SUMMARY:

• Overall 8 years of IT experience with specialization in SAP BASIS/Netweaver Solution Manager and SAP Support
• Worked on 3 full implementation projects and has been involved in installing and supporting SAP systems.
• Installed & configured the SAP R/3, ECC, BI, EP(Enterprise Portal), SolMan & NetWeaver products on UNIX & NT environment.
• Hands on experience in configuring Solution Manager for alerts, System monitoring, Technical monitoring and Root Cause Analysis (RCA)
• Performed a Solution Manager 7.1 upgrade
• Hands on experience with applying support packs and upgrade kernel patches
• Updating technical documentation for supporting the systems
• Performed CRM upgrade from 7.0 to 7.02 ehp 2
• Installed and configured BSI TaxFactory 9.0
• Hands on experience with Supply Chain Management (SCM) Upgrades
• Hands experience with Livecache and Optimizer upgrades.
• Hands on experience with applying support patches in ABAP and JAVA systems
• Performed an ECC upgrade from ECC 6.0 EHP4 to ECC 6.0 EHP5
• Hands on experience with Change Management in SOLMAN 7.0
• Hands on experience with BW version upgrades
• Performed the SCM System upgrade from version 5.0 to 7.4 version
• Performed ECC 5.0 to 6.0 upgrade .
• Configured CHARM on SOLMAN 7.1 system.
• Setting up Single - Sign on (SSO) between Portals, R/3 and BW systems. Performed user administration related activities on the Portals side of the implementation.
• Performed client administration like Local Client Copy, Client Copy Monitoring, Client Delete, Client Export, Client Import, Locking / Unlocking Clients etc.
• Setting up and maintaining Transport Management System (TMS), Enhanced TMS and Workflow TMS.
• Applied Support packs and Add-ons / Plug-ins using SPAM/SAINT.
• Performed regular administration tasks like system profile parameter maintenance, system monitoring, work process monitoring & tuning buffers.
• Experience with scheduling Background jobs and administrating Spool jobs.

TECHNICAL SKILLS:

SAP: SAP R/3 (4.6C, 4.7, ECC5.0, ECC6.0) SAP BW (3.5 & 7.0) EP (6.0 & 7.0) & SAP Solution Manager 7.0/7.1, SAP PI 7.0, SAP CRM 7.02

Operating Systems: Windows NT, 2003, Solaris 8.x, Linux2.0 AIX 5.1,5.3,6.1,RHEL 6.0, SUSE Linux

Database: Oracle 9.2, 10.2,11 g, MS SQL Server 2000, 2005, DB2 LUW(DB6)

PROFESSIONAL EXPERIENCE:

Confidential, St Louis, MO

SAP BASIS Administrator

Responsibilities:

• Upgraded the SCM system from 5.0 to 7.03 on NetWeaver 7.4
• Upgraded Livecache to 7.9 and Installed latest Optimizer
• Hands on experience with post upgrade activities and issues handling for SCM system
• Configured Solution Manager Diagnostics.
• Worked on CHARM related activities .
• Generated stack XML for support pack upgrades
• Performed Enterprise Portal 7.0/7.31 System Copy
• Configured Single Sign on (SSO)
• Hands on experience with SUM tool
• Applied SPAM/SAINT updates for Add-On installations
• Installed and configured DAA ( Diagnostics Agents) on Solution Manager 7.1 System.
• Hands on experience with Landscape Management Database
• Experience on Solution Manager 7.1 Installation and configuration
• Hands on experience with setting up the email notifications in SCOT transaction
• Configure the Portal system by changing the property sheet in the offline editor.
• Performed the source system export for the system copy .
• Hands on support with the production environment and ticket handling using REMEDY

Environment: Solution Manager 7.1, Oracle 11g, SUSE Linux, SAP NetWeaver 7.02 & 7.31, ECC 6.0, Ehp 6, SAP SCM5.0& SCM 7.0, BOBJ 4.0

Confidential, Irvine, CA

SAP BASIS Administrator/Solution Manager Consultant

Responsibilities:

• Installed and configured DAA (Diagnostics Agents) on Solution Manager 7.1 System.
• Experience on Solution Manager 7.1 Upgrade and configuration
• Applied latest support packs for SOLMAN 7.1
• Upgraded the Enterprise Portal from
• Configured Solution Manager Diagnostics. Experience in setting up the
• System Landscape, Operation tools, Solution Reporting, Service Desk, Issue
• Management, Change Management and Work Center.
• Hands on experience with Dashboard manager, CMC, and import wizard.
• Stack XML generation using Maintenance Optimizer transaction
• Performed Enterprise Portal 7.0/7.31 System Copy
• Performed the Database cloning for building new landscapes.
• Applied Licenses for the systems in the Landscape.
• Upgraded the Java BW system from Netweaver 7.02 to Netweaver7.31
• Performed the source system export for the system copy.
• Hands on experience in installing SAP Netweaver Gateway 2.0

Environment: Solution Manager 7.1, Oracle 11g, SunOS(Solaris) (UNIX), SAP NetWeaver 7.02 & 7.31, EP 7.02 &7.31, ECC 6.0 Ehp 6, BI/BW 7.02 / 7.31, BO 4.0, SAP CRM 7.0

Florida Power and Light, Juno Beach, FL

SAP Solution Manager Consultant

Responsibilities:

• Experience on Solution Manager 7.1setup and Configuration
• Upgraded Solution Manager 7.0 to 7.1 in BOBJ BI4.0
• Upgraded the BW Java from
• Working knowledge with BOBJ dashboard.
• Setting up Root Cause Analysis (RCA)
• Troubleshooting with the help of Early Watch Alerts
• Installed Wily Introscope Manager 8.0 for SOLMAN 7.1
• Installed Introscope Agent (IS Agent for JAVA)
• Configured Contract Life Cycle Management (CLM) for SAP SRM and performed the technical configuration of SAP Sourcing
• Performed SRM upgrade from SRM 5.0 to SRM 7.0
• Experience in installation and configuration of SAP Contact Life cycle management
• Performed Root Cause Analysis (RCA),Technical monitoring, System
• Monitoring using Solution Manager
• Modified the templates in the technical monitoring according to customer requirement.

Environment: Solution Manager 7.1, Oracle 11g, UNIX (Linux), SAP NetWeaver 7.3, BOBJ 4.0, SAP PI 7.0, BW 7.0, SRM 7.0

Confidential, Atlanta, GA

SAP BASIS Administrator

Responsibilities:

• Upgraded CRM 7.0 to CRM 7.0 EHP1/EHP2
• Upgraded kernel to the latest patch
• Clients Maintenance i.e. Local / Remote Client Copy
• Applied support packs using SPAM/SAINT
• Applied OSS using the T - code SNOTE.
• Downloading s/w patches from OSS. Getting the latest release, installation and upgrade information
• Performed Enterprise Portal upgrade from EP 7.0 to EP 7.3
• Performed an ECC upgrade from ECC 6.0 EHP4 to ECC 6.0 EHP5
• Performed a Homogeneous system copy of the Solution Manager system.
• Printer/Spool Admin. using SPAD & Spool Trouble-shooting using SP01
• Instance Profile Maintenance using RZ10
• Handling tickets for the Production Servers
• Hands on with Performance tuning
• Analysis of ABAP dump and corrective action
• Monitoring of the System trace/logs and lock entries
• Daily Request Release & Transport to Prod. Server
• Documented SAP administration standards, policies and procedures.
• Defined Job profiles for various Functional Areas
• Created and Maintained User Master records
• Working experience with SOLMAN Change Management
• Posting System Messages
• Installed SAPGUI, patch uploading, client copy, kernel upgrade, performance tuning, backup & performance monitoring of R/3.
• Transporting the transport requests from development to quality server.
• Configuring the backend systems in EP and configuring the RFC between
• EP 6.0 and BW servers.
• Performing the system copy from development to quality server.
• Creating roles and profiles to the end users.

Environment: SAP ECC 6.0, CRM 7.0 EHP1/EHP2 on AIX, DB6/DB2 LUW/UDB, Solution Manager7.0&7.1 on DB2 AIX, BW 7.02/7.31

Confidential, The Woodlands, TX

SAP BASIS Administrator

Responsibilities:

• Performed Technical Upgrade on the R/3landscape from ECC5.0 to ECC 6.0 EHP5.
• Basis Team Member for SAP ECC & SAP EP (Enterprise Portal) Implementation projects with SAP EHP5 FOR SAP NETWEAVER 7.0.
• Assisted and helped the teams in order to successfully migrate the data center .
• Installed and Configured BSI TaxFactory 9.0 on the HR System.
• Configured SSO (Single Sign On) between ECC, Portal & ERP systems.
• Performed monitoring on BI, EP and ECC systems for performance & day to day maintenance of all the systems.
• Performed Client Administration activities - local client copies, remote client copy and client export and client import activities.
• Involved in the technical upgrade from ECC 5.0 to ECC6.0 EHP5
• Applied OSS notes manually as well as using Note Assistant (SNOTE)
• Configure the Portal system by changing the property sheet in the offline editor.
• Performed the source system export for the system copy .
• Performed Support Packs application activities such as SPAM/SAINT updates, applying support packs, SPAU and SPDD resolutions, add-on/plug-ins installation etc.
• Documentation on SAP Installation, Support Pack Installation, Kernel Upgrade, SNOTE, System copy, Performance monitoring and tuning, TMS, Client Administration and Solution Manager .
• Maintained User Master Records includes creating User ID, assigning Roles, copying, renaming, change password, locking and unlocking, etc. using SU01.

Environment: SAP ECC 6.0 EHP5 on Windows SQL 2008 R2, Solution Manager 7.0,EP 6.0, BW 7.0, BSI Taxfactory 9.0

Confidential

SAP R/3 BASIS Administrator

Responsibilities:

• Clients Maintenance i.e. Local / Remote Client Copy using SCCL / SCC9
• SPAM Upgrades to ver.37, SAINT Installation
• Involved in the upgrade of EBP 3.0 to SRM 5.0
• Hot Patches updating for BAS,ABA & APL from level 11 to 50
• Created Users Masters using SU01
• Password change of SAP* & DDIC
• Performed the installation of the Oracle database
• Configure OSS and Daily Posting to OSS
• Downloading s/w patches from OSS. Getting the latest release, installation and upgrade information
• Printer/Spool Admin. using SPAD & Spool Trouble-shooting using SP01
• Instance Profile Maintenance using RZ10
• Transaction Codes Maintenance using SE93
• Oracle Tablespace Administration using SAPDBA Tools
• Daily Archive and Weekly full backup of using SAPDBA / DBA Planner DB13
• Daily DB Monitoring of SAP System using SSAA i.e. Systems Administration Assistant SM21,ST22,SM50,SM02,DB02,DB12,DB13, & CCMS
• Analysis of ABAP dump and corrective action
• Monitoring of the System trace/logs and lock entries
• Daily Request Release & Transport to Prod. Server
• Documented SAP administration standards, policies and procedures.
• Performed user administration for 40 users, created authorization profiles, Activity Groups and Users.
• Defined Job profiles for various Functional Areas
• Created and Maintained User Master records
• Utilization of SU53, System traces and Debug utilities to
• Optimize authorization checks
• Customized User Logon Controls
• Configuration of Profile Generator
• Transporting of Authorizations and Users Master Records across clients
• SAP GUI Installation on clients and rollouts.
• GSX Team on First Level Support
• Posting System Messages
• SPOC for Escalations and Reporting
• ADS Configuration
• ESS & MSS Configuration
• Apparel & Footwear IS Add-on, Real Estate Flexible Investment Configuration
• Changed and transported the system.
• Group maintenance and modifications.
• Installed SAPGUI, patch uploading, client copy, kernel upgrade, performance tuning, backup & performance monitoring of R/3.
• Print troubleshooting.
• Installation and configuration of Development and Quality Servers on ECC6.0,Prodution server is yet to setup.
• Installation and configuration of SAP Best Practices for Fabricated Metals on ECC5.0 and Upgrading the Development server from ECC5.0 to ECC6.0.
• Installation of CRM 5.0 development server
• Installation and configuration of CRM Best practices on the CRM development server.
• Middleware configuration between ECC6.0 development server and CRM5.0 development server
• Transporting the transport requests from development to quality server.
• Installation of development and quality servers on ECC5.0.
• Installation of EP6.0
• Configuring the backend systems in EP and configuring the RFC between EP6.0 and BW servers.
• Installation and configuration of SAP Best Practices for Med-devices and Best Practices for Hi-tech on the development server.
• Performing the system copy from development to quality server.
• Configuring TMS
• Setting up output devices.
• Creating roles and profiles to the end users.

Environment: SAP R/3 4.7, Oracle 9.2, SAP ECC 6.0 on UNIX, CRM 5.0, Oracle 9.2, SAP ECC 5.0, EP 6.0, SRM 5.0