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It Manager - Sap Basis & Database Admin Resume

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San Jose, CA

PROFESSIONAL SUMMARY:

  • Sr. IT Manager with 8 years of management experience successfully building and managing a global team of SAP Basis and Database Administrators.
  • Overall 20+ years of experience covering a range of SAP, non - SAP applications, Middleware, Databases, Technical Architecture, and Cloud Infrastructure.
  • Participated in multiple full life cycle SAP implementations and upgrade projects.
  • Supported production systems in large mission critical environments covering SAP Basis, Security, Oracle Database Administration and UNIX support.
  • Certified Project Management Professional (PMP), Certified SAP Netweaver Technology Consultant and Oracle Certified DBA.
  • Data Science and Machine Learning: Successfully completed Data Science specialization and Machine learning courses offered thru Coursera.
  • Familiar with Hadoop stack, Matlab, R-Programming, GitHub, R Studio, and data visualization techniques.

PROFESSIONAL SKILLS:

IT Management, Project Management, SAP Basis Administration, Oracle Database Administration, Amazon Web Services (AWS), Data Science, Machine Learning, Matlab, R-Programming and related tools.

PROFESSIONAL EXPERIENCE:

Confidential, San Jose, CA

IT Manager - SAP Basis & Database Admin

Environment: SAP ECC, SCM, BI, HANA, Tableau, BOBJ, XI, Portal, ModelN, WebMethods, Redwood CPS, Solution Manager, Oracle databases, Linux & Solaris Servers, EMC, Netapp Storage, with some of the applications hosted in Amazon AWS cloud.

Responsibilities:

  • Day-to-day management of a 6 member team comprising of SAP Basis, Security and Database Administrators
  • Serve as the technical architect for all systems in scope
  • Ensure that resources, processes and standards are in place to effectively support existing systems and maintain high availability and performance
  • Develop operational support plans and procedures for all systems in scope
  • Oversee daily monitoring of all systems
  • Work closely with functional team managers to provide Basis support for projects
  • Assist with System Disaster Recovery, Planning and Testing
  • Develop and report on service metrics
  • Identify problem trends and implement corrective actions
  • SOX compliance, support internal and external audits
  • Implementation of public private hybrid cloud model for SAP ERP landscape
  • SAP Technical Archiving, reducing database size by 20%
  • Platform migration from Solaris to Linux resulting in significant cost savings
  • BI upgrade and migration to SAP Hana
  • Successful Data Centre migration with zero impact to users
  • Significant improvement to System availability and performance of SAP systems

Confidential, San Jose, CA

SAP BASIS LEAD/ARCHITECT

Environment: SAP ECC, GTS, BW, EP, CRM, SRM, PI/XI, NetWeaver Portal, Oracle10G, HP-UX, Windows Servers, EMC Storage, and Veritas VCS/GCO clustering.

Responsibilities:

  • Responsibilities included Landscape Architecture, Installations/Upgrades, Application of Support packs, Performance Tuning/Monitoring, Solution Manager/CCMS Configuration, Security/User Administration, Printing
  • Environment Setup, SAP System Refreshes, Client Copies, Transports, Resolution of SAP Basis issues, Application of SAP OSS Notes, Problem escalation to SAP OSS 3rd party software installation/upgrade & VCS/GCO High Availability/DR Implementation KLA-Tencor, Milpitas, CASAP BASIS LEAD

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