Objective

• Multi-platform Senior Technical Architect seeking to leverage 14 years IT experience, 10 additional years business operations management experience and Economics degree for permanent leadership role combining Enterprise Architecture direction and consulting, business development and staff development. Experience includes 6 full-lifecycle SAP implementations and 12 SAP application release Upgrades.
• Accomplishments last 5 years
• Delivered Netweaver Business Warehouse powered by SAP HANA solution, including SAP BusinessObjects Business Planning and Consolidation and Spend Performance Management applications
• Delivered Private Cloud-based SAP Business Intelligence / Enterprise Information Management architecture and landscape
• Delivered Governance / Certification Accreditation solutions in collaboration with CSC Global Network Security, resulting in streamlined, effective processes and positive C A
• Developed a Global, leveraged technical support model leveraging ITIL-based SAP Solution Manager processes and technology
• Collaborated with Internal and External Audit teams and SAP Application Delivery teams to develop, employ and enforce SOX- and ITIL- compliant processes, resulting in no repeat findings in 5 years
• Delivered Web Services architecture for Electronic Invoicing
• Delivered technical architecture and implementation for SAP BOBJ Data Services ETL engine
• Collaborated with SAP, CSC Basis and CSC Infrastructure to provide technical hardware and network architecture for several projects, notably a SAP Global HR system
• Kept CSC SAP systems upgraded to current software releases with minimal service impact and low project costs

Skills

• Certification SAP Certified Technical Consultant Netweaver 2004, Enterprise Portal, Knowledge Management and Collaboration
• Platforms - UNIX HP-UX, AIX, Solaris , Linux, MS Windows Server, MCSE Certified on Windows Server, Internet Information Server IIS , VMWare.
• Applications/ RDBMS SAP Netweaver Basis ECC/BW/BI//HCM/PI/EP/CRM/SRM , SAP BusinessObjects Platform, Oracle 8i/9i/10g/11g DBA, IBM DB2 UDB and DB2/390, MS SQL Server 2000-2008, Sybase ASE
• Programming - Visual Basic, Java, C , SQL, ABAP, Rational Clearquest and Clearcase, Rational Rose, C shell and Korn shell scripts
• Networking - HP Openview VPO, OmniBack and Asset Manager , Tivoli, HP ProCurve switches, Cisco routers, Raptor firewall, MS RAS, TCP/IP
• Tools SAP BI Tools, SAP Solution Manager, Tivoli, Veritas Storage Foundation, VCS, MSCS, Remedy, Visio, MS Project
• Teaching - Able to effectively and enjoyably teach and coach staff, peers and team members.
• Communication - Able to listen, interpret and present company plans and objectives to field personnel. Able to give meaningful feedback to members of the corporate team. Written communication is clear, concise and impactful.
• Planning/ Organization - Able to structure tasks and methods for efficient completion using various tools.
• Business Development / Customer Service - Able to interpret customer requirements into available products and services and present to the customer's satisfaction.

Confidential

• Responsibilities include technical architecture design and decisions for the CSC Account SAP Program, collaboration with other architecture domains application, business, data on the account and outside the account, and collaboration with CSC's Financial Transformation Program Architects, Solution Leads and Program Management for project delivery. Responsibilities also continue to include working with the CSC Global SAP Basis leveraged delivery group and other leveraged technical services. Led deployment teams and had direct participation. Notable items:
• Cloud Infrastructure:
• The CSC Financials Transformation program involved re-implementing Financials systems and processes with CSC Private BizCloud infrastructure based on VCE vBlock. Landscapes for the following current-release SAP applications were deployed: ECC, CRM, BI/BW on HANA, NW PI, NW Ent. Portal, NW IDM see detail below .
• SAP Business Intelligence / Big Data:
• Delivered a distributed, scalable, highly available BI architecture including SAP BusinessObjects Enterprise 4, Enterprise Information Management applications Data Services and Information Steward with Data Quality Management, Business Planning and Consolidation, Spend Perfomance Management and Netweaver Business Warehouse 7.31 on HANA. Migrated from BW-Oracle to BW-HANA.Led the effort to implement HANA Technical Data Center Integration, supporting HANA on customer vBlock.
• Solution Manager / ITIL:
• Migration of ITSM and ALM processes from Lotus Notes technology to Solution Manager 7.1 SP10. The technical team collaborated with Application Service Managers to implement IT Service Management with Service Desk. Collaborated with SAP to expand Technical Operations capability.
• System Certification and Accreditation:
• Advised and participated in efforts to achieve CSC C A with Technology Models and security documentation approved by CSC's Cybersecurity group, base d on prior experience below.
• Identity and Access Management:
• Consulted on integration of Infor ApprovaOne and SAP NW Identity Management for SAP provisioning and compliance.

Confidential

• Responsibilities include technical architecture, technical operations and staff oversight for several up to 16 large, distributed SAP landscapes comprising CSC internal SAP systems. Managed 30 Basis engineers in North America, Europe and Asia, and collaborated with a team of several hundred global professionals across CSC. Developed a new Global support model leveraging central Solution Manager. Evaluated and recommended several SAP and third-party software and hardware products for inclusion in the CSC architecture. Platforms under management include Unix/Oracle and Windows/SQL. Other responsibilities include SAP Security and Governance IT Service Management Incident Management and Change Management, backup/recovery/DR documentation. Notable items:
• SAP ERP:
• Validated and Oversaw a project to secure a ECC6/HCM system using Vormetric database encryption, IBM Guardium DB access control and SAP SNC.
• Validated and Oversaw the Upgrade of a 2TB, 30000 user ERP/HR system from R/3 Enterprise 4.7 to 64-bit Unicode Netweaver ECC6 ABAP on Solaris/Oracle.
• Validated and Oversaw the Upgrade of a separate 1TB, 15000 user ERP system from R/3 Enterprise 4.7 to 64-bit Netweaver ECC6 ABAP on Solaris/Oracle.
• Validated, Oversaw and Executed the Upgrade of a 20000 user ERP/HR system from ECC6 ABAP Java to EHP4 on Windows / SQL, with SAP AGS coordination. This was one of the first such upgrades performed globally.
• Validated and Oversaw the specification, selection and deployment of new Sun hardware for CSC's 2 primary ERP system landscapes, to replace existing Sun servers.
• SAP Business Intelligence:
• Validated and Oversaw the specification, selection and deployment of new Sun hardware for CSC's SAP BW system landscape, to replace existing Sun servers.
• Performed a preliminary performance review and proposal for SAP BW, leading to the formation of a BW performance optimization team to coordinate with Basis.
• Performed Technical Specification and Installation of a SAP BusinessObjects Data Services ETL environment on Solaris/Oracle, to be used as a staging point for custom reporting integrations, primarily Cognos.
• SAP CRM/SRM/PI:
• Oversaw the Upgrade of a 1300 user SAP CRM system from CRM4 to CRM2007, then to CRM 7.
• Planned Enterprise Portal integration for a SRM upgrade from SRM 4 to SRM 7
• Performed Architecture Specification and Installation of a SAP Web Dispatcher environment to support electronic invoicing via SAP PI. Subsequently expanded the architecture to provide reverse proxy service for all internal SAP systems.
• Led and participated in the technical operations and upgrade of SAP XI 3.0 to PI 7.11.
• SAP Enterprise Portal:
• Analyzed and addressed performance issues relating to SAP Enterprise Portal EP 7.0.
• Integrated SAP Enterprise Portal with SAP applications ERP / HR, BW, CRM, SRM .
• Led a team to deliver redesign of the EP environment with VMWare.
• SAP Solution Manager:
• Full Lifecycle Implementation
• Introduced Global Basis Team to SAP Solution Manager 7, managed landscapes and provided performance / availability reporting under Technical Operations.
• Upgraded Solution Manager to Solution Manager EE, then to 7.1.
• Designed and implemented EarlyWatch alert reports, SLA reports, Diagnostics and Monitoring, CCMS alerts for Central System Administration, replacing manual health check processes with centralized, streamlined, consistent and documented monitoring.
• Configured Solution Manager WorkCenter roles for Basis team.
• Designed and configured Solution Landscape in accordance with business operation of the SAP landscapes.
• Planned and completed Proof of Concept for ITIL-compliant ITSM deployment of Service Desk / Incident Management and Change Management
• Developed Reverse Business Engineering capability with Solution Documentation Assistant and evaluated third-party RBE solutions for extended functionality. Installed and integrated ARIS Business Server.
• SAP Operations Management:
• Managed SAP License Audit function using SAP License Administration Workbench and provided analysis to Corporate CIO.
• Prepared and presented Change proposals for divisional and Corporate CIO review. The process included impact assessment and risk evaluation.
• Delivered formal appraisals to Basis engineers annually, and helped plan their career development.