PROFILE SUMMARY:

• Overall 7+ years of experience in SAP especially in SD module with cross - functional exposure in LE, MM, and FI/CO modules. Expertise in Order to Cash (O2C) of SD and Procure to Pay (P2P) acting as functional consultant, business analyst, and SME.
• Experience which counts on 2+ life cycle Implementations. Well exposed to all phases of ASAP methodology including scope identification, RICEF list generation, blueprinting, design deployment, testing and post production support.
• In-depth knowledge of SAP configuration in SD module.
• Domain knowledge of sales and logistics in Pharmaceuticals, AFS, Retail and Oil and Gas.
• Experience in writing functional specification and supporting team for documenting technical specification.
• Participated in all phases of testing. Unit Test, Integration Test, Regression Test, User Acceptance Test (UAT), etc. Experienced with most commonly used testing tools such as HPQC, E-Catt and Solution Manager.
• Strong Interpersonal Communication, presentation & organizational skills. Excellent team building and project management skills. Competent on essential computer applications like MS-Office, MS-Visio, MS-Project.

SAP EXPERTISE:

Basic Functions: Text, Output & Partner Determination, Account Assignment, Credit Management, Copy Control.

Master Data: Customer Master, Vendor Master, Material Master, Item Proposal, Material Determination, Customer Material info, Source List and Customer & Product Hierarchies.

Sales: Quotation, Sales Order, Rush Order, Cash Order, Back Orders, Scheduling Agreements and Contracts.

Shipping and Transportation: Delivery document types, Delivery Item Categories, Shipping Point Determination, Picking, Packing, Route Determination, Shipment Cost Determination, Handling Unites, MRP and Availability Check.

Pricing & Tax: Condition tables, Access sequence, pricing procedure, condition exclusion, group condition, condition copy control, pricing routine. Tax code, tax determination with jurisdiction code configuration, tax account posing.

Billing: Billing Document Type, Pro forma Invoices, Revenue recognition, Accruals Assignment, Rebates, Sales deals, Promotions. EDI and IDOC documents. Message type for 844(Charge backs), Orders (850), Order confirmation (855), Order shipping notification (856), and Invoice (810) etc.

WORK EXPERIENCE:

Confidential, Deerfield, IL

SAP SD Functional Consultant

Responsibilities:

• Gathered information regarding the existing business processes and product information from the Sales Team.
• Prepared the Blueprint documents, as-is and to-be, for the implementation of the SD module.
• Worked with business team to design and implement functional specifications for User Exits, Custom Reports, Interfaces, Enhancements, and Forms with the help of ABAP team as per the business requirements.
• Configured various sales, billing and delivery document types as per the client’s requirements and the corresponding Copy Controls.
• Created Functional specifications (FS) of the layouts for the Invoices as well.
• Configured Output Types as per Business Requirement
• Configuration of Billing types and assignment of new Output Types to these Billing types.
• Worked with the ABAP team to modify the existing functionality and tested the same to meet the business requirement.
• Extensively worked in Data Migration from legacy system to SAP using LSMW.
• Configured Availability check using ATP logic and Transfer of requirements (TOR).
• Worked on reverse logistics in cancelling invoices, goods issue and documents.
• Created new Pricing strategies based on the client’s requirements using the condition technique, customized exclusive Pricing Procedures with Price, Costs, Surcharges, Discount.
• Configured new freight condition types and maintenance of condition records to be a part of pricing procedure and the corresponding copy control between freight conditions and invoices.
• Configuredlisting and exclusion,material determinationusing condition technique, copy rulespartner functions,item proposal, material sales status,post goods issue (PGI), picking, packing, delivery types, output procedures.
• Configured incompletion log procedure for various documents types.
• Generated mapping documents between SAP for EDI transactions
• Worked on analyzing and improving the overall supply chain business process in SAP through bug fixes, enhancements, and evolution change implementations.

Confidential, Branchburg, NJ

SAP Deployment and Production Support

Responsibilities:

• Conducted workshop with the key users for requirement gathering. Analyzing the requirements to meet the needs. Preparing the use cases and mapping the requirements in SAP.
• Responsible for smooth Order Management (OM) (Make to Order, Third Party Order, Return Order, Inter Company Order, Contract, Scheduled Order, import/export order etc.
• Played a key role in implementing Order to Cash cycle.
• Worked on setup of Customer Master, Material Master, and Customer-Material information.
• Configured different Sales, Delivery and Billing document types, determined the Copy Control Rule for custom sales document-delivery document, delivery document-billing document, billing document-sales document, sales document-billing document
• Configured credit management and rebate process settings as per business requirement.
• Worked on pricing determination based on different scenarios like, set different pricing procedure for different sales process and different customer groups; worked on condition exclusion, price limit, price list, and document pricing procedure, customer pricing procedure.
• Worked Message type for 844(Charge backs), Orders (850), Order confirmation (855), Order shipping notification (856), Invoice (810) and Planning (830).
• Generated data conversion strategy document and conducted data migration using LSMW.
• Supported the cut-over planning and activities; Conducted unit testing as well as took responsibility in preparation of test template.
• Participated in integration testing and prepared training document for end users.
• Experience in writing test scripts for UAT testing and executed UAT test scripts along with updating the results.
• Provided post-implementation support and solved incoming tickets.

Confidential, Dallas, TX

SAP SD Functional Consultant

Responsibilities:

• Understand Confidential & Confidential business processes and existing SAP design.
• In-depth analysis of design of each process area in SAP ECC.
• Identify bottlenecks within each process area and suggest new solutions through brainstorming and workshop sessions with the business.
• Presented new design to all important stakeholders of the project and received approval from the business to implement the new design
• Deliverables - Solution maps to recommend new design to business, Project execution plan with timelines and resource requirements
• Completed the Business requirement gathering phase - Initiated workshops involving business process owners, Confidential & Confidential vendors and consultants to gather requirements.
• Documented requirements as per Confidential & Confidential process compliance requirements, initiated walkthroughs and peer reviews of the business requirement documents and obtained sign-off from business and other important stakeholders.
• Customized IMG settings for various OTC - sales documents: sales orders, new pricing procedures.
• Configured billing document types as per the requirement to support Confidential & Confidential billing and invoicing functions in SAP.
• Configured the Workflow settings for various functionalities to send a notification mail to the corresponding user.
• Coordinated with the offshore team for the proper development of the functional specifications and worked closely with the super users in test the functional unit testing once the development is delivered by the technical.
• Trained and presented configured processes to key users.
• Conducted training for the end users and actively participated in Post Go-Live support activities.

Confidential, Houston, Texas

SAP SD Functional Consultant

Responsibilities:

• Worked with Business Process Experts to understand the current processes.
• Gathered change requests from key users to fulfill new business requirements through functional & technical solutions.
• Worked as a functional support and incremental development leader for the logistics and IS-OIL functionality for the implemented SAP solution.
• Prepared DHD and HLD for scenarios, interfaces and enhancements.
• Supported business blueprinting and deployment, activities.
• Completed functional/technical specifications generation, unit testing, integration testing, UAT before moving to production.
• Gathered requirements for setting up variants and batch jobs
• Worked on upstream and downstream modules of SAP IS OIL.
• Monitored system and analyzed error in IDOCS for ALE, EDI interfaces, both inbound and outbound data.
• Gathered requirements, designed and deployed inter-company transactions as per business requirement.
• Participated in the set-up of IS-Oil Down Stream modules including HPM, MAP, MCOE and TSW, includes but not limited to refining and marketing business process fulfillment through F&A pricing, bulk transportation scheduling.
• Solving functional tickets Confidential the contact of SAP end-users (marketing and trading departments) for Supply Chain Management.

Confidential, Houston, Texas

SAP SD Production Support

Responsibilities:

• Identified ways to reduce support ticket volumes, perform ticket trend analysis to identify majorly impacted systems
• Initiated and participated in meetings with stakeholders who contribute to majority of support tickets, Identify business concerns and manage client escalations
• Coordinated with internal teams for business events such as system upgrades.
• Ensure SLA adherence, Identify reasons and solutions for tickets that misses SLAs.
• Refined existing process and reduce ticket retention time among different team members.
• Identified team concerns with respect to Knowledge gaps, user trainings, Non SAP issues and communication to client
• Identified internal process issues and resolve them by creating new process wherever required
• Identified recurring issues and proactively initiated root cause analysis, identify possible solution to eliminate root cause permanently.

Confidential, New York, NY

SAP SD/LE Functional Consultant

Responsibilities:

• Gathered business requirements through workshops and provided blue print solutions for integration into SAP
• Identified Requirement, Interface, Conversion, Enhancement, Flow (RICEF) list for sales to cash end-to-end process, conducted GAP analysis
• Implemented SAP SD, WM, IM functionalities as per the business requirements.
• Worked on Shipping, Transportation, development supervision/QC and post-go-live and production support as a functional consultant.
• Exclusively worked with Business people for understanding AFS Business Process and IS Retail Process and business requirements.
• Generated Functional Specifications and worked with the technical team to deliver total solutions in SD/LE including EDI Design and Output design.
• Worked on AFS specific functionalities like allocation, value added services, seasonality, pre packs, and AFS related Master Data.
• Customized and configured Customer Master, Material Master, Condition Master, Vendor Master and customer- material info master records according to the business requirements.
• Configured basic SD and LE objects to demo end to end sales to cash process prototype to client, as well as special business scenarios.
• Helped in Creating Test scenarios, Test event, Test Data, Test script and scope of testing.
• Prepared End User Training Manuals, and Conducted Training.