PROFESSIONAL PROFILE:

• An Information Technology - application integration, quality assurance tester, QA team lead and SAP S/4 HANA, ECC certified associate with over 20+ years of experience in the large private, public and federal government sector
• Working as Business process, quality and IT application integration analyst in various industries segment including postal services, railways, online-retail, aviation, automotive, pharmaceutical, electronics, textile, consumer product goods
• Identifying client’s needs, analyzing gap between business processes & IT applications, building business cases, presentations to senior management teams. Preparing business scenario, process, process steps, use case and process flow diagram and functional documents
• Reviewing functional specification, leading requirement elicitation & specifications acceptance meetings, product deployment workshop and user acceptance training
• Coordinating and managing effective communication within different organizational teams, internal, external key partners, clients and promptly resolve any conflict to encourage harmonious and productive interaction
• Learning and mastering new business process applications and technologies
• Working in fast pace environment, defining work priorities, working in a team as well as individual role, coordinating with multiple geographic locations team
• Worked as SAP application and QA (HCM - Personnel Administration & Time Management, FI, OTC and MM) at Confidential ( )
• Worked as business consultant for strategic sourcing, contract negotiation and award process for ERP, CRM and Warehouse management applications at SITG India ( )
• Led Mobility solution team for mobile devices integration with SAP Material Management, Warehouse management module using SAP console, Tek console middleware ( )
• SAP Cloud Platform API Management for SAP S/4 HANA Could / in-premises
• Building customised API, connecting with backend system using cloud platform Integration or SAP PI /PO
• Consuming SAP or partner’s API available through SAP Cloud Platform API Business HUB
• Integration with SAP S/4 HANA (SAP Cloud Platform Product as service - PaaS)
• Building Portal Sites on SAP Cloud Platform (SAP Fiori based applications and HTML 5)
• Two-Tier ERP with SAP S/4HANA Cloud
• SAP Business ByDesign CRM
• Procurement Innovation - SAP Ariba and S/4HANA in a Nutshell 2018
• SAP Leonardo - An Introduction to Blockchain
• SAP Leonardo Machine Learning Foundation - An Introduction
• SAP Leonardo IoT for the Intelligent Enterprise
• OGSD 7.0 - An Introduction to Oil & Gas Downstream Logistics

QUALITY ASSURANCE EXPERTISE:

Alpha/Beta Testing, Manual Testing, Unit testing, Product Testing, Integration testing, End-to-end testing Performance/Load/Stress Testing, Regression Testing, User Acceptance testing (UAT), Smoke/Sanity Testing, System/. API (SOAP/REST) testing and Landing test.

COMPUTER SKILLS:

SAP: S/4 HANA, ECC ERP, SRM, EM, CRM

Quality Management Tool: HPQC, SoapUI, JIRA, IBM RTC, IBM RFT, IBM RTC, IBM Quality Manager, UFT

Security COTS Applications: IBM WebSeal application

Credit card Payment: e-commerce, end to end settlement process among customer, client and payment service broker e.g. TD online mart and Moneris using BAI2 file, MQTT, PAHO, Kibana utility Mobile Devices integration testing using publish and subscribe payload messages and integration through web service calls Data communication through enterprise web service using enterprise data broker and API

IBM Cognos: Business Intelligence tool

Information Technology Service Management Tool (ITSM): Marval and Assyst

Advance level: Windows 7.0, MS Office (Word, Excel, Access, Outlook, Power Point, Visio), SQL

Web Application development: HTML 5, CSS3

EXPERIENCE:

SAP S/4 HANA Application analyst

Confidential

Responsibilities:

• Working as functional consultant to configure and integrate SAP S/4 HANA (Sourcing and Procurement) with Finance, Order to cash, HR modules
• Collecting business requirement, analysing system configurations, interfaces, program and creating enhancement in existing configuration as per functional / technical requirements
• Developing test strategy, test matrix, plan and approach using agile methodologies
• Planning, designing, writing and executing test cases to support the quality assurance activities throughout software life cycle (product, integration and regression testing)
• Testing end to end configuration through SAP GUI and Fiori application
• Analysing SAP Best Practices explorer - Solution packages, accelerators to accelerate the adoption of SAP S/4 HANA implementation and features enhancements
• Analysing SAP Best Practices explorer - Solution packages for the preconfigured contents for core business processes with role specific, responsive and simple user experience
• Analysing and implementing the test scripts provided by SAP Best practices explorer

SAP Application and QA Analyst

Confidential

Responsibilities:

• Analysing system configurations, interfaces, program and suggest enhancement to client
• Configure SAP system as per change request, incidents, minor enhancement and new project requirement
• Developing test strategy, test matrix, test plan and approach using waterfall, agile and iterative methodologies for the quarterly support stack releases and annual quality system refresh activities
• Planning, designing, writing and executing test cases to support the quality assurance activities
• Test and document system changes in development, staging and to get the approvals from various stake holders before moving it to production system
• Leading defect management meetings, providing risk, defect priority and severity assessment to project management team
• Leading project workshop and working group sessions with various project stakeholders to build, review and discuss testing strategy, framework, test plan, test entry and exit criteria
• Develop, coordinating, execute test strategy, test plan and related activities for SAP change administration, SAP release management plan. Coordinating with deployment, development and test resources during deployment and landing test activities
• Creating test automation scripts using SAP script recording, VB scripts and UFT application

System Support and Quality Analyst

Confidential

Responsibilities:

• Collaborating with Project management, delivery, application development, business analysts, release management and test teams to deliver system support activities
• Developing test strategy, test matrix, test plan and approach using agile methodologies
• Leading defect management meetings, providing risk, defect priority and severity assessment to project management team
• Leading project workshop and working group sessions with various project stakeholders to build, review and discuss automation testing strategy, framework, test plan, test entry and exit criteria
• Leading automation test tool (Rational Functional Tester) and testing process improvement initiative
• Integration among Rational Functional Tester, Rational Team concert and Rational Quality Manager
• Executing test cases, managing test execution report and managing defect management activities

SAP Test Lead - Quality assurance

Confidential

Responsibilities:

• Responsible for leading the testing lifecycle for highly complex cross functional enterprise resource planning (SAP ERP) projects and integrated IT application
• Providing leadership in the areas of test tool and test process requirement, functional specification and process mapping documents
• Collaborating with Project management, delivery, application development, business, release management and test teams (in-house and offshore)
• Developing test strategy, test matrix, plan and approach using waterfall, agile and iterative methodologies
• Leading project workshop and working group sessions with various project stakeholders to build, review and discuss testing strategy, framework, test plan, test entry and exit criteria
• Creating test execution project plan, resource plan, test execution plan and reviewing it with the project management during project execution
• Planning, designing, writing and executing test cases to support the quality assurance activities throughout software life cycle (product, integration, regression and performance testing)
• Coordinating for test environment set up and managing test data requirements
• Analyzing application gaps, suggesting application design changes, participating in discussion with solution architect lead, development team, UAT and product owner
• Working with application architect and development for the integration with various external system such SAP ERP, IBM Mainframe system, mobile computers, retail outlet, credit card payment service provider, COTS applications e.g. IBM Webseal application and postal despatch system through enterprise service bus (data broker system) utilising APIs (application product interfaces) and service oriented architecture (SOA).
• Creating staffing plan, project schedule, project status report and audit report for each project phase (initiation, design, review, plan, development, implement, cut over, roll out, support and maintenance)
• Providing product testing estimates and test team progress, test closeout reports
• Executing black box, grey box and white box testing, documenting diagnosis, problem analysis and documenting recommendations
• Leading defect management meetings, providing risk, defect priority and severity assessment to project management team
• Working as subject matter experts, managing Product and UAT test team during test execution, managing test execution and defect reports
• Working as user acceptance testing coordinator, creating UAT test plan and point of contact for UAT test execution and reports
• Develop, coordinating, execute test activities for SAP change administration, SAP release management plan. Coordinating with deployment, development and test resources during deployment and landing test activities
• Creating and assessing test environment readiness
• Creating test automation scripts using SAP script recording, VB scripts and UFT application
• Running knowledge transfer and training session for onshore as well as offshore team

SAP Application and Quality Analyst

Confidential

Responsibilities:

• Analyzing business requirement, preparing functional and technical documents
• To understand current application issues and to explore enhancements opportunities
• Configuring SAP HCM module (Personnel Administration & Time Management) and Payroll and to execute end to end test cycle
• Auditing SAP client’s roles & system access. Preparing role & access documentation for new clients and change documents for existing employee’s due to employee movement or position changes
• Developing test strategy, test plan, test result status report for the new enhancements., configurations, SAP change administration and release management
• Testing SAP IMG configurations to confirm functional requirements and business cases.
• Execute test cases (SD, FI CO, HR) for SAP ECC 6.0 EHP 6 enhancement, release management and SAP support stack upgrade
• Leading defect management meetings, providing risk, defect priority and severity assessment to project management team

Business Process Analyst

Confidential

Responsibilities:

• Analysing supply chain management and IT integration ‘AS IS’ process, finding process gaps and to propose ‘TO BE’ process
• Leading project workshops and working group sessions to develop applications, to be process, test strategy and test framework
• Developing test strategy, test plan for the new supply chain projects
• Executing test plan, test case and to co-ordinate user acceptance test activities
• Creating test execution, defect reports

Confidential

ERP Business Process Analyst

Responsibilities:

• Worked as Business analyst for the strategic sourcing and contract award process of enterprise resource planning (ERP), customer relationship management (CRM) and warehouse management (WM) solutions
• Identify client’s needs, analyze gap between business processes & ERP and CRM applications and to build business scenario, use case and process flow diagram and functional documents
• Developing test strategy, test matrix, plan and approach using waterfall methodologies
• Leading project workshop and working group sessions with various project stakeholders to build, review and discuss testing strategy, framework, test plan, test entry and exit criteria
• Creating test execution project plan, test execution plan and reviewing it with the project management during project execution
• Planning, designing, writing and executing test cases to support the quality assurance activities
• Leading defect management meetings, defect priority and severity assessment

Business Manager

Confidential

Responsibilities:

• Analysing customer’s material management process in procurement, production and warehouse area
• Configuring and integrating enterprise mobility devices with customer SAP ERP and warehouse management system
• Facilitating hands on training sessions for the test team and for the end users
• Leading project workshop and working group sessions with various project stakeholders to build, review and discuss project implementation, testing strategy, framework, test plan, test entry and exit criteria
• Developing test strategy, test matrix, plan, test approach and test execution plan
• Leading project workshop and working group sessions with various project stakeholders to build, review and discuss implementation, testing strategy, framework, test plan, test entry and exit criteria

Business Process Analyst

Confidential

Responsibilities:

• Worked as Business Process Analyst to understand the customer’s supply chain management process and to propose enterprise mobility solutions with SAP and non SAP applications
• Led Mobility solution team for mobile devices integration with SAP Material Management, Inventory management, Warehouse management module using SAP Console and Tek Console applications
• Configuring and testing SAP Material Management, Inventory management, Warehouse management applications with mobile devices
• Facilitating hands on training sessions for the test team and for the end users
• Leading project workshop and working group sessions with various project stakeholders to build, review and discuss project implementation, testing strategy, framework, test plan, test entry and exit criteria
• Developing test strategy, test matrix, plan, test approach and test execution plan
• Leading project workshop and working group sessions with various project stakeholders to build, review and discuss implementation, testing strategy, framework, test plan, test entry and exit criteria