SAP Solutions Engineer Resume Alpharetta, Georgia - Hire IT People

SUMMARY:

A veteran SAP/SD configuration specialist with a unique blend of industry experience in manufacturing, sales, and customer service as well as comprehensive knowledge of SAP software configuration, functionality, and implementation plus proven ability in business process analysis, systems life cycle design, project planning, testing, and support of integrated systems.
Over 17 years of extensive hands - on SD configuration experience with deep skills in the areas of; Sales organization hierarchy, Master data management, Document types, Item category utilization, Schedule line categories, Partner functions, Credit checking, Product hierarchy, Classification, Pricing, ATP checking, Account determination, Requirements transfer, Route determination, Variant configuration, Output determination, Rebate processing, Text determination, Sales reporting, Delivery processing, and Billing functionality.
A detail oriented and decisive team leader with customer focused attitude and demonstrated s in goal setting, scheduling, time management, prioritizing, coaching, and mentoring. Equally adept at problem solving customer issues with tact and integrity and has the ability to improve and streamline sales, distribution, logistics, and supply chain processes in a project driven environment that meet or exceed goals and requirements on time and under budget.

PROFESSIONAL EXPERIENCE:

Confidential - Alpharetta, Georgia

SAP Solutions Engineer

Responsibilities:

In my role as a solution engineer I conduct discovery sessions, provided demonstrations, and SOW estimates to potential new
SAP clients while also supporting the managed services help desk. I have also served as project lead on multiple projects including initial SAP implementations and correction/enhancement work.

Confidential - Dallas, Texas

SAP SD Project Lead

Responsibilities:

SD consultant for implementations of new functionality for Unilin’s SAP environment including; QM, APO, & BI/BW.
I also helped complete an upgrade from version 4.6 to ECC 6.0 in addition to daily support and maintenance activities.

Confidential - Fort Worth, Texas

SAP COE SD Lead

Responsibilities:

Functioned as primary SD consultant for SAP implementations at all of Confidential’s business units including; Bell Helicopter, Cessna Aircraft
Greenlee, and Textron Systems while developing the Textron SAP COE organization and creating corporate standards and best practice models.

Confidential - Las Colinas, Texas

Manager - SAP Sales and Distribution Product Specialist

Responsibilities:

Configured SD module and managed implementation of SAP software to improve effectiveness of business processes for numerous clients in a variety of global manufacturing and sales industries ranging from food, bottling, and textiles to telecommunications, microelectronics, and chemicals.
I continually developed innovative solutions to complex business processes ensuring that both business requirements and project milestones were met. I provided central input and direction to other consultants while operating as Sales Information System expert on Knowledge Capital Database for three years.
Expanded the firm’s knowledge base by conducting two SD academy courses and motivated other consultants through mentoring and career counseling.

Confidential - Richardson, Texas

Senior SAP SD Team Member

Responsibilities:

Developed configuration for all functions of SD module including; pricing, reporting, output and account determination, and warranty replacement tracking utilizing condition technique and all determination procedures.
Enabled variant configuration functionality in the system by utilizing material master classification system prior to development of this capability by SAP.
Created sales and distribution manuals utilized by all three sales organizations and conducted initial SD classes in the UK enabling the project to go live on time.

Confidential - Richardson, Texas

Customer Service Supervisor

Responsibilities:

Created new generic parts catalog leveraging prior heating, ventilating, air conditioning, and refrigeration industry experience that generated additional sales.
Developed and maintained replacement parts lookup software program eliminating need for cumbersome microfiche and reducing time required identifying parts.
Recognized for outstanding effort and exceptional customer service resulting in receipt of numerous STAR s.