SUMMARY

• 8 years of experience as a SAP BASIS Net weaver Administrator including Installation, Upgrade, security, monitoring, troubleshooting with a focus on delivering SAP solutions for business issues.
• Working knowledge on Oracle database administration. Good experience on different platforms of databases and operating systems.
• Extensively worked on various SAP ERP platforms ECC 6.0, ECC 5.0, 4.7EE, 4.6C. SAP Net weaver 2004S, Net Weaver 2004,CE 7.1,SAP BW 3.5, BI7.3, XI 3.0, PI 7.0, Enterprise portal (EP) 6.0, 7.0, Solution Manager 3.2, 4,0,7.0, SRM 5.0, CRM 5.0, SCM 5.0 . ABAP and JAVA stack Installations, configuration and administration
• Performed SAP System Upgrade from SAP R/3 4.6C to ECC 6.0 EHP4 using downtime minimized strategy.
• Experience in installing and configuring SAP Solution Manager 4.0 / 7.0 for central monitoring, Service Desk, Early Watch Alerts (EWA), Change Request Management (CHARM), Maintenance Optimizer (MOPZ) to enable Support pack updating and System Performance monitoring.
• Involved in CRM 5.0 implementation, instant reporting, documenting, maintaining & supporting technical environment required by SAP, CRM middleware, Groupware integration
• Configured the IPC Server for CRM. Established the communication between IPC and CRM Server
• Full installation of process Integration PI 7.0 EHP1 on Windows server 2003 with MS SQL 2005 as the database.
• Installed SAP SCM 5.0 Server Installation, setup of SCM/APO Live Cache, SCM/APO Optimizer and Involved in upgrade of APO 3.0 systems to SCM 5.0.
• Involved in upgrade and installation of BW/BI 7.0 System on windows server 2003 with MS SQL 2005 as the database. .
• Involved in Implementation of NW04S, TREX 7.1, configuring ESS, MSS business packages and expert in portal Applications like Visual Administrator, Config Tool, Net Weaver Administrator and SLD.
• Experience in installing and configuring Enterprise Portal 6.0/7.0 on Solaris 9 with DB2 as the database.
• Expertise in Database Management system (Oracle, DB2 & SQL) - Regular maintenance/troubleshoot activities, backup/restoration, table space administration, managing data dictionary objects, log archiving and checking the log file for trouble shooting.
• Experience in using Redwood tool for job scheduling.
• Database administration tasks on DB2, Oracle & SQL like scheduling daily backups, adding data files, transaction log files and database health check on daily basis.
• Performed online/offline Database Backups, perform system disaster recovery & System Cloning.
• Expert in Transport Management System (TMS) - Complete setup of Change & Transport System (CTS) using STMS.

TECHNICAL SKILLS

ERP Package: SAP R/3 Release 4.6C, ECC 5.0, ECC 6.0 EHP 1, EP 6.0, EP 7.0 NW2004S, SRM 4.0, SRM 5.0, SRM 7.0, CRM 4.0, APO 3.1, SCM 5.1, WAS 6.40, BI 7.0, PI 7.0, Solution Manager 4, 7.

Operating System: Windows NT, 2003/2008, HP-UX 11, Solaris 9, 10, RHEL 4, 5, IBM-AIX 5.3

Databases: MS SQL server 2000, 2005, Oracle 8i, 9i, 10g, 11g, DB2, MAX DB

Languages: C, C++, JAVA, SQL

PROFESSIONAL EXPERIENCE

Confidential, Hershey, PA

SAP Basis Administrator

Environment: SAP ECC 6.0, Sun OS 5.10, Oracle 11g, SAP New G/L, SRM 7.0, CRM 7.0, BI 7.0EP 7.0,ESS, MSS, Solution Manager 7.1 EH1, PI 7.1, C folders, SAP HCM, TREX 7.1

Responsibilities:

• Performed Installations of EHP5/ SP6 on ECC 6.0 using SAP Enhancement package Installer (SAP ehpi) tool.
• Experienced in full installation of Solution manager 7.1 on Sun OS 5.10 with Oracle 11g as the database.
• Performed Dual Maintenance project which involves handling transports in two different landscapes and making sure the dual landscape is in Sync.
• Extensive use of Confidential Corp Live Compare tool to compare objects, table contents in two different landscapes in order to keep the landscapes in sync.
• Recommended Live compare tool over SAP system landscape optimization (SLO) tool for comparing objects in dual landscape.
• Generated metrics by using HP quality center 10.0 which is used as a status tracker for project management team at the client place.
• Attended SAP training sessions on how to implement SAP Solution manager 7.1 in the company and helped basis team in implementing the process
• Supported performance testing team and responsible for performance tuning of systems based on both internal recommendation and SAP go-live analysis reports.
• Actively performed cutover activities which involve managing cutover transports for three rounds of testing for the ongoing SAP New G/L project.
• Setup daily meetings with business process managers and project management team to discuss the newly created transports during the hard freeze period in a project and import only the approved transports to production systems.

Confidential, Los Angeles, CA

Sr. SAP Technical Consultant

Environment: SAP ECC 6.0, AIX 5.3, DB2, SRM 7.0, SUS, CRM 7.0, BI 7.0, EP 7.0,ESS, MSSSolution Manager 7.1, EH1, PI 7.1, C folders, SAP HCM, TREX 7.1,GRC10,RHEL 5.0

Responsibilities:

• Experience in support pack stack upgrade on ECC6.0 EHP4 with DB2 as the database and AIX 5.3 as the operating system.
• Experience in installations of CRM 7.0 and carried out post installation activities.
• Experienced using HP quality center 10.0 for testing the functionality of SAP SRM module.
• Performed regression testing on supplier portal (SRM) and Employee portal in permiter security project to limit the acccess of the external users.
• Performed IE 8.0 testing with compatbility settings on SUS(supplier portal), SRM, Cfolders, BOBJ and also compared the test results with different versions of IE (6.0, 7.0, 8.0).
• Analysed the IE 8.0 security patches which was blocking to publish SRM- MDM catalog in web dynpro application and fixed .
• Worked with Portal Security team to create users with specific roles for functional testing .
• Experience in configuration of ESS, MSS components in Enteprise Portal (EP) 7.0
• Documented all the test results for each subprocess in SUS (supplier portal), SRM, Cfolders and BOBJ reports.
• Analyzed system performance and adjust various tuning parameters to maintain optium utilization including application server, load balancing, operation modes,background jobs
• Support packs and Addon installation using SPAM and SAINT, performed Monitoring plus 24X7 On call support.
• Experience in Configuration of CTS+ for the whole landscape, managed the transport routes and transported the requests.
• Worked on Solution manager 7.1 performing activities Early watch Alert(EWA), central system administration,system monitoring and service level reporting
• Performed backup/restore operation on DB2 database. Used DB2 redirected restore for DB2 database refresh. Used DB2 scripts for daily offline backup.
• Expierence in supporting production landscape which invloves handling tickets in the utlity industry.
• Performed extensive testing on ‘Q’(quality/sand box) box using Mercury load runner to test whether the upgraded patch (SPS 8) on SAP will work as expected and documented the same.
• Expierence in using panaya tool to carry out support pack stack (SPS) 8 upgrade in the entire landscape.
• Supported maintainance and scheduled background jobs using Redwood tool.

Confidential, TX

SAP Basis/Netweaver Administrator

Environment: SAP R/3 4.6C, ECC 6.0, Windows Server 2003, EHP 3, Oracle 10g, SRM 7.0, CRM 7.0

Responsibilities:

• Performed upgrade of SAP R/3 4.6C to ECC 6.0 EHP3 on Windows server 2003 with Oracle 10g as the database.
• Downloaded SAP enhancement packages using SAP Solution Manager Maintenance Optimizer.
• Experienced in troubleshooting issues while implementing the EHP3 packages.
• Installed the required Support Package Stack as pre-requisite for installing SAP EHP’s
• Performed planned upgrade of SAP solution manager 4.0 to solution manager 7.0 Enhancement Package 1.
• Experience in upgrading Java stacks on Solution Manager 7.0 using JSPM
• Involved in setup and configuration of Solution Manager Diagnostics and Wily Introscope7.2 for End to End Root Cause Analysis
• Worked on Solution Manager 7.0 performing activities Early Watch Alert (EWA), Central System Administration, System Monitoring and Service Level Reporting
• Experience in setting up Change Management (Charm) and One Order Transport (OTO) through Solution Manager.
• Experience with setting up Business Process Monitoring (BPM) though Solution Manager.
• Worked on Knowledge Management to setup document repositories for end users.
• Experience with setting up Single Sign On through SAP Portals.
• Resolving Portal performance issues by taking Java thread dumps using JCMON and analyzing the files to resolve performance issues.
• Assisted team in migration of system landscape from Non-Unicode to Unicode based systems
• Performed CCMS configuration and used for Online monitoring, performance problem analysis of Operating System, Database, network, background jobs, buffers, printing, spool management, importing and maintaining SAP system profiles.
• Experience with troubleshooting various performance issues on both ABAP and JAVA stacks
• Involved in integration of SAP applications with Microsoft Active Directory
• Worked with administration of SAP Adobe Document Services (ADS)
• Handful knowledge on working with Config tool and Visual Administrator tool, SDM and JSPM.
• Worked on all junctions like /NWA( Net weaver Administrator), /SRM- MDM, /SCESRM, /SCESUS, /SCECFOLDERS for testing purpose
• Involved in setup, configuration and maintenance of SAP Web Dispatchers
• Received certification in End to End Change Control Management (E2E200)
• Worked on system monitoring of SCM landscape including live cache monitoring, management and updates of SCM packages.
• Configured SCOT for both internal and external emails and faxes in the network.
• Applied the patches and plug-ins for all the sap systems up to the required level through spam and saint
• Performed database tuning for the high availability of R/3 servers.
• Planning, configuration and implementation of the Transport Management System.
• Experience on setting up output devices for local, remote and front-end printing, defining logical spool servers and managing spools and output requests.
• Worked on IBM rational clear Quest to perform validations on user provisioning of supplier portal and SRM as part of an on ongoing Identity Tivoli access manager (ITAM) 5.1 upgrade projects.

Confidential, AZ

SAP Basis Administrator

Environment: SAP R/3 4.6C, ECC 6.0, BI 7.0, Solution manager 4.0, Enterprise Portal 6.0, CRM5.0

Responsibilities:

• Performed upgrade of SAP R/3 4.6C to ECC 6.0 on RHEL 5.0 and performed Unicode conversion with MS SQL 2005 as the database and performed post installation activities.
• Experience in supporting full installation and configuration of Solution manager 4.0 on RHEL 5.0 with MS SQL 2005 as the database.
• Experienced in installation of PI 7.0 and performed post installation activities.
• Gathering requirements, running pre-upgrade tasks and implementing the upgrade process.
• Communicated and coordinated in the upgrade activities with offshore team, Development team and management team
• Identified the upgrade stalled times and troubleshoot the issues. Identified critical tasks and moved before the upgrade and reduce the downtimes
• Installation of EP 6.0 on MS SQL 2005 involving planing the portal Landscape, performing intallation and post installation activities
• Documented the architectures of the ADC portal and backend instances
• Defined and connected satellite systems - (ECC, BI, PI and EP) to the Solution Manager.
• Set up of Maintenance optimizer and SMD Diagnostics and Configuring SMD Agents and Wily Introscope 7.2
• Configured the Monitoring System (Diagnostic) Wizard to configure the Root Cause Analysis scenario in the Central Prod SOLMAN system (includes setup of BI in central SOLMAN system)
• Configured the Monitored System (Managed systems) Wizard to connect the diagnostics agent on the monitored satellites to the central SOLMAN system
• Configured Introscope Agent wizard for satellite J2EE systems
• Connected both ABAP & JAVA stack of satellite systems to Prod SOLMAN.
• Worked as a Liaison between Development team and Implementation team to increase the quality of the Solution Manager product.
• Performed SSO configurations for BI Portal and Setup JCO Connections.
• Performed SCM 5.0 post installation activities including live cache integration using live cache assistant (LC10) .
• Performed SRM 5.0, MDM installations and carried out post installation activities on HP - UX 11i with MS SQL 2005 as the database.
• Involved in planning and configuration of transport Management system.and provided daily basis support for R/3 system .
• Supported data Archiving using tcode SARA and managed the archiving sessions.
• Worked with a large implementation team supporting multiple landscapes that includes R/3, BI, CRM and portals.
• Administering of java parameters using config tool & visual adminstrator.
• Registered new techincal systems & business systems in system landscape.
• Generated the RFC connections and established the trusted/trusting relationships between solution manger and satellite systems.
• Monitoring the database and increasing the table space using brtools.
• Worked extensively on Homogeneous system copy using backup/restore and R3load procedure on R/3 and BI landscape
• Performed database admininstrator and maintenance using DB02 and SAP batch schedular configuration and maintenance

Confidential, IN

SAP Basis Administrator

Environment: SAP R/3 4.7EE, ECC6.0, BW 3.5, BI 7.0, EP 6.0,XI 3.0, DB2 9.1,Max DB, AIX 5L 5.3Solution manager 4.0, 7.0, APO 3.0, SCM 5.0, SRM 5.0, CRM 5.0, 4.6 B

Responsibilities:

• Performed planned upgrade of R/3 4.7EE to ECC 6.0 systems on AIX 5.3 with DB2 9.1 as database.
• Involved in upgrade of BW 3.5 to BI 7.0 on AIX 5L 5.3 as the operating system with DB2 9.1 as the database.
• Carried out the prerequisite for upgrading the operating system/DB2 database to required level.
• Performed post upgrade activities like defining the operation mode, scheduling standard jobs, creating RFC destinations, configuring STMS, updating the kernel & applying the support packs
• Performed modification adjustments to the data dictionary objects and for repository objects as part of upgrade using transactions SPDD and SPAU.
• Administrating and supporting the SAP Production, Quality Assurance and Development systems in a 24x7 Oracle environment with SAP R/3 4.7EE and BW3.5, 4.6 B.
• Performed the technical Upgrade of APO 3.0 system to SCM 5.0 and post upgrade tasks like cutover plans, pointing to new systems, backup of live cache.
• Involved in Tuning the SCM system and live cache according to the recommendations of SAP.
• Generated RFC destinations in R/3 landscape and Configuring transport management system and performing transports and working for transport issues.
• Installed and configured Solution Manager 4.0 for Support desk, monitoring in a three system landscape with development, quality assurance and production system.
• Performed central Service Data Control Center SDCCN configuration.
• Configured Early Watch Alert Reports (EWA) for satellite ABAP & JAVA based software components.
• Created new systems and logical components in the solution manager system.
• Created logon groups and performed load balancing between application servers
• Installed BI JAVA Stack after the completion of upgrade.
• Setup BI connectivity and setting up connectivity to Adobe Document Services and backend systems.
• Applied support package level 8 to the SCM 5.0 system and support package level 12 to BI 7.0.
• Assisted in Homogeneous system copy from Production to QAS system.
• Adjusted the DB2 memory parameters and redo log sizes to reduce the downtime of the Unicode conversion
• Performed troubleshooting/Administration on DB2 database - Table space administration, adding data file to containers, archive log, and log file for trouble shooting.
• Monitor DB2 database table spaces and buffer-pools.
• Fine-tuned the SAP servers by workload monitoring and database monitoring after upgrade. Recreated the missing indices and tables through db02 after the migration process

Confidential, IL

SAP Basis administrator

Environment: SAP R/3 4.7EE, BW 3.0, SRM4.0, XI 3.0, EP 6.0, CRM 4.0, Windows server 2003

Responsibilities:

• Performed upgrade and database migration of SAP R/3 4.7EE oracle 9i to ECC 6.0 oracle 10g on Windows server 2003 as the operating system.
• Involved in the installation of XI 3.0 on windows server 2003 with oracle 9i as the database.
• Created SLD and Imported the SLD CR contents. Configured and maintained the RFC destinations from XI and R/3 Systems.
• Imported and configured the Integration server repository Content
• Created users in XI and assigned the roles from existing XI users.
• Deployed patches in Enterprise Portal 6.0, Net Weaver 04 and configured the interfaces between the R/3 and the BW 3.0 systems.
• Updating kernel patches, support packages, add-ons and plug-ins
• Updating EP 6.0 to Support Stack level 11and Configuring SSO for R/3 4.7EE and BW 3.0 with EP 6.0.and performing Post installation activities on R/3 and BW 3.0 servers.
• Setting up the transport management system, configuration, performing transports and troubleshooting transport issues.
• Trouble shooting system problems through analysis of System log, Update monitoring, Lock entries, System dumps, alert monitors and system traces.
• Hands on experience in creating logon groups and load balancing on SAP R/3 systems..
• Performance monitoring, workload analysis, performance and database tuning, buffer analysis, Operating system and Database monitoring.
• Applying OSS notes, monitoring and administration of background jobs.
• Managing spool and temse and resolving printer issues and output problems.
• Checking CPU utilization and volume space utilization.
• Performing online and offline database backups and documented of all changes in the landscape.
• Performed Database Administration, Table space administration, adding data file, archive log, Checking Oracle trace file, and log file for trouble shooting, Generating Control scripts.
• Import of the most current kernel version, applied support packs for BASIS, ABAP. Package upgrades for SAP R/3 and BW, Plug-Ins installation using SAINT, Import the most recent Kernel.
• Performed System copy and Unicode migration as a secondary in a teamwork.
• Responsible for daily security checks, monitoring unsuccessful logons, monitoring inactive users and locking inactive users in production system.
• Experienced in Transporting Roles, User Master Records, Check Indicators, Templates, and Authorization Objects between clients and R/3 Systems.
• Implemented CATT Scripts for various activities such as creating mass users, deleting mass users, renaming users etc.
• Performed Mass user Creation using SU10 and CATT scripts.

Confidential

Associate SAP Basis Consultant

Environment: SAP R/3 4.6C, SAP BW 3.0, APO 3.0, Windows server 2003, Oracle 8.1.7

Responsibilities:

• Day to day monitoring of SAP R/3 4.6C on Windows server 2003 with Oracle 8.1.7 as the database
• Providing solutions for ongoing support issues in SAP R/3 systems.
• Monitoring and changing startup, default and instance profile parameters.
• Trouble shooting system problems through analysis of System log, Update monitoring, Lock entries, System dumps, alert monitors and system traces using ST22, SM21, SM12.
• Importing and maintaining startup/default/instance profiles.
• Setting up Transport Management System and transported change request among DEV, QAS and production systems.
• Performed client copy, remote client copy, and user export and user deletion using SCCL, SCC9 and SCC5.
• Applying support packages, add-ons and plug-in using SPAM and SAINT.
• Defining and maintaining operation modes, background jobs using RZ04, SM36, and SM37.
• Daily, weekly, monthly and quarterly system checkup and troubleshooting.
• Monitoring the system logs and dumps and fixing the problems as they occur.
• Creating single and composite roles, background job administration.
• Setting up Profile Generator to create authorization profiles.
• Monitoring the database and increasing the table space using sapdba.
• Locking/Unlocking users and reset user passwords.
• Performed Database Administration, Table space administration, adding data file, archive log, Checking Oracle trace file, and log file for trouble shooting, Generating Control scripts.
• Import of the most current kernel version, applied support packs for BASIS, ABAP. Package upgrades for SAP R/3 and BW, Plug-Ins installation using SAINT, Import the most recent Kernel.
• Worked on different areas of SAP to ensure security control (SAP logon ID, SAP User Master Data and Defaults, SAP Authorization/Profiles, transaction Locking/Unlocking, SAP table, ABAP security logging, Single sing on).
• Performed System refresh as a secondary in a teamwork.
• Verified the internal controls pertaining to user’s access for program changes and maintained the integrity of the Transport Management System.