SUMMARY

• Worked on SAP implementations globally version ECC 6.0, included living in Germany from January through July 2002 for the first SAP release at Air Products.
• Lead developer/analyst for medium to large projects that were part of larger scale SAP implementations. A high level explanation of these projects is below.
• Designed and developed an interface with a joint venture company in Germany to send sales orders, sales order confirmations, delivery notices, and invoices electronically between SAP systems.
• Designed and developed an interface with American Express and ABN Amro Bank to send and receive employee travel expense data electronically to and from our SAP system.
• Designed and developed interfaces with twelve existing EDI customers to receive sales orders and send order acknowledgements and invoices electronically to and from the SAP system (850, 855, 810). Migrated from existing process that used mainframe system to be retired.
• Acted as team lead for entire SAP development team for SAP upgrade to Unicode enabled system and migration from DB2 database on mainframe to Microsoft SQL database on Windows servers.
• Programmed changes and new requirements for system used to request new materials in SAP.
• Utilized remedy and service now to manage and work on support tickets for all projects above.
• Managed updates and enhancements to programs utilized to request new materials in SAP system.
• Worked on solutions and support team as a senior IT specialist supporting hardware/software for server backups and data storage globally.
• Worked as a visual basic and database stored procedure developer prior to SAP implementation at Air Products.

TECHNICAL SKILLS

Programming languages: SAP ABAP, Visual Basic .NET, VBA macro coding for Excel, C++, Java, html, Progress

Databases: SQL queries and stored procedures for Microsoft SQL server, Microsoft Access, Progress

Interface tools/formats: SAP IDOC, SAP Business Objects Data Services, XML, EDI, Mercator, JSON, RESTful APIs, Hadoop, EMR

Hardware experience: Support of Dell servers running Microsoft Windows Server 2008 R2 64 bit, StorageTek DLT tape drives and L700 libraries, EMC SAN disk

Software usage: EMC disk configuration software, Veritas software for managing server backups, Remedy trouble ticket system, ServiceNow trouble ticket system, UC4 automated job scheduler, Remote Desktop for Windows, SAP, Fair Isaac Blaze Rules Engine, SAP Business Objects Data Services, all Microsoft Office products and email.

PROFESSIONAL EXPERIENCE

Confidential - Easton, Pennsylvania

Office Technology Assistant

Responsibilities:

• Scan pertinent documents from customer files into the new computer system so they can be shredded.
• Assist with technology issues.
• Answer phones and route calls to agents.

Confidential - Bethlehem, Pennsylvania

IT Analyst/Programmer

Responsibilities:

• Analyzed and documented MS Access database queries and forms for larger scale project aimed to combine several databases into one so the teams utilizing the same data can all use one database.

Confidential - Bethlehem, Pennsylvania

SAP Functional Analyst

Responsibilities:

• Managed and initiated all changes made in SAP for all modules (FI, MM, PP,QM, SD). Met with business areas to determine their change requests and priorities. This also included break/fix changes. Estimated time and resources required to complete projects.
• Completed 150 projects in 2016 ranging from small to large scale.
• Performed analysis to determine configuration and programming requirements. Communicated programming changes to consulting company and implemented configuration changes myself.
• Implemented the Quality Management module in SAP. It was previously being done outside of SAP.
• Created and executed test scripts for all changes.
• Supported all EDI transactions and implemented data mapping changes. Performed testing with customers.
• Helped support SAP security - ran traces to determine what objects were required for users to perform their job.

Confidential - Allentown, Pennsylvania

Material Master Technical Data Specialist

Responsibilities:

• Developed new code to fix issues and in corporate new business needs in Fair Isaac Blaze Rules Engine software that interfaces with dot net front end to request new materials.
• Served on the project team to develop the new program to be used to load materials for acquisitions in SAP Business Objects Data Services (BOBJ).
• Retrofit changes made in Blaze application to SAP application.
• Used service now to manage support tickets.

Confidential - East Stroudsburg, Pennsylvania

IT Manager

Responsibilities:

• Managed SyteLine ERP system upgrade project. This was a one year project to upgrade ERP system two full versions onto new technical platform. Migrated from Progress to SQL database and Progress programming front end to .NET. After the upgrade I worked with my team to rewrite the disaster recovery plan.
• Implemented third party document management system to link customer facing and other documents to old ERP system. This solution was migrated to the new version of SyteLine ERP system.
• Prior to management role and ERP upgrade worked as an individual contributor - executed necessary break/fix and new programming requests in old version of SyteLine ERP system.
• Used web based program in share point to manage tickets for support.

Confidential - Nazareth, Pennsylvania

Technology Coordinator

Responsibilities:

• The technical environment is composed of Windows computers on a Novell network.

Confidential - Allentown, Pennsylvania

Senior IT Specialist - Programmer/Analyst

Responsibilities:

• Project lead for the SAP development team for the SAP Unicode upgrade, SAP version upgrade, and SQL server conversion project.
• Lead developer/analyst for SAP Travel Management implementation. Performed data mapping and necessary functional testing with American Express to develop an interface to receive transactions for employees so they could be downloaded into their expense reports in SAP.
• Engineered and supported server backups globally for five hundred plus servers.
• Worked with StorageTek hardware, Veritas software, Windows Servers, Remote Desktop for Windows, UC4 automated job scheduling software, and internal users to maintain environment.
• Provided second and third level support for server backups and EMC data storage via Remedy ticket system.
• Worked on EMC data storage configuration when required.
• Lead developer/analyst for SAP Sales and Distribution, EDI interface implementation.
• Designed and developed interfaces with existing EDI customers to receive sales orders and send invoices electronically to and from the SAP system. Migrated from existing process that used mainframe system to be retired.
• Lead developer/analyst for SAP Wacker Chemical interface implementation. Used IDOCs to send data between SAP systems. Coded needed enhancements in user exits in the IDOC function modules.

Confidential

IT Specialist - Programmer/Analyst

Responsibilities:

• Responsible for support, maintenance, and development of Logistics program contained within in house Customer Service application suite.
• Converted applications from Visual Basic 3 to Visual Basic 6.
• Maintained Visual Basic code plus stored procedures and C++ procedures in SQL database running on UNIX server.

Confidential

IT Specialist

Responsibilities:

• Coordinated and scheduled all computer requests/upgrades in online PC request system.
• Requests were received via Remedy application and entered into MS Access database.
• Coordinated and consulted on special PC requests for plants and Research & Development facilities.