SUMMARY

• Over Ten years of system integration experience in SAP including three full Life Cycle SAP implementations covering full spectrum of SAP SD/OTC and SAP MM.
• Experience in client facing role for the project in US, UK, Canada, Brazil, Europe, China, Australia, Japan, India, Singapore.
• Experience in leading the onsite/offshore teams.
• Experience in ASAP Methodology including Discovery phase of a project.
• Experience in Data Migration efforts including requirements gathering, conducting workshops.
• Experience in Contract Management, Release Management, Order Management, Billing and Pricing, IS - AFS, IS Retail Article Master Data.
• Experience in Resource Related Billing Configuration/Testing/Support.
• Experience in Availability Check and Requirements.
• Experience in Partner Determination, Output Determination, Account Determination and Text Determination.
• Experience in Free Goods Determination and Material Substitution.
• Experience in Credit Management, Foreign Trade, Shipping and Transportation.
• Involved in process design and development of Functional Designs for Order to Cash Process.
• Implemented pricing, configured pricing procedures, special condition types and condition type groups.
• Extensive experience in Outputs and Smart forms ranging from Quotes, Orders and invoices.
• Implemented Billing, Customer Master and have also worked on custom Reports.
• Functional experience with SAP IDOC interfaces including understanding of the data elements on the interfaces like Inbound Customer Orders and Outbound Customer Invoices.
• Experience in Production support, end user training sessions, training material.
• Prepared Test Plans and involved in Unit Test and Integration Testing.
• Conducted Users Acceptance Testing (UAT) Workshop, go-live activities and Post-implementation support.
• Excellent analytical, problem solving, communication skills and committed team member.
• Experienced in working in a fast moving project culture within large global organizations.
• Have natural aptitude for new technologies, committed to continuous learning and knowledge growth.
• I am articulate, committed and enthusiastic professional who is well organized and goal-oriented.
• I am a strong and flexible team player and able to work independently and able to work under pressure.

TECHNICAL SKILLS

ERP: SAP R/3 4.0, 4.6c, ECC 5.0, ECC 6.0

DBMS: Oracle 10i, Microsoft Access

Operating Systems: Windows NT 4.0, 2000, XP, Vista, 7

Application Software: MS Office Professional (Word, MS Access, Excel, Visio, PP)

Languages: C, C++, Java, Pl/SQL, DOS, HTML and XHTML.

Tools: HP QC/ALM, Solution Manager 7, 9 & 11, Putty, WinSCP, Solution Tracking System

PROFESSIONAL EXPERIENCE

Confidential, Skillman, NJ

SAP (SD & MM) - Solution Architect

Responsibilities:

• Worked as a solution architect to remediate old functional design documents according to the current updated business process.
• Performed testing in HPQC/ALM to validate new functional design documents.
• Created functional design documents for Interfaces.

Confidential, Eagan, MN

SAP Lead Consultant- Solution Architect

Responsibilities:

• Worked with the Project Manager to identify and mitigate risks and resolved issues, worked as a liaison between business and technical folks.
• Labeled resources and identified tasks to the onsite and offshore teams.
• In conjunction with the Business Analyst and other team members, develop flowcharts of the current processes and the proposed processes.
• Created Contracts for Subscriptions under entitled customers.
• Configured Value Contracts, Assortment Module for Value Contracts, provided support to clients with Value Contracts and Release orders.
• Configured Product Hierarchy.
• Configured Media Level Rules for Materials.
• Involved in Federal Government Ordering Process, Renewals, Fulfilment, Entitlement, Pricing, Billing Processes.
• Creating an Article Master Data record & assignment.
• Configured and tested Resource Related Billing,
• Performed Batch Jobs for Online-Billing and Print Billing runs, including running jobs for Subscriptions, Regen(Renewals), Allocation, Invoice, Invoice list, Print/Image.
• Involved in creating Deals, Special Offers, Multi-location Agreements.
• Loaded Usage in SAP, using WinSCP after receiving Summary/Clients reports from Online Charges.
• Performed Test Requests for Billing Invoices for different Sales Orgs through HPQC/ALM.
• Configured and provided support to Tax & Accounting Business clients in Resource Related Billing, Project Systems, Project Management, MRS.
• Performed Revenue Recognition requests from clients.
• Provided support to end users via Email/Phone/Tickets for Master data, Ordering & Subscription(Contract), Entitlement, Fulfilment, Renewals and Billing.

Confidential, Melville, NY

Lead OTC-(SAP SD & MM)

Responsibilities:

• Worked with the Project Manager to identify and mitigate risks and resolved issues.
• Performed the responsibilities for the Gap Analysis.
• Identified and helped designed and documented any reports, interfaces, conversions, enhancements, forms, or workflows required.
• Wrote Functional Specification documents for interfaces and custom ABAP reports
• In conjunction with the Business Analyst and other team members, develop flowcharts of the current processes and the proposed processes.
• Configured customer account groups and number ranges.
• Performed standard SD configuration related to order processing, pricing and billing
• Configuration of technical objects, order types.
• Configuration of SD (Sales org, division, distribution channel).
• Developed technical/functional specifications, test scripts, all the way to production
• Configuration and testing of Pricing Procedure Determination, experience in VOFM routines & Formulas.
• Configured copy control for sales order and billing.
• Configured and tested resource related billing.
• Configured consignment process for the stock which is located at customer location.
• Uploaded Customer/Material Master data using LSMW.
• Created Materials with different views.
• Created BOM and alternative BOM for all configurable materials (Sales order BOM, Static BOM and Fixed BOM).
• Configured Product Hierarchy.
• Preparation of test cases and user documentation in HPQC/ALM.
• Troubleshoot and resolved issues (Level 1 and Level 2) over the phone using remote tools)
• Provided training to end users and post production support.
• Created and changed a central contractand renegotiate an existing central contract directly with suppliers or by creating RFx.
• Used a central contract as source of supply across all connected systems, accumulating buying power into a superordinate contract using central contract hierarchies.
• Customized central contract distributionto our needs, whether they be for individual contracts or bulk assignments.
• Controlled access to a central contract through the assignment ofauthorizations.
• Configured the system to generatealerts.

Confidential, Windsor, CT

Sr. SAP SD Consultant

Responsibilities:

• Provided solution specialist responsibilities for all North American implementation.
• Determined the functional scope.
• Meticulously scheduled the release approval process in agreement with change and/or product management processes.
• Implemented quality assurance to monitor compliance with the criteria that were established for the creation of a release as part of the change and/or product management process.
• Worked in document scope and changes.
• Managed version histories.
• Worked on post go live Change requests raised by business on emergency basis to in corporate critical business change requirements.
• Wrote functional designs to in corporate changes for change requests.
• Worked extensively on outputs ranging from Quote, Order acknowledgement and Invoice.
• Helped business create custom reports from requirement gathering to design, build, test and production release.
• Setting up of unit test scenarios (test scripts), test data and manual testing of baseline configuration.
• Implemented recommendations based on the changed reporting features and tools (SAP Query, internal and external reporting).
• Provided production support for both level 2 and level 3.
• Frequent contact with development team (IDC(Accenture) India) to achieve ABAP programming changes as per tickets and change request requirements.
• Worked with OSS facility to resolve a complex situation where Orders were disappearing from production system.
• Recommended ABAP or other programming enhancements when no SAP solution was possible.
• Configured New Item Categories to accommodate streamlined Order to Cash Process.
• Configured Pricing Procedure Determination; creating condition tables, access sequences, condition types, pricing procedure and involved in the process of writing VOFM routines & formulas.
• Configured and tested changes in output determination.
• Documented all configuration changes and training materials.
• Mentored end users on new business processes.
• Recommended users extensive functionality of current customizations available within global template to avoid unnecessary customizations.

Confidential, Greensboro, NC

Sr.SAP SD Consultant

Responsibilities:

• Worked as a SAP SD Functional Consultant involved in requirements gathering for the implementation and maintenance of SD module in SAP.
• Analyzed existing business processes and recommended fixes and enhancements.
• Worked extensively on AFS-Purchase order Processing, Split functionality, Simulation AFS & Non-AFS materials, AFS Purchase order and Goods receipt Queries, Reports.
• Responsible for sales order management as well as design, configuration and testing using quotations and different customized sales order types and cash sales, customized pricing, billing process (invoices and invoice list and batch processing)
• Wrote functional specs for several objects in OTC (Order to Cash) process.
• Customer and material master data set up and conversion.
• Functional specialist for the development team for the creation of real time interfaces between R/3 and AS400.
• Setting up of unit test scenarios (test scripts), test data and manual testing of baseline configuration in HPQC/ALM
• Developed and executed Integration and regression test scenarios in HPQC/ALM.
• Developed enhanced training documents and delivered training to end-users.
• Recommended the use of standard reports available via R/3.
• Provided postimplementation support for OTC processes.
• Cleared backlog of Consignment billings.
• Reconciled customer consignment inventories requiring locating misplaced inventories, billing verifications, and movement of inventory to correct locations.
• Provide assistance/guidance to the department’s staff throughout the project - knowledge transfer of application usage and master file set-up within the application.

Confidential, Melville, NY

Lead OTC (SAP SD & MM)

Responsibilities:

• Wrote business Process Procedures.
• Analyzed existing business processes and recommended fixes and enhancements.
• Wrote functional specification for Enhancement involved in form user exit in MV45AFZZ.
• Drafted functional specifications, participate in design and execution of unit and system testing.
• Design and developed pre-processor for EDI 850/ORDER05, EDI 810/INVOICE02, EDI997/Functional Acknowledgement.
• Involved in several role outs for EDI related projects for European countries, providing harmonized solution using centralized middleware for all the countries, for both inbound and outbound interfaces.
• Used ORDERS05 to create order and custom IDOC to create quotation in SAP.
• Configured and defined new pricing procedures.
• Configured RRB, Supported issues (Adding new role, Hour change requests, creating DMR, Batch budget jobs)
• Output condition records for sales order confirmation, deliveries, transfer order creation and confirmation.
• Uploaded Material Master data by using LSMW.
• Created Materials with different views.
• Created BOM and alternative BOM for all configurable materials (Sales order BOM, Static BOM and Fixed BOM).
• Configured Product Hierarchy.
• Setting up of unit test scenarios (test scripts), test data and manual testing of baseline configuration in HPQC/ALM.
• Training and presentation of configured process to Key users.
• Providing support to live countries with daily activities, and also participating in ongoing and new projects.
• Solve SAP incidents requests logged by live countries. This involves accepting tickets, liaising with users to understand the issues, solving incidents in accordance with common design and following up with local countries.
• Work on ad-hoc projects relating to the SAP implementation - this include working together with the business on the implementation of new requirements.
• Post implementation support and troubleshooting in day to day activity.

Confidential, Melville, NY

SAP SD Consultant Billing Specialist

Responsibilities:

• Translate complex business requirements into SAP configuration.
• With only occasional help from other team members and consultants.
• Recommended ABAP or other programming enhancements when no SAP solution is possible.
• Design and developed analysis framework to analyze the SD data.
• Obtain resolution to problems when required via the OSS facility
• Configured New Sales Doc. Types, Item Categories and Schedule Line Categories to accommodate streamlined Order to Cash Process.
• Configuration of billing components comprising different types of billing documents, invoices based deliveries, credit and debit memo, explicit billing, collective processing of billing documents and sales information system.
• Configured and tested output determination.
• Documented all configuration changes and training materials.
• Implemented recommendations based on the changed reporting features and tools (SAP Query, internal and external reporting).
• Created and changed a central contractand renegotiate an existing central contract directly with suppliers or by creating RFx.
• Used a central contract as source of supply across all connected systems, accumulating buying power into a superordinate contract using central contract hierarchies.
• Customized central contract distributionto our needs, whether they be for individual contracts or bulk assignments.
• Controlled access to a central contract through the assignment ofauthorizations.
• Configured the system to generatealerts.
• Setting up of unit test scenarios (test scripts), test data and manual testing of baseline configuration in HPQC/ALM.
• Enter, test and migrate the required SAP configuration to production.
• Provided test coordination through HPQC/ALM.
• Created and executed Integration and regression test scenarios in HPQC/ALM.
• Developed training documents and delivered training to end users.
• Resolved backlog of issues in OTC.

Confidential, Columbus, OH

SAP-SD consultant

Responsibilities:

• Developed enhanced training documents and delivered training to end-users.
• Configured and tested order types, item categories and schedule lines.
• Configured and tested output determination for EDI/IDOCs and invoice printing.
• Responsibilities also included the development of technical specifications for developers for all the custom objects, training to end user groups and documentation.
• Performed standard SD configuration related to order processing, Pricing and billing.
• Worked on AFS Material Management including purchase order and goods receipt issues.
• Troubleshoot and resolved issues (Level 1 and Level 2) over the phone using remote tools.
• Communicated technical solutions/issues to a non-technical audience.
• As part of the implementation team I was responsible for defining and supporting the order to cash functionality.
• Involved in design, configuration, testing, implementation, documentation and maintenance of the SAP SD environment.
• Involved in SD/FI/MM integration testing.