SUMMARY

• 6 years of SAP experience and certification in SAP Basis/NetWeaver.Delivered outstanding support and excellence performance onfollowing projects,
• Upgrade of Solution Manager ChaRM to 7.1
• Management of ChaRM on a complex multiple tier landscape N, N+1, N+2 with Retrofit.
• Configuration of Document Management and Transport Management in Solution Manager
• Actively provide SolMan/Basis support to ECC, SRM, BIBW, XI/PI and SCM teams to effectively move code changes throughout the SAP landscape
• Management of SAP systems on a global scale, including the full suite of SAP products with good knowledge of OS (Unix, Linux, Windows) and databases (Oracle)
• Proficient in ITIL, ITSM and Project Management methodologies with emphasis in information technology and services including quality assurances, requirements management and risk monitoring and control. Knowledge and experience in the SAP Lifecycle implementation process and tools.
• Provides complete operations services for application management and business processes for the development of the pre and post implementation go - live support environment. Constructs the transition plan and maintain the client application and technology infrastructure.
• Very good work experience in company split Abbott/Abbvieincluding cloning of all projects and systems
• Led Disaster Recovery (DR) project to achieve business objectives.

TECHNICAL SKILLS

• SAP Basis Administration
• SAP Solution Manager - ChaRM and Document Management
• SAP Enterprise Support and SAP sizing
• Project Management
• Oracle Database Administration
• HP Data protector for backup and recovery

PROFESSIONAL EXPERIENCE

Confidential

SAP Consultant

Responsibilities:

• Creation and maintenance of projects, task lists, logical components, connections and work flow
• Resolve all transport, CR and document related issues and co-ordinate with functional and basis teams.
• Provide efficient support in transport deployment, creation and authorization of change requests, transport merge, management of background jobs for transports
• Configuration of Document management in solution manager with signature strategy and schema
• DCR (Data Change Request) creation and resolution for document lock issues.
• Developed ChaRM SOPs, user guide, support documents and end user instructional materials.
• Author and approver of documents in Quality Document Management System (QDMS).
• Facilitated SolMan 7.1 upgrade by developing and testing ChaRM FUTs, Security FUTs, Val Scripts in HPQC and worked with SQA and IT Compliance team.
• Testing of SolMan 7.1 role with SAP security team for Requester, Change Manager, Developer, IT Operator, Functional/Technical Analyst and ChaRM Admin for different transaction types.

Confidential

SAP Basis Administrator

Responsibilities:

• System monitoring and performance tuning of the SAP R/3 and PI
• Java tuning on PI 7.0
• Co-ordination with functional consultants / end users to resolve technical queries and troubleshooting
• Management of change process i.e. Transport Management System(TMS) and RFC Configuration
• System Copy and Client Copy, SAP Kernel upgrade
• Installation of new SAP systems and applying SAP notes and patches
• Performing backups and restore
• SAP security implementation by user authorization and parameter setting
• User creation and maintenance of roles

Confidential

SAPTechnical Consultant

Responsibilities:

• Installation of Netweaver 7.0 on HP-UX and Linux with Oracle
• Implementation of SAP notes and patches on Oracle, Java and SAP GUI
• SAP Kernel upgrade, System copy and Client copy
• SAP security implementation by user authorization and roles creation
• Setting up transport management system in all landscapes
• System Monitoring of DEV, QAS and PRDs to optimize the performance including dump analysis
• ITSM tickets resolution in BMC Remedy Action Request System
• Providing SAP Basis support on all sites
• Management of online and offlline backups and recoverie