SUMMARY:

• SAP MDM/SD Support - 4.9 yrs
• SAP FI - 2.9 yrs
• A competent professional with 7.8 years of diverse experience in Mobile & manufacturing sector majorly in the following SAP modules:
• Skills related to Vendor Master & Customer Master Data encompassing vendor/customer master data tables, fields, and related front-end T-Codes
• Currently handling the end to end IT automation requirements of SAP MDM & SAP SD support from inception till completion to increase efficiency/reduce TAT in the existing/proposed processes by working closely with business teams, SAP internal team and Vendor partners
• Automations span around Business processes like Distributor management, Retailer Management, Sales Team management
• Major responsibilities span across identifying automation requirement, reviewing the requirement with SAP team (ABAP team), reviewing the SDD before development, first level testing (UAT), resolving bugs for resolution within the team and final go ahead for movement in production
• Worked on Implementation of Master Data (Customer, vendor & asset) & organizational structure
• Detailed approach/methodology for cleansing and rationalizing a global SAP ECC Vendor Master database
• Successfully closed 94 Change requests, 189 Incidents & 43 Service requests for Sales operations from April’17 to till date
• Knowledge of SAP Billing process, customization of SD structure (Sales area, sales office, plant, etc.)

PROFICIENCY FORTE:

• Master data configuration Customer & vendor master
• SAP Solution Manager
• Master Data: Vendor, Customer & Assets
• SAP Modules: MDM/SD/FI
• SAP R/3
• Legacy System Migration Workbench (LSMW)
• Sales, delivery & Billing Process(O2C process)

WORK EXPERIENCE:

Confidential

Senior Executive - SAP MDM & SAP SD Support

Responsibilities:

• Working on change management, Incident management related to SD & MDM
• Driving end to end automations from inception till completion by working closely with business teams and Vendor partners to achieve automation completion within TAT
• Automations span around Business processes like Distributor management, Retailer Management, Sales Team management. Maintaining COPA for LAVA w.r.t customer master & update characteristics accordingly into SAP.
• Handling creation & modification of customer master (Distributors, Modern Trade, Alternate Business Partner & Service center) for PAN India & Vendor master (Admin, service, general, etc.)
• Major responsibilities span across identifying automation requirement, documenting the requirement (BRD) with end user, reviewing the SDD before development, first level testing (UAT), raising bugs for resolution and final go ahead for movement in production system
• Lead the Automations of the new IT projects in the company (2-3 months projects)
• Identify & document the test cases for all the requirements for thoroughly testing the new processes/systems
• LSMW program creation for updating customer master & Vendor master on regular basis & condition records (VK11,VK12)
• Handle 10-12 new business requirements on a monthly basis
• Knowledge of O2C Process as well

Platform Used: SAP ECC6.0

Confidential

Responsibilities:

• Understanding the As-Is distributor processes & current structure of business
• Identify issues, new business requirements & opportunities of automations with business teams
• Documenting the requirements in the “Business Requirement Document” and reviewing with business teams (internal) and stakeholders (external) for improvement
• Sharing the end user requirements with ABAP team while clarifying the issues and gaps, while closely monitoring the developments in various Ztables, integration of SAP & Web Dynpro application
• Developing test cases and doing thorough UAT post development, and resolving the bugs identified
• Training of business teams & stakeholders on the new portal developed (Web Dynpro)
• Continuous improvement of the portal by constantly identifying opportunities of automations
• Working on Daily incidents, CR’s, etc. Pan India
• Post production support

Confidential

Platform Used: SAP ECC6.0

SAP MDM & SAP SD Support

Responsibilities:

• Interact with end users of the company to gather requirements and based on the requirements then customize the SAP implementation with IT Development team
• Send change request (CR) to development Team as and when required & getting the change done in PRD system as required, post UAT in Development & Quality system
• New sales structure including Branch, BU, HUB, Partner Function, KES1 & customization
• Maintaining COPA derivation tables according to organization requirement
• LSMW for data uploading/Mass change
• Complete one full life cycle implementation and production support

Confidential

Platform Used: SAP ECC6.0

SAP MDM & SAP SD Support

Responsibilities:

• Handling Customer Master (Distributors, Modern Trade, Alternate Business Partner & Service center) for India
• Perform detailed analysis of complex business process requirements and provide appropriate system solutions
• Knowledge of asset, customer & vendor master data and their customization as per requirement.
• Supporting teams, Business Process Managers and end users in all SAP related matter
• Performed unit testing, Integration testing & UAT
• Working on WEBI reports/ERP reports through BW/BI

Confidential

SAP FI Executive

Responsibilities:

• Attending the tickets in FI module and providing the solution upon the urgency of the issue
• Created Reconciliation Accounts for Account receivables and Accounts payables, Created Accounts Groups
• Worked on solution manager
• Preparing status report of solution manager and its resolution on weekly basis
• Keep all documentation up to date by team on share point of time
• Resolving SAP FI tickets on daily basis on solution manager
• Creation of material master & customer master
• Support to end-users for Debit notes & credit notes in SAP, Bank Reconciliation process, Master data maintenance