis functions within SAP R/3 environment. Responsible for system monitoring and tuning, hardware upgrades and performance monitoring, hardware evaluation, installation, configuration, user training, and other related functions.
• Responsible for SAP R/3 and Oracle system monitoring and tuning.
• Responsible for backups, system security, transports and user training.
• Participated in the planning stages to bring new location in Vancouver, B.C. online for SAP functionality, including hardware requirements, SAP requirements and network logistics.

Confidential

• Duties included, but not limited to, managing corporate desktop systems to ensure each user had availability and use of corporate workstations, network access, and electronic mail, in a Windows environment.
• Assisted Help Desk Technicians as needed for software, hardware and network troubleshooting, break fix and hardware/software patches.
• Assumed all responsibilities for design, development, implementation and maintenance of corporate website located at. Site included custom Jscript and ASP scripting.
• Responsible for Web Server administration, including setup, log reporting and hosting issues.
• Assumed SAP Basis duties in January '99, with continued responsibility for LAN/WAN, email and related network systems.
• Responsible for all SAP Basis related duties in HP-UX/Information environment, including monitoring, backups, security, transports and server maintenance for eleven HP-UX 11.0 servers L- and N-class .
• Implemented three system landscape with introduction of Quality Assurance TST system.
• Responsible for administration of small Oracle instance for EDI purposes.

Confidential

Contractor to Tultex Corporation, where duties included roll out of over 1,300 desktop computers and laptops.

• Responsible for build, installation, delivery and support of desktops and laptops across the entire company, including remote sites.
• Responsible for developing and implementing hardware and software standards across the company as part of SAP implementation.
• Worked with company employees to develop and implement processes and procedures for upgrades, patches and new hardware roll-outs.