PROFESSIONAL SUMMARY:

• 8 years of experience as a SAP SD/Vistex consultant in both Pharma and Manufacturing sectors along with an expertise in configuring, implementing, supporting, enhancing, upgrading, testing and documenting business requirements.
• Experience in full lifecycle SAP SD implementation involving business process study, blue print phase, training, configuring, testing, documentation, enhancements and data migration based on ASAP methodologies.
• Solid experience in configuration of order - to-cash (OTC) business process with focus on areas of order management, pricing, configured available-to-promise (ATP) production allocation, delivery and billing.
• Expert in OTC, Knowledge of PRICING & Vistex Modules.
• Extensive experience in order management, pricing, shipping and billing configuration.
• Experience in creating business and functional spec using RICEFW methodology.
• Configured basic functions using condition technique, material determination, free goods, output determination and text determination.
• Experience in configuration of complaints: returns, free of charge deliveries, credit memo request and debit memo request.
• Expertise in revenue recognition including standard revenue recognition, service related revenue recognition and time relevant revenue recognition.
• Configured new MRP types for client’s business requirements.
• Experience in configuration of availability check and transfer of requirements with integration of PP and MM module.
• Thorough understanding of business processes which involves integration of SD with FICO, MM and CRM.
• Thorough understanding of SAP system from business process, cross functional and integration point of view.
• Very good knowledge of IDOCs 832, 850, 855, 856, 810, 820, 940, 945 and 997.
• Very good knowledge of EDI protocols and EDI mapping.
• Extensively worked onEDI IDOC(inbound, outbound, mapping with third party logistics service providers, IDOC monitoring, posting),ALE (distribution model maintenance, logical system, ports and partner profiles).
• Expertise in documentation and knowledge transfer.
• Coordinate efforts with the application development team on meeting new business requirements and supporting existing functionality.
• Excellent communication, interpersonal and presentation skills along with understanding dynamics of fast changing global business environment.

TECHNICAL SKILLS:

ERP: SAP R/3 4.7, SAP ECC 6.0 & Vistex modules.

ERP Applications: HANA SPS 8.

Programming Languages: C and SQL.

Database: Confidential SQL server and Confidential Access.

Confidential Office: MS Word, Advanced Excel, MS PowerPoint, MS Outlook, MS Project, Visio & OneNote.

Analytics Tools: Analysis for Office, Web Intelligence, Objects explorer, Crystal reports and SAP ByDesign.

PROFESSIONAL EXPERIENCE:

Confidential, St Dublin, Ohio

Environment: SAP ECC 6.0.

SAP SD Consultant

Responsibilities:

• Responsible for setting up customers and order to cash process for a health care company that is based in Europe along with the participation of parent company here in the USA.
• Gather customer cross reference files from parent company to run analysis on current customer data by using VSMs.
• Group the customer data according to respective parent companies and study as to how the current system of order to cash process is being implemented.
• Gather information on prospective new customers for which the order to cash process has to be implemented and analyze data using SPC.
• Contact the customers and find out if the set up at the customer end is equally capable to implement the business document flow for order to cash process.
• Confer with respective country ambassadors, technical team, supply chain users and inventory planners to tabulate individual country specific customer requirements for EDI (Electronic Data Interchange) set up.
• Conduct brain storming sessions on customer requirements and ways to procure them before the deadlines.
• Capture current business process and future state process using Visio.
• After the initial set up of the customer, map the customer details from one system to another system via EIDs (Enterprise ID) such that a single customer can be referenced across multiple systems.
• Responsible for tracking orders via a third party VAN (Value Added Network) portal and alert the customer service team when an order fails.
• Create detailed analysis on failed orders and determine the root cause of the failure.
• Responsible for sending order and shipping acknowledgements to customers via an electronic media for relevant purchase orders using VAN.
• Contact customer to make sure company has up to date information for the invoices to get processed without any failures.
• Capture details the customer is demanding to be present in various EDI messages as customer has high chances of rejecting incomplete Invoices.
• Communicate GLN (Global Location Number) details to customers in all counterpart Europe locations to access master data about all supply chain locations.
• Periodically keep checking if invoices are being created with reference to deliveries in the system.
• Responsible for checking if credit and debit memos are being created with reference to the purchase order number.
• Responsible for sending EDI messages (855, 856 & 945) manually to Spain customers via a third party VAN called EDICOM.

Confidential, St: Dublin, Ohio

Environment: SAP ECC 6.0

SAP SD Consultant.

Responsibilities:

• Involved in Go-Live support for cordis project.
• Working on service restoration incidents and user service request type of tickets and solving them efficiently on time.
• Responsible for pulling a report on failed IDOCs 810, 850, 855, 856 and later address the issues.
• Worked on define concept for pricing and Vistex related project which involved maintaining markup condition type at agreement level and the second involved maintaining ranking of customer/vendor for cost and distribution agreements in order for the expected agreement to take precedence.
• Played a key role in working with pricing technical team to understand the flow of cost and price being determined on a sales order based on a customer and material combination, tracing it all the way through to Vistex agreements along with the necessary submission requests.
• In charge for gathering requirements to prepare the Report Design Document for Shipped Not Billed Report in HANA.
• Developed complex reusable scenarios in SAP for testing the ship not billed report.
• Prepared test scripts, test plans for integration for end to end testing.
• Involved in unit testing, user acceptance testing, functional integration testing and performance testing right from preparation of test plans, integration and execution of test plans which includes recording tests results. Responsible for end user training, pre & post go-live support.

Confidential, St: St. Louis, Minnesota

Environment: SAP ECC 6.0

Sr. SAP SD Consultant.

Responsibilities:

• Responsible for gathering business requirements in order to prepare the business blue print documentation for sales orders, delivery and billing processing.
• Participated in business requirements and test plan review.
• Analyzed the existing legacy system and legacy master data files to build the conversion strategy.
• Involved in preparing business blue print documents for the business processes, business scenarios, master data and organizational units.
• Prepared functional specification documents for the customized reports and interfaces.
• Configured sales documents such as Inquiry, Quotation, Sales Orders, Delivery Scheduling, Credit management, Partner Control and Outline agreements such as Contracts and Scheduling agreements, Free Goods and Free-of-Charge deliveries.
• Configured various account groups as per customer classification and defined partner functions, maintained partner determination procedures in various objects such as customer master, sales document header & item level, delivery and billing documents.
• Involved in configuration and production support, addressed company specific issues in order management, delivery and billing areas (OTC) of sales and distribution module.
• Configured route and maintained route determination. Configured delivery processing, picking, and packing and goods issue functions.
• Defined and assigned number ranges for sales, delivery and billing documents.
• Configuration of third party order processing, delivery and billing.
• Created standard pricing procedure with different discounts/ surcharges/ rebates using condition tables, condition types, access sequence and pricing procedure determination.
• Configuration of shipping and transportation activities - processing deliveries, shipping information & analysis, batch splits, transportation, planning, scheduling and route determination - defining route, modes of transport, shipping types, routes and stages, transportation connection points, transportation groups and transportation zones.
• Developed and maintained EDI training manual and system documentation.
• Use EDI database tables that users might need in order to process a transaction.
• Encouraged and worked towards the use of XML documents for small scale trading partners and EDI for large scale trading partners.
• Small scale trading partners were able to convert the classical approach of using word, pdf documents to XML documents and then transmitting them to our EDI System.
• Written translation programs that convert EDI document into business document format by using an EDI translator program.
• Worked extensively on procurement and requirement planning and assortment planning.
• Involved in unit testing, user acceptance testing, functional integration testing, volume testing and performance testing from preparation of test plans, integration and execution of test plans along with recording the tests results.
• Prepared test scripts and plans for integration and end to end testing.

Confidential, St: RICHARDSON, TEXAS

Environment: SAP ECC 6.0.

Sr. SAP SD Consultant

Responsibilities:

• Gathering business requirements for the contract document attachment process.
• Prepare the functional and technical specification documents.
• Configuration of Billbacks module to fit the business needs based on the functional documents.
• Developed a report on Billback pricing.
• Worked on Vistex agreement rules and vendor parameter uploads.
• Developed and supported issues related to Vistex Billbacks.
• Worked on membership load, agreements, and claims (EDI 867 and manual upload).
• Worked on Vistex chargebacks and rebates.
• Good experience in Billbacks life cycle which includes reconciliation, accrual and settlement.
• Pricing management with the condition record master data.
• SAP Incentive Administration using Vistex.
• Developed program to send email with PDF attachment.
• Added custom tab to the transaction VF01 using enhancement framework.
• Applied OSS notes using Note Assistant.
• Designed technical specification documents and coded as per client requirements.
• Developed workflow to send an email whenever PO is changed.
• Worked extensively on master data, retail store logistics and POS interfaces.
• Developed ALV reports in SD and MM modules according to client requirements.
• Supported the Vistex Billback module post go-live.

Confidential, St: Redmond, WA

Environment: SAP ECC 6.0

Sr. SAP SD Consultant

Responsibilities:

• Responsible as liaison between project teams and production support, assisting with the project go live by contributing their expertise in doing things which are scalable, supportable and sustainable.
• Contributing in the project team’s driving force to implement their project.
• Involved in functional requirement specifications(FSDs) forcustomer master, quotation processing, sales order processing, consignment processing, billing, returns processing, contract processing, rebates processing, and backorder processing.
• Responsible for maintaining customer master tables within in SAP accurately and within given SLA.
• Review customer and account source documents for any deficiencies and resolve discrepancies using standard procedures.
• Involved to design and review of small enhancements and SAP production support for SAP SD Sales order functionality, agreements, contracts, invoices, pricing, BOM and product deployment modelling.
• Mapping of plants, sales organizations, distribution channels, divisions, and sales offices on SAP R/3 business model. Creation of account groups for defining partner functions for customers, vendors and other business partners. Field selections and designing screen layout for various partner functions.
• Configured order types and item categories for defining business processes/transactions based on different requirement.
• Creating EDI documents by mapping the extracted data to the elements of EDI transactions.
• Used GXS application integrator for EDI mapping and data translation.
• To resolve issue tickets raised by the users after analyzing and discussing the issue with core team and upon approval from them, developing and designing solution while continuing to ensure that it meets the business requirements.
• Working with technical consultants to generate data conversion programs to upload data. Testing data consistency with users. Supporting post implementation and helped setting up user support.