SUMMARY

• Having 11 Years Information Technology (IT) in SAP Solution Manager Certified consultant / SAP Basis and also experience in Project Management.
• Has the skill set to implement SAP projects and experience on maintaining and supporting the operational SAP systems landscape.
• This includes customizing system settings; defining and evaluating, testing prototype environments and Basis user training, support during go live, system analysis for solving specific problems.
• Possess excellent communication skills, willing to work in fast paced environments, can be a good team player as well as an excellent individual contributor.

PROFESSIONAL EXPERIENCE

Confidential

Project Management/SAP Solution Manager Architect specialist

Responsibilities:

• Worked on the impact analysis for SAP Solution Manager 7.2 Architecture.
• Worked on planning SAP Solution Manager 7.2 Architecture.
• Worked on upgrading the SolMan 7.1 to 7.2
• Experience in implementation of SAP Business Process Change Analyzer (BPCA). Showcased the tool's benefits in Business Continuity, Efficiency and Time to Market by doing focused and optimized testing.
• Running the BPCA analysis / Test scope Optimization to get the optimized list of objects / test cases impacted. Provide a baseline Regression Scope based on BPCA Analysis.
• Responsible project deliverables and Go - live.
• Scout planning, implementation and Go-live.
• Incident management enhancements.
• ChaRM enchantment for reporting.
• BPM Implementation planning.
• Impact analysis for Solution Manger implementation and enhancements.
• Responsible converting functional/business requirement to SolMan technical.
• Managed the continuous improvement support and was responsible for extending the new change management process in all J&J business units.
• Supported multiple releases and provided Production Support for hundreds of Users utilizing SolMan functionalities.
• Configured the requirements and developed Test strategyfor SCOUT,ChaRM,Incident management.
• Worked on TEA/TEAP.
• Worked on auto import transports in SAP Change management process.
• Worked on Compliance process for testing and build process for SAP Solution Manager.
• Worked on HP ALM process for Testing and deploy.
• Worked on SAP Solution manger Retrofits for N,N+1 landscape.
• Worked on SAP Solution manger DMS.

Project Management/SAP Solution Manager Architect specialist

Responsibilities:

• Present periodic Dashboard reports on the current program, future opportunities and client issues.
• SAP Solution Manager -Customizing Distribution Setup E2E.
• Coach, mentor and lead personnel within a technical team environment.
• Maintain continuous alignment of program scope with strategic business objectives, and make recommendations to modify the program to enhance effectiveness toward the business result or strategic intent.
• Build credibility, establish rapport, and maintain communication with stakeholders at multiple levels.
• Administration and configuration of Business Blueprint of Solution Manager.
• Leading Approve process for transport management/ChaRm.
• Leading transport Retrofit activates
• Preparation of Retrofit transports.
• Working in implementation of Solution Manager-Charm in SM 7.1 E2E.
• Working in Implementation of System Monitoring and Reporting in SM 7.1.
• Submitted the proposal/plan/design on Business Process Monitoring & Data volume Management in SM 7.1 .
• Conceptually knowledge on Monitoring BOE 4.0 SM 7.1.
• Working on Confidential VLookup functions for transport management.
• Leading the offshore team and also responsible for SAP Transport management.
• Parallel working for Confidential across locations.
• Identify design gaps and propose solutions.
• Experience in providing technical support and maintenance of production and development systems.
• Experience in analyzing system requirements, including interacting with users to understand business processes, and designing applications to meet those requirements.
• Ability to learn and adopt new features/functionalities/tools.
• A Provide functional & technical expertise to the team for SAP work process, applications & products Professional Skills.
• Proven success in contributing to a team-oriented environment.
• Proven ability to work creatively and analytically in a problem-solving environment
• Desire to work in an information systems environment.
• Excellent leadership, communication (written and oral) and interpersonal skills.

Confidential

Computer Specialist/System support and development admin

Responsibilities:

• Manage transition of client from Solutions Implementation to Client Support. Manage the development and maintenance of implementation portions of project.
• Detailed planning for Solution Manager 7.1 Service desk implementation.
• Worked on Solution Manager-Service desk/Incident management Estimates and proposal.
• Installation and complete configuration (SOLMAN SETUP) of Solution Manager 7.1.
• Worked for Confidential on SAP Solution Manager ISV Service desk/Incident management Implementation
• Worked on Solution Manager-Service desk/ Incident management Hardware Planning.
• Designed Solution Manager-Service desk as per the business process.

Confidential

Computer Specialist/System support and development admin

Responsibilities:

• Developing assets on Solution Manager for SAP capability.
• Prepared for proof of concept for END-USER- EXPERIENCE-Monitoring and Solution Manager Components.
• Prepared for SAP Solution Manager Estimate tool.
• Prepared proposal on Solution Manager.
• Conducting Solution Manager Training.
• Explained the overview introduction and Best Practice on SAP solution Manager.
• As Empanelled Interviewer played key role for supporting IDC recruitment team for Solution Manager Recruitment.
• Installation of BO XI 3.1 on Windows Server.
• Installation of SAP Integration Kit.
• Creating users and groups and assigning roles and restrictions for different applications and objects.
• Assigning rights to different principles (users and groups) for different objects (Folders, reports, universes, connections, applications, etc,.)
• Row, object, connection, sql level securities implementation using manage security and assigning them to users/groups as per the roles and requirements.
• Managing scheduled instances.
• License management.
• Server management. configuration of BO server and client tools
• Import wizard in moving reports and universes from Dev to UAT
• Creating connections from different data bases to Universe Designer.
• Deploying reporting solution to different environments using Env to Env or using BIAR file deployments.
• Adding logos and pictures to the reports in WEBI.
• Using chart components (Line, Pie, Bar, OHLC, Stack, Combination, Bubble, Area)

Confidential

Software Product Specialist

Responsibilities:

• Implementation of Solution Manager -IT performance report E2E
• Implementation of Solution Manager -Job Monitoring in Work center
• Implementation of Solution Manager- CSA task List.
• Implementation of Solution Manager- Service level report.
• Implementation of Solution Manager- SAP Early Watch Alert (EWA).
• Implementation of Solution Manager-CCMS configuration.
• Implementation of Solution Manager- Maintenance Optimizer.
• Implementation of Solution Manager-Documentations.
• Implemented automation of SAP Health check in Solution Manager.
• Implementation of Solution Manager - Business Process Management.
• Worked in SAP Solution Manager Diagnostic.
• Planning of Solution Manager - RUN SAP & ASAP.
• Applied support packs in JAVA and ABAP stacks.
• Worked in SAP Kernel upgrade activity and data base upgrade.
• Responsible for all solution Manager activates -E2E in Solution Manager .
• Preparing Planning/presentations in Solution Manager.
• Trained in SAP Business Objects to integrate SAP system performance data for report generation .
• Working in SP Upgrade Application Stack plan. including NW640, NW700, NW701, NW710, NW711 in Windows, Linux and AIX 5.3 environment.E2E implementation of Sap Solution Manager (4.0) for monitoring the company landscape.
• Implementation of Digital Signature-Tool with configuration guide.
• Downloading & Applying of Support Packages, Add-Ons, Plug-Ins, increase Kernel Patch level.
• Implemented SAPNOTES to resolve user problems.
• Configured Transport Management system.
• Creation of clients and defining client settings, performing local client copy.
• Validation of Standard and Third Party Service Desk Functionality.
• Requesting and Installing the SAP License.
• ChaRM Implementation.
• Developing Project documents, configuration documents, Training Manual.
• Implementation and documentation to use Solution Manager Methodology.
• Client Creation, Locking, Unlocking, Deletion.
• Configuration System Landscape Directory.
• Assignment of Development Projects to Transport Layers.
• Performing post installation configuration for R/3 Systems.
• Implementation of issue Management Service Desk and Change Request.
• Monitoring and User Administration. configured the Service Desk according to the Solution Manager configuration guide
• Applying Support packages using JSPM.
• Printer Configuration and Spool Administration.
• Installation of Solution Manager 7.0
• Involved in the Implementation & Configuration of Solution Manager.
• Profile/Role management and authorization.
• Implementation of Maintenance optimizer for downloading the service packs from service marketplace.
• Creation of Implementation Project, Generation of business blueprint and Configuration.
• Access to programs and Services to monitor and optimize the performance and availability of system landscapes.
• Set-up of RFC connections between satellite systems and the SAP Solution Manager system.
• Responsible for Setting up and maintaining the Solution Manager.
• Solving the customer Messages using the Solution Manager Service Desk. configured the Service Desk according to the Solution Manager configuration guide
• Assigning of RFC’s, Systems and Servers using Solution Manager.
• .Validation of Standard and Third Party Service Desk Functionality.
• Creation of Projects, Generation of business blueprint, Configuration and Testing of the Project.
• System Monitoring and Solution Monitoring.
• Involved in Execution of Regression Testing, Module Integration Testing, Smoke Testing, Exploratory Testing and User Acceptance Testing.
• Creation of Test Plan, Test Package and assigning them to Team Members.
• Preparing Test Strategy for Testing.
• Conducting Knowledge Transfer sessions to other teams on Solution Manager.
• Early Watch Alert to monitor solutions in SAP systems.
• Reporting using Service Level Reporting.

Technical Analyst

Responsibilities:

• User Administration and Identity Management in R/3 Systems.
• Configuration of System Resources for RFC .
• Client maintenance including client creation, local client copy.
• Provide daily Basis support for the R/3 System and system monitoring.
• Requesting and Installing the SAP License.
• Confirming a Transport Proposal/Applying for Transport into the Next System.
• Implementation of Maintenance optimizer for downloading the service packs from service marketplace.
• Developing Project documents, configuration document, Training Manual.
• Perform user and security administration for the SAP system.
• Assignment of Roles and Profiles to the users.
• Developed the SAP scripts for Invoice Printing and check printing and inserted the necessary logos.
• Involved in correcting the alignment of the packing list SAP Script to address the miss-aligned printing.