SUMMARY

• SAP IS - Utility/CCS techno-functional Consultant with a total experience of around 8+ years. Worked for various implementation, enhancement and support projects.
• My expertise in SAP IS-U / CCS encompasses following modules: Finance (FI-CA), Device Management, Billing & Invoicing and Customer Service.
• As a techno-functional consultant, my responsibilities included: User interaction to capture requirements, reviewing deliverables related to development and testing process and being the point of contact to the client.
• My core technical ABAP competencies are Reports, Print Workbench-PWB’s, Intercompany Data Exchange-IDE, User Exits, Idocs, Data Dictionary Management, SAP Scripts, Smart Forms, OO ABAP using BOR’s, ABAP Classes and Objects and Data Loads using EMIGALL.
• Detailed understanding of meter to cash cycle in Utilities for regulated and deregulated markets.
• Key work Areas: Requirement gathering, functional specifications, technical specifications, low level configurations, complex developments and testing along with time reporting for the team. Other areas include: Units Test Scripts, Integration Test Scripts, Business Process and Procedures (BPPs) document, preparing test data and executing the test cycles.
• Prepared training documentation (Assets) and provided in-house training to coworkers on IDE and PWB.
• Monitored and provided project status report to business using Earned Value Management. (SPI/CPI/status)
• Excellent communication skills and a team player.
• SAP HANA Trained by SAP.
• SAP Technical ABAP Consultant with a total experience of around 8+ years. Worked for various implementation, enhancement and support projects. (Mainly in Manufacturing and Auction industry)
• My expertise in ECC encompasses following modules: MM/PP/WM/EWM/GRC/SD/FICO.
• My core technical ABAP competencies are Reports, Module Pools, Web Dynpro, Idocs (ALE and EDI), User Exits, Data Dictionary Management, SAP Scripts, Smart Forms, OO ABAP using BOR’s, ABAP Classes and Objects, BDC (session and call transaction), Function modules-RFC’s.
• Extensively worked on mobile RF programs for assembly line in WM and others in EWM module.
• Key work Areas: Requirement gathering, functional specifications, technical specifications, low level configurations, complex developments and testing along with time reporting for the team. Other areas include: Units Test Scripts, Integration Test Scripts, Business Process and Procedures (BPPs) document, preparing test data and executing the test cycles.

PROFESSIONAL EXPERIENCE:

Confidential, Renton, WA

SAP Technical Consultant

Responsibilities:

• Production Order load Interface from Team Center to SAP (Sequences/Operations and Components) using ABAP custom RFC.
• Production Order transformation for Upper Level Part Numbers-ULPN (Components for ULPN operation would be transferred to Sales BOM and costing implemented whereas ULPN added to operation) via custom ABAP report.
• Build shop floor paper development on smartform.
• Characteristics and option ABAP interface between Team Center and SAP using PI proxies.
• RF-Programs for production order components serialization, goods issue to production order, backflush and milestone confirmation with a performance of approximately 30 seconds for each milestone.
• Design and development of QDA process for disposition using web services.
• Update third party systems for changes in material - Using Change pointers and MATMAS idocs.
• Design and implementation of shipment and relevant process for inbound deliveries using SHPMNT05 and SHPMNT06 Idocs.
• Worked on E-WM RF Programs.
• Web Dynpro Applications for dealers to confirm orders.

Environment: SAP ECC 6.0

Confidential, Fairfield, CA

SAP Technical Consultant

Responsibilities:

• Interactive Adobe form on Web Dynpro (Condition Report) for vehicle inspection/status.
• Vendor Invoicing and Payment through Web Dynpro (Trip Confirmation).
• Added lot of validations and enhancements to existing Web Dynpro Components.
• Enhanced Equipment Screen to incorporate Trip Confirmation Requirements.
• BDC for Cost Element Creation.
• Batch Program to reprocess failed output types from NAST.
• Adobe Form - Deposit Slip, Vendor Payment Receipt, DMV Check.
• Created a custom Reusable SALV Class for reports leveraging Factory Design Pattern to display ALV reports. (Can be used across reports for classical/batch/interactive)

Environment: SAP ECC 6.0, CRM 7.0

Confidential, Loudoun, VA

SAP IS-U Techno-Functional Consultant

Responsibilities:

• Blue Print for Bill print and collective bill print
• Cash Desk Receipt, Installment Plan Letter
• SSN Masking
• Defaulting CRM product based on Rate Category
• Functional Specs design for Bill Print and collective bill print
• Helped design custom processes for Move in, owner allocation, lien, debt set-off and bankruptcy.
• Data Migration Team Lead (EMIGALL). Loaded objects like Business Partners, Contract Account etc.

Environment: SAP ECC 6.0 IS-U and SAP CRM 7.0

Confidential, Omaha, NE

SAP IS-U Techno-Functional Consultant

Responsibilities:

• Installment Plan Letter
• Regular Bill Print
• EDM bills were also part of scope
• Pricing for Consumption was tiered and represented on the bill.
• Collective bill print
• Meter testing & Calibration Process
• FQ-event Enhancements for Invoicing.

Environment: SAP ECC 6.0 IS-U

Confidential, Pittsburgh, PA

SAP IS-U Techno-Functional Consultant

Responsibilities:

• Fixing issues on regular and budget bills like: Next meter reading date, LPC - Late Payment Charges Forecasting, Bill Print Messages, Different OOB analysis and resolution.
• CAP Application Form: Developed this new application form with the help of one of the SAP Bill print Platinum Consultants to achieve an immediate, high priority deadline.
• Developed Interfaces for CAP based on which invoices are modified and OOB’s can be analyzed from a different perspective.

Environment: SAP ECC 6.0 IS-U and SAP CRM 7.0

Confidential, Irving, TX

SAP IS-U Techno-Functional Consultant

Responsibilities:

• Design for Correspondence of welcome kits (8 forms: Move in, Switch, Product Swap, Transfer) through two channels (paper, email and both)
• Design and development of Notifications for Electricity Usage report, Cost and Usage report and projected cost alerts based on customer subscription (Channels: Email, SMS).
• Enhanced existing design for CRM and Web to trigger correspondence and create a correspondence request in ISU.
• Part of Recipient Engine design and Implementation team. The recipient engine basically provided a list of account managers, associated channel preferences and data relevant to them.
• Conversion programs to maintain the modifications of Existing Database tables that were being modified.
• Worked on outlying contracts and child contracts data model.Support
• Worked on CIC0 tickets for Screen changes.
• Creditworthiness of a customer
• Manual billing for distributor charges (IDE)
• Penalty charges for contract violation in CRM
• Meter order creation batch job dump due to huge logs. (Message suppression implemented)
• Bill print related issues.

Environment: SAP ECC 6.0 IS-U and SAP CRM 5.0, Web base on .NET

Confidential, Lincoln, NE

SAP IS-U Techno-Functional Consultant

Responsibilities:

• Gathering the business requirements and technical implementation of custom defined processes for meter shop and meter order (print workbench) forms.
• Print workbench development: Installment plan creation/disconnection, Dunning Disconnection, Security Deposit disconnection, Disconnection service order, meter order forms and meter inspection forms.
• End to end Customizing and testing of Owner allocation workflow and process.
• Reporting based on Disconnection document and disconnection statuses.
• Development of Meter Order results upload interface - Inbound to SAP.
• Part of Correspondence configuration team.
• Coordinating with offshore team to get required developments and issues fixed.
• Post go live production support to handle all issues.
• Budget billing integration with migration documents.
• Part of Data Migration Team using EMIGALL. Loaded Technical Master Data like Installation, Premise, Connection Object etc.

Environment: SAP ECC 6.0 IS-U and SAP CRM 7.0

Confidential

SAP IS-U Technical Consultant

Responsibilities:

• Developed Disconnection and Reconnection program with an inbound idoc.
• PWB - Dunning Letters PWB - Welcome Letter
• Part of Design and development team for Bill print using Print Workbench and smart forms.
• Design and development of monthly Meter read upload inbound interface from MVRS to SAP and outbound meter order from SAP to MVRS.
• Design and Development of creation of Collection agency Item detail file during the collection agency submission process.
• Design and development of interface to update (change/add new) address in SAP for business partner based on the file sent by 3rd party.
• Outbound interface - extraction of contract and address information of customers in a pipe separated text file and ftp to 3rd party server.
• Outbound ACH interface - modification to the ACH Payment Media file (pre-notification and direct debit files) that will be generated by the Payment Run (transaction FPY1) in a format that is acceptable by the bank.

Environment: SAP ECC 6.0, IS-U

Confidential

SAP IS-U Technical Consultant

Responsibilities:

• Involved in configuration of CIC0.
• Involved in writing Functional and Technical Specification documents.
• I was part of team for writing Test Scripts and preparing test data and executing the test cases.
• Development and testing GL Accounts reports.
• Development and testing of Dunning Warning Letters using PWB.
• Development and testing of Bill Print Program using PWB for different scenarios like final bill, residential and commercial customers, budget bill, catering past due amounts, late fees, Credit amounts and Budget bill settlements.
• Development and Testing of Welcome Letter using PWB
• Involved in design, development and testing interfaces (IDE) with third party systems (Inbound/Outbound - Supplier Switch, Meter readings, Move In)
• Handling of Switch Documents for change in contract (Move in/Move out/ Transfer).

Environment: SAP 4.6C and SAP ECC 6.0, SAP CRM 7.0

Confidential

SAP IS-U Technical Consultant

Responsibilities:

• Bill/Invoice out sorting Program with out-sorts release function
• Custom Adjustment Reversal Program
• Modifications to existing Bill Print Program - PWB
• Schema - Custom Variant Program
• Optimization and Reverse engineering Developments to make technical designs for Migration of reports to BW.
• Configuration change for dunning
• Developing an interface for Bill Print in order to facilitate data transfer between NPCL and Print vendor.
• Worked as technical coordinator and developer for IS-U Finance (FI-CA), Billing, CRM and Correspondence/Doc1 (Print Workbench Invoice) stream.
• Involved in developing and testing of front office processes, workflows and fixing of upgrade issues.
• CCS Modules handled Billing, invoicing and Finance (FI-CA) and CRM - CS
• Reviewing and testing the objects to meet functional requirements and quality standards.
• Involved in Integration testing of various scenarios for billing and payment posting
• Involved in configuration of FICA process.

Environment: SAP IS Utility & CCS SAP 4.7