EXPERIENCE SUMMARY:

• Have 8.2 years of total IT experience in SAP R/3, ECC, SRM, Net - Weaver, EP 7.4, PLM, GRC, Trintech and Solution Manager 7.1 Platform.
• Handled Multiple Vendor Companies, Teams for 7 years & Dealt with Process and Service Managements.
• Delivered every assignment with full accomplishment within the SLA.
• Bonded in large teams with great team spirits and co-operated with colleagues and other multi tower teams for their activities whenever required.
• Have good relationship with the Customer side and received appreciations from client side.
• Worked in DR Activities via Hyper V/Veeam Replication concepts.
• Managing & Working on SAP-HCM (Payroll), SAP-MM,SAP-FI and SAP-SD Issues.
• Vendor Management.
• End to End CLM Landscape Project Plan Management.
• Handling Overall System Performance of Global Landscapes.
• Delivers the Monthly Deck with respective KPI’s for SAP and Non-SAP Landscapes.
• Work on the deliverables of Solution Manager KPI’s for all Global Applications.
• End to End Implementation of EP 7.4 and Solution Manager 7.1.
• Configured EWA and Alert Monitoring in Solution Manager 7.1.
• Performed SRM System Upgrade.
• Performed LCP and CLC Patch Upgrade under ECC 6.0 and NW 7.01.
• Completed for Client Copy.
• Worked for System Enhancement Upgrade ECC 6.0 EHP4 to EHP6.
• Worked on Language Installation.
• Performed System Refresh.
• Worked on SAP Interfaces Issues.
• Worked through BEx and Pre-calculation tools.
• Good Knowledge in SAP Security & HR Security.
• Configuring Printers in SAP, R/3 Spool Administration and Daily Support to the end users for Printing Issues through SAP, Unix Level and Windows Server Level.
• Background Job Administration.
• Experience in SAP Application and Database Performance Tunning Analysis.
• STMS Configuration and RFC Connections Setups.
• File System Monitoring and Clean-Up of Old Files.
• Resolve Partner Profile and IDOC’s Related Issues.
• Perform Analysis, Debug & Solve SAP Issues using - ABAP dumps, System log, Background jobs etc.
• Have supported various components of SAP such as, SAP R/3, ECC, Net Weaver, BW & HR.
• Knowledge in Client Administration, Client copy (Local, Remote)/ Import/Export.
• Dedicated Team Player & Lead with good communication skills and Innovative with proven ability to identify, analyze, and solve problems to increase customer satisfaction and control costs.
• Worked for Process Management to make proper Process Flow with respective module workflow change.
• Worked to prepare Execution Process Document(EPD)
• Handling SOX External, Client and Internal Audits for SAP Team.
• Making SOX Audit Reports.

PROFESSIONAL EXPERIENCE;

Confidential

SAP Project Manager

Software: ECC, CRM, Solution Manager 7.1

Da'abase: Sybase 15.7

O.S: Windows 2012 R2, Windows 2012

Responsibilities:

• Manage Overall SAP Team in company irrespective of SAP Modules with their issues.
• Handle SAP Applications by keeping it Healthy, patch upgrade, DR Activity via Hyper V replication and Veeam Replication when required.
• Working on SAP-HCM, SAP-MM, SAP-SD and SAP-FI Issues.
• Also work on Storage, Network, Helpdesk and all issues related to IT Department.

Confidential

Senior SAP Performance Executive

Software Dealt: PLM, GRC, SNC, Trintech, SRM-MDM, BPC-HANA, Solution Manager 7.1, CLM

Database: SQL

O.S: AIX 7.1, Windows

Responsibilities:

• Deals with overall Performance of Global SAP System Landscapes and make sure, systems are running in normal conditions.
• Handling CLM Project as SPOC with GSD and SA Teams.
• Work on the deliverables of Solution Manager KPI’s for all Global Applications.
• Delivers the Monthly Deck with respective KPI’s for SAP and Non-SAP Landscapes.

Confidential

Technology Lead

Software Dealt: EP 7.4, Solution Manager 7.1

Database: SQL

O.S: Windows 2012

Responsibilities:

• Performed E2E Implementation of EP 7.4 and Solution Manager 7.1
• Configured EWA and Technical Monitoring in Solution Manager 7.1
• Worked on alert monitoring issues.

Confidential

Technology Lead

Software: SAP ECC 6.0,SRM,SCM,E-recruitment,NW7.31

Database: Oracle-11.2.0.3

O.S: Linux and Unix

Responsibilities:

• Performed SRM System Upgrade from SRM 4.0/NW 640 to SRM 7.02/ NW 730

Confidential

Process Manager and Lead for BASIS & Security

Software: SAP ECC 6.0, NW 7.0, BIA, Net weaver Enterprise Portal 701

Database: Oracle-10.2.0.2, 10.2.0.5, 11.2.0.3

O.S: AIX - 5.3,7.1

Responsibilities:

• Done LCP & CLC Patch Upgrade.
• Performed Chinese Language Installation.
• Worked for System Client Copy.
• Working for System Enhancement Upgrade for SAP-HR System.
• Handles System and Database Performance Tunning.
• Deals with SAP - HR Security and HR Functional Related Issues.
• Deals with Transport Organization through Charm Tool - Sol-man 7.1.
• Perform Data-file additions under Oracle Level.
• Resolve issues linked to SAP-ABAP and SAP-HCM.
• Working for Process Management and Preparation of EPD to make a specific process workflow with respect to SAP-Modules.
• Having good communications with Client/End Users.

Confidential

Team Member and Lead

Software: R/3 -3.1, BW 3.5, R/3 - 4.6C,4.7,BI 7.0 with EP 7.0, SAP ECC 6.0, Solution Manager 4.0,NW 7.0,Trex 7.1, BIA, CRM 2007,Netweaver Enterprise Portal 701,Process Integration 7.1, SRM 5.0, CRM 2007

Database:Oracle-10.2.0.5,Oracle-10.2.0.2,SQL-8.00.2282,SQL-9.00.3228,SQL-9.00.3353,SQL-9.00.5292,SQL- 10.00.5500

O.S: Windows-2003X86,Windows2003X64,Windows-2004,Windows-2005, Windows 2008X86,WindowsX64

Responsibilities:

• Worked on Support Pack Upgrade.
• Done SAP Installations.
• Completed Language Installations and handed over the system on time.
• Handled Refresh Activities.
• Deal with SAP System and Database Performance Tunning.
• Resolves Issues related to Printers, Net-weaver, Back-ups, and Cluster Failovers.
• Perform Data-file additions under SQL and Oracle Level.
• Handle Issues related to Pre-calculations and BEx Analyzer.
• Resolve day to day issues.
• Provides EWA Recommendations to Business Units.
• Complete Non-Production and Production Maintenance Patch Activities with Multi-tower teams.
• Deals with External Audits.