SUMMARY

• SAP Basis Consultant with 7 years of extensive experience in SAP Basis Administration and Security, Portal Administration, and Solution Manager Operations.
• Extensive BASIS Administration experience with SAP R/3 versions 4.6C, 4.7EE, ECC 5, ECC 6, NW 2004/2004s products Enterprise Portal 6.0/7.0, BI 3.5/7.0, Exchange Infrastructure 3.5, PI 7.0/7.1, CRM 5.0/6.0/7.0, SCM 5.0, SRM 5.0/6.0, Solution Manager 7, GRC 4/5.1/5.2 and Enhancement Packages (EHP) on all relevant products.
• Experience with full life cycle implementations of SAP (OS, DB, SAP and Post Installation), system landscape redesign, Instance design & optimization, performance tuning and load balancing and also providing production support in some projects on multiple platforms.
• Strong experience in set up of Solution Manager System and Early Watch Alert Reporting, Service Desk, Central System Administration, Change Request Management and Maintenance Optimizer (MOPZ).
• Experience setting up Wily Introscope and Solution Manager Diagnostics (SMD), configuration of the System Landscape Directory (SLD) and Netweaver Administrator (NWA).
• Experience with deployment of ESS/MSS packages and Netweaver Developer Studio (NWDS).
• Administration using tools Config Tool, Visual Administrator, SDM and JSPM for problem diagnosis.
• Experience with the set - up of CTS+, Transport Management System (TMS) and Netweaver Development Infrastructure (NWDI) for the ABAP and JAVA stacks for change migrations.
• Strong expertise in Single Sign On for Portal using Logon Tickets and UIDPW.
• Experience with all aspects of SAP Basis Administration including Client Copy/Export/Import, TMS Configuration, Applying Patches & Add-on’s, Spool Administration, CCMS, Operation Mode, Background Jobs, CCMS, Kernel Upgrades, OSS Notes, Workload Analysis and Performance Tuning.
• Implementation of SAP integration methodologies IDOC, RFC, EDI, ALE, BAPI for tools like TIBCO and PI.
• Worked on the Security Configuration of ECC 6, CRM, HCM, SCM and CRM and implementing CUA.
• Extensive experience in configuring Profile Generator, GRC Virsa Compliance Calibrator and Virsa Fire Fighter for assigning profiles to the end-users.
• Security in Portal with Users, Roles, Worksets, iViews, Pages and User Management Engine (UME) and Delegated administration and in BI with Info Object Level Security and Hierarchal Security.
• Supported CRM Upgrade, IPC, TREX and Test Data Migration Server (TDMS) and BOBJ.
• Involved in installation and configuration of latest versions of SAP new dimension products EP 6.0/7.0, PI 7.0/7.1 and administration of APO, SCM, SRM, LDAP and SLD.
• Strong experience in System Upgrade from R/3 versions to latest SAP ECC 6 and Unicode conversion.
• Experience in SAP Database Administration including Table Space Management, Online/Offline Backup, Recovery and Performance Tuning.
• Implementing Advanced Planning Optimizer (APO) and creating Live Cache connections during installation.
• Experience with configuring Knowledge Management, TREX, Master Data Management (MDM), Internet Transaction Server (ITS), Internet Graphics Server (IGS) and SCOT for email and fax in the network.
• Assistance is using Tivoli Access Manager and Veritas Net Backup and SAP Router.
• Detail oriented, well-rounded professional with a keen sense to develop rapidly.

TECHNICAL SKILLS

ERP: SAP BASIS, NETWEAVER ADMIN, SOLUTION MANAGER OPERATIONS

PROGRAMMING LANGUAGES: C, C++, JAVA/J2EE

WEB TECHNOLOGIES: XML, JAVA SCRIPTS, HTML, XHTML, DHTML, CSS, AJAX, RSS

DATABASES: ORACLE 8i, 9i, 10g, SQL SERVER 2005, 2008

OPERATING SYSTEMS: WINDOWS 98/2000/2003/ VISTA/7, UNIX, MAC OS

DATABASE TOOLS: TOAD, SQL PLUS

OTHER TOOLS: MICROSOFT OFFICE SUITE, AUTOSYS

PROFESSIONAL EXPERIENCE

Confidential, Washington

Senior SAP Basis/Netweaver Consultant

Environment: SAP ECC 6 SR3, BI 7, PI 7.1, Solution Manager 7.0 EHP 1, DB2 9.1.5, AIX V6.1, Windows Server 2008.

Responsibilities:

• Assisted in upgrading to Solution Manager 7.01 and running Solman SetUp for Post-Upgrade activities.
• Involved in the setup of RFC connections to Satellite Systems using SMSY.
• Creating of Solution in DSWP and setting up of System Monitoring to monitor the Satellite Systems.
• Set up of System Administration with frequencies to administer the systems on a day-to-day basis.
• Involved in the set-up of Solution Manager Diagnostics including gathering pre-requisites for the Manage the systems.
• Running SMD Wizard, installation of Wily Enterprise Manager on Solution Manager and installing the SMD agents, IS Agents and Host Agents on the Managed Systems.
• Involved in the set-up of Change Request Management to administer the TMS from the Solution Manager.
• Assisted in implementing methodology for Normal and Urgent Corrections for flow of changes in the Landscape.
• Provided Production Support on the ECC 6, BI, PI and Solution Manager Systems.
• Monitoring the processing of IDoc’s in WE02 and WE05 and troubleshooting any related issues.
• Monitoring the Inbound and Outbound queue from SMQ2, SMQ1, SMQR and SMQS for external systems like PI, Broker and Middleware Systems.
• Moving Transport Request’s on a regular basis to the Quality and Production Systems.
• Troubleshooting Spool, Background Job related issues, applying Kernel patches and assisting in recycling the Instances on a regular basis.
• Worked extensively on CCMS configuration using RZ20 and RZ21. Helped in setting up custom MTE’s for Monitoring and setting up Auto-Reaction method’s in RZ21 of Solution Manager so alerts can get forwarded to SAP Admin Inbox.

Confidential, Illinois

Senior SAP Basis/Netweaver Consultant

Environment: SAP R/3 4.7 EE, ECC 6 EHP 4, BI 7.01, EP 7.01, CRM 7, PI 7.1, Solution Manager 7.0 EHP 1, Sun Solaris 5.9, HP-UX 11.31, Windows Server 2008, Oracle 9.2, 10g.

Responsibilities:

• Assisted in the up gradation of R/3 4.7 EE to ECC 6 EHP4 on Oracle Database.
• Downloading required SP stacks and Enhancement Pack, running pre-upgrade reports and checking pool size.
• Creating copy of DDIC user to perform modification adjustment, activating the ARCHIVELOG mode and starting Offline backup of the complete database.
• Releasing all locked background jobs and installing a new dialog instance on top of old dialog instance.
• Required parameter changes in the Default & Instance profiles of the upgraded systems.
• Performed Local and Remote client copies in the newly upgraded systems.
• Assisted in working on the User Management Engine (UME) creating iviews, pages, worksets and roles in the portal and assigning them to appropriate users in the UME.
• Assistance in the implementation of CRM 7.0 and assistance in Security Administration of SAP ECC 6 EHP4, EP 7.01, BI 7.01, PI 7.1, Solution Manager 7.01 and CRM 7.0.
• Leading the Off Shore team for the support of the complete SAP Installation.
• Support of SAP R/3 4.7 EE Retail, Enterprise Warehouse Management (EWM) and Business Information Warehouse Landscapes, Enterprise and Vendor Portals and Solution Manager Systems comprising a user base of around 10k users on a 24*7 on call support using web based ticket system REMEDY.
• Support of landscapes on ECC 6.0 EHP4 and PI 7.1 systems after go-live.
• Monitoring performance and tuning the memory, database and operating system using ST02, ST04 and ST06.
• Monitoring the inbound IDOC’s to the ABAP systems from TIBCO and PI using WE02 and WE05.
• Changing of the Start, Instance and Default parameters as necessary in RZ10.
• Supporting Enterprise Portal using Config Tool, Visual Administrator and JSPM.
• Creation of Technical and Business Systems in Process Integration (PI), working on Landscape Configurator for transportation and assisted in using Integration Repository and Integration Directory.
• Monitoring of the PI system using the Runtime Workbench (RWB).
• Creation of RFC’s between Solution Manager and Satellite Systems in SMSY and Early Watch Alert (EWA).
• Involved in applying patches in the Satellite Systems using Maintenance Optimizer (MOPZ).

Confidential, NJ

Senior SAP Basis/Netweaver Consultant

Environment: SAP ECC 6, BI 3.5/7.0, EP 7.0, PI 7, Solution Manager 7.0, SCM 5.1, GRC 5.1, CRM 6, SRM 4, AIX 6.1, MS SQL Server 2008, Sun Solaris 10.

Responsibilities:

• Installation and Post Installation activities in Solution Manager 7.0 and configured Early Watch Alert (EWA), Central System Administration, System Monitoring and Service Level Reporting.
• Creating RFC connections between the Solution Manager system and the Satellite systems.
• Implemented Change Request Management (Charm) in the Solution Manager system for the ECC Landscape.
• Performing full cycle implementation with Project Preparation, Blueprint, Realization, Test and Go-Live.
• Applying patches in the Satellite Systems using Maintenance Optimizer (MOPZ).
• Installation of Solution Manager Diagnostics (SMD) including Wily Introscope to monitor Java instances.
• Assistance in using the E2E Root Cause Analysis (RCA) for ABAP and JAVA instances.
• Installation of EP 7.0, planning the Portal Landscape, performing installation and post installation activities.
• Planning, configuration and implementation of the Transport Management System on the ECC Landscape.
• Transportation of java objects between DEV, CONS, QAS and PRD systems in Enterprise Portal and PI from Netweaver Developer Studio using the Landscape Configurator.
• Configured User Management Engine (UME) to use LDAP directory as data source using UME LDAP Configuration Tool and adding a Server Process.
• Administration on Portal using Netweaver Administrator and transporting Portal Content Objects (PCO’s) in the portal between different systems.
• Involved in Portal Branding, creating portal framework pages and themes.
• Support of PI 7.0 including post installation activities, settings in Exchange Profile, assistance in working on Integration Repository and Integration Directory.
• Configuring RFC connection to BI system.
• Running TREX Admin tool and adjust and tune the parameters.
• Worked on new dimensional products CRM and SRM.
• Performed the installation and post installation of SCM, activities on Live Cache using LC10.
• Assistance in the security of the Advanced Planning and Optimizer (APO), creating Live Cache connections.
• Assisted in the implementation of Central User Administration (CUA) on the ECC 6 system.
• Installation of GRC Virsa Compliance Calibrator 5.1 and Fire Fighter 5.1 on Portal and provided support.
• Involved in the installation of BOBJ 3.0 on a Windows platform.
• Assistance in installing and using Test Data Migration Server (TDMS) for ECC 6 and BI 7.
• Application of OSS Notes using SNOTE wherever needed by downloading from SMP.
• Creating of Technical and Business Systems and adding them in the System Landscape Directory (SLD).
• Installed the ESS/MSS business packages onto the Portal.
• Involved in the implementation of SCM 5.1 and in troubleshooting and performance tuning.
• Kernel Upgrade, applying patches and SPAM/SAINT updates in the satellite systems.
• Analyze system performance and adjust various tuning parameters to maintain optimum utilization using SM50, SM51, DB01, SM21, ST02, ST06 and ST22.
• Troubleshooting issues on ECC 6 and EP systems using dpmon and jcmon.
• Experience with working on Config tool and Visual Administrator tool, SDM and JSPM.

Confidential, NE

SAP Basis Administrator

Environment: SAP ECC 6.0 EHP1, BI 7.0, Enterprise portal 7.0, Solution Manager 7.0, PI 7, CRM 6, SCM 4.0, GRC 4.0, HP-UX 11.31, Sun Solaris 5.10, DB2 8.2, MaxDB

Responsibilities:

• Upgrade of SAP R/3 4.7 to ECC 6 EHP1 and performing post upgrade activities.
• Performed Local and Remote Client copies on the ECC 6 systems.
• Configured the Transport Management System, Operation Modes, Applying patches, schedule Background Jobs, setup of CCMS, performance troubleshooting and Database Tuning.
• Creating RFC connections between Solution Manager and satellite systems.
• Creating Logical Components and Solutions and assigning systems in Solution Manager 7.0
• Implementation of SAP Change Request Management (Charm) on Solution Manager 7.0
• Setup of Wily Introscope for J2EE diagnostics and configured Service Data Control Center.
• Installation of PI 7.0 and updating CMS parameters in the Integration Server
• Performed CMS settings in Integration Builder for transportation of Java objects.
• Creation of Technical and Business Systems in Process Integration (PI), working on Landscape Configurator for transportation and assisted in using Integration Repository and Integration Directory.
• Assisted in the integration of two applications in the Integration Builder by defining Data Types, Message
• Interface, Message Mapping and Communication Channel.
• Performed daily monitoring to interfaces (ALE/RFC/EDI) and IDoc’s. Troubleshooting any issues related to ALE/RFC/EDI or any IDoc’s failure.
• Checking the file system on all the application servers and removing unwanted files.
• Table space administration, backup and recovery strategies and analyzing database logs.
• Configuring logon groups (SMLG) to distribute SAP users to application server instances.
• Configuration of SSO from Enterprise Portal to other SAP Systems in the Landscape.
• Performed administration on CRM including Alert Monitoring and Monitoring Cockpit.
• Assisted in the Security configuration of ECC 6, CRM 2007, SCM 4.0 and Solution Manager Systems.
• Coordination of BASIS, BW, APO, SD and MM activities.
• Installation of GRC Compliance Calibrator 4.0 and assisted in generating reports.
• CUA, CATT Scripts and Segregation of Duties (SOD)
• Working with SAP to open OSS connection for problem resolution
• Configuring UME to connect to LDAP for authentication.
• Single Sign On with Tivoli Access Manager using Kerberos protocol.
• Performed Info Object level security on SAP BI 7.0
• Configured the printers for Front End printing, Local and Remote printing.
• Daily administrative tasks which included monitoring system logs, work processes, locks and updates.

Confidential, Norwalk, CT

SAP Basis Administrator

Environment: R/3 4.7 EE, ECC 6, BW 3.5, EP 6.0, Net weaver 2004, Solution Manager 3.2, Oracle9i, CRM 5, SCM 4.1, MDM 5.5, MS SQL Server 2005 and Windows 2003.

Responsibilities:

• Installation of Solution Manager 3.2 and performing post installation activities.
• Performed Central System Administration, Project Management, Test Management, System Monitoring, Business Process Monitoring, E2E Root Cause Analysis and IT Technical Reporting Centralized Alerting using Solution Manager.
• Involved in the upgrade of R/3 4.7 EE to ECC 6 systems and performed the post upgrade activities.
• Performing system copies during the pre-upgrade process to maintain the reference system.
• Assisted in database administration involving activities such as Table space management, setting up the Online/Offline backup in DB13 and reviewing the logs in DB12.
• Configured the Universal Work list and installation and configuration of ESS/MSS packages.
• Performed Portal Branding and Customization.
• Performed installation and configuration of XI 3.5 with ECC 6.0 as the back-end system.
• Performed Local and Remote client copies and client export.
• Setting up the Transport Management System, configuration, performing transports and troubleshooting transport issues.
• Assisted in installation and support of SAP MDM 5.1
• Maintained Operation Modes in RZ03, RZ04 and SM63 and logon groups in SMLG for better performance.
• Creating logon groups and load balancing.
• Creation of roles and profiles under client security policy guidelines using PFCG.
• Administrative activities involving the Central User Administration (CUA).
• Performance monitoring, workload analysis, performance tuning and System Monitoring using CCMS.
• Involved in the installation of Netweaver Developer Studio.
• Creation of Technical and Business Systems in the Portal.
• Documentation of all changes in the landscape.
• Configured printers for users using SPAD and running Background jobs to delete old spool requests.

Confidential, CT

SAP Basis Administrator

Environment: SAP R/3 4.7 EE, BW 3.0, XI 3.0, AIX, Windows 2003, Oracle 9.2.0.4, DB2.

Responsibilities:

• Performed the installation and post installation activities of XI 3.0.
• Configuring SLD, SLD Bridge and SLD data supplier service.
• Fine tuning SAP memory using RZ10, ST02, ST04 and ST06.
• Installed and configured Knowledge Management and TREX.
• Importing and maintaining startup/default/instance profiles.
• Responsible for integration of portal with the LDAP Repository.
• Setting up Transport Management System and transported change requests between DEV, QAS and PRD systems.
• Troubleshooting security problems using SU24, SU53 and SUIM.
• Daily, weekly, monthly and quarterly system checkup and troubleshooting.
• Administering batch jobs, updates, locks and spool related issues.
• Applying support packages, add-ons and OSS notes.
• Involved in the installation of XI 3.0 Exchange Infrastructure in distributed environment.
• Imported the Integration server repository content.
• Installed the JDI and configured the CMS.
• Configured the Java parameters using Visual Admin Tool.

Confidential

SAP Basis Consultant

Environment: SAP R/3 4.7 EE, BW 3.5, Oracle 9.2 and SOLARIS 8

Responsibilities:

• Monitor R/3 System Landscape which includes Sandbox, Training, Development, Quality Assurance and Production Environments.
• Extensively worked with Workload Analysis and Performance Tuning.
• Worked with SAP CCMS, Operation Modes, Background Jobs and Spool Management.
• Client Management (Creation, Copies and Configuration).
• Experience in Backup, Recovery and Troubleshooting.
• Worked extensively in configuring Logon Groups and SAPDBA utilities.
• Created Single roles, Composite roles and Derived roles by using Profile Generator PFCG.
• Installation and Post Installation of BW 3.5.
• Downloading and applying hot packages, patches from SAPNet and applying OSS Notes.
• Maintained all the instance profiles and its parameters using RZ10 in development and production systems.
• Analyzed R/3, BW system performance, ABAP short dumps (ST22), failed updates (SM13) and System logs (SM21).
• Daily reporting of Preventive Maintenance checklist of production systems.