SAP Application Analyst Resume Mountain View, CA - Hire IT People

SUMMARY

In 2017 me took an unpaid sabbatical to reset and refocus my life goals. During dis time me focused primarily on self - directed learning of financial markets, how to read and understand them and most importantly how to be on teh right side of teh market.
Despite teh overwhelming challenges and stress along teh way, me has now reached my goal of becoming proficient in passively trading teh markets. me’m refreshed and ready for my next challenge.

PROFESSIONAL EXPERIENCE

Confidential, Mountain View, CA

SAP Application Analyst

Responsibilities:

Guide, collaborate and support cross functional organizations (Product Marketing, Sales Ops, Release Engineering, Revenue Recognition) to ensure all products and SAP configurations conform to accepted business practices
Create, maintain and troubleshoot SAP Product Configurations, Variant Configuration, Configuration Profiles, Pricing Rules, Bills of Materials, Object Dependencies and Bill of Features within SAP
Apply new system rules and alterations to existing configuration structure
Implement SAP Configuration and License Generation in support of Mergers & Acquisitions integrations
Partner with IT EBS on SAP solutions & Integrations (including UAT set-up & support)
Continually improve business processes by gathering, reviewing, consolidating and maintaining product information in SAP
Lead, partner and participate in cross-functional project teams responsible for developing, testing and implementing new SAP processes, business models, system upgrades, SAP enhancements and SAP bug fixes

Confidential, Mountain View, CA

SAP Configuration Analyst

Responsibilities:

Create, maintain and troubleshoot all SAP Product Material Configurations, Pricing Rules, Bill of Materials and Bill of Features
Assure accuracy of all product, package and sales bundle information and communication
Identify and track key metrics to promote continuous process improvement
Manage product and license key generation master data in SAP
Coordinate and manage back-end operational release schedules
Continuously develop and fine tune workflow systems such as Release to SAP (RTS) and Release Event Manager (REM) to ensure accountability and increase efficiencies
Help manage teh corporate Synchronized Release Model (SRM) for all new products and update releases through Licensing Integration, product updates and new product roll-outs

Confidential, CA

IT Help Desk Support Intern

Responsibilities:

Provided direct support for Microsoft computers, user access to corporate networks and VPN
Fix or replace services such as office phones, printer, mouse, keyboard and other PC related peripherals
Troubleshoot end-user's software application and hardware issues (reimaging PC, hard-drive recovery, O/S errors and etc.)

Confidential

Product Demonstration Specialist

Responsibilities:

Represented Panasonic and other electronic vendors to demonstrate new product features to customers at various retail chain stores all across San Jose
Demonstrated customer responsiveness by communicating teh different product features and functions to in-store customers
Troubleshoot related technical problems dat customers had with electronics dat were purchased in store
Demonstrated and educated store employees about teh new product features of latest Panasonic TV models