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Senior Consultant Resume

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SUMMARY:

  • 7 years’ experience; MBA, BS ( Business Studies), SAP Certified Consultant and trainer, essayed roles of Senior Consultant, Business Analyst and Sales Analyst for Financial Products. Essayed Project Coordinator roles across domains and verticals.
  • Experience in SAP includes
  • Over two years of consulting experience in SAP Sales and Distribution (SD) module with a proven track record of managing SAP clients across South Asia, ASEAN and China geographies
  • Executed test scripts on multiple SAP modules and captured results
  • Successfully created SAP end user documents/ manuals for modules like IS - Retail, EWM, TM, MM, PP, QM, FICO and GTS.
  • Managed multiple, client facing consulting assignments, performing a Delivery as well as a Project Coordinator’s role
  • SAP certified associate in SD (Sales and Distribution) module
  • Knowledgeable on Master Data Management (MDM), Pricing, Delivery and Shipping functions (SD), SAP TM, SAP EWM and Business Objects Dashboards
  • Advanced knowledge of LMS (Learning Management Systems), CMS (Content Management Systems) and WBL(Web Based Learning)

DOMAIN EXPERIENCE:

Finance (Foreign Exchange)

E-learning and Content Creation

Automotive- Tires

Oil & Gas

Healthcare

EXPERIENCE/PROJECT WORK:

Confidential

Senior Consultant

Responsibilities:

  • Created and delivered content on upgrades for SAP EWM (Extended Warehouse Management), Business Intelligence (Ex. DS10, BOX 310), Transportation Management (TM300, TM320) and IS - Retail
  • Converted 116 SAP courses from English into 7 different languages (Spanish, Russian, French, Chinese, Portuguese, German and Italian) in MMCP (Multi Modal Content Production) program. Modules covered were SD, EWM and WM

Confidential

Functional Consultant

Responsibilities:

  • Project Coordinator onsite in Colombo for the end user enablement project deployed simultaneously in UK as well as in Sri Lanka operations
  • Content planned and created for a total of 600 end users along with 80 super users on 6 major SAP modules. Successfully delivered 80 transactions for SD Module end users
  • Authored 80 step by step Work Instructions with explanations for 80 Sales and Distribution processes

Confidential

Functional Consultant/ Project Coordinator

Responsibilities:

  • Part of a massive end user enablement initiative for Confidential China to ensure that the final users seamlessly switch over to the new SAP technology
  • Project Coordinator and single point of contact onsite in Shanghai for the Confidential Content Creation and End User Enablement Project spanning across 4 locations in China (Shanghai, Beijing, Wuhan and Shenjing)
  • Created and successfully delivered end user enablement plan and over 7 modules (SD, MM, WM, PP, QM, GTS and FICO)
  • Seamlessly managed the provisioning of required data and ensured adequate end-user before transitioning to SAP. Led the UAT initiative in Phase II to ensure on time completion of agreed tasks during the transition

Confidential

Functional Consultant

Responsibilities:

  • Project Coordinator and single point of contact onsite in Bangkok for the Confidential project
  • Acted as a solutions provider to identify the key transactions across 6 modules and creating content for the same.
  • A total of 1200 key transactions was created overall working in liaison with Accenture
  • Interacted with process owners of 14 modules from SAP Thailand and SAP India in Bangkok gathering process documents and information required for the content creation by the offshore team in India
  • Identified key transactions across modules like SD, FICO, BPC, PP,PS, MM and created end user data and content for the project.
  • Worked in SIT II (System Integration Testing) environment
  • Successfully deployed solution on LMS and CMS platforms
  • Ensured zero escalations and completed deliverable within agreed timelines

Confidential

Retail Sales Head

Responsibilities:

  • Delivered 12.5% revenue growth over, against a target of 8%.
  • Subsequently delivered 14.4 % for the year, over against a target of 9%.
  • Achieved the highest total sales turnover in the country for foreign exchange during the April-May peak holiday season

Confidential

Business Analyst

Responsibilities:

  • Managing internal project for client generating revenues of $ 100,000 with a support of 7 resources
  • Customer relationship management by coordinating with support function groups, HR and Finance and the technical team for any troubleshooting through ticket resolutions in the system
  • Managed and tracked key performance indicators of each key account within the organization

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