SUMMARY

• Over 7 years of SAP project delivery experience
• 5+ years experiences in MM/AP for the Federal Government
• Experience in three large public sector organizations
• Strong interpersonal communication and written skills

TECHNICAL SKILLS

Operating Systems: Windows 98/2000/XP/NT, MS - DOS, Vista, Windows 7

Languages: Intermediate skills in SQL, JavaScript, HTML, UNIX; Basic skills in VB, JAVA, ABAP

Application: MS Office 2000/XP, SharePoint, Remedy, HPQC, FTP, Visio, XML Spy, Oracle 10gPL/SQL, Visual Studio 2005

SAP: SAP R/3 4.6, ECC 5.0, ECC 6.0 (MM, AP, XI, BW)

PROFESSIONAL EXPERIENCE

Confidential

Senior SAP Materials Management (MM) Consultant

Responsibilities:

• Responsible for providing tier 3 SAP support focused on SAP MM for complex business process, configuration and integration issues.
• Utilizing in-depth knowledge of SAP Federal Financials to troubleshoot remedy tickets and perform detailed analysis and resolution of complex technical SAP system issues specific to the USDA’s FMMI SAP solution.
• Gathering client specific requirements to create detailed functional and technical specifications.
• Provided recommendations and options for Vendor Interface Update Processes, Internet Payment Platform (IPP) design options, and design enhancements to the SmartPay business process.
• Improved accuracy of fund accounting resulting in better allocation of program funding for the Program Loan Cost Expense (PLCE) process by ensuring data is interfaced properly to the external system, Program Loan Accounting System (PLAS).
• Review and update business critical documentation around Configuration, business processes, and Functional Requirements.
• Create LSMWs to upload Master Data and Transactional Data.
• Provide detailed documentation for on-going process improvement efforts.

SAP Materials Management (MM) SME

Confidential

Responsibilities:

• Led NGB successfully through their first Fiscal Year End on the Confidential by ensuring all obligations totaling $292M were posted.
• Provided hourly open commitment reports to determine fund certification and tracked certified Purchase Requisitions routed to the Contracting Office.
• Created and improved process flows and job aids to be used and shared throughout NGB.
• Maintain PR Workflow Table for over 500 users to expedite the approvals and certification of the Purchase Requisitions.
• Implemented workflow approval codes to help limit the amount of email traffic to approvers.
• Manage and provisioned roles and access for over 500 users.
• Support other installations and states regarding Confidential related issues.
• Directly supported Chief of Staff - Resources Management Office by compiling and providing critical master data to Confidential for pre-deployment readiness.
• Translated legacy business processes to Confidential SAP functionalities and user roles.
• Reported user training and provisioning metrics to leadership, created pivot table reports from Army Learning Management System (ALMS) and Govern Risk and Compliance (GRC) - ensured mission critical users were fully provisioned.
• Approved GRC Requests and prevented user ID expiration - key step in provisioning for new users in Confidential .
• Created customized Purchase Requisition (PR) Workflow Approval Process based on the NGB organizational requirements.
• Instructed over 60 users in the procure to pay process by creating PRs and Purchase Orders (POs) to procure goods and/or services in a classroom setting.
• Train new users in reporting their status of funds within the ERP and Business Intelligence (BI)
• Troubleshoot PR Workflow Release Strategy issues.

Support Consultant

Confidential

Responsibilities:

• Gathered requirements for NAVSUP 1.1 Release for Organic Material Repair Process which entailed customizing the usage of Request for Quotations (RFQ) to "bundle" line items - improved efficiency by reducing approvals for each line.
• Fixed system defects between Standard Procurement System (SPS Directorate of Contracting Offices) and Confidential as well as performed end to end regression testing.
• Managed and analyzed Purchase Info Records and material master records to track material numbers, prices, units, etc.
• Resolved HEAT helpdesk tickets assigned to me in a timely matter.

Accenture - SAP Materials Management (MM) Consultant

Confidential

Responsibilities:

• Selected as Confidential functional and technical POC for SPS and AESIP (Vendor and Customer data provider) issues related to connectivity, testing, and design changes.
• Configured field requirements and mapped AESIP interface into Confidential - loaded thousands of CCR and Federal vendor files.
• Implemented key logic related to major system interfaces that include Purchase Requisitions (PR), Purchase Orders (PO), and Wide area Workflow (WAWF).
• Maintained a custom table for Unified Key Mappings for units of measure, Workflow Users, and Workflow Positions.
• Experienced in updating workflow tables as well as troubleshoot any errors or failed tasks.
• Gathered requirements from Government Approvers and updated functional and mapping design documents for incremental funding.
• Proficient in mocking up XML files and IDOCs for testing and demonstrated new functionality to Government Approvers for concurrence.
• Applied SAP OSS notes and configured various new objects that include workflow table, vendor master requirement data, tax and interest rate charges, and materials.
• Provided on-call support and performed system validations after major system patches and/or support packs- ensured system functionality is still intact.
• Improved process for system check-outs due to system patches and/or support packs by adding transaction codes and referencing tables to assist other team members in performing system validations- captured critical data by increasing efficiency by 50% and ensured data was not changed after any system restarts or updates.
• Experienced in creating Sales orders, invoices using (Wide Area Workflow) WAWF interface, and goods receipts.
• Resolved Remedy Helpdesk tickets and created job aids for MIPRS, DMLSS, Miscellaneous Payments, and Standard PRs/POs.
• Created macros in Excel to decrease amount of time on manual workarounds.

Accenture - SAP BASIS Administrator

Confidential

Responsibilities:

• Supported SAP BASIS administration, problem analysis & resolution, and other activities required to maintain system integrity and maximize uptime.
• Used CCMS to conduct system tuning and setup alerts to monitor performance and problems, connected CCMS to pagers which allowed 24 hour support to maintain system integrity and maximize uptime.
• Assisted security team by assigning security roles, unlocking, and resetting passwords.
• Tested interface logic using XI and troubleshoot mapping fields between ECC and XI.
• Enhanced maintenance planning accuracy through better historic tracking and monitoring.

Accenture - SAP BASIS Administrator

Confidential

Responsibilities:

• Supported ECC, XI, BW, and Solution Manager by providing excellent system reliability, performance, availability, and overall optimized systems by setting up sufficient amount of background jobs versus dialog jobs during business hours and non-business hours.
• Performed system refreshes and restarts overnight and weekends with the goal to ensure optimal system performance, data integrity, and availability.
• Resolved R/3 security problems by using system traces.
• Setup transport landscapes and executed scripts to automate the import of transports.
• Installed SAP Systems application servers and central instances.
• Involved in SAP Security Administration & Authorization including activity groups, profile generator (PFCG) and central user administration (CUA).
• Coordinated extensively on all aspects of user administration, client copy functionality, R/3 installation/kernel upgrade, performance analysis and memory/buffer management, spool administration.
• Planned and executed SAP R/3 release maintenance, system refreshes, client-copies & upgrades.
• Scheduled jobs in background to for housekeeping purposes as well as increase printer spool requests.

Fujitsu Consulting - Programmer/Analyst

Confidential

Responsibilities:

• Key player for the Confidential Team by directly supporting clients in the ProSight application in an efficient and professional manner.
• Gathered user requirements and translated them into the web application by using their configuration tools and Java Script.
• Implemented different functional design phases from business requirement collection, project analysis, process design, configuration, testing, and end-user training for the ProSight application.
• Validated DHS XML documents to conform to the Office of Management and Budget's Exhibit 300 schema.
• Maintained daily security protocols in the Citrix server and the ProSight application by creating explicit security groups and restricting/granting users' access- resulted in hundreds of users logging in/out of the system successfully with specific user rights on a daily basis.
• Efficiently solved the client's technical and content questions for DHS personnel in dealing with the Investment Management System (IMS).
• Created training materials to assist members of DHS in completing their Exhibit 300 and 53.
• Utilized an Extract, Transform, and tool called Ascential DataState, to transport, format XML data, and load to the SQL Server Database.
• Used SQL Server reporting tools to export critical data into flat files and format them into for user reports.
• Obtained basic understanding of the SAP BW structure along with the data modeling and data flow architecture.
• Comprehended concepts of versioning for info objects, info cubes, or ODS objects and how the structures, characteristics, package id, key figures, units, time dependent characteristics, and dimensions correlate with query reports.
• Created analytical reports using the BEx toolset and accessing NetWeaver to view the reports.

Confidential

Variable Data Programmer

Responsibilities:

• Manipulated data using standard SQL queries to merge with visual basic scripts.
• Created design patterns for most of the projects in personalization department- production increased by 50% due to the ability to reuse templates and only modify certain specifications that were required.
• Managed operations in electronic press department and ensured quality checks were done for every project.