SUMMARY

• A well accomplished, highly qualified and well - motivated SAP Certified Technology Associate SAP HANA (Edition 2016) & ITIL certified professional with years of IT experience of which 7+ years of proven expertise in the areas of SAP Basis and HANA Administration; Participated in 3 full cycle implementations, 5 upgrades and multiple roll outs while providing technical support to existing deployments in complex landscape.
• Hands on experience installing/converting & administering of S/4 HANA and SAP Business Suite on both on-premises and cloud environment; installed & configured Fiori launchpad with Fiori applications.
• Hands on experience in administration of SAP HANA using HANA studio and HANA cockpit, backup and recovery, HANA security, memory management, health check and system performance monitoring & troubleshooting.
• Working knowledge of OS/DB migration using Data Migration Option (DMO) in SUM and SLT from SAP ECC to HANA.
• Hands on experience working on multi-tenant database setup for HANA database on both On-premises and cloud.
• Provided maintenance support for SAP systems, both ABAP and JAVA stack in complex landscape on all SAP Business Suite components and third-party apps - S4HANA, ECC, CRM, SCM, XI/PI, BI/BO, EP & Solution Manager, Tableau.
• Working knowledge of High-Availability as well as Disaster recovery strategies in a complex landscape.
• Expert in administering SAP systems on UNIX/LINUX/Windows Operating System environments.
• Install, configure, upgrade, patch & administer SAP HANA and Non-SAP Databases (SQL, Oracle, MaxDB);
• Extensive experience on all aspects of SAP Basis administration - installations (SWPM), release upgrades, SPS upgrades, EHP upgrades (SUM), patches (SPAM), kernel upgrades, Add-ons (SAINT), Client Copy, System Copy/Refresh, workload analysis, system monitoring using CCMS & dump analysis and troubleshooting system performance problems.
• Expertise in configuring & administration of Transport Management System (TMS), manual transports, Live Cache, SMSY- Solution Manager, System Landscape Directory (SLD), Single Sign On (SSO), Maintenance Optimizer (MoPZ), Early Watch Reports, Solution manager Diagnostics Agent (SMD) and CCMS-Technical Monitoring and CHarm.
• Widely knowledgeable in all aspects of ITL management and co-ordination; Governance, Risk & Compliance function of organizations with process control applications.

TECHNICAL SKILLS

SAP HANA/BASIS administration: S/4 HANA, Netweaver, S/4 HANA cloud; Fiori, SAP ERP, EP, BW/BI, Solution Manager, BODS

Database: Oracle, DB2, MS SQL server, MS Access, Max DB

Operating systems: Windows 2003/2008 R2, SuSE Linux, IBM AIX, Solaris

Service Desk Tools: Remedy, SAP Service Desk, CHarm

SAP products & others: CRM, SCM, PX/PI, MI, NWDI, TREX, Tableau, VMware vSphere

PROFESSIONAL EXPERIENCE

Confidential

SAP Basis/HANA Consultant

Responsibilities:

• Performed new installation and configuration of SAP S/4 HANA 1610, 1909 with SAP HANA 1.0 SPS06/SPS09/SP12 and HANA 2.0 upgrade on Linux SUSE SP05 using SWPM; and performed SPS upgrade using SUM 2.0 tool.
• Installed and configured SAP Fiori Launchpad on SAP ECC and S4 HANA and configured transactional applications.
• Administered HANA database using HANA Studio/Cockpit; Performed user administration, backup/recovery, system monitoring, health checks, Configured alerts on HANA cockpit as part of performance and system health monitoring.
• Performed homogenous system refresh activities and support package stack upgrades (SPAM/SAINT/SUM) on S4 HANA and SAP Business Suite systems; Performed post installation/upgrade activities (TMS configuration, CUA configuration, client-setup, Monitoring components set-up, load Balancing, Operation modes, virtual machine snapshots.
• Performed Basis administration activities - Central User administration, RFC administration, background jobs, applied SAP notes, kernel software component patches/support packages, transports management, SAP router, OSS connections, printer, spool requests, IDoc set up, GUI installations, work processes, linux OS administration etc.
• Monitored & analyzed system logs, database logs, OS logs, CPU utilization, disk space, table locks, update errors, file system, SQL trace, ABAP dumps, load balancing on regular and periodic basis as part of performance optimization; Performed short dump analysis, health checks, root cause analysis and issue resolution and fine-tuning.
• Performed multi-tenant installation and administration of HANA databases.
• Implemented SLT replication from SAP ECC to SAP HANA; Worked with technical team to configure webdynpro applications and migration tool (LTMC) to migrate legacy data from Business Suite to S4HANA environment.
• Performed End-to-End implementation of Enterprise Portal 7.3 including administration of J2EE Engine using Configtool, VisualAdministrator, NWA, and java upgrade tools SDM & JSPM.
• Co-ordinated with functional/technical team members in migrating legacy data from ECC to S/4 HANA using LTMC.
• Reported incidents, maintained OSS connections, installed & configured SAP router, coordinated with SAP support on the outstanding issues/problems that may have raised during and post installation & maintenance phase.
• Reviewed and recommended ITIL process improvements; Documented all activities and created a team knowledge repository for quick access.

Confidential

SAP BASIS/HANA Consultant

Responsibilities:

• Performed installation/upgrade of SAP HANA 1.0 SPS06, SPS09 and SPS12 on SUSE Linux.
• Performed user administration, backup/recovery, system monitoring, health check through sap HANA studio; Configured alerts as part of performance and system health monitoring.
• Administered Databases (Oracle, MaxDB, SQL) - Backup/restore, table space administration, log file checks. Oracle database backup/recovery/restore using RMAN tool and manual, BR tools.
• Performed End-to-End implementation of Enterprise Portal upgrade from 7.0 to 7.3; configured and maintained SLD, SSO, TREX, on 7.3; dialog instance installation using SWPM; Portal Security tasks using UME (User Management Engine), assigning roles to users and troubleshooting user related problems and Fine-tuning EP performance issues.
• Performed ECC 6.0 EHP4 & EHP8 upgrade using SUM; Technical administration of multi-landscape environments through client copies, system refreshes of both ABAP and Java stacks, and transport management.
• Proficiently handled all aspects of Basis administration activities including Central User administration, applying SAP notes, applying kernel software component patches/support packages, transports management, SAP router, OSS connections, printer, spool requests, IDoc status, work processes etc.; Monitored & analyzed system logs, database logs, OS logs, CPU utilization, disk space, table locks, update errors, file system, SQL trace, ABAP dumps, load balancing for performance optimization; short dump analysis, health checks, root cause analysis and issue resolution;
• Performed upgrade of SAP BOBJ XI and SAP BO Data Services, from 3.1 to 4.0 including post-upgrade activities of setting up jobs; and monitoring performance; configured Tableau interface with Business Objects.
• Extracted reports for GRC and worked with the respective teams to be following SOX.
• Involved in installation of windows 2012 cluster environment and SQL Server 2012 and DR setup.
• Provided Basis technical support to ABAP developers, functional team while developing and junior team members.
• Provided 24/7 on-call support on rotation basis; documenting lessons learnt for knowledge base, mentoring juniors.

Confidential, St. Louis, MO

SAP Basis Consultant

Responsibilities:

• Provided production support for SAP ECC 6.0, CRM 7.0, EP 7.0, and SCM 5.0 & CRM 4.0 on UNIX OS and Oracle DB.
• Performed oracle database administrationutilizing BR tools, RMAN and upgrade from Oracle 10g to 11g
• Performed homogenous system refresh activities and support pack upgrades of BW, BW Portal, SCM, EP, CRM, and ERP systems; Applying support ABAP patches through SPAM/SAINT, Java patches though JSPM; and post installation activities (TMS configuration, client-setup, Monitoring components set-up, Performance tuning etc).
• Worked on Solution Manager 7.0 MOPZ, early watch alerts, License keys, maintenance keys administration and ChaRM transport management process for streamlining the change management process in multi environment landscape;
• Handled Kernel upgrades (ABAP+JAVA) and Portal Security tasks like setting permissions for users in Portal Framework using UME (User Management Engine), assigning roles to users and troubleshooting user related problems.
• Worked extensively on Data Dictionary changes and background job administration, user and role administration, RFC, spool administration and GUI installations; Profile Maintenance, Defined Operation modes, CCMS monitoring and defined threshold values; fine-tuned profiles parameters for performance improvement and load balancing; Analyzed system logs, ABAP dump, Table lock, and Update errors, setting up printers and troubleshooting of printing problems.
• Handled monthly maintenance activities of moving transports across landscape using ChaRM.
• Performed SAP router setup, OSS connections & maintaining data for SAP technical team to connect.

Confidential

Student Technician, SAP IT

Responsibilities:

• Monitoring the data load of PSA, ODS, loading into info cubes, on a daily basis.
• Involved in daily monitoring and in preparing a daily health check report, work load analysis, SAP buffers, Redo logs, Work processes, ABAP dumps, CPU statistics, system response times, lock entries, update requests, application server load balancing and setting up/altering operation modes based on the system loads.