SUMMARY

• 13 Plus Years of experience which Includes 6 + Years of SAP Sales & Distribution(SD) Module with Integration of FI & MM modules as Functional Consultant & 7 Years Domain Experience.
• Functional experience in customization of Sales and Distribution with 1 Implementation & Production Support, 1 Implementation, Rollout & Support and 3 Support experience.
• SDLC: Hands on experience in Project Preparation, Requirements Gathering and Analysis, Business Blueprint, Realization/Configuration, Exhaustive testing in all phases, Go - Live, Production Support.
• Master Data: Good working Knowledge on Customer Master Data, Material Master Data, Customer Material Info Record, Conditions Master Data.
• Sales Document Processing: Expertise in Sales Documents, Sales Doc. structure, Sales Document Types, Item categories, Schedule line Categories.
• Pricing: In depth working expertise in Pricing, Pricing Procedures, Condition Types, Access Sequences, Condition Tables, Condition Records, Condition Exclusions and Condition Supplements & Thorough understanding of various Pricing Techniques.
• Expertise in Incompletion procedures, Cross Selling, BOM, Third party Order processing, Consignment stock process and Copy Controls & IPO.
• Very Strong in analyzing runtime errors, debugging ABAP programs and extensive knowledge integratingSDwith FI, MM.
• Expertise in Order to Cash (OTC), Quotation to Cash (QTC), Consignment process.
• MM & FI Integration: Knowledge on Availability Check, Transfer of Requirements, Revenue Account Determination and Credit Management.
• Acted as business liaison to technology and business end-users. Managed a team of 3 from offshore and builta teamwork environment that encouraged hard work and collaboration.
• Played a key role inidentifying and implementing process improvements, standardized policies andprocedures reducing global support costs.
• Excellent Communication and Interpersonal Skills. Highly organized, productive, extremely work-devoted & a good team player.

PROFESSIONAL EXPERIENCE

SAP SD Team Member

Confidential, GA

Responsibilities:

• Handled L2 & L3 Production support for OTC/ CTC Team and done analysis of business processes related to Sales & Distribution (SD)
• Assisting client in the selection support of SAP Logistics Execution in the Sales & Distribution Module.
• Using my consulting skills, business knowledge, and packaged solution expertise to effectively integrate packaged technology into the clients' business environment in order to achieve client expected business results.
• Was responsible coordinating client deliverables, providing project support services (including testing, & deployment).
• Ensuring overall team deliverables, adhering to quality standards as well as consistency with application architecture, and meeting established timelines.
• Day to day interacting with all levels of client personnel/management, Teammates and my pears.
• Identified opportunities to improve system functionality and business process.
• Defined test conditions, test scripts, master data and coordinated unit and integration testing.
• Lead to ensure understanding of requirements & functional specification preparation to complete and guide the technical team.
• Worked on Production issues and proactively closed the tickets within the SLA using Sys-Aid tool to log any new tickets, modifying the existing and closing the tickets.
• Worked on EDI - Idoc.

Environment: SAP ECC 6.0, Logistics Execution & HP Ticketing Tool, Global Warehouse Management.

SAP SD Team Membe

Confidential

Responsibilities:

• Responsible for gathering requirement analysis and development of the application through interactions with business process owners in relation to legacy and current systems.
• Performed ‘As-Is’ study and prepared ‘To-Be’ process documents in SD, studied and analyzed the clients business process and Mapped into SAP.
• Met all major and critical requirements of Order to Settlement (OTS), Export sales, pricing using condition technique - Condition types, Access, Access sequence, condition tables, Design of pricing procedures.
• Created the Bill of materials (BOM) for the configurable materials using the customized material types.
• Created functional and technical documents for ABAP development team for identified gaps in the system.
• Worked closely with FI consultants on FSCM and FI-SD integration in Order-to-cash scenarios.
• Configure Credit Management for dynamic credit check, billing doc & Billing Due List.
• Customized and configured Availability Check for ATP, Checking Groups, checking rules and control parameters through requirement types. Completed Dynamic Product Proposal and Transfer of Requirements by Type & Class.
• Configured Master contracts, claims, Inter Company & Intra Company sales, Stock Transfer functionality and Problem solving master data inconsistencies, partner determination, output determination and pricing.
• Designed the returns process for a scrap and damaged materials using GR and sent into blocked inventory by configuring specific Movement types & reason codes.
• Configuration of special business processes like Consignments, Rush orders and Cash sales, credits & debits memo.
• Manage Unit, integration testing & User-Acceptance testing (UAT) in HP Quality Centre 9.2 and address any issues.
• Worked on Integration with MM and FI-CO.
• Production supports of the application after go live and train users on the new system.
• Uploaded all my documents in the Solution Manager (SM) as per the project plan according to the Project Management processes naming convention, demonstrated & trained the team on this.

Environment: SAP ECC 6.0, SD, MM, FI.

SAP SD Consultant

Confidential

Responsibilities:

• Helped the Team Lead to prepare Blueprint for the Implementation, rollout project.
• Configured organizational structure of different entities of sales organizations, distribution channels, divisions, business areas, and their assignments.
• Complete end to end configuration for Tabuk pharmaceutical company (SUDAN).
• Direct interaction with core business team gathers all demands/requirements.
• Involved in analyzing requirements and stitch solutions adhere with best practices of SAP.
• Preparation and review of functional design and specifications for new developments.
• New configuration changes as per business requirements treated as change requests, to be addressed to the program manager and after approval from business, start preparing functional specification.
• Configured sales documents, release orders, deliveries, shipment, pro-forma Invoices, billing documents, Credit management.
• Training to the end users.
• Ensuring timely response and resolution of issues related to ongoing business process of client.
• Adhere to stringent SLA’S and responded to issues with at most diligence from beginning till closure of the issue.
• Worked on different configurations in sales process of client and creating new determinations according to client requirements.
• Hosting interviews and story board sessions to gather requirements.
• Reporting project status to higher management in a timely manner.
• Writing of Functional Specification document based on the business requirement in case of enhancements.
• Strong in Functional knowledge to apply based on business scenarios and requirements.
• Able to understand business process thoroughly.
• Trained Super Users, End Users, Process Team Leads, on how to find out the Serials Numbers and Auth codes when they have a Material and Vice versa.

Environment: SAP ECC 6.0., SOLMON.

SD Functional Consultant

Confidential

Responsibilities:

• Handling Tickets & Tasks and responsible for closing the same within defined SLAs.
• Resolving Support Issue adhering to Shell’s incident, change and problem management processes.
• Work closely and collaboratively with the Business Users Daily interaction with user for their day to day issue and resolving the queries.
• Preparing the test cases and change documents required for moving changes in the system.
• Unit testing and Integration testing with other modules like MM, FI identifying and resolving issues through changes in configuration.
• Understand the complex issues raised by users and communicate same to the technical team member and propose code changes.
• Participating in weekly/monthly status calls with Client and Team Leads.
• Handling Issues related to Order Management, Pricing, Rebate and Output.

Environment: SAP ECC 6.0.

Trainee SD Consultant

Confidential

Roles & Responsibilities:

• Day to day support activities for resolving the production issues.
• Timely response and resolution of tickets raised by end users within stipulated time.
• Conducting problem analysis and communicate the solution to the user.
• Active participation in team meetings addressing methods for handling tickets efficiently.
• Writing functional specifications for ABAP development and supporting the technical team with the functional logic understanding.
• Configuration of the new changes required to address additional business process requirements.
• Creating user documentation.
• Involving cross module teams for giving better solution to the client.

Environment: SAP ECC 6.0, SD (Master Data, Sales, Shipping, Deliver, Billing, Pricing, Pricing Procedures, Condition Types, Condition Tables, and Orders).