SUMMARY

• 20+ years in Information Technology with 15+ years as SAP Basis Administrator specializing in environments of Unix (AIX, Sun and HP), Oracle, High Availability, Clustering, Disaster Recovery and SOX compliance.
• Proficient in Unix operating system, Shell scripting and Oracle Database Administration in SAP environment. Hands - on experience in platform migration of SAP systems from HP to Sun, data center migration, storage and servers refresh, SAP system installations, technical upgrade, Oracle 11g installation and upgrade.
• Installed SAP systems starting from hardware (server) to the point where users can logon by installing Sun Solaris, setting up Hitachi SAN storage, configuring backup system using Netbackup, setup connection of OSS, Early Watch and SAP router.
• Completed several full life-cycles of global SAP implementations for Fortune 500 companies.
• Experience in SAP systems including: R/3 3.1G to ECC 6, SRM 7, CRM 2007 and Middleware, GRC 5.3 (aka SAP Access Control), GTS, Enterprise Portal 6.0, Netweaver Web AS, Netweaver Java AS, Web Dispatcher, PI 7.0, MDM Catalog, Solution Manager 7.0, and BI 7.0 (BW).
• Installed and support of SAP 3rd party tools such as Taxware, Vertex, Autosys, Redwood CPS, Zoption, and Adobe Forms.
• Effective communication from senior executives to computer operators and business users.

PROFESSIONAL EXPERIENCE

SAP Basis Administrator

Confidential, California

Responsibilities:

• Collaborate with SAP Security team to mitigate on authorizations for SOX compliance.
• On-Call rotation to provide global support in all aspects of Basis and Oracle DBA tasks.
• Interface and coordinate with IBM infrastructure teams for data center servers/activities.
• Proactive on preventive maintenance tasks by developing scripts to monitor various systems/activities.
• Streamline systems copy process to minimize the downtime of production support systems.
• Install/build new SAP systems using cloning method and to provide advice on projects landscape.
• Installed/evaluated SAP Redwood CPS for SAP batch jobs replacement.
• Performed Oracle 11g Confidential on large databases ( ~ 5 TB ).
• Documented operation process to train a team of offshore Basis staffs.
• On-site support to stabilize and improve performance of ECC 6 and BI 7 systems after Confidential .

SAP Basis Consultant

Confidential, California

Responsibilities:

• Completed full life-cycle global SAP implementation that supports Chinese, Hebrew, Japanese and Spanish.
• Installed and support of various SAP systems being primary Basis person for ECC 6, GRC 5.3 & CRM 2007.
• Installed and upgraded GRC to version 5.3. Setup Single-Sign-On and Adobe Document Service.
• Worked on all aspects of SAP Basis including but not limited to ECC enhancement packages upgrade, database upgrade, installing multiple languages, system monitoring, performance and tuning, systems refresh, setting up printers, TMS configurations, applying support packages and OSS notes, moving transport requests using Transport Connect, setting up SAP jobs using Redwood CPS, installing SSL certificates etc.
• Provided global support to users in China, Hong Kong, Taiwan, Japan, Ireland, Israel and US.
• Setup interface with Gentran for EDI. Develop Unix shell scripts to convert legacy interfaces file for SAP PI system and automate files transfer. Supported SAPgui in Citrix environment.
• Setup Solution Manager 7.0 for Maintenance Optimizer and Solution Monitoring.
• Worked with Unix system administrators to architect storage requirement and filesystems layout.

SAP Basis Consultant

Confidential, Oregon

Responsibilities:

• As an individual contributor, successfully performed Combined Confidential and Confidential (CUUC) without additional resources.
• Built a new 4.6C system by restoring production database and SAP binaries without SAP installation.
• Renamed the new system then upgraded Oracle from 9i to 10g.
• Upgraded R/3 4.6C MDMP to ECC 6 then carried out the Confidential tasks.
• Applied support packages and updated SAP kernel.

SAP Basis Consultant

Confidential, California

Responsibilities:

• Provided day-to-day support of production systems running dual stack (ABAP and Java)
• Performed technical Confidential of SAP BI from 3.5 to 7.0 as well as Oracle Confidential from 9i to 10g.
• Performed system refresh of ECC, CRM, BI, GTS and Portal.

SAP Basis Consultant/Team Lead

Confidential, California

Responsibilities:

• Support 6 different companies each has it’s own production 3-systems landscape.
• Performed SAP technical Confidential from R/3 4.6B to ERP 2004 (ECC 5.0) and from R/3 4.6C to ECC 6.
• Upgraded database from Oracle from 8.1.7 to 9.2.0.7 and from 9.2 to 10g.
• Installed Unix Apache web servers for SAP online help. Installed, Confidential and Support Vertex.
• Completed 2 full life-cycles of 4.6C implementations on Solaris and HP-UX.
• Developed Unix scripts for automation of backup, monitoring, and applications interface.
• Setup SAP Console for wireless terminals and barcode printers for warehouse management.
• Advised project management on SAP system landscape and clients strategy for special projects.
• Performed SAP homogeneous system copy (system refresh) for special projects.
• Performed SAP kernel Confidential and related database administration tasks, applied support packages, OSS notes, plug-ins and add-ons.
• Setup SAP router for OSS connection, maintain OSS system data, users and administration.
• Involved in daily Basis activities including but not limited to monitoring, performance and tuning, CTS (transport) / TMS, authorizations and printing issues.
• Identified SAPgui connectivity problems and resolved it with Unix and network administrators.
• Setup standalone ITS and integrated ITS for users’ access from the internet.
• Actively involved in IT auditing, SOX and Segregation of Duty (SOD).

SAP Basis Administrator

Confidential, California

Responsibilities:

• Successfully upgraded SAP R/3 from 3.1H to 4.5B.
• SAP production support in all aspect of SAP Basis
• Supported Taxware and monthly update.
• Developed Unix scripts for automation of files transfer.

SAP Basis Consultant/Unix System Admin

Confidential, California

Responsibilities:

• Performed platform migration from HP 9000 to Sun E10K with high availability.
• Migrated SAP systems due to data center relocation, servers renewal and storage refresh.
• Setup/Configured Sun servers with Hitachi 9200 SAN and NetBackup for SAP systems.
• Managed SAN storage using Veritas software
• Upgraded database from Oracle 7.3.4 to 8.0.6 and from 8.1.7 to 9.2.0.7
• Defined and executed backup strategies of SAP systems for disaster recovery.
• Performed Autosys upgrade, Setup ALE for EDI and Tibco.

SAP Basis Administrator / Senior Systems Analyst

Confidential, California

Responsibilities:

• Completed full life-cycle of Confidential of SAP R/3 3.1G with HP MC/ServiceGuard.
• Performed Oracle / Sybase DBA related tasks as well as Unix System Administrator.
• Experienced in iXOS (Open Text) archiving for SAP system. Supported manufacturing system.
• Setup Brio Server, Apache web servers, developed shell scripts for data warehouse interfaces.

Senior Systems Analyst

Confidential, California

Responsibilities:

• Performed tasks of Sybase DBA and Unix System Administrator.
• Installed and support of QAD MFG/PRO for the corporate.