Senior Sap Crm Abap Consultant Resume
Louisville, KY
SUMMARY:
- Seeking a senior level assignments in Project Management/Technical Architect / Software Development with a growth oriented organization
- SAP Certified (Netweaver 7.0 Focus ABAP), with over 10 years of experience in SAP ABAP and over 14 years of total work experience
- Primary Skill Set:
- SAP ABAP/OO ABAP
- SAP OTC/LE (SD)
- SAP workflows
- SAP CRM ( 5.0 and 7.0)
- SAP Hana Modeling
- ABAP on Hana developer
- SAP integration with 3rd Party interface (EDI/IDOCs and SAP XI/PI)
- Auto Manufacturing (Including running production line inbound delivery)
- Retail Manufacturing (including 3rd party robotic interface for warehouse management and Deliveries)
- Retail/technology (Including electronic online payments with and without web - dynpro)
- Oil and Gas (Including metered and non-metered deliveries with one time retail customers)
- Utilities
- Telecommunications ( with primary emphasis on metered billing systems)
- Monitoring Team Deliverables
- Reporting and managing team bandwidth
- Managing work assignment and Allocation
- Reviewing technical designs
- Approving technical designs
- Creating Final year employee reviews and Promotion strategies
- Introducing and Training the team in new concepts and technology
- Project resource management and expense management
- Experience in SAP technical( SAP ABAP) implementation and run support of SAP R/3 in Materials Management (MM), Plant Maintenance (PM), R/3 Cross-Application components, Order-to-cash (SD), SAP Logistics, Finance and Controlling (FICO), SAP Workflows, UI5, SAP Advance Planning and Optimization( SAP APO/PP),SAP Supply Chain Management (SCM/SNC), SAP Customer Relationship Management ( CRM 5.2 and CRM 7.0 ), SAP HR, SAP ISU
- Managed and led high performance teams (peak size of 17) delivering solutions of more than 2000 RICEFW consisting of various Interfaces / Smartforms and SAPscripts/BADI / Upgrades / Enhancements /Web services/ABAP Proxies/OOPS ABAP for diverse industry sectors
- Responsible for Projectresourcemanagement,expensemanagement.This included optimizing projectresources mainly hiring or replacing team members to have good balance ofteam knowledge and skills and a balance from a project financial point of view. Also included here were reporting and putting forward new ideas for our leadership.
- Experienced in complete cycle of enhancements development including specifications for the PM, SD, FICO and MM designs and their impact on existing processes including testing.
- Provided various green field training session for new hires during my 4 years at Confidential . This involved training a batch of up to 25 students in SAP and SAP ABAP, Creating evaluations for each via series of exercises and tests and recommending them to be placed in various projects across the company based on the profiles. I had achieved a success rate of 4.7 (5 being the highest).
- Experienced with SAP Interface design and development with external systems
- SAP job set up, variants, scheduling and monitoring
- SAP test case development and testing using automated tools
- Deep expertise in Reports, Batch Data Communication, Dialog Programs, & ALV.
- Comprehensive knowledge on SAP SD module.
- Enhanced ABAP data dictionary with custom Tables, Structures, Data Elements, Domains, Locks and Search help, change logs.
- Advance Knowledge of Debugging including old and New GUI.
- Deep expertise in BADI, BAPI, and User exists, BTE, Smartforms, BDC Programming and RFC.
- Experienced in ABAP Object Oriented Programming and Enhancement framework, LSMW.
- Expert in Performance Tuning and Optimizing reports using various tools like SQL Trace, Run Time Analysis.
- Hands on experience in SAP Data archiving and data arching tools
- Understanding knowledge of SAP XI/PI.
- Working technical knowledge of SAP Data archiving using the PBS tool.
- Master’s Degree in Computer science from Germany with Major Focus on Subjects like SAP-SD, SAP Basis and SAP ABAP( Application development)
- Has been an integral part of large scale SAP ABAP implementations/Roll-outs for Retail / Service Industries /Food and Beverages/Auto Manufacturing/ Oil and Gas clients.
- Have been onsite (US) from ; playing the role of Onshore ABAP Lead.
- Actively involved in determining customer requirements, writing program specification and development of objects, functional design review, tech design review, checklist preparation and code review and executing test plans and test scripts.
- Skilled to prioritize, estimate, resource allocation, budgeting, project development tasks and deliver tasks on time and on budget.
- Excellent communication skills and client interaction skills with the ability to schedule and lead big team, integration meetings, drive out and mitigate project risks
- Conducting case / system / process study for project planning, scoping, estimation and tracking.
- Implementing project plans within deadlines.
- Responsible for team mentoring, deployment, monitoring and development.
- Defining best practices for project support and documentation.
- Meeting deadlines without compromising quality norms and adhering to SLA.
- Interacting with clients for requirement gathering, system study & analysis.
- Drafting functional requirements for computer systems using models and diagrams to represent the processes and functions involved.
- Working out the new system's requirements & specifications and test strategies.
- Assisting in functional testing of the new system, ensuring that it meets the user specifications.
- Understanding the technical & functional specifications.
- Designing, developing, testing, troubleshooting and debugging of the applications.
- Managing smooth implementation and testing of the application at client location.
- Providing post-implementation, enhancement and maintenance support to client for application.
SKILLS:
ALV Reporting
Smartforms
WebDynpro
IC Web framework
BSP Prgramming
Dynpros ( Dialog programming)
Workflows
BDC
Enhancement (BADI, Customer Exits, User Exits, Enhancement spots)Data Dictionary
OOPs Fundamentals
ALE EDI/IDOCs
SAPScripts
SAP SmartForms
ABAP proxies / Web service
Adobe Forms
Requirements gathering, Configuration and Implementation
Master Data components
Sales Order Management
Pricing
ATP
Delivery Management
Shipment Management
Transportation Management
Billing and Credit Management
Material Management and setup
Stock/Inventory Management
GL Accounting
Banking
Asset management
Taxation
Controlling and profitability analysis
Financial reporting
Processing Routines ( VOFM )
SAP ABAP
Core Java
HTML
XML
SQL
UI5
OOP Fundamentals
Java Applets, Swing & API
MS Office including MS Visio
MS Access
AutoCAD
JBuilder
Netbeans
3D StudioMax
Windows (98, 2000, XP & Vista)
Mac (OS 10x onwards)
ORGANIZATIONAL EXPERIENCE:
Confidential, Louisville, KY
Senior SAP CRM ABAP consultant
Responsibilities:
- Technical support to develop RICEFW projects in SAP SD, MM, PP, PM,FICO,QM, LE, SRM, SCM, CRM and SNC
- Design, develop, and configure SAP CRM 7.4 to meet market and/or client requirements
- Designing and develop various technical object for SAP
- Trouble shooting incident tickets using advance debugging techniques.
- Enhanced and developed various CRM Components for Adding custom fields and functionality
- Developed Custom Component in SAP CRM 7.4 for Delinquency data including the IC web component, Genil/BOL Layer and BSP application
- Enhanced BOL Tree component for Identification screen for confirmed Business partner and Premise accounts in CRM 7.4
- Technical Support for Multi-lingual implementation (English and French) and multi-currency (Dollar and Euro) implementation
- Designing and develop various technical object for SAP
- Designed and developed a Custom Solution for Global ATP (Available-To-Promise) during Sales order creating.
- Enhanced various Business Objects and data services to Communicate data from ECC to CRM
- Extended SAP Fiori Applications as per the business requirement
- Designed and developing FI interface for data from Catalyst USA servers to parent companies Servers in Canada
- Sr. Developer in the GRC implementation team.
- POC for Uni-code conversion of the SAP system
- Designed and developed SAP QM interface with 3rd party QM software Prophecy for COA (Certificate Of Analysis) using Adobe Forms
- Designed and developed SAP QM interface for Quality test data communication between SAP ECC and 3rd party QM software.
- Designed and developed various utility programs for Data correction in SAP
Confidential, King of Prussia, PA
SAP Technical Lead/Solution Architect
Responsibilities:
- Technical support to develop RICEF W projects in SAP OGSD (IS-Oil and Gas, ISU and SNC).
- Developed and made modification to reports, SAP Scripts and transactions.
- Worked on the optimization and simplification of processes in the sales and distribution area.
- Trouble shooting incident tickets using advance debugging techniques.
- Role and responsibility include designing and develop various technical object for SAP
- Working on the optimization of Counter sales operation (SD-FI integration), redesign of the final bill activity.
- Configuring returns and credits process in order to cash management.
- Configuring pricing conditions, access sequences and tables.
- Working with various testing tools like HPQC for integration testing and QTP for load testing.
- Working on functional design document and Technical specification for RICEFW objects.
- Interacting with key users (CRRs, QAS and DMs) to understand the existing business functionalities/processes and help improve them by training them on the easier options available in SAP SD as well as redesigning of it (Customizing).
- Worked on enhancement project for Online ordering system. The Application is built on Web dynpros. Making enhancement to bulk ordering capability for wholesale customers.
- Enhancing the disputes process (FSCM) to work in conjunction with SD credit process.
- Enhancement of existing programs/Utilities for simplification of business processes in SAP OTC, SAP LE, SAP Inventory Management, SAP Supply Chain Network (SCN), SAP Utilities ( SAP ISU ) and SAP Oil and Gas ( SAP IS-Oil and Gas).
- Designed and developed Object Oriented (ABAP OOPs) version of an application for creating the final bill for an existing customer.
- Created BOL interface between SAP ECC 6.0 and SAP CRM 7.0 for Customer Master Information and route calculation with freight charge distribution.
- Designed and developed workflow in Contract management to fetch the current market price and create the necessary Pricing Doc in VK11/12 before the contract is saved.
- Designed and developed various Pricing routines using VOFM for multiple pricing conditions.
- Designed and developed various copy/requirement routines in VOFM for document conversion in SAP OTC and SAP LE
- Enhanced and developed various CRM Components for Adding custom fields and functionality
- Developed interface between SAP ECC and SAP SRM to initiate the purchase cycle and find the nearest supplier to the customer
- Designed and developed IC WEB interface for real time update of actual order quantity and meter readings.
- Developed CRM solution (including inventory data transfer to FAST and Workflows) for metered customer credit /debit memo including contract termination fee and contract bill plan revision as per market rate. The interface communication is done using flat flies
- Trouble shooting of technical issues related to SAP
- Created and enhanced the SAP workflow Approval system for Customer Contracts
- Worked on the simplification of multiple applications designed for Customer contract creation, update, revision and termination
- Create and enhanced reports for Inventory reporting at plant level and passing the data to a 3rd party inventory management software via custom EDI/EDI/IDOCs
- Enhanced Custom HR Workflow for Approvals using Outlook email
Confidential, Sunnyvale, CA
SAP ABAP/data archiving Consultant / Onshore team lead
Responsibilities:
- Technical support to develop RICEF W projects in SAP SD, MM, PP, PM,FICO,QM, LE, SRM, SCM, CRM and SNC
- Technical support to developed projects in Data Archiving.
- Trouble shooting incident tickets using advance debugging techniques.
- Technical support to developed projects in SAP Order-to-cash (SD), SAP Logistics Execution, SAP MM and SAP FI.
- Developed and made modification to reports, SAPScripts and transactions.
- Designing and develop various technical object for data archiving
- Reviewing design documentation for all the technical team members
- Tracking and reporting for all the technical objects within the ABAP team
- Responsible for Project resource management, expense management. This included optimizing project resources mainly hiring or replacing team members to have good balance of team knowledge and skills and a balance from a project financial point of view.
- Provided various green field training session for new hires during my 4 years at Confidential . This involved training a batch of up to 25 students in SAP and SAP ABAP, Creating evaluations for each via series of exercises and tests and recommending them to be placed in various projects across the company based on the profiles. I had achieved a success rate of 4.7 (5 being the highest).
- Lead a team of 17 Consultants, 3 separate team (SAP ABAP and BASIS, SAP BI/BW and SAP Reporting) were reporting directly to me, helping and guiding team members in various challenges.
- Project lead for EHP Upgrade to ECC 6.0 and implementation of Multi-lingual stack for language support in English, French and Spanish
- Project technical lead for system upgrade for multi-currency support for dollar, pound and euro
- Designed and developed an Archive data explorer to access table data from multiple archiving databases.
- Enhancement of existing programs/Utilities to work with PBS NAI/ADK
- Working/Hands on knowledge of PBS NAI functionality, PBS ADK & PBS NAU and PBS NAI-AS indexes
- Experience with standard SAP ADK Info structures and Field Catalogs
- Experience with PBS IDK for Custom Archive objects 1) User exit design 2) Complex table structures within single custom archive object
- Worked on custom solution for Archive Imaging. Created custom programs and enhancements to archive outputs as print lists
- Created detail spec and technical designs to archive enabling of Z reports
- Custom utility for Revenue Recognition Doc Flow - Archive contracts
- Trouble shooting of technical issues related to SAP archiving
- Project Technical lead and developer for SAP integration interface with third party transport management software ( Mercury Gate ) using EDI/IDOCs and Web services ( enhanced standard EDI/IDOCS ORDERS01 and DELVRY05 for outbound and SHPMNT05 for inbound)
- Designed and developed interface for a 3rd party Material management software using Web services.
- Designed outbound interface using Web Services for master data communication between SAP and Mercury gate ( TMS system)
- Project Technical lead and developer for SAP interface with third party SCM/SNC software. The communication method was EDI/IDOCs and the interface was triggered using a custom Module pool Application ( Coded in Object oriented ABAP and the modularization was done on Classes and Method approach)
- Project Technical lead and functional consultant for SAP interface with third party APO (Honeywell Opti vision).The interface was built using EDI/IDOCs via SAP PI.
- Designed and developed classical Reports, Module pool reports and Enhancements in many SAP Modules like SD/OTC,LE,MM,PP,PM,APO,BW,FICO
- Designed and Developed a Master application for generating Test data for unit testing for SAP Order-to-cash (SD), SAP Logistics Execution.
- Project Technical lead for Web Portal integration with SAP CRM for sales order and payment management. The application was built on IC web component, transaction launcher and integrated to the company portal using Java APIs.
- Project Technical lead for SAP interface with third party Finance software (Vertex) using IDCOs.
- All third party software integration was done via EDI/EDI/IDOCs
- Designed and Developed a transaction to process EDI/IDOCs (Split IDCOs, RE-Process and read).
- Designed and developed generic application for custom configuration for system wide hard coded values (single and multiple) in all custom development.
- Designed and developed generic function module for screen variant functionality for custom screens for module pool programs
- Project technical lead for Master data uploads activity and cutover activities for upgrade project. the legacy system was PeopleSoft. Created LSMWs for customer master data and Vendor Master Data. Created Custom interface to read transactional data from flat file (converted from PeopleSoft directories) and upload to SAP standard tables and custom application tables.
- Designed and developed Custom WMS interface for automated Warehouse storage and retrieval system.
- Designed and developed a custom SRM solution with integrated web portal for Scrap and damaged good sales out of the mill
- Extended and created various SAP HR report to include Travel reimbursement for multiple international trips
Confidential
SAP ABAP Consultant
Responsibilities:
- Working onsite for Study of client requirements and closely working with the client to design and develop ABAP reports and other enhancements.
- Technical support to develop RICEF W projects in SAP Order-to-cash (SD), SAP Logistics Execution and SAP MM- PUR/PP.
- Developed and Made Modification in several reports, SAPScripts, SAP Smartforms.
- Trouble shooting incident tickets using advance debugging techniques.
- Technical consultant in the Full-Cycle accelerated implementation (ASAP Methodology). Multi-Lingual implementations was done for 2 languages (English and Japanese) and Multi-Currency implementation
- Primary developer System upgrade from 4.6C to ECC 6.0. All reports were UNI-code converted and Modularization was done using Object oriented approach. All list processing was replaced with ALV grids.
- Full implementation of SAP SRM for subcontracting and scrap sale and auctions
- Created LSMWs and ABAP queries to facilitate optimal data transfer between 4.6C to ECC 6.0. Primary data transferred was for Vendor, Customer, Material and inventory masters.
- Designed and developed a delivery scheduling tools for Customer Supply Network ( SNC ) including BAR code management ( the tool was built using Object oriented approach with Editable ALV grids and event based ALV GUI)
- Designed and developed SAP APO Application for Auto online delivery scheduling system to deliver parts directly to an automatic Automobile production line.
- Designed and developed Multilevel Sales and Purchase report for Cross plant sales and purchase reporting.
- Designed and Developed report for TDS tax calculation and Auto submission to the tax department via flat file
- Designed and developed Report for Excise tax calculation and submission to the excise department
- Part of SAP audit team as Technical system expert (SME) and the POC for the Audit team.
- As part of the master design team, Proposed, designed and develop a solution for handheld devices for warehouse management.
- Designed and developed 3 ABAP (OOPs) Module pool reports for end to end warehouse reporting from goods movement to delivery scheduling and freight management.
- Designed and developed and custom solution for freight management in delivery (VL01N/VL02N) and Shipment (VT01/VT02) using BADIs. The enhancement included 2 screen and 4 custom conditions (along with pricing calculation routines in VOFM) for delivery package break-up and freight amount distribution in Delivery and shipment respectively.
- Developed custom interface for thumb print recognition for SAP HR Time Management
- Extended SAP HR ESS (Employee Self Service) workflows which allow employees to view benefits, update personal information, make vacation requests, make travel request, expense reimbursement from their Web browsers.
Confidential
CRM Quality Management Intern
Responsibilities:
- Test coordination with testers in Bangalore and Walldorf
- Test plan creation in GTP, Test execution and all the necessary follow-up activities
- Internal training for new interns joining the team with training roadmaps
- Performing analysis on test results, preparing test reports and reporting to manager
- Build-up product expertise on specific CRM application areas assigned
- Networking and cooperation with colleagues from Development and Product
- Management across locations in Walldorf, Bangalore, Palo Alto and Montreal
- Supporting the Customer Relationship Management (CRM) Partner Tests for selected
- Sap's CRM partners
- Maintaining the CRM Sales Test Catalogs and Test Cases
- Ensuring the quality aspects of different products provided by SAP in CRM with main focus was on sales area within the CRM.
- Carrying out various tests in the CRM such as framework, functionality and usability.
- Creating as well as test cases from time to time for each new test cycle.
- Computing reports on test progress and error reporting for various departments within the CRM organization using the MS Excel.
- Providing training and knowledge to new joinees.
- Demonstrated abilities by streamlining the test assignments for the team by grouping test cases according to focus areas and restructuring the team to be assigned to a specific group according to expertise and experience.
- Holds the distinction of decreasing the testing time by 10% which resulted in a systematic reporting system.
Confidential
SAP ABAP Consultant (SAP ABAP Trainee)
Responsibilities:
- Enhancements of SAP Standard Programs for MM and SD Modules.
- Created BDC programs to upload data into the SAP ECC 6.0 System.
- Creation of Sap script and Smart form.
- Development of list reports.
- Involved in migration of Master data and cutover data.
- Implementation of corrections according to SAP notes.
- Optimization and fine tuning of Z/Y Programs for better performance.
Confidential
IT Consultant
Responsibilities:
- Automating the complete analog functioning of the organization by implementing computers, DSL service, digital GEPBAX, IVR system and ERP system.
- Designing the frontend GUI of the ERP in Java environment; development and implementation of a customized ERP system.
- Managing the installation & implementation of all computer systems including required GEPABX machines, etc.
- Accountable for developing the specification documents for the ERP System.
- Active part of the development team for developing client-server application to connect the 26 sites of the company across the country in a single VPN.
