SUMMARY

• SAP PM/QM/CS Functional Consultant with 8+ years of experience that includes 2 Full life cycle implementations, 1 upgrade, 1 migration and 1 Support projects. Experienced in Implementations, Cross - Functional Integration, Business Process Analysis and Design, Preparing Functional Specification, Data Mapping, Continuous Process Improvement, Go-live, End-User Training and Post-Implementation Support.
• Over 8+ years as SAP Plant Maintenance consultant, with sound knowledge of CS, MM and QM modules.
• Experience in Telecom, Healthcare, Energy and Manufacturing Industries.
• Expertise in gathering requirements from end users and transforming the requirements into functional documents in RICEFobjects.
• Experienced in SAP recommended ASAP methodology on all stages of projects including Business Process Analysis, As-Is and To-Be designing, Business Blueprint Mapping, Gap Analysis to customization, Go-live, post live production support, User training and Documentation.
• Cross-functional experience supporting integration of PM with other modules such as PM-CS, PM-MM, PM-PP, PM-QM.
• Experienced in Structuring Technical Objects like Equipment, Functional Locations, Assemblies, BOMs, and Measurement Points Classifications, Characteristics & Variant, work enter mgmt.
• Worked on Maintenance Strategies, Maintenance Task Lists, Time-based and Performance- based Maintenance Plans, Scheduling and Deadline monitoring.
• Experience in PRT, Notifications, Maintenance Orders, Maintenance Order Completion, Maintenance Assemblies, Number Ranges, Screen Layouts, Control Keys, Measuring Points and Counters, Characteristics, Code groups, Catalog profiles, User Status, Non-stock items, Movement types, Serialization.
• Experience in setting up refurbishment of repairable spares, Processing of external services, Work Clearance Management, Calibration Order process, Warranty tracking, Fleet Management, Mobile Asset Management.
• Worked in Quality planning master data including inspection plan, inspection characteristics, inspection methods, sampling procedures, sampling schemes and dynamic modification rule.
• Worked in Quality inspection such as triggering inspection lots, Inspection types and sources, Results recording, Defects recording, Usage Decisions, Inspection Lot creation, Sample Management, Test Equipment Management and Calibration.
• Knowledge on Production planning areas like Material Master, Bill of materials, Work centers, Routings, Material Requirements Planning, Goods movement, Batch management, Storage Locations, Production orders, Purchase orders, Purchase requisitions and Order Settlement.
• Experience with Service management (SM).
• Ability to work under pressure and multi task with being flexible to the environment and business needs.

PROFESSIONAL EXPERIENCE

Confidential, Basking Ridge, NJ

SAP CS/PM/QM Functional Analyst

Environment: SAP R/3 4.6C, ECC 6.0

Responsibilities:

• Created functional design specification for RICEF objects to show cost order reports in SAP PM and to extract necessary data for graphical report generation using Ruby Reporting tool.
• Created documentation for end usersin Plant Maintenance and customer service training and provided User training sessions.
• Responsible for configuration, testing and production support of SAP Plant Maintenance and Customer Service modules.
• Performed configuration for capacity requirements planning in Plant Maintenance in the view of detail work scheduling for individual maintenance work centers.
• Created object link between equipment’s and defined an object network to see the connection between equipment’s and to recognize possible causes when analyzing malfunctions.
• Breakdown Maintenance - performed configuration for processing malfunction report, maintenance request and activity reports in Maintenance Notification and configured Maintenance Order processes from creation to settlement
• Preventive Maintenance - created strategy based maintenance plans and multiple counter plans for various equipment’s within the plant to ensure optimal functionality.
• Refurbishment Processing - implemented refurbishment processing for faulty equipment’s and materials and repairable spares within the plant and maintained Settlement profile for refurbishment order types.
• Performed configuration of Quality Inspection process - Inspection Lot creation, Results Recording, Defects Recording and Inspection Lot completion for Goods Receipt, In-process and Inspections for returns from the customer.
• Performed Unit testing and Integration testing, and set up the test data, test scenarios and test scripts for expected results.

Confidential, Fort Washington, PA

SAP PM/CS/QM Functional Analyst

Environment: ECC 6.0

Responsibilities:

• Implemented ABC indicator to classify the importance of technical objects within the production areas of the plant.
• Created General Maintenance Task Lists for inspection, maintenance and repair processes of equipment’s and used these task lists for Preventive Maintenance instead of creating Equipment Task Lists.
• Preventive Maintenance - performed necessary configuration for creating time-based and performance-based maintenance plans, scheduled maintenance plans for defined cycles to generate maintenance calls and processing of maintenance calls.
• Created User status for maintenance and service orders so that the maintenance planners would know that the forwarded order has been viewed by the recipient thus providing smooth transition for order processing.
• Configured Completion Confirmation of Maintenance and Service Order processing - defined control parameters, set up screen templates and field selection.
• Created purchase order in MM, received goods and performed the post goods movement for order processing for testing purpose.
• Configured Control keys for inspection operations.
• Handled tickets on QM inspection plan for equipment in PM and test generation of calibration orders with inspection lots, results recording of inspection characteristics and usage decisions.
• Created formulae in Inspection Plan and automatic valuation of Results Recording.
• Based on tickets, had to make some changes in code groups, catalog profiles, characteristics, measuring points, and counters.
• Performed the necessary configuration of QM module with emphasis on Goods Receipt Inspections and vendor evaluations.
• Quality notifications were created including product recalls, vendor evaluation and customer complaints that were used in this implementation.
• Created test scenarios, performed Unit testing and Integration testing and involved during String testing and Archive testing.
• Created detailed documentation and trained end users on the small enhancements.

Confidential, Boise, ID

SAP SD/VC/LE Functional Consultant

Environment: ECC 6.0

Responsibilities:

• Studied company’s business processes, involved during the organization structure creation for Plant Maintenance and Quality Management modules and prepared a detailed document of As-Is study and developed the detailed To-Be processes that suit company’s objectives.
• Gap Analysis (client wanted automatic print-out of work orders when orders were “created” and this functionality is unavailable in standard SAP) - performed enhancement by writing functional design specifications for developers to generate automatic printout of work orders when created.
• Involved for Maintenance Planning and during major configuration settings with respect to setting up of Maintenance Planning Plants and Maintenance Plants.
• Configured and created Material Master, Functional Locations, Equipment (equipment categories and additional business views), Equipment BOMs and Material BOMs and Work Centers (Main Work Center and Performing Work Center), also assigned employees responsible for individual work centers.
• Worked on Reporting and Planning components of Plant Maintenance Information System to view all information in the operative application from a wide range of perspectives which helps in controlling and planning business operations of the company.
• Created user status for Work orders to provide restrictions of transactions based on status to reduce user error.
• Created serialized equipment’s for tracking high frequency usage spare parts and cost associated with those equipment’s.
• Maintained different types of Relationships between operations and assigned different Maintenance Packages (created maintenance packages as per client needs) to each operation within maintenance task lists for orderly processing of maintenance plans.
• Message control - created customized warning and error messages for effective processing of Maintenance and Service Orders as per client requirements.
• Implemented Permits (Permit categories - work permit and safety permit) so that the technicians have to get work permits from the Plant Manager to work on the maintenance/service orders and have to get safety permits to work on maintenance orders in connection with some equipment.
• Created inbound Warranties and assigned to technical objects to check the services offered by the vendor’s in-case of repair or malfunction of those technical objects (warranty tracking).
• Defined Preventive Maintenance (Maintenance Strategies, Task Lists, Maintenance items, Scheduling) created Time-based and Performance-based maintenance plans.
• Involved in creating super task for maintenance of variant technical object.
• Worked on QM Master Data: Inspection plan, MIC, Codes, Code groups, Selected Sets and Task lists.
• Information flow between QM and PM module was taken care through integration settings.
• Worked on recording inspection results and Usage Decision code set up.
• Planed all cutover activity, which includes data upload from legacy system to SAP system using LSMW.
• Prepared documentation for end-users and actively involved during training sessions and provided support.

Confidential, Oklahoma City, OK

SAP PM/CS/QM Functional Consultant

Environment: SAP R/3 4.7

Responsibilities:

• Involved during upgrade of SAP system from version R/3 4.7 to version ECC 5.0 and functional analysis of ECC 5.0.
• Defined Maintenance Activity types and assigned it to Maintenance Order types
• Customized field selection for Notification types and configured screen templates for notification types as per client requirements.
• Performed configuration of Partner Master data for few technical objects and henceforth maintenance orders.
• Configured Refurbishment order process for defective spare parts from creates to settlement of refurbishment orders, maintained valuation types for all those spares (materials and sub-equipment’s) which can be repaired.
• Implemented Fleet Management component - created an entire process for management of company’s trucks and other vehicles as this component was unavailable in the earlier R/3 version, created measuring points and counters for Fleet objects and configured the necessary settings.
• Performed configuration on Serialization process and created serialized equipment’s for tracking high frequency usage parts and cost associated with those equipment’s.
• Configured variants and layouts for standard reports and print control configuration of shop papers (delta print, material status and completion slip)
• Configured QM batch management, QM characteristics and QM classes and the object assignment.
• Involved in the configuration of Quality Info records, which are used for vendor evaluation.
• Customized quality notification as per client requirements.
• Actively involved during integration of PM module with QM, PP, and MM modules.
• Involved during the cut over strategy for PM/QM modules and production support.

Confidential, Towson, MD

SAP PM/CS/QM Functional Consultant

Environment: SAP R/3 4.7

Responsibilities:

• Created functional design specification for RICEF objects to show cost order reports in SAP PM and to extract necessary data for graphical report generation using Ruby Reporting tool.
• Responsible for configuration, testing and production support of SAP Plant Maintenance and Quality Management modules.
• Performed configuration for capacity requirements planning in Plant Maintenance in the view of detail work scheduling for individual maintenance work centers.
• Created object link between equipment’s and defined an object network to see the connection between equipment’s and to recognize possible causes when analyzing malfunctions.
• Breakdown Maintenance - performed configuration for processing malfunction report, maintenance request and activity reports in Maintenance Notification and configured Maintenance Order processes from creation to settlement.
• Defined shop papers, forms and output programs for effective processing of maintenance and service orders.
• Preventive Maintenance - created strategy based maintenance plans and multiple counter plans for various equipment’s within the plant to ensure optimal functionality.
• Refurbishment Processing - implemented refurbishment processing for faulty equipment’s and materials and repairable spares within the plant and maintained Settlement profile for refurbishment order types.
• Performed configuration of Quality Inspection process - Inspection Lot creation, Results Recording, Defects Recording and Inspection Lot completion for Goods Receipt, In-process and Inspections for returns from the customer.
• Set up configuration and Master data necessary for Certificate of Analysis (COA) printing, which includes setting up of certificate profile and certificate profile assignment.
• Activity Allocation, QM costing and settlement of QM order for appraisal costs for both order types (long term and short term cost collector).
• Performed Unit testing and Integration testing, and set up the test data, test scenarios and test scripts for expected results.
• Created documentation for end users, conducted SAP Plant Maintenance and Quality Management training and provided post implementation support.

Confidential

SAP SD Functional Consultant

Environment: SAP R/3 4.6

Responsibilities:

• Responsible for PM/QM configuration, integration and post implementation support.
• Maintained detailed configuration document from the beginning of the project.
• Defined PM Master data - Functional Locations, Equipment, PRT, Measuring points and counters, Material, and Material BOMs.
• Worked with key users to develop all Maintenance Task Lists for Equipment, Functional Locations and General Task lists and planned and scheduled them accordingly.
• Developed maintenance strategies, general maintenance task lists, maintenance plans and scheduled using deadline monitoring.
• Defined Quality Management Inspections in Plant Maintenance and test generation of Calibration Orders for equipment with Inspection Lots, performed Results Recording and Usage Decisions.
• Created Master data for Master Inspection Characteristics, Inspection Method, Codes and Code groups, selected sets, Sampling procedure and Sampling scheme.
• Learned LSMW tool to transfer data from legacy to SAP.
• Understood integration of PM with other modules.
• Created user documentation for training, involved in training sessions.

Confidential

Jr. SAP SD Analyst

Environment: SAP R/3 4.6 C

Responsibilities:

• Setting up project charter for desired plant maintenance implementation.
• Analysis of legacy system
• Requirement gathering and scope
• Gap analysis
• Blue print documentation for business solutions.
• Preparing for design and implementation.
• Data migration.