BUSINESS EXPERIENCE SUMMARY

• Around 10 years of strong hands - on Experience covering a wide range of mySAP Business suites like ECC, BI, CRM, SCM, PI, SRM along with TREX, NetWeaver Administration and maintenance, NWDI, BusinessObjects and Solution Manager Systems.
• A complete implementation of an SAP Solution - PPM (Portfolio and Project management)
• Complete E2E RCA implementation and Certification on Solution Manager E2E 200 - Change Control Management
• SAP Solution Manager upgrade from Solution Manager 7.0 EHP1 to Solution Manager 7.1 including SPS upgrades.
• SAP Netweaver upgrades like NW7.0 upgrade to NW 7.3 for BI and EP landscapes.
• Configuration, Upgrade & Migrations of all layers of the SAP 3-tier architecture.
• SAP performance monitoring and tuning, Memory Management, Spool Administration, administration of the SAP correction and transport system, SAP NetWeaver Portal administration, Live-Cache Administration, User Administration & Authorization, Early Watch Alerts Configuration & OSS administration along with 24 * 7 production support.
• Well-versed in administering database servers Oracle 9i, 10g and 11g including database offline backup, online backup, and maintaining tablespaces and archive logs
• Proven expertise in CCMS, EWA alert configuration, Client refresh, Transport Management, Spool administration, database backup scheduling, support packages application, workload analysis, performance tuning, and archiving.
• Complete SAP CRM archiving configuration and integration with third party external EMC content services and administration at OS level
• Administration of Java systems, deploying Support pack stacks through JSPM and SUM.
• Worked on full life cycle implementation of SAP, System landscape design, optimization, performance tuning and load balancing. Administration of both ABAP & J2EE
• Leadership, development and management of SAP infrastructure and technical strategy: SAP system architecture and sizing, SAP environments/landscape, SAP change management procedures, SAP upgrade strategy, database management, high availability(HA), and disaster recovery (DR) set up.

TECHNICAL SKILLS

SAP Solutions: ECC 6.0, SAP BI 7.3, SAP SCM 5.0 and 7.0, SRM 5.0, SAP EP 7.0, SAP PI 7.0/7.1, GTS 7.1, SAP NetWeaver 7.1 and 7.3, Solution Manager 7.0 EHP1 and Solution Manager 7.1

OPERATING SYSTEMS: Windows 2008 Server, AIX 5.1, 6.1 and 7.1, Red Hat Linux 6.3, Linux GNU SLES-9 x86 64

DATABASES: Oracle 8.x/ 9i, 10g, MaxDB

LANG/ TECH: ABAP/4, C, C++, J2EE, Java, Unix Shell Scripts

SERVERS: Spool Server, Oracle Server, Web AS 6.20/ 640, and 7.00, Visual Administrator.

TOOLS: SAP Tools (Solution Manager E2E RCA, Tivoli, Maestro, SAPGUI), BRTOOLS, NT Backup, BMC Remedy, Veritas NetBackup, Live Cache 7.5.0 and 7.6, TREX, Firefighter, SARA, AOBJ

PROFESSIONAL EXPERIENCE

Confidential, California

Sr. SAP Basis Administrator

Responsibilities:

• SAP BusinessObjects and BusinessObjects Data Services administration.
• SAP BusinessObjects Lumira software packaging and push.
• SAP BusinessObjects WebI and Crystal report troubleshooting.
• Sizing the legacy crystal VM for critical Month end, Quarter end and Year end Finance reporting.
• Troubleshooting performance issues in customer’s learning solutions systems.
• Solution Manager managed system configuration and diagnostic agent installation.
• Designed the project plan to connect all SAP components to Solution Manager
• ADS performance issues with W2 form processing.
• Worked extensively on Portal performance and stability issues.
• BW Production Support - BW and Finance month end processing.
• HR Support pack upgrade in ECC 6.0 EHP5 system.
• System Refresh activity in ECC landscape.
• Manual failover testing for BW on HANA from primary to secondary data center.
• Quarterly transport sync in Training environment for ECC, PI, BW and CRM environments.
• Portal component upgrade and Deploying Teradata drivers.
• End to End SAP printer administration and HP Output management

Confidential, Newark, New Jersey

Sr. SAP Basis Administrator

Responsibilities:

• Technical Architect for the Confidential &G LIPA support project.
• Providing technical leadership on upgrades and maintenance planning for SAP applications
• Solution Manager E2E RCA configuration for satellite systems.
• Performance tuning for critical CRM and ECC systems.
• Oracle instance parameter tuning and Index fragmentation.
• Designed and executed ERP EHP6 upgrade project
• Designed the project plan to connect all SAP components to Solution Manager
• Provided technical assistance to the project team.
• Actively involved in performance testing of migrated environments
• Provided assistance in troubleshooting during migration cutover
• Performed client maintenance (created clients and performed client export/imports)
• Performed system copies

Confidential - Atlanta, Georgia

Sr. SAP Basis Administrator

Responsibilities:

• Technical Consultant for the SAP CRM Customer Care Initiative (CCI) archiving project.
• Worked on Production SLD Installation, Configuration and Synchronization.
• Complete SAP CRM archiving configuration and integration with third party external EMC content services and administration at OS level
• SAP Solution Manager upgrades to Solman 7.1 and support pack stack upgrade.
• SAP Solution Manager 7.1 Initial and Basic configuration.
• Managed system configuration and E2E RCA setup in Solution manager 7.1
• System Refresh activities across SAP CCI landscape.
• Doing Kernel upgrades for many SAP Production systems.
• SARA configuration for CRM COMP and CRM ACT ON archiving objects.
• Involved in patching ST-PI and ST-A/PI (Support tools) in all SAP systems.
• Production support for the complete THD SAP Ranch landscape.
• Client Administration Client Creation, Client copy, Client export, Remote Client Copy, Client Deletion, Securing Clients and Assigning Logical System to client.
• Performance analysis on the long running programs and jobs; thereby suggesting ABAP-ers to optimize their code by means of index Creation and low cost SQL queries

Confidential - Framingham, Massachusetts

SAP Basis Lead

Responsibilities:

• Technical Consultant for the SAP Portfolio and Project management implementation (SAP PPM)
• Working on Tier-2 and Tier-1 activities which include various upgrades, customizations and configurations
• Installation and upgrades of various SAP systems and solutions in the landscape.
• End to end support for all SAP and Non-SAP Solutions in the BOSE landscape and also support various Major and Minor releases.
• Implementing and supporting the SAP Portfolio and Project Management (SAP PPM) 5.0 component.
• Performing various upgrades like, NW7.0 upgrade to NW 7.3 for BI and EP landscapes.
• SAP Solution Manager upgrades from Solution Manager 7.0 EHP1 to Solution Manager 7.1
• Solution Manager 7.1 patching from SPS03 to SPS04.
• Doing SAP Kernel upgrades for many SAP systems.
• Designed and executed the Basis activities project plan for Dev, QA and PRD
• Involved in configuring E2E RCA in Solution Manager for overall system monitoring, workload and Change analysis.
• ECC and BI Application server installation on Linux RHEL 6.0.
• Setting up few important memory parameters for AIX 6.1 in all SAP systems.
• Chinese and Japanese Language support packs import in the SCM landscape.
• EWA alert configuration in Solution manager 7.1
• Constant monitoring of some business critical jobs as per client instructions.
• Worked on job scheduling tools - Autosys and Redwood Cronacle
• CCMS alert monitoring using RZ20
• Designed and configured SLD for all SAP components
• Daily Preventive maintenance checklist for ECC, BW, PI and Solman landscapes.
• Looking into BW application issues and their resolution
• Applied support patches and installed add-on tools.
• SAP Printer and spool administration.
• TREX Installation and Configuration on SRM systems
• Portal application installation and upgrades using JSPM and Telnet admin.
• Troubleshoot SAP Issues and provide appropriate guidance to SAP Functional team.

Confidential

SAP Basis Consultant

Responsibilities:

• 24*7 support for all SAP Business suites covering about 10+ production servers and 30+ Non production servers.
• Day-to-day client’s interaction with regards to status reporting on work requests and problem resolution.
• Visual Administration, Configtool Administration and Telnet Administration for J2EE engine.
• Installation, Configuration and maintenance of KPRO (Knowledge Provider), TREX (Documentation classification and search engine) and other third party software’s like Smith Barney, ADP sonic, SIFT etc.
• Support SAP Spool Management, Transport Management, E-mail and fax architectures.
• Managed Correction and Transport (CTS) process and transported Change Request using an automated transport utility called “AUTOCTS”.
• Developing UNIX script for performing backups, archiving and Mass SAP Request transports.
• Daily administrative activities such as Lock Management, Alert monitoring, scheduling periodic jobs, Background processing, R/3 Buffer monitoring, database monitoring, Verification, troubleshooting of Short Dumps, system logs etc.
• Oracle D/B maintenance using Brtools, check reports, Statistic Update on weekly basis & Tablespace administration (adding data files and Tablespace reorganization).
• Performed Hardware migration for SCM, SRM and Portal systems
• New server Build for SCM, SRM and portal systems
• Installation of Dialog Server in SRM systems
• ADS Installation and Configuration for NW04S
• DB Migrations for Portal and SRM Systems using Export and Import
• H-Copy of SRM and portal Systems using Export Import method
• Upgrade of Enterprise Portal system from NW 7.0 to NW CE 7.1 EHP1 SP03 version
• Upgrade and Installation of GRC Components
• Kernel Upgrade for SCM, SRM, XI and Enterprise-Portal System
• Oracle database Upgrade from 9i to 10g as well as 10.2.0.4 to 11.2.0.1
• SAPGUI 710 customized Package creation
• Troubleshoot SAP Issues and provide appropriate guidance to SAP Functional team.
• Monitored system utilization and recommended appropriate system tuning
• Provided technical assistance to the project team
• Performed daily and weekly reporting and attended the status meeting to define the weekly targets
• Applied OSS Notes, upgraded the R/3 Kernel and applied Oracle bug fixes
• Applied support patches and installed add-on tools
• Set up the transport management system for R/3, BIW and APO

Confidential

SAP Basis Consultant

Responsibilities:

• Continuous monitoring at time of Test & Production Go-Live to assess the Server’s performance with respect to additional user load and the Resource Utilization
• Homogenous Copy performed on SCM systems and SRM systems to support testing the performance of the codes with actual production data
• Client Administration including Client Copies - Local, Client Export and Import
• Performance analysis on the long running programs and jobs; thereby suggesting ABAP-ers to optimize their code by means of index Creation and low cost SQL queries
• SAP System Administration jobs like Configuration of Operation Modes, creation of Logon Groups, User Administration and Role Maintenance
• Installation of about 60 Printers across the world to support BOM report generation along with E-mail and fax Configuration and Troubleshooting
• Configuration and maintenance of KPRO (Knowledge Provider) repositories and storage categories
• Applying required Support Packages and SAP Notes implementation
• Performed Transportation of requests ( via OS as well as SAP level)
• Database administration tasks like BRTOOLS, check reports, Statistics Update & Tablespace administration
• Usages of SAP Service Marketplace to register problems, look up SAP Notes, and solve the problems.