SUMMARY

• Plans, Manages, Leads, Directs and is Hands On for Information Technology Deployments, Cutovers, Conversions, Integrations, Migrations, Releases, Upgrades, Change Management and Support.
• Functions as Project, Program or Delivery Manager.
• Strategic and Tactical I/T Management.
• Manages and reports project metrics and financials.
• Creates and maintains Project Plans and Program Master Schedules.
• Solid track record of Information Technology management, implementation, data migration, upgrades and development. Global Templates and Roll Outs. Americas, EMEA and APAC. SAP Integration and Transition. Delivers Enterprise Class and Mission Critical Applications.
• Waterfall and Agile Methodology.
• ASAP Methodology, Best Practices, and Business Blueprinting.
• Full life cycle Information Technology experience - end to end implementation, from Blueprint to Project Close and Production Support.
• Implementation and Rollouts - 8 full life cycle SAP implementations, including 4 Business Intelligence (BI/BW/BOBJ) projects.
• Identifies Requirements and Manages Scope, Quality, Schedule, Budget, Resources, Risks and Stakeholder Expectations.
• Manages all phases of the SDLC - Planning, Analysis, Design, Construct, Testing (UAT), Data Migration, Production Cutover and Post Go-Live Support.
• Enhancements and Upgrades - Manages the system aspects of Periodic Upgrades, Business Unit Realignments, Systems Integration and Business Unit Merger, Acquisition and Divestiture.
• Works closely with BASIS team on updates, security and system monitoring.
• Leads and Manages Solution Workshops.
• Builds positive relationships with the business community and interfaces with the Project Management Office (PMO).
• Excellent verbal and written communication skills.
• Initiates, Plans, Executes, Monitors and Closes Projects.
• Manages Scope, Time, Quality, Governance, Risks, Procurement, Communication, Stakeholders and Finance.
• Performs Project Planning, Change Management, Issue Management and Integration.
• Weekly and Monthly Status Reporting at Steering Committee, Stake Holder, Manager and Project Team levels.
• Onshore and Offshore Development and Support Management.
• OTC/O2C, PTP/P2P, RTR/R2R and RTC/R2C.
• MDM (Vender Master, Material Master, Customer Master).
• ITSM/ITIL Methodology. RACI, Manage and meet Service Level Agreements (SLA).
• Understanding of Accounting IFRS, US GAAP and SOX.
• Experience with entire Microsoft Office Suite including Microsoft Project, Power Point and Visio.

TECHNICAL SKILLS:

HANA Studio: Modeling.

ERP/ECC modules: FICO, SD, MM, WM, SRM, SCM, CRM, APO, BPC.

Processes: OTC/O2C, RTR/R2R, RTC/R2C, Logistics.

Implementation and customization: Data migration and conversion.Systems Integration.

Held positions of Project Manager: Team Leader, Mainframe Developer, Programmer/Analyst, Systems Analyst, Systems Consultant, and Technical Trainer.

Other Languages and Databases: MVS, COBOL, RPG III/IV, Assembler, CICS, DB2, QMF, VSAM, IMS DB, IDMS, TSO, ISPF, JCL, IDCAMS, UNIX, SAS, Oracle, SQL/SQR, MQSeries, SAS, Easytrieve, PanAPT, Librarian, Endeaver and File Aid.

PROFESSIONAL EXPERIENCE:

Confidential, Alpharetta, GA

SAP Project/Program Manager

Responsibilities:

• Managed upgrade from SAP ECC5 to SAP ECC6/EHP7.
• Managed the upgrade of Oracle database from 10 to 12c.
• Managed the upgrade of SAP PI 7.1 to 7.4.
• Managed the operating system change from Windows to SUSE Linux.
• Managed the green field implementation of SAP BW/BI 7.4.
• Agile management of customer facing Return Merchandise Authorization system.
• Prepare and maintain detailed project plan, schedules, tasks plans by teams.
• Managed all project phases and toll gates.
• 4-Blocker project status reporting.
• Steering committee and executive presentations.
• Create standard templates for use by the PMO.

Confidential, Lawrenceville, GA

SAP Consultant/Manager

Responsibilities:

• Ownership of all SAP functional design, configuration and maintenance decisions.
• Implementation of SAP HANA.
• SAP Landscape Transformation (SLT) to create real time sales feeds from Broadvision (web sales) and standard SAP ECC tables (fax and phone sales).
• Used the SAP HANA Studio to create new data models in HANA.
• Used SAP Lumira to consume data created in the new models.
• Managed team of Business Objects Data Services (BODS) developers to create batch jobs for moving Financials Data to HANA S/4 including G/L, A/P and A/R.
• Sales and Delivery (SD/OTC/ATP), Supply Chain (SCM), Finance and Controlling (FICO), Warehouse Management (WM), Materials Management (MM).
• Integration of SAP, 3rd party software, EDI, Oracle, WMS and Mainframe for Affiliates, Internal and External systems.
• Business Intelligence Dashboards and Data Visualization.
• Supply Chain (SCM) pre-sales consulting of Ryder I/T solutions.
• Evaluate potential client’s Request for Proposals (RFP) and Request for Solutions.
• Coordinate with Sales and Marketing teams to prepare appropriate response and cost estimates.
• Participate in business exploration activities with new clients.
• Assist on Legal Agreements, Top Line Agreements, and Statements of Work (SOW).
• Scorecard and Key Performance Indicator definitions for internal and external customers.
• Manage the Information Technology aspects of acquiring new business.
• Coordinated I/T efforts to onboard an international snack maker’s logistics to the Ryder ecosystem. Confirmed additional revenue - $20 MM.
• Created I/T roadmap to onboard the logistics and parts management for a North American beverage distributor. Potential additional revenue - $30 MM.

Confidential, Roswell, GA

Program Manager Consultant

Responsibilities:

• Managed Global Data Center Consolidation Project for 12 Corporate Functions Portfolio applications.
• Managed transition of I/T operations, support and development from multiple vendors to GM internal staff.
• Created and Managed Project Approach, Milestones, Issues and Risks, Communication Plans, Resources, Vendors and Service Providers.
• Utilized GMenABLE (AGILE) methodology for transformation and customization.
• Data, Hardware, Software, Middleware, SAP, PeopleSoft HCM, COTS, Unix/Linux, Web, and Mainframe applications migrated from 23 physical data centers to 2 dedicated data centers and multiple virtual servers. Savings over $100MM.
• Removed/Reduced costly Shadow I/T, saving over $10MM.
• Managed multiple platforms and Databases - SAP, Web, WebLogic, Client Server, Linux/UNIX, Mainframe, DB2 and Oracle.
• Upgrade of SAP Automotive Industry SCM (SD, MM, and PP) modules.

Confidential, Atlanta, GA

Manager SAP Global BI and Analytics SAP BW/BI

Responsibilities:

• Support/Develop Global SAP BI, Business Objects and ERP applications.
• Management roles in Project Veritas and Gemini.
• Managed configuration and Integration of SAP ERP (ECC) and SAP BI/BW/BOBJ.
• Managed semi-annual, quarterly, and monthly upgrades and releases.
• Managed periodic upgrades and cutover of SAP BI, Vistex and other 3rd party interfaces.
• Support Backend Integration and Frontend Reporting.
• Managed a team of 19 on and off shore resources.
• Managed Business Intelligence (BI/BW) Team, providing front-end and back-end Support, Enhancement, and Project services.
• Co-managed BASIS, Security and Enterprise Monitoring.
• Coordinated in-house and outsourced resources relating to configuration management/support
• Coordinated and Lead Onshore and Offshore teams in development and 24/7 support environment.
• Manages the integration and data migration of acquired brands, bottlers, and subsidiaries into the IT Landscape.
• FICO (COPA, GL, AP, AR) and BPC 10.1 (FDW) - Financial Data Warehouse.
• Sales/OTC (SD, Vistex Rebates, KONA Agreements with VBRK/VBRP).
• Planning (APO/DP/SNP), International Supply Chain (SCM), CRM, Logistics (TMS), Trade Promotion Management (TPM), Marketing/Merchandising, and HCM.
• Implementation of Vistex into the SAP Landscape.
• Managed the development of BW/BI Data Store Objects, Info Cubes, and ETL processes, Data Mapping and BEx/BOBJ 4.1 WEBI Reports. BIA/BWA - Business Warehouse Accelerator.
• ITSM/ITIL Methodology. RACI, Manage and meet Service Level Agreements (SLA).
• MDM and Data Harmonization - Single view of Customer, Vendor and Materials.
• Legacy system and Teradata integration with BW/BW.
• Root cause analysis and problem resolution.

Confidential, Saint Paul, MN

Program Manager/Architect SAP End to End Landscape

Responsibilities:

• Full Life Cycle implementation, Integration and Deployment/Cutover.
• SAP BW InfoCubes, DSO (Data Store Object), and DTP (Data Transfer Process) modeling and design.
• SAP BI BEx, Portal, Business Objects WEBI.
• SAP Studio Modeling - Managed HANA Pilot Project.
• IS Retail, SD/OTC, SCM/SCEM, SRM, CRM 7.0, FICO (GL, A/P, Tax, Costing), COPA, CCA, Procurement (PTP), Spend Analytics, Purchasing Metrics, Logistics.
• Custom and Standard Extractors.
• Data Integration and Conversion with LSMW and DataStage ETL.
• User and Stakeholder interfacing.
• User Acceptance Testing (UAT) and End user training.

Confidential, Minneapolis, MN

Program Manager/Architect SAP End to End Landscape

Responsibilities:

• Full Life Cycle and Global Template Rollout and Deployment to Mexico, Canada, China and Turkey.
• SAP BI Analysis and Design, Gap Analysis, Creation of Functional and Technical specifications.
• SAP BI BEx, Portal Business Objects, Universe Designer, Crystal Reports, and Xcelsius.
• IS Retail, Distribution, Supply Chain Management, and Financials.
• MDM and Master Data Consolidation (Customers, Vendors, and Materials).
• Custom Extractors and 2LIS Extractors.
• SD/OTC (Sales, POSDM), FICO (GL, AP, AR, CCA, Costing, COPA, Tax), CRM 6.0 (Promotions and Campaigns), SCM/SCEM, Logistics, MM, and IM/WM.
• Data Integration and Conversion with LSMW and DataStage ETL.

Confidential, MS

SAP Senior BI Analyst/Architect

Responsibilities:

• SAP BI Requirements Gathering, Created BI Query/Report and Portal specifications.
• FICO (GL, COPA, Costing, PCA), MM, and SD/OTC (Sales and Delivery).
• Planning BPC 7.5, APO(DP/SNP), PP.
• SAP BI Front End Development (BEx Queries, Web Application Development).
• Upgrade BW from 3.5 to 7.0.
• Performed Analysis of current BI and ECC implementation and implemented enhancements.
• Gathered Reporting Requirements from Stakeholders and Subject Matter Experts.
• Created revised BI Reporting Solution Architecture for SAP SCM. SD, MM, PP and FICO modules.

Confidential, Pontiac, MI

SAP BI Program Manager

Responsibilities:

• Management role in GFIMS Project - Global Financial Indirect Materials System.
• Global Implementation and Deployment - Europe, Asia Pacific, Latin America, Africa and the Middle East.
• Use of NW2004s Administrator Workbench for Business Intelligence (SAP BI).
• Use of NW2004s Portal Content Developer and Visual Composer for Portal Development.
• Define and Design SAP Global Core, Regional and Local Requirements.
• Upgrade BW 3.5 to BI 7.0.
• Consolidation of multiple BW environments.
• Business Objects Universe Designer.
• Integration with FICO (GL, AP, AR, COPA), SD, MM, PP, PM and HCM/HR.
• FICO Chart of Accounts, Costing, Cost Center, Profit Centers and Balance Sheet, P & L Statements.
• BPC 7.5 (FIM) - Financial Information Management Consolidation, Logistics.
• Master Data Management (MDM), Master Data Consolidation. Data Mapping, Data Migration and Data Conversion.
• Responsible for SAP BI/BW and Data Migration/Conversions/Interfaces.
• Configuration of FICO, MM, SD and BI.
• Integration with OTC, FICO, SD, MM, PP and HCM/HR.
• SAP HCM/HR (PA, OM, BN, PY, PT).
• Developed in SAP modules: BW, MM, PP, SD, FI/CO, and HCM/HR.
• Developed BW Payroll, Benefits, Time and Attendance, Personnel Administration, and Organizational Management.
• Technical development and functional modifications - FICO, SD, MM, PP/PDC (Shop Floor Control), and interfaces.

Confidential

SAP Deployment, Integration and Cutover Manager/SAP BW 3.5 SAP, R/3 4.7

Responsibilities:

• Managed the full life cycle implementation of SAP R/3 and SAP BW for divisions in the Asia Pacific region.
• Managed team on 3 US based consultants and 13 employees in Malaysia.
• Implementation of BI/BW, FICO, SD, MM, PP, Fleet Management (Logistics).
• Planning (APO/DP/SNP).
• Data Integration and Conversion with LSMW and DataStage ETL.
• Managed the Deployment of IS Retail for R/3, and NetWeaver.
• Managed the Configuration of BW using Data Warehousing Workbench.
• Managed the Developed of Queries and Reports in BEx.
• Managed the Creation of SAP BW 3.5 Info Cubes, ODS, and Queries.
• Managed the Development of SAP SCM/SCEM, SD, MM, PP, IM/WM (Logistics). SAP HCM/HR - (PA, OM, BN, PY, PT).

Confidential, Cleveland, OH

SAP Technical Manager

Responsibilities:

• Full life cycle implementation.
• Supervised 5 consultants in the US and coordinated the activities of 12 members of the Manila offshore team.
• Technical development and functional modifications - FICO, SD, MM, IM, and WM.
• Full life cycle implementation.
• Managed 8 BW and ABAP developers at 2 US locations and 1 offshore location.
• ASAP methodology.
• Technical development and functional modifications – OTC, PTP, MM, SD, IM/WM, FI/CO, Vertex, and QM.
• Data Integration and Conversion.

Confidential, Cleveland, OH

SAP Systems Analyst/Consultant

Responsibilities:

• Performed analysis, design, testing (UAT), and problem resolution.
• Technical development and functional modifications – FICO, SD, MM, PP, PM, QM, IM/WM, Transportation Management and EDI.
• Coordinated offshore development and maintenance.
• Involved in the full life cycle deployment and implementation of SAP R/3.
• Technical development and functional modifications – MRO, PM, SD, MM, PP, and FICO.
• Performed analysis, design, and testing.
• Performed Master Data Migration/Conversion.
• Full life cycle SAP implementation and Deployment.
• Performed Master Data conversion from IBM Mainframe and HP UNIX systems to SAP.
• COBOL, CICS, VSAM, DB2, UNIX development.
• Systems Analysis, High Level Specification, Detail Specifications and Technical Design.