SUMMARY:

• As a QA Analyst / Automation Test Engineer with 7+ years of experience in developing Test Cases, Test Plan and Automation test scripts.
• Hands on experience in smoke testing, integration, user acceptance, performance, regression, load, security, installation.
• Experienced in every stage of Quality Assurance / SDLC (Software Development Life Cycle).
• Developed Test Plans, Test Cases, and Test Scripts using Automated - testing tools and documented the requirements and testing approach.
• Experience in testing data migration and conversion from legacy systems to RDBMS based systems.
• Domain knowledge of sales and logistics in Pharmaceuticals, AFS, Retail and Oil and Gas.
• Participated in all phases of testing. Integration Test, Regression Test, User Acceptance Test (UAT), etc. Experienced with most commonly used testing tools such as HPQC, E-Catt, and Solution Manager.
• Strong Interpersonal Communication, presentation & organizational skills. Excellent team building and project management skills. Competent on essential computer applications like MS-Office, MS-Visio, MS-Project.
• Basic Functions: Text, Output & Partner Determination, Account Assignment, Credit Management, Copy Control.
• Master Data: Customer Master, Vendor Master, Material Master, Item Proposal, Material Determination, Customer Material info, Source List and Customer & Product Hierarchies.
• Sales: Quotation, Sales Order, Rush Order, Cash Order, Back Orders, Scheduling Agreements and Contracts.
• Shipping and Transportation: Delivery document types, Delivery Item Categories, Shipping Point Determination, Picking, Packing, Route Determination, Shipment Cost Determination, Handling Unites, MRP and Availability Check.
• Pricing & Tax: Condition tables, Access sequence, pricing procedure, condition exclusion, group condition, condition copy control, pricing routine. Tax code, tax determination with jurisdiction code configuration, tax account posing.
• Billing: Billing Document Type, Pro forma Invoices, Revenue recognition, Accruals Assignment, Rebates, Sales deals, Promotions.
• EDI and IDOC documents. Message type for 844(Charge backs), Orders (850), Order confirmation (855), Order shipping notification (856), and Invoice (810) etc.

PROFESSIONAL EXPERIENCE:

Confidential, Deerfield, IL

SAP SD QA Analyst

Responsibilities:

• Responsible for providing SAP expertise to the Testing Team in the area of SAP SD module.
• Created testing strategy for unit testing and integration testing.
• Analyzed and reviewed all business processes, user procedures, and system requirements.
• Interacted with business users to conduct thorough requirements analysis. Interacted with business analysts for designing and implementation of user cases and test plans.
• Developed and created Test plans, test cases and test scenarios.
• Designed and tested for custom designed sales document type’s functionality.
• Conducted testing for Sales Order functionality like number ranges, Schedule lines, Incompletion logs etc.
• Tested functionality of the application manually and by performing regression testing using QTP.
• Setting up of unit test scenarios (test scripts), test data and testing of baseline configuration.
• Tested outbound deliveries functionality and integrity of warehouse stock after goods issue posted.
• Tested output determination, output functionalities including output type, output condition records and output layout using print options.
• Documented test results.
• Tested APO functionalities such supply chain modeling, CIF integration models, and trouble-shooting CIF issues.
• Tested APO modules such as GATP, DP, SNP and PP/DS.
• Testing the inbound and outbound interfaces related to SD, MM modules from legacy systems to SAP.
• Conducted functionality, integration, regression, system testing and involved in supporting end users in conducting UAT testing.
• Bug/Issue reporting and tracking using Test management tool.

Confidential, NJ

SAP Test Analyst

Responsibilities:

• Worked as a Test Coordinator for multiple projects and was involved in areas of P2P, OTC, and FI.
• Performed System testing, Integration testing and regression testing during the various phases of the application.
• Tested the security authorizations and Security profiles for various user groups.
• Created BPP’s and documentation for the End-Users.
• Performed User Acceptance test, ensuring that business processes and requirements are met.
• Created high level scenarios and test case for requirements and keep updating these documents as and when changes are required
• Created the test plans, test scripts, used Quality Centre for defect tracking.
• Involved in defect tracking, impact analysis and maintaining tractability matrix.
• Involved in testing the various purchasing documents like Purchase Requisitions, Purchase orders and Contracts.
• Involved in testing the Inventory management transactions like goods receipt and various material movements.
• Involved in testing various Inbound and Outbound IDOC’s for Purchase Orders.
• Involved in testing various Sales documents like quotations, sales orders and delivery documents.
• Involved in testing scheduling Back order processing and monitoring and third party process.
• Involved in testing Credit and Debit memos and various customer return process
• Involved in testing various Z transactions and reports.
• Involved in Test Specifications and Unit test plans for all the developed objects.
• Used e-CATT to test automatic test scripts.

Confidential, Dallas, TX

SAP Business Analyst

Responsibilities:

• Understand AT&T business processes and existing SAP design.
• In-depth analysis of design of each process area in SAP ECC.
• Identify bottlenecks within each process area and suggest new solutions through brainstorming and workshop sessions with the business.
• Presented new design to all important stakeholders of the project and received approval from the business to implement the new design
• Deliverables - Solution maps to recommend new design to business, Project execution plan with timelines and resource requirements
• Completed the Business requirement gathering phase - Initiated workshops involving business process owners, AT&T vendors and consultants to gather requirements.
• Documented requirements as per AT&T process compliance requirements, initiated walkthroughs and peer reviews of the business requirement documents and obtained sign-off from business and other important stakeholders.
• Customized IMG settings for various OTC - sales documents: sales orders, new pricing procedures.
• Configured billing document types as per the requirement to support AT&T billing and invoicing functions in SAP.
• Configured the Workflow settings for various functionalities to send a notification mail to the corresponding user.
• Coordinated with the offshore team for the proper development of the functional specifications and worked closely with the super users in test the functional unit testing once the development is delivered by the technical.
• Trained and presented configured processes to key users.
• Conducted for the end users and actively participated in Post Go-Live support activities.

Confidential, Houston, Texas

SAP QA Analyst

Responsibilities:

• Responsible for assisting in trouble shooting that the live production sites encountered.
• Worked directly with the end users, conducted various presentations and work around solutions to meet client specifications.
• Documentation prepared as a part of the project.
• Created Common Object Repository
• Automated GR/IR process of clearing the accounts which has the assignment of goods receipts to the corresponding invoice receipts used in the purchase order number.
• Tested the system to show vendor name and number in FBL3N GL line item display.
• Tested new payment terms for the down payments as per the client’s requirements.
• Tested house banks, bank accounts and posting rules for automatic assignment and dunning notices.
• Bug/Issue reporting and tracking using Test management tool test director
• Developed unit and integration test plans, developed test scripts, and identified process for use in testing.
• Integrated cost objects controlling component in the system, for planned budget various costing methods,
• Cost split, cost and valuation variants in product cost planning.
• Used Report Painter/Report Writer and assigned different transactions to these specific reports.
• Involved in preparation of Test Plan and Coordination with Development team on defects.
• Monitored Background jobs and period end closing procedures.

Confidential, Houston, Texas

SAP SD Production Support

Responsibilities:

• Identified ways to reduce support ticket volumes, perform ticket trend analysis to identify majorly impacted systems
• Initiated and participated in meetings with stakeholders who contribute to majority of support tickets, Identify business concerns and manage client escalations
• Coordinated with internal teams for business events such as system upgrades.
• Ensure SLA adherence, Identify reasons and solutions for tickets that misses SLAs.
• Refined existing process and reduce ticket retention time among different team members.
• Identified team concerns with respect to Knowledge gaps, user s, Non SAP issues and communication to client
• Identified internal process issues and resolve them by creating new process wherever required
• Identified recurring issues and proactively initiated root cause analysis, identify possible solution to eliminate root cause permanently.

Confidential, New York, NY.

SAP Tester (AFS/IS-Retail)

Responsibilities:

• Involved in preparation of Blueprint of Global Template for the Organization Structure.
• Analyzed the business requirements and mapped them to SAP processes, solutions and products that were being implemented.
• Tested the settings in General Ledger area, Parallel ledger, and Cross-Company Code transactions and for business processes such as fast-entry screens, posting, parking, reversals and month end closings.
• Integrated AP and AR modules with MM and SD respectively with respect to Account Determination for various Clearing and Adjustment Accounts and Automatic Postings.
• Testing of the compatibility of the application to support different web browser of all versions on different platforms.
• Modifying the existing Test Cases and preparing additional cases as per the new requirements for the agency application.
• Involved in unit testing, integration testing, and regression testing.
• Worked on Data conversion from Excel Database using SAP LSMW functionality.
• Tested Report Painter and Report writer reports.