SUMMARY:

• Dedicated and a responsible team member who can meet the set goals.
• Excellent communication and ability to develop maintain and strengthen relationships across all levels.
• Excellent troubleshooting skills in crucial situations.
• Flexible, well organized and can cope up effectively under pressures.
• Perfectionist to the core.
• Excellent Team player, capable to energize team, and lead team to deliver within time and budget.
• Capable to work in a multi - cultural global environment & interact effectively with IT stakeholders
• Aptitude for quickly learning new technologies.

SAP PROFILE:

18 years of IT experience with over 16.5 years of SAP experience as an SAP Tech Architect/SAP Solution Manager Consultant/SAP Basis Consultant /Senior Manager/SAP Implementation Consultant on Multiple full end to end Life Cycle Projects with successful implementations, global rollout, upgrade and improvement projects.

SAP Components: SAP Solution Manager 4.0/7.0/7.1/7.2 sp12, SAP S/4HANA 1511/1610/1709/1809/1909 , SAP FIORI 3.0/4.0/5.0/6.0 , BW/4HANA 1.0/2.0,SAP CAR, SAP Transport Management(TM), SAP Forecast & Replenishment (F&R), SAP Master Data Governance(MDG),SAP Hybrid, SAP LAMA, SAP Enable Now, SAP Ariba, SAP ECC,SAP SRM,SAP CRM ;SAP BI SAP NetWeaver, Ent Portal, SAP Workflow Management, SAP SRM, SAP APO, Process Integration(PI),SAP Process Orchestration (PO), SAP NetWeaver 7.0/7.1/7.3/7.4/7.52 , SAP Innovation Package 7.51,SAP Governance Risk, and Compliance (GRC 11/12), SAP CE, SAP TREX,Web-Dispatchers, SAP Business Objects Enterprise, SAP Business Objects Data Services, Recycle Administration(REA); SAP Extended Warehouse Management(EWM),HCM,SAP Identity Management(IDM).

Operating System: Windows, Microsoft Cluster Service (MSCS), Linux Cluster, AIX, Linux Red Hat & Suse, Sun Solaris, OSF1, UNIX, HP-UX on HA, Virtual servers (VMWare), Standalone, Cloud.

Database: Hana1.0 sp12, Hana 2.0 sps03/sps04/sps05, Max DB 7.x, MsSql 2000 to 2019, Oracle 8i, 9ii,10g & 11g, DB2

Cloud Platforms: Amazon web services (AWS), Google Cloud Platform (GCP),Microsoft Azure

PROFESSIONAL EXPERIENCE:

SAP Basis Tech Architect /SAP Solution Manager Consultant (SME)

Confidential

Responsibilities:

• Installed, Configured & Administered ABAP + JAVA Stack on High Availability HA, Standalone & VMWare, System Upgrades (sp/sps/ehp/stack), system copy, System refresh, Standby Server,Migrations on various flavors of sap components on various flavors of Operating Systems and Database, Kernel Upgrades, Applying Support packs to the system, configuration and maintenance, SAP Backup management, Hardware sizing for new system landscape & storage requirements according, Change and Transport System, Client Administration, Client Copies, User & Profile Administration, Print and Spool Administration, SMTP, SLD, Updated CIMSAP & CR,Client Copy, SAP Router configuration, Archiving, configured TMS in a complex landscape, Database management and administration, Performance Tuning & Administration on MaxDB/ Oracle/ MSSQL/ DB2 & Hana
• Created company standard roles /Authorizations both composite and single roles in Solution manager,erp,nw systems, SAP GRC Access control, Virsa Fire Fighter compliance calibrator, Virsa firefighter, Virsa role expert, Administration and Monitored SAP batch scheduling with and without Redwood, Installed & Configured Wily Interscope Entpr mgr,Wily Interscope work, SDM Agent wily Interscope agents, Landscape Verification 1.0 SP2,Host Agent, Plug-in in Solution Manager as well in all the satellite systems, JVM, Deep understanding of SAP best practice on Backup and Recovery, Scheduled backup and housekeeping jobs to run on the systems software environment to ensure its secure and timely recovery in the event of operational incidents or disaster scenarios,
• Worked as a team player and a fully Hands-On’ SAP Basis /Solution Manager consultant on a day-to-day basis with 24x7 on call support for scheduled tasks and problem resolution, Single Sign-On, Planned SAP systems maintenance schedule,Planned and tested DR scenarios.

SAP Solman Manager

Confidential

Responsibilities:

• System preparation, Basic configuration, System Preparation, Infrastructure Preparation, Basic Preparation, Managed System Configuration, Embedded Search, Usage Logging, IT Infrastructure Management, Requirement Management, Project & Process Management, Custom Code Management,CBTA Test suite, Exception Management, System Monitoring, User Experience Monitoring, Integration Monitoring, WA Reports, Business Process Operations, job management, Data Volume Management (DVM),Value Management dash boards as demanded by the customer,SLD,CTS+,LMDB, CUA (Central User Administration), End to End Root Cause Analysis, Maintenance Optimizer, Configured Change request Management (Charm) & Quality Gate Management (QGM) in Dual landscape with Enhanced Retrofit, Document Management, Service desk in solution manager, Availability Monitoring of HTML pages with GRMG Lite JAVA,
• Monitoring availability of services and components
• Configured auto Alerts in the landscape through solution manager, Configured Solution Documentation (SolDoc) with digital signature & RBPD,Created projects and uploaded documents for the projects in solution manager according to the client’s requirements, Connect ARIS (IP5) to Solution manage to synchronize it with Soldoc structure, Going Live Verification, Scope & Effort Analyzer, Solution Documentation, Reverse Process Documentation, Down grade protection(GDP),Cross system object lock (CSOL),Customized Web UI according to customer requirement .Going Live Analysis & Transport Analysis Reports, Integrated external tool HP ALM, Installed RQM IBM SAP Connector, Configured IBM RQM to sap solution manager 7.1 /7.2, Configured Incident Management for RQM to send and receive incidents
• Created Standard document for installation & configuration of RQM with sap solution manager 7.1 /7.2 (Published on IBM portal),SAP Focus
• Built 2.0 sp06(Deployment and Release, Project Management, Process Management, Requirement Work Package and Work Item, Test Management, Defect and Defect Correction, Solution Readiness Dashboard, Fix Pace, Standalone Enhancements).

SAP Tech Architect & Management

Confidential

Responsibilities:

• Good understanding of SAP Applications as SAP Certified Tech Architect
• Expert in designing the infrastructure components of new systems in accordance with client’s technical architecture policy and principles.
• Overseen the implementation of a technical architecture based on business requirements and IT strategies.
• Ability to bridge between technical and non-technical aspects so all requirements are correctly understood.
• Develop business case justifications and cost benefit analysis for proposed areas of spending and initiatives.
• Establish and maintain regular written and in-person communications with the firm's business leaders, department heads, and end users to proactively assist in the direction for future projects and programmes of work.

Confidential

Responsibilities:

• Designed and leads the implementation of an application and technology architecture based on business requirements and IT strategies.
• Facilitates and leads the evaluation and selection of technology product standards, as well as the design of standard technology configurations.
• Responsible for establishing procedures to reduce time to resolution of an issue within existing SLA in collaboration with business and IT resources
• Defined transition steps and strategy from the current to the future technology architecture.
• Made recommendation to the Clients on the ‘way-forward’ and new trends and tools & Align services to support Global IT requirements and standards.
• Manage and oversee internal and external technology resources in the delivery of agreed solutions.
• Manage technical architecture analysis, design, build, test and deploy of solutions including the sizing of complex SAP component landscapes and the design of HA and DR solutions
• Managed a complex SAP landscape/environment that supports core business functions in accordance with SAP and industry best practices
• Managed Installation & Configuration of systems software environment in line with agreed plans and timescales to ensure that customer requirements are met, and service level agreements are maintained. Maintain the systems software environment by the application of fixes and updated versions from the suppliers, to avoid operational problems and ensure the highest level of service to customers.
• Manage support team Create skills matrix to highlight skill shortages to management. Create and develop strategies regarding team improvement, implementing new technologies
• Provided Support to front-end Operations support during Major/Critical Incidents and client management.
• Monitoring all logged calls. Build a good working relationship with the customers and all their Technical staff Provide third line Technical support. Create best practice documents and procedures.
• Participated in IT strategy workshops for key customers to plan out the future IT vision and landscape.
• Experience in handling a Data Centre Move / Migration from one Data Centre to another
• Planned and managed E2E BCM (Business Continuity Management) for technical & Functional (BP) Disaster recovery
• Work with business unit stakeholders to support implementation, including support for User Acceptance Testing, Training and Business Process documentation
• Advised customers on the emerging trends in integration of applications on AWS, GCP cloud platforms.
• Investigate and Audited Datacenter policies and procedures, providing recommendations and implementing best Datacenter practices.
• Working closely with Vendors for technology evaluation and COE teams to build go to market strategies and facilitate pilot new Ideas in existing customer environments
• Advised on capacity planning of the existing IT infrastructure, taking regular feedback from support team for existing issues and advice on technical architecture to overcome issues.
• Engaged in Prepared Statement of work, project planning, Scope management,3rd party tools selection (Test & System copy& test data migration tool), Coordinated Knowledge Transfer between onsite and offshore team.
• Engage with customer to understand their current challenges and digital aspirations and provide value by proposing additions or improvements to their solution architecture.
• Support implementation projects by providing the system architecture information necessary to commence create the project environment with consideration of any future phases and post go-live support.
• Support customers by analyzing their system architecture including both the hardware and software involved in order to provide advice for improvements in integrity, performance and user experience
• Developed & maintain SAP technology strategy as part of the overall SAP roadmap, ensuring that SAP design artifacts are delivered in line with the roadmap and technical standards laid out in initial requirements gathering.
• Provided SAP technical input into the organisation's SAP Vision and Roadmap translating the business strategies and priorities (defined by the Business Relationship Managers) and technical standards into SAP roadmap
• Maintained relationships with various stakeholders and provide full support to other teams within the SAP
• Local area network redesign, wide Area Optimization design, recommendation and implementation dual data center architectures to ensure continuous operational efficiencies.
• Analysis and understanding architecture, the data flow of existing legacy systems Prepared various technical proposals, quick proof of concepts and demos with multiple solutions.
• Prepared technical specification/architecture documents with a detailed comparison of legacy vs modern methods.
• Provide advisory services to various development teams with respect to enterprise data architecture capabilities, integration, security & compliance, and network concerns.