PROFESSIONAL SUMMARY:

• Customer - focused Software professional having 13+ years of overall IT experience, with 9+ years experience in SAP Basis/NetWeaverAdministration, maintaining and supporting large/complex SAP implementation landscapes.
• Highly competent SAP Basis Consultant with extensive hands on experience in installation, configuration and administration of SAP R/3, 4.6C, 4.7D, NetWeaver 2004/2004s, Solution Manager 4.0/7.0/7.1, BI 7.0, XI/PI 7.0/7.1, Enterprise Portal 6.0/7.0, SCM 7.0, SRM7.0, CRM 7.0 and APO.
• Experience in upgrades, migrations and enhancements. Handled OS/DB migrations
• JAVA Administration by monitoring and managing of ABAP & Java stacks using NWDI, SDM, JSPM, Visual Administrator and Configtool and CCMS.
• Implementation and administration of OS(UNIX, Windows and AIX) and DB (Oracle, MS SQL Server 2005/2008 and DB2)
• Hands-on experience in post Implementation, database backup and recovery, database export/import, SAP Transport Management(STMS), performance tuning, system monitoring, develop and maintain SAP documentation and JAVA Administration.
• Experienced in installation of support packs, OSS notes, EHP, Add-ons and kernel.
• System refresh, system copy, client management and disaster recovery.
• Installation, configuration and Administration of Solution Manager including Early Watch analysis, SLA reporting, Central system monitoring, Configuration of availability monitoring.
• Acquainted with SAP security with exposure to SOX, SOD and GRC tools.
• User administration involving creation/deletion/locking/modifying users, super user privilege management, user role templates, generating reports, BI authorization, central user administration and VIRSA compliance calibrator
• Hands-on experience in database administration with installation, administration and maintenance (oracle, SQL server 2005 and DB2), network connectivity and administration in Windows NT/ 2000/2003/2008 , HP-UX and UNIX for SAP environments.
• Articulate communicator who can fluently speak the language of both people and technology, blending technical expertise with interpersonal skills while interacting with the cross-functional teams, customers and clients

TECHNICAL SKILLS:

ERP Packages: SAP R/3 4.6C/4.7D, ECC 5.0/6.0, BI 7.0, EP 6.0/7.0: SAP NetWeaver 04/04s, XI 7.0, PI 7.0, WAS 6.40, Solution Manager 4.0/7.0

Operating Systems: Windows NT, Windows server 2000/2003/2008 , UNIX

Databases: Oracle 10g/9i, MS-SQL 2008/2005, DB2

Languages: C, C++, SQL.

Tools: BR*Tools, Putty, JDBC

Others: MS Office, MS Outlook, Citrix, Remedy, Clarify, Lotus Notes

PROFESSIONAL EXPERIENCE:

SAP Basis Administrator

Confidential, Irving, TX

Environment: Netweaver Gateway 7.4, SRM 7.0 and Portal 7.4

Responsibilities:

• Installed and configured SRM 7.0 system.
• Upgraded Portal 7.01 to Portal 7.4
• Installed and configured Netweaver Gateway 7.4 system.
• Configured TMS and Managed Transports
• Configured SSO between Portal, SRM and Gateway
• Deployed ESS and MSS Business Packages
• Worked closely with Offhsore Development team to open client/generate developer key, create OSS tickets, install/configure Gateway components.

SAP Basis Consultant

Confidential

Environment: SAP ECC 6.0, MS SQL server 2005, Mobile Data Force (Point Sync Pro), Windows 2008 R2, MADCAP, MEX, MYOB, HR3, Active Directory.

Responsibilities:

• SAP system maintenance and support. Daily checks and monitoring and prepare monthly reports
• Maintain online, offline and tape backup
• Import transport requests to the target systems
• Analyzing ABAP dump, locked tables and Cancelled jobs
• Support pack up gradation
• User management which includes creation, deletion, copying of users. Assigning authorizations and handle missing authorizations
• Installation of SAP GUI and handle login issues.
• Scheduled SAP system start and stop tasks with maintenance slots
• Google migration from exchange server and integration of Google mail with Sage ERP X3.
• Day to day support of IT issues with various applications like MADCAP, Mex, MYOB, Inventory Manager, Microsoft Outlook and SAP application.
• Customization of inventory management and import the data into SAP system

SAP Basis Administator

Confidential

Environment: SAP R/3 ECC 5.0/WAS 6.40, BI 7.0, XI, Solution Manager4.0/7.0, EP 6.0, Windows 2000/2003/2008 , UNIX, Oracle 9.2.0.5/10g, DB2, SQL Server 2005, putty, remedy

Responsibilities:

• SAP system maintenance for best performance, analyze and provide solution for all the issues encountered with the systems.
• Maintain backups which are Offline, Online and redo log backups in DEV, QA and PRD.
• System and database monitoring, health checks for production and non-production systems on a daily, weekly and monthly basis.
• Maintenance of work load distribution, response time, DB load, CPU & memory utilization.
• SAP job scheduling, setup operation modes, create and maintain logon groups, RFC and Parameter Management.
• Transport Management for ABAP, BW, APO, ECC, PLM, CRM and XI servers. Doing imports to target systems both in SAP and OS level as per the schedule. Importing XI transports manually when needed.
• Replication of data sources for BW systems when needed.
• Analyzing ABAP dump, locked tables and Cancelled jobs.
• Table space extension using SAP BRTOOLS
• Preparing monthly performance reports for production systems.
• Opening OSS, WTS and Telnet connections as requested from developers for various systems
• Opening and closing the client for modifications as requested by user
• Incident management for issues which include: archive job failures, backup job failures, brconnect job failures, CCMS agents not running, SAPOSCOL not running, file system fill level status, missing database statistics, tablespace issues, Java high CPU, SAP system availability and DR log shipping
• Develop, maintain, and manage internal and external client relationships throughout the organization.
• Developed solutions for time critical tickets raised by systems and users captured by the Remedy tool and meet the SLA's
• Performed technical activities like Batch management, Database Management, Backup Management, and start and stop SAP system.
• Delivered SAP basis services and support to approximately 500 systems in multiple landscapes for Confidential, UK

SAP Basis Administator

Confidential

Environment: SAP R/3 4.6C, ECC 6.0, BI 7.0, SRM 7.1, EP 6.0 EHP 5, Windows 2000/2003, Oracle 9.2.0.5/10g, Clarify, Citrix, remedy.

Responsibilities:

• Transport configuration and management using tp and r3trans tools. Import Transport requests at SAP and OS level.
• Transitioned project with DD, GP, AP, PP phases with successful Go-Live.
• Daily health checks, maintenance of profile parameters and background jobs.
• System Refresh ctivity (every quarterly)
• Password Management(Passwords change for oracle standard users)
• Analyzing System errors & ABAP Dumps, updates, SAP locks
• Analyzing Long running jobs and spool issues
• Tablespace extension, backups and restoration using BRTOOLS
• SAP logon failure troubleshooting using dpmon at OS level.
• Database monitoring for space utilization and performance tuning
• Applying support packages using SPAM and add-ons using SAINT
• Checking for all prerequisites and applying OSS notes
• Creating and checking RFC connections
• Daily system checks - resolving the issues and directing functional issues to respective teams.
• Providing end user day to day support
• Client Export/Import, deletion and client refresh
• Implementation of VIM (Vendor Invoice Management)
• Connectivity establishment between 4.6c system and XI system
• SAN space management, tune the application for maximum capacity, manage scheduled reboots, maintenance of planned and unplanned outages, monitor events and system performance using solution manager, monitor SAP batch jobs
• Maintenance of database up and running, table space management, database shutdown and start-up.
• Scheduling online/offline backups in DB13 database calendar as well as in Brtools.
• Import portal certificates, opening connections to SAP, raising OSS messages, SAP router maintenance
• Analyzing Early Watch Report for all the dev, Qa and Prd systems
• Performed disaster recovery test and handled daily DR server monitoring using data guard and archive log gap monitoring.
• Installation and configuration and upgrade of SAP R/3 4.6C to ECC6.0.

SAP Basis / Security Administrator

Confidential

Environment: SAP R/3 ECC 6.0, BI 7.0, Solution Manager 4.0., AIX Server,Oracle 10g.

Responsibilities:

• Implemented complete user administration and handled authorization.
• Configured and developed security roles and objects for R/3 Development and Quality Server alongg with Solution Manager according to business requirements.
• Developed project plan to successfully implement latest support packs for R/3 Development, quality and production servers.
• Created and assigned Roles as per specific authorizations for FI-CO, PP and MM consultants for customization during implementation.

SAP Security Administrator

Confidential

Environment: SAP R/3 ECC 5.0, BI 7.0, CRM 5.2, APO 5.0, EP 7.0, VIRSA, AIX Server, Oracle 10g

Responsibilities:

• User administration involving creation/deletion/locking/modifying users. Handle missing authorization issues and super user privilege management
• Copying and modifying SAP provided user role templates and also created a set of custom user role templates.
• Generating reports based on requirements using SUIM and SE16.
• Analysing and fixing BI authorization issues using analysis authorization.
• Restriction of org and non-org authorization values in master and derived roles
• Installed and deployed central user administration (CUA) and used CUA to maintain users(creation, deletion, locking etc)
• User level/role level analysis to identify SOD conflicts in GRC. Proposal of change in rule set and role changes to minimize risks,
• Basis security Administration using VIRSA compliance calibrator
• Carried Mitigation control through VIRSA tool.

SAP Basis/Security Administrator

Confidential

Environment: SAP R/3 ECC 6.0/WAS 6.40, BI 7.0, PI, Solution Manager 4.0, EP6.0,Windows 2000/2003 Oracle 9.2.0.5, APO, SCM, SRM and CRM

Responsibilities:

• Implementation, installation and configuration of SAP ECC6.0, BI 7.0, EP 6.0, SRM 5.0, SEM 6.0, Solution Manager 4.0, XI 7.0, Win 2003/2000 and MS SQL Server 2005.
• Designed server architecture, performed sizingusing quick sizer.
• Upgradation of SAP support pack and kernel upgrade, OSS notes, add-ons and plug-ins
• Setup TMS and transported requests, configured and perform backup, logon groups and SAP help library
• Defined client, performed client copy, deletion, export/ import and client comparison.
• Performed Solution Manager Installation, configuration for central availability, optimization, integration and support.
• Configure and manage system profiles, work process distribution, logs, work processes, SAP instances, application servers, background jobs, alert monitors and ABAP dumps.
• Implemented user administration including creating users and roles with different transactions codes, objects and functional modules. Handle missing authorizations.
• Performed daily security checks, monitored unsuccessful logons, inactive users
• EP administration including single sign-on configuration, user mapping, JAVA user administration, export/import portal certificate and ESS/MSS configuration.
• BI administration tasks, source system connections and BExExplorer installation and troubleshooting.
• System maintenance, configuration and troubleshooting using visual composer and configuration Tools. Handled activities in NWDS for WebDynpro applications.
• Service desk configuration, transport management through Solution Manager
• Independently handled implementation and support of the entire landscape from SAP Basis perspective.

SAP Basis Associate Consultant

Confidential

Environment: SAP R/3 4.6C, SQL Server 2005

Responsibilities:

• Installed 4.6C Installation and configuration
• Handled User administration and management
• SAP Monitoring for failed background jobs, CPU utilization and ABAP dumps
• SAP daily health checks
• Handled transport management system