Instructional Assistant Resume

SUMMARY

Overall 5 years of professional experience which includes 2 years of full time work experience as a SAP Functional Consultant, 2 years of graduate work experience as an Instructional Assistant and 1 year of Internship in Quality and Manufacturing.Certified in Lean Six Sigma Green Belt.
Experienced SAP ERP Functional Consultant at Confidential .
Contributed to 2 Full life cycle Implementation and support projects in SAP ERP ECC 6.0 with leading clients Johnson&Johnson.
Strong understanding of business processes related to various product manufacturing and service industries.
Worked in developing enhancements as per the business requirements.
Involved in service request management, incident management, configuration management, development of test cases on HPQC.
Expertise in ticketing systems and tools such as CQC, SAP Solution Manager, Predictive Analysis, MS Project, MS Excel.

PROFESSIONAL EXPERIENCE

Confidential

Instructional Assistant

Responsibilities:

SAP instructor for undergraduate course Supply Chain Simulation, in - charge of simulations in SAP R/3 and data analytics.
Build Dashboards using Excel and SAP and help students make strategic business decisions based on simulation data.
Assisting professor in designing and evaluating work assignments, grading and proctoring the exams and quizzes.

Confidential

SAP SD Consultant

Responsibilities:

Extensively worked on areas like configuration of enterprise structure, master data issues, sales, pricing, output determination, sales documents, delivery documents, billing documents, aggregate invoices, intercompany sales, third party sales.
Worked on requirement gathering, documentation & project preparation by analyzing the AS IS processes to create reengineered TO BE processes based on requirements and best practices in SAP.
Carried out configuration and customization in SD module - organization structure, order management, account determination, credit management, batch determination and partner determination.
Developed test cases in HP Quality Center to run unit tests and integration tests.
Worked on cross functional integration with MM, PP, FI and interfaces using EDI through Idocs.
Hands on experience in handling service tools like solution manager, CQC and HPQC.
Analyzed and resolved production support issues with high quality deliverables.
Configured the system to meet requirements of the client and worked on change request management.
Responsible for training and providing knowledge transfer to new incoming graduate hires.
Coordinated with technical consultants for code changes, implementation of new layouts, process modifications and testing.
Prepared user manuals of different enhancements and provided user training.
Generated functional specifications for the enhancements.
Involved in assignment of roles to the respective key users and end users.
Worked on manufacturing of steam and gas turbine blades using CNC 5 axis milling machine.

TECHNICAL SKILLS

ERP: SAP ECC 6.0

SAP: Functional Modules SD, MM, PP, FICO

Unix/ Linux: Solution Manager, CQC, SAP Predictive Analytics, HPQC, MS project, MS Excel, Minitab, AutoCAD

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