SUMMARY

• 5+ years of experience in Software as an SAP SD consultant and 3 full life cycle implementations
• Hands on experience onCollecting requirements, Business Analysis, Gap Analysis, Configuration, customizing interface objects, Testing, User training,Conducting workshops, Performance, Pre and Post Implementation Support.
• Proficient in writing the Functional specifications document, Process Design Document (PDD), Business Process Procedures (BPP).
• PricingExperience:Configuration ofCondition Types, Condition TablesandAccess Sequences, Determining and MaintainingPricing Procedure, Creation ofCondition Records, Special Pricing Functions such as Condition Exclusion and Analysis of Pricing.
• Expert in the customization ofcustomer master data, service material master data, and data sharing amongsales organizations.
• BillingExperience: ConfiguredBillingDocuments based on Billing Types andItem Categories, Customized Invoices.
• Generated mapping documents for EDI transactions (inbound and outbound), Partner Determination and Output Determination, Creation of Partner profiles, IDOC extensions and IDOC types, verification of outbound IDOC and of inbound IDOC, ALE, Workflow basics, Enhancement and User - Exits.
• Proficient in writing test scenarios, test cases, UAT testing, SIT testing.
• Helped the business users to perform the SIT & UAT.
• Provided end- user training and documentation.
• Proficient with enhancements and modifications of the existing functions.
• Hands of experience with Tools likeHPQC, Solution Manager, ServiceNow

TECHNICAL SKILLS

ERP: SAP 6.0

Software Development Life Cycles (SDLC): ASAP, SDLC, Agile, Scrum.

Operating Systems: Windows & Linux

Operation Research Techniques: GAP Analysis, SWOT Analysis, Risk Analysis, ROI

Modelling/Documenting Tools: MS Office, SharePoint, Rational Rose, UML

Quality Management: HP QC, HP-ALM.

PROFESSIONAL EXPERIENCE

Confidential, Chicago, IL

SAP SD Consultant

Responsibilities:

• Set up pricing procedures according to the business requirement.
• Configured output types and output determination procedures according to business requirements.
• Investigation and customizing of client's pricing requirements with maintenance of Condition Types & Tables, Access Sequence, Condition Records and Condition Exclusion.
• Coordinated with the development team for enhancements as per the client’s requirement.
• Worked closely with the marketing and account receivable departments along with the ABAP team members to gather and verify requirements for the customer master.
• Developed and Executed Unit Testing & Integration Testing of OTC
• Solved application and configuration issues and collaborated with other BSA’s to ensure end-to-end business process integration.
• Created training documents for the end users and conducted comprehensive training sessions for the field users.
• Additional Responsibility and Ownership as the Primary contact person for Hyper Care Support

Confidential, Chicago, IL

SAP SD Consultant

Responsibilities:

• Involved in Team Preparing Business Blueprint Documents for the Business Processes, business Scenarios, Master Data and Organizational Units.
• Attended the Business workshops for requirement gathering.
• Configured Sales, Delivery, Billing documents for various order to cash business process and established links with item categories and schedule line categories.
• Configured the Account Groups, Partner Determination, Material Determination, Output Determination and Text Determination Procedure.
• Customization of Order to Cash pricing procedure includes pricing procedure determination, condition technique, condition types, access sequence and condition table.
• Closely worked with the ABAP developer in developing solutions and execute the test cases for unit test and document the results.
• Developed and Executed Unit Testing & Integration Testing of OTC
• Prepared Training material through WalkMe.
• Conducted End Users Training in Sales and Distribution Module.
• Involved in preparing cutover activities before release which includes cutover planning, preparation, and execution.
• Handling production support activities including post Go-live support calls, user interactive sessions and resolving customer queries through a ticketing system managed by Service manager.

Confidential, Chicago, IL

SAP Business Analyst

Responsibilities:

• Reviewed and analysed functional area customer requirements, created functional and technical specs, performed system configuration and testing, provided guidance to ABAP programming resources and managed end-user expectations, development of training materials, training of users, go live and ongoing user support.
• Created customer master, material master and configured copy control for different sales scenario sales order to billing, Billing document to credit memo).
• Configured billing document, invoice, debit/credit memo, management of the billing due list as background jobs.
• Handled large volume of invoices and payments.
• Executing and recording expected outcome and logging faults.
• Worked withdevelopers and testedto make theWRICEF objectsfully functional.
• Co-ordinated with the end users for UAT signoffs before the planned release.
• Created queries to retrieve sales data, customer data.
• Created and monitored the critical batch jobs on daily basis by involving the responsible business users.
• Responsible for preparing the test data for the integration testing for business users.
• Involved in preparing and presentingUser Trainingrecords inWalk Me in in all sub modules of SAP SD also delivered training to Business users.
• Work on Support tickets and troubleshooting, follow-up on initial user problems and resolving them by making required changes.

Confidential, Chicago, IL

SAP Business Analyst

Responsibilities:

• Configured pricing procedures and output determination.
• Responsible for coordinating and communicating with the Business for converting their business requirements into solution in SAP SD Module
• Managing Major and Minor changes and enhancements efficiently as per the business requirement
• Provide instant solutions to the client, end user on errors /issues based on the severity of the issues.
• Responsible for support of multiple locations throughout USA, Canada, and Australia
• Provide instant solutions to the client, end user on errors /issues based on the severity of the issues.
• Prepared business process documents for sales and distribution
• Prepared test documents and User training documents

Confidential, Dallas, TX

Business Analyst

Responsibilities:

• Responsible for implementing new business requirements, designing functional and technical requirement specifications.
• Created various sales document types such as standard invoices, credit memos.
• Created FRS (functional requirement specification for statement of account, dunning, credit memo creation based on the business user requirement.
• Creating & drafting conceptual models using UML for Use cases, Class Diagrams, and several interaction diagrams.
• Provided production support to users globally and provided custom solutions to SD.
• Testing experience invoice / billing transactions entering
• Ensured that the CR are coded, tested, and implemented to production.
• Working with the development team during the Design, Build and Test phase of system projects to clarify business requirements as required.
• Coordinate UAT signoff activities with the customer.
• Involved in developing Training Documentation and knowledge transfer to end-users for new configured processes.

Environment: SAP SD, Fiori, ECC 6.0, ABAP, SAP Solution Manager, HP Quality Center.