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Sr. Technology Manager Resume

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San Francisco, CA

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PROFESSIONAL PROFILE:

Confidential is a Sr. Technology Manager. He has worked in the consumer packaged goods, specialty chemicals, services provider and manufacturing industries, providing business process re - engineering and customer facing solutions. He has contributed as a project manager, team lead and a business analyst. Previously, Confidential was employed as a Pilot and Base Lead for a number of aviation management companies, where he flew missions for media, offshore and EMS customers. Confidential has an excellent project execution track record and is a team player with good leadership, strong communication and analytical skills.

EMPLOYER HISTORY:

Confidential, San Francisco, CA

Sr. Technology Manager

Responsibilities:

  • Project Manager for 2 simultaneous JAVA and Alfresco projects within a federal agency
  • Projects are managed based on AGILE Scrum methods
  • Responsible for assisting with business development / recruiting resources efforts in the firm
  • Contributes to a number of internal projects and acts as a SME for CRM related activities

Confidential, New York, NY

Sr. Managing Consultant - SAP Customer Relationship Management

Responsibilities:

  • Managing consultant for CRM and SAP implementations
  • Responsible for business development efforts in the Distribution Sector of the SAP CRM practice
  • Responsible for 8 direct reports within the SAP CRM Practice

Confidential, Dallas, TX

SAP SD / CRM Consultant

Responsibilities:

  • CRM Project Manager for projects in the US and Canada
  • Responsible for configuration of R/3 and CRM systems
  • Responsible for client liaison and retention efforts

Confidential

SAP SD / CRM Team Lead

Responsibilities:

  • Managing consultant for SAP CRM MSA operational and enhancement projects
  • Responsible for extended team of 14 business resources in US and Europe
  • Lead Functional resource for 1500 user group in Mobile Sales

Confidential, Philadelphia, PA

Manager - Customer Relationship Management

Responsibilities:

  • Managing consultant for CRM and SAP implementations
  • Responsible for business development efforts in CRM practice
  • Responsible for alliance programs related to CRM

Confidential, Chadds Ford, PA

Sr. Consultant - Customer Relationship Management

Responsibilities:

  • Project Lead for an SAP CRM Internet Sales and Service implementation.
  • Functional Lead for SAP CRM Mobile Sales Implementation
  • Instructor for Siebel, SAP and Baan classes at Partner University

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