SUMMARY

• Around 7 years of experience in SAP Testing & Support in the areas of Sales & Distribution, have in - depth business process knowledge Proactive, highly motivated, organized and result oriented with excellent communication and written skills.
• Experienced in Production Support change Requests and Coordination of Customer Master, Material Master, Organizational Structure and Order Management Scheduling agreements, Contracts, Billing.
• Experienced in Shipping, Transportation including Delivery Processing, delivery types, item categories, picking and interface with warehouse management, PGI, scheduling, Route Determination.
• Experienced in Order to cash (OTC), Shipment process.
• Knowledge on Pricing, Tax Condition Types as per the Business Requirements.
• Familiar with Business Partners creation, Determination procedures (Text, Pricing, Partner), Item Categories, Scheduling Categories, Copy Controls, and experience working with Special functions like Availability Check, GATP concepts of Allocations (Compass, Flu, SIPP, CSMP, Order filtering), substitutions (Item and location)
• Expert in Shipping Point Determination, Route Determination, Transport and Delivery Scheduling, Backward Delivery Scheduling, Partial and Complete Delivery, Subsequent Outbound Delivery Split and Grouping of Deliveries, Transfer Orders.
• Billing expertise in Credit Memo, Debit Memo, Inter-Company Billing, and Invoice.
• Experience on higher-level SAP functionality - Inbound and Outbound EDI Mapping, Custom IDocs and integration with third party interfaces GXS (Beta grid & Trading Grid)
• Expertise on 850, 856, 810, 940,945 EDI transactions and Interfaced with the third-party ordering systems and formulated the specification document.
• Excellent understanding of all aspects of the supply chain business process with experience in gathering and analysing business requirements for conceptual design.
• Hands on experience in designing and configuration of pricing, credit management and revenue account determination.
• Configuration experience in SD: Master Data such as customer master data, material master data & conditional master data, enterprise structure definition & assignment, order to cash (OTC) cycle such as order management, delivery, shipping and billing.
• Functional expertise: Pre-sales activities such as inquiry and quotation, and major business activities such as Pricing, Billing, Shipping, Transportation, Availability check (ATP), Credit Management, Partner Determination, Output Determination, Bill of Materials and Variant Configuration.
• Expertise in the SAP SD and MM modules with good knowledge in integration with Finance (FI), Production Planning (PP), Customer Service (CS).
• Expert in the customization of customer master data, material master data, and data sharing among sales organizations.
• Performed Integration testing, created scripts for UAT and logging of defects and resolving them.
• Participated in the UAT sessions along with Business, carried out training session for the end users and prepared training documentation.
• Provided L3 Support post go live by logging and resolving the tickets.
• Verified inbound and outbound IDOCS as per mapping documents between SAP and PI.
• Customized various order types, order reasons, item categories, item category groups and schedule line categories
• Worked on Order processing (Sales, Return, Credit, Debit etc..), Master data setup, Purchase Orders, Dropship orders, Outbound and inbound deliveries, picking, packing, Transfer order, Goods Receipts, Billing Route Determination
• Created Requirement Traceability Matrix to ensure all the requirements are completely tested.
• Identified, Created, and worked on Defect Closures
• Creation of Test scenarios for System integration testing and regression testing for new change requests related to SD Process and other integration Modules.
• Tested End-to-End functionality of OTC Process (Sales Order Creation, Delivery, Shipment, Pick, pack and PGI, Billing on various sales order types
• Sound knowledge on Software Development Life Cycles, Software Testing Life Cycle, Bug Life Cycle.
• Worked on Waterfall and Agile models

TECHNICAL SKILLS

ERP: Sales & Distribution (SD)/Material Management, Order Management & Pricing, Cross functional experience in MM, WM and FI. Worked on versions, 4.7 and ECC 5.0/6.0. SAP BW 3.0B/3.1C

Business Areas: SD, LE, MM

ABAP: BDC, Debugging, Reports, Scripts, Smart Forms customer modifications and Function Modules

PROFESSIONAL EXPERIENCE

Confidential, Irving, TX

SAP SD Functional Consultant

Responsibilities:

• Involved from blueprint preparation stage of the project to realization and go live/support activities.
• Integrated SD with MM, PP, and FI/CO modules.
• Actively participated in Daily Scrum, Retrospectives meetings.
• Configured order to cash (OTC) processes including sales order to invoicing, and cash application.
• Customized OTC process control elements such as document types, item category, and schedule line category.
• Maintained Copy control rule to ensure proper flow of data and information in sales and billing document types.
• Customized pricing procedure according to the company’s business process.
• Worked on Rebate Agreements, assigning Condition type groups and tables, activating rebate Processing, setting up retroactive rebates.
• Customized contracts and configured contract related business process.
• Worked on automatic determination of shipping points, and routes.
• Customized outbound delivery documents, picking, packing, and transportation.
• Customized transport and delivery scheduling, delivery note, backward delivery scheduling, partial delivery, and grouping of deliveries.
• Configured backward and forward scheduling in deliveries.
• Customizing order reasons, ATP, ATP using product allocation and unit testing the configuration.
• Configured billing documents and maintained copy control rules for billing documents. Worked on collective invoice and invoice split. Also responsible for unit testing in billing.
• Credit management: Created credit control area, assigned it to sales area, created credit control and risk category, credit group for customers, automatic and dynamic checking.
• Handled and configured reverse logistics (handling customer returns) including Debit/Credit notes.
• Production support: Resolved tickets and worked with business users and developers to solve the issues. Testing: Carried out unit testing, systems testing, integration testing, user acceptance testing and regression testing.
• Worked in data cleansing, data formatting and data upload.
• Worked with ABAPers to generate customized reports and design forms.
• Worked with developers to create user-exits in sales order creation, delivery and billings.
• Involved in Core User and Super User Trainings.

Confidential, Sunnyvale, CA

SAP SD Functional Consultant

Responsibilities:

• Involved in various business meetings to analyse and document the business requirements related to Order Management, Credit Management
• Provided user training and support for various teams in OTC processes-Customer Service team and Billing Team.
• Configured Sales Order Processing/Customer order management component incorporating organizational structures in sales, controlling sales process, Sales document types, Item categories, Schedule line categories, Document flow and copying control.
• Configured Order To Cash (OTC), Material Determination, Account Determination, Route Determination, Contracts, Agreements and Rebates Processing.
• Assisted and documented a variant configuration solution. Worked on Super BOM, Super routing, characteristics, values, classes, and preconditions.
• Configured billing documents and maintained copy control rules. Also customized special billing documents such as Performa invoice, debit and credit notes. Carried out testing of billing documents.
• Configuration of European Union Value Added Tax (EU VAT) for United Kingdom, Germany, Ireland, Netherlands and France using Calculation Procedures, Condition Types and Process Keys.
• New requirement Fix before Go-Live new Sales office and Sales Group for new Sales Organization and Plants. Inventory management and Logistics Execution.
• Go-LIVE issues related to Sales Order Management Cycle, Delivery & Shipping, Billing.
• Design, configuration of Master Data elements in MM/SD.
• Output processing EDI, Fax, Mail.
• Middleware & Groupware: Replicate Products Master Data, Business Partner Master Data, Pricing Condition & Transactional master data form R/3 to FICO
• Revenue account determination and Integration of SD/FI.
• Created self-defined info structure and built up as report Capturing tool.
• Validated integration test data.
• Configured Materials Management module such as defining and assigning various components of the company and Material Master Data, info records, source lists, purchasing and inventory management.
• Defined plant parameters for inventory management, tolerance limits on goods issues and receipts.
• Assisted technical team to test interface for inventory movements with SAP and other legacy systems.
• Post Go-Live support for inventory transactions coming from legacy system through IDocs for Purchase Order, creating Inbound/Outbound delivery, shipments, trouble shoot and fixed failed IDocs.

Confidential, Oakland, CA

SAP SD/OTC Consultant

Responsibilities:

• Implemented end-to-end OTC processes for new business group and Configured the relevant sales, delivery and billing document types, item categories, copy control routines, pricing and schedule lines.
• Configured a new credit control area for the new company code and enabled the automatic static credit control check for the sales orders.
• Configured the returns process with reference to invoice and credit memo and debit memo processes.
• Also worked on the Scenarios for Order Change Management & ECM for Production related changes including the Status Management with reference to Variant Configuration.
• Configured transportation planning, Shipping points and Shipping point determination as per the Storage locations and Plants. Also, worked on defining transportation zones and document settings.
• Configured new freight condition types and maintenance of condition records to be part of pricing procedure.
• Developed and customized the IDoc programs for following EDI interfaces.
• Worked on inbound EDI orders and invoice. (850/810).
• Configured output determination for advance shipment notification, delivery note, shipping label and shipping instruction using condition techniques.
• Output Tax Determination process for SD Pricing Implementation and plant abroad scenarios.
• Created different sales document types, item categories and schedule line categories.
• Worked on ABAP requirements ABAP debugging and formulas, data transfer requirements in copy controls, User exits, Z-Programs and function modules.
• Configuration of Route and maintaining the Route determination. Configured the delivery processing, picking, packing and Goods issue functions
• Worked on custom BADI and user exit enhancement processes to meet new business requirements.
• Performed user training sessions and provided post go-live support for multiple projects.